LG TRUMOTION MISSING - Specific to 42LM, 47LM & 55LM series (excludes LM7600 and newer) - Page 2

There's no question the panel is 120Hz. The refresh rate is all hardware and cannot be adjusted by a software update.

TruMotion (in short) is simply a software algorithm which attempts to smooth the picture. It can be very effective at removing motion blur. Many viewers enjoy this feature on a low setting. TruMotion does smooth the picture when the camera pans or fast moving objects are on-screen with minimal 'noticeable' downsides. The feature can introduce unwanted artifacts or an effect called Soap Opera Effect (SOE) when cranked up high. Some people really enjoy the SOE however, so that’s not necessarily a negative experience to all viewers utilizing motion compensation. SOE is a matter of preference but there will be 'noticible' artifacts here and there.

Hope this brief description makes it a little clearer.
Edited by Brecklington - 6/8/12 at 4:57pm

The issue isn't whether or not the feature exists as it has been confirmed it does appear on the late Apr sets. LG is withholding this firmware update for reasons they will not explain. They simply push the release date further and further forward. I'd recommend having a read through the entire thread to fully understand the situation. To be honest, there's more than enough reason to be discouraged with LG as a brand.

I think it's accepted now that it's simply a matter of time before the update is released but it's the principal at this point and LG has been less than helpful or honest about the issue.
Edited by Brecklington - 6/9/12 at 9:14am

Thought it was clear, but to answer your question: The feature does not exist on the sets with the outdated firmware version. You are talking about a completely different model than what is being discussed in this thread also. The LM series models in this thread are specifically affected (as it says in the title).
Edited by Brecklington - 6/9/12 at 2:09pm

There's no doubt it's a firmware version issue, that's been established 100%.

Good luck with yours as well. I'd recommend starting a new thread with your specific model and problem in the title. This forum is so good for getting people together to help with a problem. I sat on the sidelines for a while trying to figure out what to do. As you can see, after posting this thread, we're getting somewhere and because of this community. LG was forced to publically acknowledge the issue/oversight. I really want to know why the 65's don't have this problem and the 55's do. Seems like they spotcheck by model class and not by models within the class... Poor, very poor.

I'm shaking my head about LG... Not only is this Trumotion issue super frustrating because it's advertised on the box/site/retailers but the local dimming feature which was plastered all over LG's site for this series is also now not a feature included. Don't get me wrong, I love this TV, but at the pricepoint the 55" 6200's are ($2199.99 in my area) - unless you get a spectacular deal, it's way too pricey. I got mine for $1499 b/c the 55LW5600 was out of stock after I had reserved it, but the retailer had to take a loss due to their mix up. LG is charging way too much for this set. I had no idea it would be a lesser TV at time of purchase. I was shown a 7600 and told it was the same model with different bezel. The retailer gave me a matter of minutes to decide yes/no and I needed to get a TV that night as I had rented a vehicle for transportation of the purchase. Bad taste in my mouth and many other owner's mouths as well I'm sure. I wish LG would be more open to answer the question of "how did this happen?", with more than just a "we expect it to be available..." and keep pushing that date forward. I'm happy with the set, but unsure if I'll ever buy LG again after this QC experience.
Edited by Brecklington - 6/10/12 at 1:55pm