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SPARKS AND SMOKE!!! - HDMI Extender shorted out my video card

post #1 of 5
Thread Starter 
Hi all,

I need some input on a real head-scratcher I've gotten myself into. I'm trying to set up a video projection system for my church. It consists of 2 projectors and 2 monitors. The 2 projectors and 1 of the monitors all show the same thing and the 2nd monitor is the "prep/preview" monitor. I've got a new video card that has 2x HDMI out + 2x DVI out. I'm going to just attach a rough schematic of the setup since it'll be much easier to see what's connected to what (picture 1). All the HDMI cables are 3ft and the CAT5e cables are 100ft for MON1 and 50ft for MON2. The issue described below occured on the 100ft-er.

Attachment 245462

The abbreviated story is that when I connected the Cat5 extender to the computer HDMI port, the cable sparked and shorted out the video card. The HDMI switcher/repeater was not connected at the time (picture 2)

Attachment 245463

Has anyone ever seen anything like that happen? There was no power going to the extenders (the AC adapters were unplugged at the time), so the only power was coming from the computer... My initial suspicion was the extenders had a short in them or something but I really can't be sure. I'm sending it all back to Tiger Direct (thank goodness for generous return policies) and they're going to send me a replacement video card. I told them to hold off sending me new extenders until I get a little more information on them. Fortunately, the projectors and computer were unaffected by the short.

I'm now considering using a boosted HDMI cable to run the distance instead of the Cat5 extenders but I'm not sure what to do to be honest. If someone has any recomendations for projects that would work for me (and have been proven to work) I'd appreciate it.
LL
LL
post #2 of 5
Was the computer powered when you physically attached the HDMI wire to the video card? In other words did you hot plug the connector? There is a way to cause a short to supply power that way. Also check the specs on the extender to make sure you didn't get a different model than what you ordered.
post #3 of 5
Thread Starter 
I did hot plug the connector. Looking back on things I probably shouldn't have done that... But to be honest, I've done that before on other components (DVD players, TVs, etc) and never had that happen...

The extenders appeared to be what I ordered.
post #4 of 5
Quote:
Originally Posted by vanhoand View Post

I did hot plug the connector. Looking back on things I probably shouldn't have done that... But to be honest, I've done that before on other components (DVD players, TVs, etc) and never had that happen...

The extenders appeared to be what I ordered.

It only takes one time to realize why hot plugging isn't recommended. Others have reported "issues" on this forum. You're actually lucky it didn't go through to the projectors. I can guess that the converter absorbed the power and (obviously) didn't send it down the line.

For 100ft at 1080p/60, an active HDMI cable would be an option or as you did, a converter to Cat 5e/6. Boosting the HDMI cable will likely not work as all that does is boost a signal into distortion. What the active cables does is to tune the EQ and boost specifically to that particular length of cable.

So, if I were you, I would go with a Cat 5e converter but probably get it from a place that specializes in HDMI converters. I have no idea what Tiger/CompUSA/Circuit City is selling as a converter. I'd also make sure it was for Cat 5e cable and didn't compress the video or audio. Be careful with the 5e since I've seen some of those that compress.

On a different topic, have you found a HDMI to VGA converter? (don't need to know the name of the converter - just whether you had found one)
post #5 of 5
Thread Starter 
yeah, tell me about it... i didn't realize 5v and 1A could make such a show...

Thanks for the explanation. That clears up a lot.

And yes i did find the hdmi/vga adapter.
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