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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 336

post #10051 of 10468
I have just tried to watch a blu ray through my ps3 recently and it says "multi ch in." Does this mean I am not getting the DTS Master or Dolby True HD? Or is it there just masked behind a label?
post #10052 of 10468
Thread Starter 
It means the ps3 has already decoded / decompressed the encoded audio to multichannel PCM. The receiver doesn't know what the original codec was because it's already decoded. Hit the Select button on the ps3 remote and it will pop up on screen info including the audio track.
post #10053 of 10468
ok, it does say DTS HD Master 7.1 48khz... So its all correct then right? The multi ch in label on the Denon doesn't mean its not playing correctly but rather that its already decoded by the time it gets there?
post #10054 of 10468
Yes.
post #10055 of 10468
Quote:
Originally Posted by jlpowell84 View Post

I have just tried to watch a blu ray through my ps3 recently and it says "multi ch in." Does this mean I am not getting the DTS Master or Dolby True HD? Or is it there just masked behind a label?

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L25
post #10056 of 10468
Quote:
Originally Posted by Vdawgs22 View Post

sup ya'll.... quick question, appreciate any help!

I had my sony nx720 connected to my denon and it automatically switched between tv audio and back to hdmi depending on what i was using... i have recently upgraded to an lg 55la7400. Problem is now it automatically goes to tv audio but does not switch back.... i have hdmi control on in the receiver,and simplelink active on the television so the power is controled together. I have tried both optical audio which i had previously and using hdmi arc..... both switch but stay... also when i reboot the denon receiver everytime it defaults to tv audio.... I have read i can delete the tv audio input and that won't happen.. the question now is there anyway to get the arc audio back to the receiver through an hdmi input selection or ONLY tv audio!?


thanks!!!!

Only via "TV Audio" ....

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_E4
post #10057 of 10468
HDMI CEC (the control signal which causes automatic input selection as determined by your TV) is not standardized. Each company does it differently. As a result, people with complex requirements usually turn off CEC in all of their equipment and use a smart, programmable remote (like the Harmony brand) to reconfigure their equipment when selecting different viewing options.
post #10058 of 10468
Thanks for the help.
I did go through settings for both my HTPC and BluRay Player.
First off I checked by BluRay audio settings again to make sure that it was set up correctly. I did have it set to Bitstream with Secondary Audio Off. However, it had a setting for Dynamic Compression and it was set to Medium. I turned that off and it made a pretty good improvement in the sound.
I also check the 2113 settings and turns out I had Dyn Eq on for both but only Dyn Vol on for HTPC and not the BluRay Player. Tested turning it on for the BluRay and the volume definitely was louder. I ended up turning it back off for the BluRay player since it seemed fine without it after turning off the BluRay's Dynamic Compression.
I'm thinking that the BluRay's Dynamic Compression was doing something funny to the audio which was then possibly getting compounded by the 2113's settings. My thought is why have the $100 BluRay player mess around with the audio when I got the 2113 to be the audio workhorse.
Again thanks!
post #10059 of 10468
Hi all, been a while since posting... good to be back!

My 18 month old 2113 started overheating recently, culminating in me turning it on to watch a film, noticing that putrid burning electronics smell, almost unable to touch the top of the amp casing, and returning it for repairs under warranty. It seems to have lost DVD RCA input functionality which I had assigned to Zone 2 for Squeezebox input to outside speakers. I am assured it will be repaired under warranty but words such as "overdriven" & "minimum fee" etc. were coming freely from the guy that booked it in.

It had recently cut out and gone into the power light flashing mode a couple of times recently when Zone 2 was operating for only 1 minute at -5dB. Required a full reset to have it work again, but had been operating beautifully for 18 months with similar use without a hint of overheating, cut out etc., and certainly never into "clipping" territory.

Anyone had such issues?

I have bought a new X3000 in the meantime and will use the repaired 2113 as a networked stereo amp elsewhere in the house..., or sell it.

Cheers,

David
post #10060 of 10468
ok, I'm panicking. I bought a factory refurbished Denon 2113ci 11 months and two weeks ago. Last night we were using airplay with Pandora while cooking. Everything was working fine. The music stopped, and we assumed pandora was just waiting for us to confirm we're still listening.

We sit down with dinner and switch the source to our cable box and all we get is static. We changed channels thinking it was the cable, still static. I switched back to airplay since it was just working, and silence.

I turned the receiver off and on again - no luck, turned it off and unplugged it for 15 min - no luck, then i reset the microprocessor.

On "boot up" i selected my language and speaker config, then ran audessey - no test tones. I could kind of hear a very slight thumping from the sub during all test tones, but nothing from the speakers themselves. I get a mic failure message.

I exited out off everything and turned the receiver off again. While letting it sit I unhooked my subwoofer. I reset the microprossecor again. I ran audessy and no test tones, the slight bass thump is now gone - silence. I get the mic fail error again. I exited out and manually entered setting pretty close to what audessey spit out during my last calibration. I tuned over to cable and I can't hear anything. When I get the volume up to about 35, I get just static. If I turned the volume up higher to like 55 It still static but you can hear there is some of the TV audio barely intelligible under all the loud static.

I hooked up an old sony receiver in parallel and sent the audio to the same speakers with that reciever with all the source inputs still going through the denon receiver and everything worked fine.

In other words, all the video and HDMI switching and everything still work, but the Denon won't push the audio to my speakers. It also means my speakers are fine and the cable box it fine.

Technically I have 2 weeks left under the 1 year manufacturer warranty, so unless there's an easy fix I cross my fingers and hope Denon will repair/replace it under warranty. I bought it factory refurbished from accessories4less. Any one have experience with warranty issues?
post #10061 of 10468
My 1913 just prompted me for an update, but I don't seem any mention of a recent update available. Does anyone have any information on it?
post #10062 of 10468
It usually takes these guys a day or two to get the FW notes updated. Be patient.
post #10063 of 10468
Quote:
Originally Posted by jvh4 View Post

ok, I'm panicking. I bought a factory refurbished Denon 2113ci 11 months and two weeks ago. Last night we were using airplay with Pandora while cooking. Everything was working fine. The music stopped, and we assumed pandora was just waiting for us to confirm we're still listening.

We sit down with dinner and switch the source to our cable box and all we get is static. We changed channels thinking it was the cable, still static. I switched back to airplay since it was just working, and silence.

I turned the receiver off and on again - no luck, turned it off and unplugged it for 15 min - no luck, then i reset the microprocessor.

On "boot up" i selected my language and speaker config, then ran audessey - no test tones. I could kind of hear a very slight thumping from the sub during all test tones, but nothing from the speakers themselves. I get a mic failure message.

I exited out off everything and turned the receiver off again. While letting it sit I unhooked my subwoofer. I reset the microprossecor again. I ran audessy and no test tones, the slight bass thump is now gone - silence. I get the mic fail error again. I exited out and manually entered setting pretty close to what audessey spit out during my last calibration. I tuned over to cable and I can't hear anything. When I get the volume up to about 35, I get just static. If I turned the volume up higher to like 55 It still static but you can hear there is some of the TV audio barely intelligible under all the loud static.

I hooked up an old sony receiver in parallel and sent the audio to the same speakers with that reciever with all the source inputs still going through the denon receiver and everything worked fine.

In other words, all the video and HDMI switching and everything still work, but the Denon won't push the audio to my speakers. It also means my speakers are fine and the cable box it fine.

Technically I have 2 weeks left under the 1 year manufacturer warranty, so unless there's an easy fix I cross my fingers and hope Denon will repair/replace it under warranty. I bought it factory refurbished from accessories4less. Any one have experience with warranty issues?

Try resetting the microprocessor a few more times. I would also try doing the network reset as well as noted on post #5 of this thread. Otherwise, repair is your best bet. Also check with your credit card issuer as they may add an additional year of warranty for free.
post #10064 of 10468
Quote:
Originally Posted by Ryan25 View Post

It usually takes these guys a day or two to get the FW notes updated. Be patient.

These guys ... as in me. Correct. smile.gif

Edit: Post #6 has been updated with the new change log information.
Edited by jdsmoothie - 1/15/14 at 6:23am
post #10065 of 10468
Quote:
Originally Posted by jdsmoothie View Post

These guys ... as in me. Correct. smile.gif
Sorry, couldn't remember if it was you or batpig that did it. Cheers!

I'm holding out until I see what the update is, for the record.
post #10066 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Try resetting the microprocessor a few more times. I would also try doing the network reset as well as noted on post #5 of this thread. Otherwise, repair is your best bet. Also check with your credit card issuer as they may add an additional year of warranty for free.

Thanks, I hadn't thought of the network reset. I tried that a few times and no luck. I guess all that's left to do is decide whether to drive to 2.5 hours to the nearest approved service shop or trust it to UPS eek.gif
post #10067 of 10468
I have a 2113Ci. I am considering dropping my two XM receiver subscriptions* and going to XM Internet Radio. I do not know how XM Internet Radio works. With one (XM Internet Radio) subscription can I listen via my Denon as well as over my iPhone (5.1.1) or wife's Android (4.1) or my Mac or her PC all from one subscription? Or does the Denon require an XM subscription like a dedicated XM radio receiver would?

A guy recently told me he gave out his log in info to several family members and they all listen on that one subscription. That's too much. On XM site it says one subscription for one device (I think they mean smartphone).
Thanks.

*Last January, I was offered a 50% off rate for one year to keep my two radio subscriptions, so my $104 ($8.69/mo) subscr. runs out 1/31/14. Hmmmn.... Internet Radio alone is $14.99/mo. Adding it to my current subscription is $4.00/ month. Maybe I'll call to cancel my radio subscription (like last Jan.) and see if they offer to extend the 50% off on my two subscriptions or 50% off on Internet Radio Only.
Edited by davekro - 1/15/14 at 7:20pm
post #10068 of 10468
My avr-1713 defaults to the "TV audio" input on power up despite setting the "standby source" to "cbl/sat". Is there a way to make it switch to the "cbl/sat" input at power up? My directv receiver is connected to the cbl/sat input of the avr-1713 via hdmi. Hdmi control is enabled on both the denon and my sharp tv. What I do notice is that the denon powers up on the cbl/sat input but then switches to the tv audio input about a couple of seconds later. Thanks in advance.
Edited by makaveddie81 - 1/16/14 at 1:43am
post #10069 of 10468
post #10070 of 10468
Quote:
Originally Posted by davekro View Post

I have a 2113Ci. I am considering dropping my two XM receiver subscriptions* and going to XM Internet Radio. I do not know how XM Internet Radio works. With one (XM Internet Radio) subscription can I listen via my Denon as well as over my iPhone (5.1.1) or wife's Android (4.1) or my Mac or her PC all from one subscription? Or does the Denon require an XM subscription like a dedicated XM radio receiver would?

A guy recently told me he gave out his log in info to several family members and they all listen on that one subscription. That's too much. On XM site it says one subscription for one device (I think they mean smartphone).
Thanks.

*Last January, I was offered a 50% off rate for one year to keep my two radio subscriptions, so my $104 ($8.69/mo) subscr. runs out 1/31/14. Hmmmn.... Internet Radio alone is $14.99/mo. Adding it to my current subscription is $4.00/ month. Maybe I'll call to cancel my radio subscription (like last Jan.) and see if they offer to extend the 50% off on my two subscriptions or 50% off on Internet Radio Only.

Not sure, although your best bet is to simply call the SiriusXM folks. From their website, it looks like the "All Access" rate for $18.99/month is what you want.
post #10071 of 10468
Quote:
Originally Posted by jdsmoothie View Post

^^
It does this because you have HDMI (ARC) on the TV enabled.

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_E4

Thanks for the quick reply! I am experiencing a more serious issue, unfortunately. All of my speakers, except the subwoofer, are generating a static/hissing/screeching sound from their tweeters as soon as i power on my avr-1713. The volume of this annoying sound does not change if i lower the avr-1713s volume knob. It only stops when i put the avr-1713 on mute or power it off. The static/hissing/screeching sound is extremely obvious, as it can be easily hear even when the speakers are producing regular audio. The sound is somewhat intermittent and sounds like a walkie talkie with poor reception. This just started a couple of days ago despite having made no changes to my set up. Any help or suggestions are greatly appreciated.
post #10072 of 10468
^^
If you are using a surge supressor, try plugging the AVR directly to the outlet. Also try unplugging the power cord from the AVR for 10 minutes.
post #10073 of 10468
Quote:
Originally Posted by jdsmoothie View Post

^^
It does this because you have HDMI (ARC) on the TV enabled.

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_E4

Funny thing is, ARC is disabled on my tv, as my darbee darblet is not arc compatible. I have an optical cable connected from my tv to the receiver to get around the darbees limitation. Additionally, the receiver is connected to a non arc hdmi port on my tv and the behavior persists.
post #10074 of 10468
Quote:
Originally Posted by jdsmoothie View Post

^^
If you are using a surge supressor, try plugging the AVR directly to the outlet. Also try unplugging the power cord from the AVR for 10 minutes.

I already plugged it in straight to the outlet and the issue persists. I also reset the processor by holding the power button and source buttons. I will unplug the receiver overnight and report back. I hope its not the receiver itself and just some sort of interference, though i wouldnt know where the interference is coming from since nothing has changed.
post #10075 of 10468
^^
I would check again that you have KuroLink disabled as this issue would only present with HDMI-CEC on the TV and HDMI Control on the AVR enabled.
post #10076 of 10468
Anyone else wake up to a firmware update this morning? I have a 2113. I'm curious what changed. I didn't notice anything different, but with the hardware being pretty over a year old, I guess I wouldn't expect to.
post #10077 of 10468
Hi.....is there a trick to getting the volume bar to display the volume while watching sources such as directv or bluray player or media player?
For some reason my 3313 will not display the volume for anything other than the built-in denon menu
I'm connected via HDMI
TY!!
post #10078 of 10468
^^
The Video Conversion (p. 121 OM) setting must be enabled for each source in order for the GUI/Volume to overlay on the source video.
post #10079 of 10468
Quote:
Originally Posted by stretchsje View Post

Anyone else wake up to a firmware update this morning? I have a 2113. I'm curious what changed. I didn't notice anything different, but with the hardware being pretty over a year old, I guess I wouldn't expect to.

Review post #6 of this thread ... likely the same update as the 1913 got a couple of days ago. Still trying to confirm.
post #10080 of 10468
JD, thanks for the reply. The 'All Access' plan is just a $14.99 Radio subscription plus the $4 Internet Radio option. i get it that one of them would work. I'm hoping someone here is an XM user that can tell me the 'Internet Radio' only option plays via my 2113Ci. I wasn't thinking the XM people would not know about 3rd party AVR's. I will be giving them a call soon, but I do not really trust their knowledge. I do trust this community's knowledge! biggrin.gif

From the 2113Ci Features list:
"Media: The AVR-2113CI IN-Command AV Receiver allows you to enjoy a variety of advanced networking capabilities, like listening to Internet radio and playing music files stored on your PC. The AVR-2113CI supports services like SiriusXM, Internet Radio, Pandora, and Flickr as well as Apple's AirPlay technology, which allows you to listen to music content from the iTunes library on your iPad, iPhone, iPod touch, PC, or Mac. The receiver is DLNA 1.5 certified and compatible with PCs running Microsoft Windows 7. (Subscriptions to SiriusXM are sold separately. The service is available in US only.)"

My thought is that 'if' I can use just the 'XM Internet Radio' subscription for my home theater, my home Mac, my wife's home PC laptop and work PC, my iPhone 4S and my wife's Android to stream through our new Prius' audio system... Then I won't need the two current radio device specific subscriptions that I now have. I can drop them and just use Internet Xm. I currently have and older Delphi Roady 2 in my living room which broadcasts over FM to my Denon, an FM radio in another room and another in the garage. The older unit has the stronger signal that the FCC required they weaken on the newer XM radio tuners (LIke the one Roady XT I swap between my cars and boat.) If our smartphones (via the XM App*) can be our defacto XM tuners for the vehicles & boat AND XM Internet works, I can have one subscription for all.

*Important side note about the 'XM Apps' for iPhone and Android: AppStore (be)rates the iPhone App (2 stars) as disconnecting often and being VERY unreliable. GooglePlay does not review well either for similar reasons, but gives their APP A 3.6 star rating. So HUGE bonus points for anyone willing to comment on how either of these Apps work for them streaming to their vehicles via BlueTooth.
(is there an AVS (or other?) forum that might be a better place to ask this App question? tks)
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