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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 92

post #2731 of 7904
What is the length of the HDMI cable from the AVR to the PJ? If > 20' you may need to add an HDMI extender as HDMI is generally only reliable up to 15-20', especially when passed through an HDMI-repeater (ie. AVR).

http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10419&cs_id=1041907&p_id=2849&seq=1&format=2
post #2732 of 7904
Quote:
Originally Posted by virre View Post

I Just signed up for Netflix here in Sweden. Works pretty well expect for running the BBC Life documentary in DD Plus 5.1. I get all the surrounding sounds in all speakers/channels (even the center plays some of the sounds) but not the voice of the narrator.
I have tried it through both my Apple TV 3 and my PS3 but with same results. Both are connected via HDMI. Doesn't matter if I run it in Multi chan or in stereo.
The only way to get the sound/voice of the narrator is by changing the playback settings to stereo in the the PS3 (Not able to change this on the ATV3)
All other movies that I have tried with DD plus works.

More than likely an issue with the particular Netflix show.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L10
post #2733 of 7904
Quote:
Originally Posted by jdsmoothie View Post

What is the length of the HDMI cable from the AVR to the PJ? If > 20' you may need to add an HDMI extender as HDMI is generally only reliable up to 15-20', especially when passed through an HDMI-repeater (ie. AVR).
http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10419&cs_id=1041907&p_id=2849&seq=1&format=2
Its no more than 20 to 25'. I had no issues with it hooked up to the AVR-887 that i just replaced.
post #2734 of 7904
Try lowering the output video to 720p. If it works, the signal needs to be boosted.
post #2735 of 7904
Quote:
Originally Posted by jdsmoothie View Post

Try lowering the output video to 720p. If it works, the signal needs to be boosted.
720p did not work either.
post #2736 of 7904
You said in your earlier post that it worked with a monitor plugged in instead of the projector. Did you use the same HDMI cable to make that connection? If not, try that and see if the issue follows the cable.
post #2737 of 7904
Quote:
Originally Posted by lparsons21 View Post

You said in your earlier post that it worked with a monitor plugged in instead of the projector. Did you use the same HDMI cable to make that connection? If not, try that and see if the issue follows the cable.
It doesn't.
I plugged a PS3, xbox, and HTPC directly into the projector using the same cable run that is going into the receiver. The video all displayed fine, obviously, without any audio.
So when the projector is plugged directly into the source, it displays video fine. There MUST be something with the way the signal is repeated from the receiver that the projector just can't read (since it works fine if i just switch the inputs while everything is still turned on). The HDMI ports on the projector are HDCP, so i don't think the issue is there. Its been a couple years since it had a firmware upgrade so could there be some kind of version conflict? I don't know much about the HDCP handshake and if there have been changes to it...?
I appreciate the help by the way, the owners thread for my projector has been dead since 2010, since its about 7 generations old now.
post #2738 of 7904
The next obvious question is how old is that HDMI cable? Maybe it doesn't meet the current 1.3 specs and possibly could be the issue.

The reason that comes to mind was when I first got my 2113, I go no video from it no matter what I did. Called Denon and after trying a few things with them they wanted to know if I had a 1.4 HDMI cable. And of course, I don't, since they don't actually exist. But my cables are all 1.3.

What ended up being the issue was me just winging it. I had everything connected, but didn't have the source turned on for the input that was selected. With a sat DVR that turned out to be an issue as they are not all the way 'off' at any time there is power. Once I turned it on, then all was good.

I think that it is important that the cable be HDMI 1.3 because of the 'features' of the receiver.
post #2739 of 7904
Quote:
Originally Posted by lparsons21 View Post

The next obvious question is how old is that HDMI cable? Maybe it doesn't meet the current 1.3 specs and possibly could be the issue.
The reason that comes to mind was when I first got my 2113, I go no video from it no matter what I did. Called Denon and after trying a few things with them they wanted to know if I had a 1.4 HDMI cable. And of course, I don't, since they don't actually exist. But my cables are all 1.3.
What ended up being the issue was me just winging it. I had everything connected, but didn't have the source turned on for the input that was selected. With a sat DVR that turned out to be an issue as they are not all the way 'off' at any time there is power. Once I turned it on, then all was good.
I think that it is important that the cable be HDMI 1.3 because of the 'features' of the receiver.
Well there could be something there then... The cable is about 3 years old as it was run when we built our house... That means its going through my walls and ceiling... which could be a problem to replace. I understand that in order to test and confirm then i really have no choice but to just try the new cable... but if that is the issue then i'm going to be a bit displeased.
I did read about some issues with some DVR's, so i unplugged mine entirely just to make sure that wasn't the case. I still haven't had any luck. I guess the next thing i try is the cable.
post #2740 of 7904
One last thing to try. Select something other than cable/sat on the receiver to see if you get video. That's actually how I found the problem on mine, I just twisted the dial on the front for the hell of it since I was so frustrated.

After I started the setup routine, I found that in the setup it tells you to connect and turn on your source. Of course, since I wasn't getting video at the start, I couldn't see that!
post #2741 of 7904
Quote:
Originally Posted by lparsons21 View Post

One last thing to try. Select something other than cable/sat on the receiver to see if you get video. That's actually how I found the problem on mine, I just twisted the dial on the front for the hell of it since I was so frustrated.
After I started the setup routine, I found that in the setup it tells you to connect and turn on your source. Of course, since I wasn't getting video at the start, I couldn't see that!
I'll give that a try... since i just was reading about the HDMI versions and 1.4 was released before i actually moved into my house... which means that while i'm pretty sure i'm not running 1.4, i am almost definitely running 1.3c, which isn't as old as i thought. The features included in 1.4 shouldn't prevent you from getting video, it would just disable certain features.
post #2742 of 7904
If your cable is 1.3, that is good enough. All mine are and mine works nearly perfect.

Well unless I do something boneheaded! smile.gif
post #2743 of 7904
Quote:
Originally Posted by lparsons21 View Post

One last thing to try. Select something other than cable/sat on the receiver to see if you get video. That's actually how I found the problem on mine, I just twisted the dial on the front for the hell of it since I was so frustrated.
After I started the setup routine, I found that in the setup it tells you to connect and turn on your source. Of course, since I wasn't getting video at the start, I couldn't see that!
Didnt' work. I tried cycling through all my inputs and none of them had video even tho every source was turned on. Also tried plugging things in one at a time. Went through the setup again, didn't help. But once again, if while the source is turned on, i switch over to my small 23" computer monitor, it displays correctly. I tried using the same cable that monitor was using to the HDMI wall plate for the projector then swapping the cable that WAS going to the wallplate into the small monitor. result was the same. I am not convinced this is a cabling issue, but at this point the only thing i can do is try a different HDMI cable going directly from the receiver to the projector. I don't really want to take the receiver back either since its obviously working, just not for my projector.
post #2744 of 7904
Quote:
Originally Posted by lparsons21 View Post

One last thing to try. Select something other than cable/sat on the receiver to see if you get video. That's actually how I found the problem on mine, I just twisted the dial on the front for the hell of it since I was so frustrated.
After I started the setup routine, I found that in the setup it tells you to connect and turn on your source. Of course, since I wasn't getting video at the start, I couldn't see that!
Also, i tried plugging in my old AVR-887 again and it worked fine with the source going into the receiver, then into the projector.
post #2745 of 7904
Boy I'm stumped too.

I suppose the only things left are to try a straight cable run as a temp test, or if possible to move the receiver close enough to the projector and use an existing shorter cable.

I guess that after all is said and done, there could be a compatibility issue between this new unit and the projector, but I wouldn't think so. I don't know enough about projectors, but it would seem to me they are just a monitor without a screen.
post #2746 of 7904
Quote:
Originally Posted by jdsmoothie View Post

More than likely an issue with the particular Netflix show.
http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L10

Oh, ok? Same issue for all 10 episodes?
I have searched on google but can't seem to find anyone else reporting this behaviour.

Btw, what exactly should I be looking for on the provided link? smile.gif

Thanks in advance!
Edited by virre - 10/28/12 at 11:45am
post #2747 of 7904
Quote:
Originally Posted by ricc0chet View Post

Well there could be something there then... The cable is about 3 years old as it was run when we built our house... That means its going through my walls and ceiling... which could be a problem to replace. I understand that in order to test and confirm then i really have no choice but to just try the new cable... but if that is the issue then i'm going to be a bit displeased.
I did read about some issues with some DVR's, so i unplugged mine entirely just to make sure that wasn't the case. I still haven't had any luck. I guess the next thing i try is the cable.

Not an expert by any means but you mention the cable going through the walls/ceiling to the avr. If so I don't believe you are referring to a HDMI cable (which is distance sensitive) but to a Cat 5 cable which can be run through walls, etc.. Am I wrong that HDMI cables wouldn't typically be run through walls, ceiling, etc but are used to directly connect various components?
post #2748 of 7904
There are HDMI cable meant to be run inside walls.

But your comment made me think. I believe he said he was using some plug pass-throughs to the cable inside the wall, most likely to get a clean look. Possibly the connections, with the losses they all impart, could be the issue.

So now we're back to cabling again.... frown.gif
post #2749 of 7904
New subject.

I've got Dynamic Volume turned on Medium on my 2113ci, but I have played around with it quite a bit and noticed a couple things.

1. turning it off drops the output by 15db or so.
2. When you skip a passage, it takes a moment for volume to come back to what it was in previous passage.

This all makes me think this is very much more than the old dynamic compression than we've seen in the past. And the 2nd convinces me it is very dynamic and very well managed. And I've said previously that my ears aren't the best in the world, but to me it seems that with Dynamic Volume set to some setting other than off or heavy, that the overall sound is much improved and richer throughout the room.

Does this seem the same to others or is it just wishful hearing on my part?
post #2750 of 7904
Thread Starter 
yes, others have posted about these same two phenomena -- I discussed the 10-15dB volume jump when Dyn Vol is activated in my 2113ci review (this is different than the behavior in my older 2310ci with Dyn Vol).

also others have observed the "delay" as Dyn Vol kicks in. Remember that Dyn Vol is not a simple "dumb" compression scheme that simply clamps down dyn range by a specified amount, the way it works is by "looking ahead" a few milliseconds with a buffer delay so it reacts to swings in content. The way I interpret the delay is that it doesn't want to jump the content by 10-15dB all of a sudden, so it kind of "eases in" as it monitors the content and sets the level it thinks is appropriate.

I also found when I had the 2113ci that things sounded great with Dyn Vol engaged. Some of it may be due to the fact that the volume jump makes you turn down the volume more, which makes Dyn EQ work a little more strongly, thus the greater surround envelopment and richer / fuller sound.
post #2751 of 7904
Quote:
Originally Posted by Impala1ss View Post

Not an expert by any means but you mention the cable going through the walls/ceiling to the avr. If so I don't believe you are referring to a HDMI cable (which is distance sensitive) but to a Cat 5 cable which can be run through walls, etc.. Am I wrong that HDMI cables wouldn't typically be run through walls, ceiling, etc but are used to directly connect various components?
In this case its actually an HDMI cabling with extra shielding. The wall plate itself is just a F/F connector that sits in the wallplate. I do know what you mean tho, the original cablers that were supposed to do my house were actually going to do the CAT5 solution and then wire the pin outs to a connector plate.
post #2752 of 7904
Quote:
Originally Posted by ricc0chet View Post

Also, i tried plugging in my old AVR-887 again and it worked fine with the source going into the receiver, then into the projector.

Hi ricc0chet, this may be a long shot but power off everything. Unplugging the small computer monitor from 3313 (leaving projector connected), power on the projector then receiver and last the source (giving a few second in between turn on).
post #2753 of 7904
Quote:
Originally Posted by lparsons21 View Post

There are HDMI cable meant to be run inside walls.
But your comment made me think. I believe he said he was using some plug pass-throughs to the cable inside the wall, most likely to get a clean look. Possibly the connections, with the losses they all impart, could be the issue.
So now we're back to cabling again.... frown.gif
Yes, but every other device, connecting the source directly through that same cabling infrastructure to the projector works fine. The old AVR-887 works fine. its just this projector that has the issue, and i really don't think denon would make connections actually less stable with each iteration of a receiver. I'm going to try to pick up a 25' cable and see if directly connecting the receiver to the projector with a HDMI 1.4 cable helps. I just don't see how the cabling could be an issue ONLY with this receiver.
post #2754 of 7904
so I setup the receiver using the audyssey setup putting the mic in 4 different positions and letting it calibrate. It found my front speakers as large(Polk 50s). With my last Pioneers 920K receiver, they were detected as small. I have a BIC h100 sub in my 5.1 arrangement. Also the crossover for the center and surround is showing as 40Hz(Polk CS1 and Polk 40s). Should I fiddle with manual setup or is the auto setup good enough.
post #2755 of 7904
Yes, you should change all of them to Small so the sub gets used right.

And I would change any crossover to -80 that is set at a lesser number.
post #2756 of 7904
so would that change the levels? also what about the sub volume? leave it at the 12 o clock position?
post #2757 of 7904
Quote:
Originally Posted by tornadog View Post

so would that change the levels? also what about the sub volume? leave it at the 12 o clock position?

Doesn't actually change the levels, but it takes the load assures the routing of the 80hz and lower frequencies to the sub which in turn takes some of the load off the other speakers. And yes, leave the sub at 12 o clock.

After it is done, check to see that Cinema EQ is on and I recommend Dynamic Volume is Medium. And don't forget to set it to Audyssey EQ. Running the Audyssey setup doesn't do that automagically for some reason.
post #2758 of 7904
I have an AVR 1613 that I just hooked up to my home network via AirPlay. When it connects it immediately goes to the highest volume - which is very loud! How do I set a default volume or otherwise stop this from happening. (my computer and network serve another receiver via AirPllay and this does not happen with that one.)

Thanks!
post #2759 of 7904
^^^

turn down the volume slider in itunes (or in apple remote) before initiating the stream... it sets the initial volume...
post #2760 of 7904
Quote:
Originally Posted by JChin View Post

Hi ricc0chet, this may be a long shot but power off everything. Unplugging the small computer monitor from 3313 (leaving projector connected), power on the projector then receiver and last the source (giving a few second in between turn on).
Thanks JChin, but it didn't work. However, the issue is now resolved after running a new fast HDMI 1.4 cable from my receiver right to the projector. Every device works as it should, which is completely nonsensical. The only thing i can think of is that this particular reciever sends some kind of control bit or particular handshake or something using some of the new features in the new cables that the projector is just not able to see otherwise. This is of course completely guessing. This really blows since i now have a 25' cable strung across my floor and up to the back of a projector that given enough time i'm SURE my dogs will hang themselves on. I also confirmed that using the hdmi 1.4 cable into the wall plate doesn't work... so the only way for me to "fix" it is to rip up the drywall in my basement and run a new cable.
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