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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 104

post #3091 of 10468
Quote:
Originally Posted by Iain- View Post

Which is the best set-up option of AVR-3313, Web Control or GUI?

That would be based on your personal preference.
post #3092 of 10468
I've seen a few reports here about the upgrade that Denon started offering a few days ago. I've searched, but cannot find anything -- either here or on the Denon site -- that describes what is in this upgrade. I never upgrade anything unless there are new features or unless I have a problem that the upgrade eliminates ("don't fix it if it ain't broke ...").

So, is this information published, or are we supposed to just blindly download the update and hope it won't break anything? Don't get me wrong, I'm glad that Denon supports its products and makes these updates available; I'd just like to know what I'm getting.

Thanks!
post #3093 of 10468
I bought the 2113 CI receiver and everything works, but the screen will flicker if I switch the channel to HBO or order a movie from comcast on-demand. Does anyone know how to fix this?
post #3094 of 10468
Quote:
Originally Posted by johnmeyer View Post

I've seen a few reports here about the upgrade that Denon started offering a few days ago. I've searched, but cannot find anything -- either here or on the Denon site -- that describes what is in this upgrade. I never upgrade anything unless there are new features or unless I have a problem that the upgrade eliminates ("don't fix it if it ain't broke ...").
So, is this information published, or are we supposed to just blindly download the update and hope it won't break anything? Don't get me wrong, I'm glad that Denon supports its products and makes these updates available; I'd just like to know what I'm getting.
Thanks!

Denon USA does not currently publish this information on their website. Please review the first 6 posts of this thread as there is some very helpful information there to include post #6 which provides firmeware changlog information when I'm able to obtain it from Denon. Generally firmware "updates" simply provide fixes rather than actual upgrades (exception being the Spotify/gapless ALAC/FLAC upgrade).
post #3095 of 10468
Quote:
Originally Posted by endeavor72 View Post

I bought the 2113 CI receiver and everything works, but the screen will flicker if I switch the channel to HBO or order a movie from comcast on-demand. Does anyone know how to fix this?

Please review the first 6 posts in this thread to include the following information provided in post #3 on HDMI Handshake issues with cable boxes ...

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L11
post #3096 of 10468
Picked up the 2113 yesterday. I have Ethernet cable running from router to the receiver. Airplay and the avr remote app works fine. When I try to connect to Pandora it says no network connection. This makes no sense to me. Is it a simple fix? If this question was asked and answered earlier in the thread forgive me.
post #3097 of 10468
Denon 2313CI will not work with my 3D Blu Ray Player

Hello everyone,

Yesterday I got a Denon 2313ci. I previously owned a DHT590BA, and have since upgraded for 3D passthrough, Ipod functionality, better speakers, etc.

I went through all the basic setups fairly painlessly. I then tried playing a 3D movie using the 2313 with a Samsung PN d7000 and Samsung BD d5500 player. (I'd been able to run an optical cable for audio with the 590, but it bugged me that I could not get the HD audio I wanted.) The problem now is that I'm not getting audio/video on screen / from speakers. I think I have all the proper inputs set and selected. The bluray player is set to hdmi 3 on the receiver, and the TV displays its input 1 because the player is now connected to the receiver instead of the tv due to the 3D passthrough. I tried selecting bluray "anytime" as the input on the TV but there is still no picture or sound.

I'm fairly sure there is a setting that I need to activate or disableon the tv, receiver, or player, but I'm not yet aware of it. I have HMDI control set "On" with the receiver and CEC set "ON" with the player. The TV keeps reverting back to its input 1, which I have set for the receiver GUI and game consoles. When the "handshake" doesn't happen, "anytime disconnects and the screen is black.

As far as I know, everything else works just as I want it. If anyone could help me out, I'd really appreciate it.
post #3098 of 10468
Set HDMI Control to OFF or HDMI-CEC to OFF.
post #3099 of 10468
Thanks, I know that i had HDMI control turned off earlier. Should I turn off both the control and the CEC?
post #3100 of 10468
I carried out the firmware update on my 3313 yesterday and today I have no on screen display. Is anyone else experiencing this?

Thanks,
John
post #3101 of 10468
Quote:
Originally Posted by the8o88y View Post

Thanks, I know that i had HDMI control turned off earlier. Should I turn off both the control and the CEC?

Disabling one or the other should break the HDMI-CEC connection. but sure, try both.
post #3102 of 10468
Quote:
Originally Posted by propulsionjohn View Post

I carried out the firmware update on my 3313 yesterday and today I have no on screen display. Is anyone else experiencing this?
Thanks,
John

Try unplugging the unit for a few minutes.
post #3103 of 10468
Running AVR-3313 and Harmony One remote control.

Problem is whenever I switch activities, AVR continually sets input to "Network".

When I switch activities, front panel of AVR indicates correct input. Then "Zone 1" appears on AVR display followed by switching to "Network" input. Only way to get AVR to revert to correct input is continually pressing correct input button on Denon remote control. I've checked my Harmony software and everything is configured correctly.

HDMI-CEC control is off.

What's up with this?
post #3104 of 10468
I am not very teck savy so here goes with my issue. I am tring to find the easiest way of providing an ethernet connection to my Denon via my wireless laptop. I am not sure if this is at all possible. My modem/router is buried deep it the basement and running a ethernet from the router/modem would be quite the pain. I was hoping that running an ethernet wire from my ethernet port on my wifi enabled laptop to the receiver port would provide me an internet signal.
post #3105 of 10468
Unfortunately that configuration won't provide a WiFi connection to the AVR. Review post #3 of this thread for lot's of great information to include the following info on "Connecting to a Home Network".

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_G2
post #3106 of 10468
Quote:
Originally Posted by Iain- View Post

Running AVR-3313 and Harmony One remote control.
Problem is whenever I switch activities, AVR continually sets input to "Network".
When I switch activities, front panel of AVR indicates correct input. Then "Zone 1" appears on AVR display followed by switching to "Network" input. Only way to get AVR to revert to correct input is continually pressing correct input button on Denon remote control. I've checked my Harmony software and everything is configured correctly.
HDMI-CEC control is off.
What's up with this?

Does the same thing happen using the Denon remote? If yes, sounds like a processor hiccup ... first try unplugging the AVR for 10 minutes and if still no joy, reset the microprocessor (p. 176 OM) after first saving your config file to a PC if not already done (pp. 100-101 OM). If no, try replacing the batteries in the Harmony One.
post #3107 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Not at all, as every model has a STEREO surround mode, rather that only the 3313CI has the custom "2CH Playback" settings (see p. 133 in 3313CI Owner's manual) where you can, for example, set the FL/FR speakers to LARGE and turn the subwoofer OFF whenever the STEREO mode is selected.

I so much wish i would have went with the 3313 , i bought a 2113 only approx 2 months back -

the AM radio, custom 2 ch mode (turn on / off sub for Pure Direct) , additional power (much heavier amp, finally saw one past weekend) , HD Radio, pre outs - Ugh!!!!

i guess if i can get at least 80% of my $$$ back selling the 2113 , I'll order a 3313 this week & cross my fingers some buys the 2113 at a decent price.

I'd rather take a loss on $$$$ than several years short on power / features (especially since i went with 2012 A. Jones model Pioneer speakers which i Know will respond nicely to the extra power - already sound great but will be even better with the extra clean power).

Anyone looking into a new Denon, the 2113 def seems worth over thd 1913, glad i made that choice - superior video processing , Aud XT , pre-amp outs Zone 2 BUT to me if you have the budget, the 3313 is definitely a major and worthwhile step up over the 2113.

Anyway, I didn't see much mention of the 2ch customer Direct Stereo mode here on the forum and in the "guide" here - but that's a major item on its own (apparently older Denon's many models like the 2112 had this feature which was stripped this year on the lower models). Had i known this i would have gotten surely the 3313 as I like Direct mode but not being able to turn on / off the sub for diff types of music is lame (You can set bass to LFE + Main to have sub on Direct stereo mode but that's also double bass to the Mains).

I hope the resale market for a 60 day old 2113 doesn't kill me .....
post #3108 of 10468
Quote:
Originally Posted by carl333 View Post

I am not very teck savy so here goes with my issue. I am tring to find the easiest way of providing an ethernet connection to my Denon via my wireless laptop. I am not sure if this is at all possible. My modem/router is buried deep it the basement and running a ethernet from the router/modem would be quite the pain. I was hoping that running an ethernet wire from my ethernet port on my wifi enabled laptop to the receiver port would provide me an internet signal.
I had the same problem last week. Based on the info JDSmoothie linked, I bought this unit: http://www.amazon.com/gp/product/B004FMI3DA/ref=oh_details_o00_s00_i00

It works great and what's nice about this one is that it has four ports, which might be handy in the future. Some of the others only have one port. The installation instructions may seem like a long list of steps, but it is easy to follow. What it does is provide a bridge between your denon and your router, via a wireless link.
post #3109 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Quote:
Originally Posted by propulsionjohn View Post

I carried out the firmware update on my 3313 yesterday and today I have no on screen display. Is anyone else experiencing this?
Thanks,
John

Try unplugging the unit for a few minutes.
That took care of it. Thanks for the help,
John
post #3110 of 10468
I have a new Panasonic 65 VT50 and a new Denon receiver AVR-3313 installed a couple days ago and everything seems to be working fine with the exception that I have a weird problem that if I turn the TV after the receiver it makes the receiver to turn off all the speakers, it is not mute but I can't hear any sound. It is not an issue if I turn the tv first then the receiver. I have the receiver connected into the HDMI 2 using the AVR feature. The TV Speakers are turned off in the TV menu. When the problem happen I cannot find a way to bring the sound back other then turning the receiver off and then on again.

I am trying to determine if this is a setting somewhere in the receiver or the TV, or if something is wrong with either one. This may not be an issue as I am buying either the Harmony One or the Harmony 900 like I have downstairs and I can program the right order but I would like to know if a setting is incorrect on the TV/Receiver or if something is wrong with either. I only have 1 week left to exchange the TV.

Thanks a lot!


p.s. Sorry for the cross-post, not sure if this is a TV or receiver issue.
post #3111 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Denon USA does not currently publish this information on their website. Please review the first 6 posts of this thread as there is some very helpful information there to include post #6 which provides firmeware changlog information when I'm able to obtain it from Denon.

Many thanks. That was very helpful.
post #3112 of 10468
Quote:
Originally Posted by Iain- View Post

Running AVR-3313 and Harmony One remote control.
Problem is whenever I switch activities, AVR continually sets input to "Network".
When I switch activities, front panel of AVR indicates correct input. Then "Zone 1" appears on AVR display followed by switching to "Network" input. Only way to get AVR to revert to correct input is continually pressing correct input button on Denon remote control. I've checked my Harmony software and everything is configured correctly.
HDMI-CEC control is off.
What's up with this?

Quote:
Originally Posted by jdsmoothie View Post

Does the same thing happen using the Denon remote? If yes, sounds like a processor hiccup ... first try unplugging the AVR for 10 minutes and if still no joy, reset the microprocessor (p. 176 OM) after first saving your config file to a PC if not already done (pp. 100-101 OM). If no, try replacing the batteries in the Harmony One.
Thanks for the information as this may be handy in future.

However the problem was simply down to clean-up of Harmony remote software configuration and re-installing it on remote. This entailed removing AVR devices (AVR-3310 and AVR-3313) as both were installed, and download AVR-3313 device again from Harmony database and re-installing to Harmony One.

This configuration problem wasn't readily noticeable as such when I checked it yesterday, but I performed the reconfiguration steps listed in previous paragraph anyway and it worked.

BTW, Harmony One sat on re-charger all day Friday and charge indicator indicated it was almost full this morning.
post #3113 of 10468
Quote:
Denon 2313CI will not work with my 3D Blu Ray Player

Hello everyone,

Yesterday I got a Denon 2313ci. I previously owned a DHT590BA, and have since upgraded for 3D passthrough, Ipod functionality, better speakers, etc.

I went through all the basic setups fairly painlessly. I then tried playing a 3D movie using the 2313 with a Samsung PN d7000 and Samsung BD d5500 player. (I'd been able to run an optical cable for audio with the 590, but it bugged me that I could not get the HD audio I wanted.) The problem now is that I'm not getting audio/video on screen / from speakers. I think I have all the proper inputs set and selected. The bluray player is set to hdmi 3 on the receiver, and the TV displays its input 1 because the player is now connected to the receiver instead of the tv due to the 3D passthrough. I tried selecting bluray "anytime" as the input on the TV but there is still no picture or sound.

I'm fairly sure there is a setting that I need to activate or disableon the tv, receiver, or player, but I'm not yet aware of it. I have HMDI control set "On" with the receiver and CEC set "ON" with the player. The TV keeps reverting back to its input 1, which I have set for the receiver GUI and game consoles. When the "handshake" doesn't happen, "anytime disconnects and the screen is black.

As far as I know, everything else works just as I want it. If anyone could help me out, I'd really appreciate it.



I tried turning off CEC on the TV, bluray player, and control off on the receiver. I'm still not getting audio or video. Ocasionally the TV will display the "Watching 3D image" logo on the bottom left corner, but that's all it displays.
post #3114 of 10468
I was doing some research on my TV, (a Samsung PN59D7000,) and I read that it does not support ARC. Does this mean that I'll still have to use an optical cable along with HDMI cable through the receiver for surround sound when watching blurays? One of the main reasons I bought this receiver was because of 3d pass-through and the HD sound codecs..
post #3115 of 10468
Quote:
Originally Posted by the8o88y View Post

I was doing some research on my TV, (a Samsung PN59D7000,) and I read that it does not support ARC. Does this mean that I'll still have to use an optical cable along with HDMI cable through the receiver for surround sound when watching blurays? One of the main reasons I bought this receiver was because of 3d pass-through and the HD sound codecs..

if you go to the receiver first via hdmi, then lack of arc means exactly nothing regrding what the receiver gets. I can't think of a reason to go HDMI to TV then HDMI to receiver from tv. SO it makes no difference. I don't have ARC at all on my tc, and I'm perfectly hsppy playing high rez sound through the receiver and passing the video along to the TV to deal with.
post #3116 of 10468
I'm not sure I understand. I am going hdmi through the receiver. I thought 3d pass-through meant I would only need one HDMI cable to take care of 3d movies with high rez surround sound. There is still no audio or video with my cable connected from player to receiver.

...unless you mean getting a player with 2 HDMI outputs and passing one for sound and the other for video?
post #3117 of 10468
Quote:
Originally Posted by the8o88y View Post

I tried turning off CEC on the TV, bluray player, and control off on the receiver. I'm still not getting audio or video. Ocasionally the TV will display the "Watching 3D image" logo on the bottom left corner, but that's all it displays.

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L18

Quote:
Originally Posted by the8o88y View Post

I was doing some research on my TV, (a Samsung PN59D7000,) and I read that it does not support ARC. Does this mean that I'll still have to use an optical cable along with HDMI cable through the receiver for surround sound when watching blurays? One of the main reasons I bought this receiver was because of 3d pass-through and the HD sound codecs..

ARC = Audio Return Channel = audio returning from the TV back to the AVR over the HDMI cable that connects the AVR to the TV
post #3118 of 10468
Quote:
Originally Posted by jdsmoothie View Post

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L18
ARC = Audio Return Channel = audio returning from the TV back to the AVR over the HDMI cable that connects the AVR to the TV

Right, but that's not solving the problem unfortunately. I have hdmi connected from the tv to the receiver, and hdmi connected from the bluray player to the receiver. Still just a black screen.
post #3119 of 10468
It's important for you to understand the purpose of the technology that you are using in your posts, the take away being that ARC is not an issue here. There have been issues with certain Samsung BDPs in the past which require a firmware update to properly connect. Make sure to connect the BDP to every HDMI input on the back of the AVR to see if one input works as they may not all work with some devices.
post #3120 of 10468
Quote:
Originally Posted by jdsmoothie View Post

It's important for you to understand the purpose of the technology that you are using in your posts, the take away being that ARC is not an issue here. There have been issues with certain Samsung BDPs in the past which require a firmware update to properly connect. Make sure to connect the BDP to every HDMI input on the back of the AVR to see if one input works as they may not all work with some devices.

You're right, I appreciate your explanation. I just knew that I still wasn't getting the receiver and player to cooperate with one another, so I was just searching for something. I believe the player had an firmware update about 2 weeks ago, and it was taken care of. I've already renamed and reassigned some inputs because 1 and 3 weren't working with the player, but I'll try the rest of them.

To be more clear, I have an HDMI cable running from TV input 1 to receiver output 1 (monitor 1.) Then I have another HDMI cable running from bluray player out to receiver input 1. Before I had it running to input 3 on receiver, but TV wouldn't allow to display its input 3, because nothing was connected to it. I'm pretty sure it doesn't make a difference now, because neither are working. If connecting the player to every input doesn't work, might I have to reset the microprocessor? I did buy the receiver refurbished.
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