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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 118

post #3511 of 7823
12/3/12 at 11:50pm
I finally got my 1613 all setup and I'm really impressed. However, I did notice one issue. The first few times I used airplay from my iphone, the receiver switched back to it's previous input after I turned the airplay feature off on my phone (which was good). But now, when I kill the airplay connection from my phone, the receiver stays on the "Network" input instead of reverting back to the input that was selected before the airplay hijacked the receiver. Does anyone know how to make the 1613 switch back to it's prior input after airplay is turned off like it was doing originally?
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post #3512 of 7823
12/4/12 at 2:59am
Quote:
Originally Posted by mwahlert View Post

I have a AVR-1713. When using AirPlay I notice that when iTunes or the iPhone is set to maximum volume the receiver indicates -6dB. Is this expected behavior? I'd like to be able to bring the volume to 0db...

First note that "bringing the volume to 0db" won't buy you much in the way of additional volume. Second, Airplay volume is controlled by the source device.
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post #3513 of 7823
12/4/12 at 3:03am
@DJLittleMike -

http://www.amazon.com/Hight-Quality-Convertor-Nintendo-Headphone/dp/B0065BB7M8/ref=sr_1_4?ie=UTF8&qid=1354618976&sr=8-4&keywords=wii2hdmi
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post #3514 of 7823
12/4/12 at 3:08am
@ssachon -

Without any speakers connected, your only option to pass HDMI audio (as none HDMI source audio will not pass) through to the TV with the AVR ON is to set the "HDMI Audio Out" setting to "TV" although not sure why it's greyed out if you have the HDMI source selected. Try unplugging the AVR for a few minutes to see if that resolves the issue. It could also be an HDMI handshake issue such that you would need to power off all devices first and the power on the TV, AVR, HDMI source device in that order.
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post #3515 of 7823
12/4/12 at 3:12am
Quote:
Originally Posted by Applemike68 View Post

Hi All,
I purchased a new Denon 1713 a few months back. Over the last few weeks, I seem to have an issue with HDMI. When I want to watch apple tv, sometimes it takes me to hit the power on and off three or four times before I get picture on the Apple tv.mad.gifWhy would that be? Also, I have an issue with sound but that is a panny issue under viera connect...I will ask that under the correct forum. It seems to only be with Apple TV the others are working fine.
My connections
Apple TV HDMI
Xbox 360 HDMI
D*TV HDMI
Bluray HDMI

What are you using to power on the ATV? If you are relying on the HDMI-CEC feature, you may want to consider using a Harmony remote.
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post #3516 of 7823
12/4/12 at 3:14am
Quote:
Originally Posted by Option View Post

I finally got my 1613 all setup and I'm really impressed. However, I did notice one issue. The first few times I used airplay from my iphone, the receiver switched back to it's previous input after I turned the airplay feature off on my phone (which was good). But now, when I kill the airplay connection from my phone, the receiver stays on the "Network" input instead of reverting back to the input that was selected before the airplay hijacked the receiver. Does anyone know how to make the 1613 switch back to it's prior input after airplay is turned off like it was doing originally?

HDMI handshakes work in mysterious ways at times. You'll likely have to experiment to get it to occur again.
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post #3517 of 7823
12/4/12 at 4:39am
For the past couple or so weeks i've noticed that whenever i turn my 2113 on it seems to be defaulting to TV Audio input. Even after i turn it on by pressing an input button.

For example, before i used to just press the 'Game' input on the remote and it would turn on and show what was on the 'Game' input. Now, when i turn it one using any input button it goes to TV Audio and then i have to switch it to the input i want.

Does anyone else have this? Is there a way to fix it?
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post #3518 of 7823
12/4/12 at 7:25am
Quote:
Originally Posted by jdsmoothie View Post

@DJLittleMike -
http://www.amazon.com/Hight-Quality-Convertor-Nintendo-Headphone/dp/B0065BB7M8/ref=sr_1_4?ie=UTF8&qid=1354618976&sr=8-4&keywords=wii2hdmi

Forgive me for not understanding, but what does that have to do with my questions?
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post #3519 of 7823
12/4/12 at 8:02am
Quote:
Originally Posted by jdsmoothie View Post

What are you using to power on the ATV? If you are relying on the HDMI-CEC feature, you may want to consider using a Harmony remote.

I'm using the Harmony Link with the IOS app. Not sure what HDMI-CEC is....

Thanks for the reply
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post #3520 of 7823
12/4/12 at 9:10am
Quote:
Originally Posted by satlos View Post

I'm really confused with the Denon AVR-1713 I'm trying to setup for my father. He's got only two input sources--cabe box & new Panasonic Blu-Ray player--both connected via HDMI to the Denon. For some reason, the Denon will simply not play any audio when we choose either TrueDolbyHD or DTS-MA on a Blu-Ray.
"Normal" Dolby Digital and DTS are fine, it just seems to be the "HD" variants... I browsed through this (and other) forums and learned to switch the Blu-Ray player HDMI output from "bitstream" to "PCM", and that did get the audio working for the HD formats, but my father is concerned there is something wrong with the AVR he just purchased...
Is there no way to get the Denon to properly decode bitstreamed HD audio? Sorry if this has been answered before... I tried the search engine and didn't get anything relevant.
One thing I forgot to mention: while the Panny Blu-Ray has had a firmware update, I haven't been able to connect the AVR-1713 to the internet in order to check if it needs one... Possibly, but this HD audio support is advertised on the box, so I'm pretty sure it should work "out of the box".

Can someone please help me out? I'm brand new to home theatre setup (I'm a 2.0 guy), and I'd like to get this resolved, as my dad wants to return the 1713.
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post #3521 of 7823
12/4/12 at 9:21am
Quote:
Originally Posted by batpig View Post

a bump on this -- can someone else test and see if they notice the same bug with the Denon iPhone app?

I have noticed similar behaviour with the Denon app and another uPnP/DLNA controller (BubbleUPnP on Android). I think this is working as designed.

As far as I can tell, the Denon app uses DLNA to control the AVR. From the playing around I've done with DLNA/UPnP in the last week or so, it seems each DLNA Control Point maintains its own playlist and "now playing" status. The DLNA Renderer just reads the ID3 or WMA metadata from the stream it is told to play, and has no knowledge of what is on the screen of the Control Point. In this case, the Control Point is the smartphone app and the Renderer is the Denon AVR.

I suspect that AirPlay functions in much the same manner, though I haven't tested to see what happens if I start AirPlay-ing from an iPhone, then go to a laptop with iTunes and start another AirPlay session from there.
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post #3522 of 7823
12/4/12 at 9:45am
I have a strange problem with low volume levels on the Network source. It affects both AirPlay and DLNA stream playback, I haven't set up a web radio station to test that yet.

I received my AVR-1713 last night. Set it up with my old speakers, an older KLH set with two small mid-high range and a non-powered 'sub', which I guess is really more of a low-range loudspeaker. I am not sure of their impedance rating. All I did was attach the left and right speaker wires and FM antenna, no Audyessy setup. I do plan on eventually moving this to the TV room and getting a 5.1 setup, but for now it is mainly being used for streaming audio and radio.

FM Radio, AirPlay and uPnP streaming all worked really well, until I tried adjusting the playback volume in my uPnP application. After doing that, the volume of uPnP and AirPlay streams are such that I have to crank the volume to between 70 and 80 (absolute) to hear anything, and only achieve normal playback volume by turning up the master volume to full. I know that this is not good practice, so I don't want to maintain that high a master volume setting just to hear the stream. FM radio playback is not affected.

I've tried different playback modes (direct and music mainly), checked that the input-specific volume adjustment is set to 0db, and I believe I've ruled out Audyessy. I've also looked at the user manual and the first posts in this thread. Is there anything else I can try short of the networking reset?

I'm also interested to know if anyone else has experienced similar problems. It could be a real pain to have to factory-reset any time someone uses volume control form a remote control app.

Edited to add:
I remembered that I also tried starting the AirPlay and DLNA streams with the controller volumes a maximum. This was also suggested by someone earlier in this thread. It did not work for me.

I also tried turning off and unplugging the amp for a few minutes, which also did not make a difference.
Edited by mcglausa - 12/4/12 at 10:05am
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post #3523 of 7823
12/4/12 at 9:47am
Thread Starter 
Quote:
Originally Posted by satlos View Post

Quote:
Originally Posted by satlos View Post

I'm really confused with the Denon AVR-1713 I'm trying to setup for my father. He's got only two input sources--cabe box & new Panasonic Blu-Ray player--both connected via HDMI to the Denon. For some reason, the Denon will simply not play any audio when we choose either TrueDolbyHD or DTS-MA on a Blu-Ray.
"Normal" Dolby Digital and DTS are fine, it just seems to be the "HD" variants... I browsed through this (and other) forums and learned to switch the Blu-Ray player HDMI output from "bitstream" to "PCM", and that did get the audio working for the HD formats, but my father is concerned there is something wrong with the AVR he just purchased...
Is there no way to get the Denon to properly decode bitstreamed HD audio? Sorry if this has been answered before... I tried the search engine and didn't get anything relevant.
One thing I forgot to mention: while the Panny Blu-Ray has had a firmware update, I haven't been able to connect the AVR-1713 to the internet in order to check if it needs one... Possibly, but this HD audio support is advertised on the box, so I'm pretty sure it should work "out of the box".

Can someone please help me out? I'm brand new to home theatre setup (I'm a 2.0 guy), and I'd like to get this resolved, as my dad wants to return the 1713.

Did you not see JD's post addressing your question immediately after you posted?

The key thing to understand is that it's NOT the receiver, it's the SOURCE. The receiver can only play what it gets -- there is no setting to "activate" the hi-def audio on the receiver. If it gets it, it will decode it and you will see it register on the display.

What is happening is that the Blu-ray player (because of the way its settings are configured) is decoding the HD audio and passing it out as multichannel PCM.

You can always confirm the input signal by going into the GUI and then selecting General > Information > Audio. Also, if you are receiving a multichannel signal, any of the surround mode buttons (Movie, Music, etc) will default to the "standard" decoding of that signal. So if you press the "Movie" button and it says "MultiCH IN" then you are getting multich PCM as the input... if you press it and you get "Dolby Digital" then you are getting Dolby Digital, etc.

So, back to JD's post..... the likeliest cause of the Blu-ray player refusing to output the bitstream HD audio is that the "secondary audio" setting is ON. The secondary audio refers to things like special features, director's commentary, etc. and the Blu-ray player must decode the audio to PCM in order to mix in the overlay audio.... so even if you have the BDP set to "bitstream", when you have secondary audio enabled it will decode anyway in anticipation of having to mix in additional audio. By setting it back to "bitstream" for HDMI audio and turning off HD audio, you should be able to get the HD audio to bitstream. You will know it's working because the receiver will say "Dolby TrueHD" or "DTS-Master" when you hit the "Movie" button.

Also remember to actually select the correct audio track on the Blu-ray, because it's not always the default.

Anyway, you can also remind your dad that the decoded PCM audio is identical to the bitstream audio, so even if he gets multich PCM (e.g. you leave the secondary audio settting ON because he likes to listen to the director's commentary) he is NOT losing out on any audio quality.
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post #3524 of 7823
12/4/12 at 9:50am
Thread Starter 
Quote:
Originally Posted by pratikp16 View Post

For the past couple or so weeks i've noticed that whenever i turn my 2113 on it seems to be defaulting to TV Audio input. Even after i turn it on by pressing an input button.

For example, before i used to just press the 'Game' input on the remote and it would turn on and show what was on the 'Game' input. Now, when i turn it one using any input button it goes to TV Audio and then i have to switch it to the input i want.

Does anyone else have this? Is there a way to fix it?

This comes up all the time, it's not the receiver, it's the TV that is causing it. You probably have a Samsung TV; if so, turn Anynet+ off.
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post #3525 of 7823
12/4/12 at 10:17am
Quote:
Originally Posted by batpig View Post

So, back to JD's post..... the likeliest cause of the Blu-ray player refusing to output the bitstream HD audio is that the "secondary audio" setting is ON. The secondary audio refers to things like special features, director's commentary, etc. and the Blu-ray player must decode the audio to PCM in order to mix in the overlay audio.... so even if you have the BDP set to "bitstream", when you have secondary audio enabled it will decode anyway in anticipation of having to mix in additional audio. By setting it back to "bitstream" for HDMI audio and turning off HD audio, you should be able to get the HD audio to bitstream. You will know it's working because the receiver will say "Dolby TrueHD" or "DTS-Master" when you hit the "Movie" button.

Thanks for pointing out JD's response...

I had previously set the "Secondary Audio" to OFF in the BDP's HDMI settings, based on some recommendations in this thread (or another). It had no effect. The only way I could get the disc's DTS-Master audio to play was to change the HDMI to output PCM.

To me the "PCM vs bitstream" issue is a moot point: I understand they're the same. To my dad, all he seems to understand is that the DTS-Master light on the front of his receiver isn't lighting up, and thus its not working as it should... mad.gif
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post #3526 of 7823
12/4/12 at 10:28am
Quote:
Originally Posted by jdsmoothie View Post

HDMI handshakes work in mysterious ways at times. You'll likely have to experiment to get it to occur again.

Thank you JD but I don't think it's an HDMI issue since the only one I am using is the HDMI Out.

Specifically, I have an old Iphone 3G streaming Pandora into the 1613 via the Cable/Sat analog input (the red and white plugs). Then, using my Iphone 5, I can activate Airplay and the reciever automatically switches to the Network input (as it should). However, when I turn off Airplay on my Iphone 5, the reciever no longer automatically switches back to the Cable/Sat input like it was originally doing.

It might be unrelated but I believe this issue started after my wife used airplay from her Iphone 4 for the first time (after the airplay from my phone had been turned off). Could the second Airplay Iphone cause a problem with the reciever?
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post #3527 of 7823
12/4/12 at 10:34am
Thread Starter 
Option -- I can tell you that there is definitely no setting that controls this behavior. On my 2113 when I turn off AirPlay it doesn't switch back to the previous input, so maybe it was a random thing before? Unless you can reproduce it it's going to be hard to pin down exactly what was happening before, but I think the current function is the "normal" behavior.
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post #3528 of 7823
12/4/12 at 10:35am
Thread Starter 
Quote:
Originally Posted by satlos View Post

Quote:
Originally Posted by batpig View Post

So, back to JD's post..... the likeliest cause of the Blu-ray player refusing to output the bitstream HD audio is that the "secondary audio" setting is ON. The secondary audio refers to things like special features, director's commentary, etc. and the Blu-ray player must decode the audio to PCM in order to mix in the overlay audio.... so even if you have the BDP set to "bitstream", when you have secondary audio enabled it will decode anyway in anticipation of having to mix in additional audio. By setting it back to "bitstream" for HDMI audio and turning off HD audio, you should be able to get the HD audio to bitstream. You will know it's working because the receiver will say "Dolby TrueHD" or "DTS-Master" when you hit the "Movie" button.

Thanks for pointing out JD's response...

I had previously set the "Secondary Audio" to OFF in the BDP's HDMI settings, based on some recommendations in this thread (or another). It had no effect. The only way I could get the disc's DTS-Master audio to play was to change the HDMI to output PCM.

To me the "PCM vs bitstream" issue is a moot point: I understand they're the same. To my dad, all he seems to understand is that the DTS-Master light on the front of his receiver isn't lighting up, and thus its not working as it should... mad.gif

I'm with you... the bottom line though is that it's definitely the SOURCE and not the receiver. You might want to consult in an owner's thread for the Panasonic BDP to see how others are able to get bitstream HD audio to the receiver.
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post #3529 of 7823
12/4/12 at 11:35am
I ran and callibrated the Audyssey in my new denon1713. Now, how do i adjust the dynamic voulme and eq? I gogled the querstion and found lot of commentary on which setting does what, but how to I engage, enable, turn on/off the settings? Do I push the settings button on the remote and navigate from there??
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post #3530 of 7823
12/4/12 at 11:52am
Thread Starter 
The only way to change these settings with the factory remote is to go into the GUI and then Audio > Audyssey. Note that Audyssey settings are memorized by INPUT so the changes you make on, say, the CBL/SAT input will not affect the Blu-Ray input.

The easiest way to make these changes on the fly is with the web browser. Or get a programmable universal remote like a Harmony or URC.
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post #3531 of 7823
12/4/12 at 12:14pm
how do i go into the GUI? I dont have the web browser set up yet.
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post #3532 of 7823
12/4/12 at 12:36pm
Quote:
Originally Posted by jdsmoothie View Post

First note that "bringing the volume to 0db" won't buy you much in the way of additional volume. Second, Airplay volume is controlled by the source device.

Well, I'd like to be able to raise the volume above 0dB if necessary to achieve desired loudness. I don't understand why any AirPlay device "limits" the maximum volume when controlled from the device to -6dB.
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post #3533 of 7823
12/4/12 at 12:42pm
Quote:
Originally Posted by batpig View Post

Option -- I can tell you that there is definitely no setting that controls this behavior. On my 2113 when I turn off AirPlay it doesn't switch back to the previous input, so maybe it was a random thing before? Unless you can reproduce it it's going to be hard to pin down exactly what was happening before, but I think the current function is the "normal" behavior.

Thank you Batpig, I will try to play around with it a bit more tonight and will report back if I find anything interesting.
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post #3534 of 7823
12/4/12 at 1:46pm
Thread Starter 
Quote:
Originally Posted by Teletodd View Post

how do i go into the GUI? I dont have the web browser set up yet.

how did you set up your receiver if you couldn't access the GUI? It's the [SETUP] button on you remote. The first option on the list is "Audio" and the Audyssey settings are at the bottom.

to access the web browser, in the GUI scroll down a few spots from "Audio" to "Network" and the first item in there is "Information". It will tell you the IP address of the receiver (typically a number string like 192.168.0.XXX). Just type that address into the web browser of your laptop or any other networked PC and you will access the receiver settings. If you then click on "Setup Menu" at the bottom it will take into a virtual GUI translated to the web broswer -- just like in the regular GUI, you can see "Audio" at the top of the list. The web browser is more convenient because (1) you don't have to interrupt the viewing by having a graphic overlay and (2) all the settings are laid out in an easier to navigate format, you can change things just by clicking with the mouse.
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post #3535 of 7823
12/4/12 at 1:55pm
Ok, the gui is the set up button. I'll try your other suggestions also. Thanks, this helped alot.
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post #3536 of 7823
12/4/12 at 6:48pm
Quote:
Originally Posted by mcglausa View Post

I have a strange problem with low volume levels on the Network source. It affects both AirPlay and DLNA stream playback, I haven't set up a web radio station to test that yet.

I have now tried both a types of factory reset suggested at the beginning of the thread. I have also tried a couple of internet streams.

For some reason, everything played on the Network input source is significantly quieter than other sources. In numbers, a reasonable volume for FM radio is in the -30dB range, while network streams need to be around -15dBa just to be audible, with a reasonable volume around +3dB.

Any thoughts?

Edited to add:
Called Denon support and exchanged the unit for a new one at their suggestion.
Edited by mcglausa - 12/11/12 at 7:44am
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post #3537 of 7823
12/4/12 at 7:47pm
Thanks for the suggestion of using the web interface. It is very helpful.
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post #3538 of 7823
12/4/12 at 7:48pm
Quote:
Originally Posted by batpig View Post

how did you set up your receiver if you couldn't access the GUI? It's the [SETUP] button on you remote. The first option on the list is "Audio" and the Audyssey settings are at the bottom.
to access the web browser, in the GUI scroll down a few spots from "Audio" to "Network" and the first item in there is "Information". It will tell you the IP address of the receiver (typically a number string like 192.168.0.XXX). Just type that address into the web browser of your laptop or any other networked PC and you will access the receiver settings. If you then click on "Setup Menu" at the bottom it will take into a virtual GUI translated to the web broswer -- just like in the regular GUI, you can see "Audio" at the top of the list. The web browser is more convenient because (1) you don't have to interrupt the viewing by having a graphic overlay and (2) all the settings are laid out in an easier to navigate format, you can change things just by clicking with the mouse.

Thanks for the suggestion to use the web interface. It is very helpful.
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post #3539 of 7823
12/4/12 at 8:08pm
My salute to batpig and others who have assisted so far. Yes I was overthinking and was still thinking the Onkyo 506 setup.

My impressions so far are:

The setup assistant works fine. Plug it in, turn on and follow Assistant. The manual? Not so much.

The Audyssey speaker calibration worked well although it kept showing phase errors on the center and LF speakers. I skipped past that because I know the speaker wiring was right. What would cause that? The speaker distances were right on except the sub showed double my measured distance?

The network connection was instant. Went to setup and paged to network to get the IP. Access to the network GUI is flawless so far. Nice interface.

In Audio Info, it shows format as 2/0/.0. What is the interpretation of those numbers?

I did not go so far as to store the speaker calibration setup. Is there a way to go back in and do that now?

That's as far as I got but so far, so good. Tomorrow I will try the Airplay, USB functions and more advanced stuff.
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post #3540 of 7823
12/4/12 at 8:11pm
I have a new 2313 I am still getting familiar with. When using Airplay to play music from my pc using Itunes, can I use the receiver to control itunes? I have multiple pc's working with the airplay functionality to the receiver, but can not figure out how to change songs, etc from the receiver. Additionally, how can I start the music playing from the receiver? When I press the network button, Favorites, internet radio, Sirius, Pandora, Media server, and Flickr appear. I thought Itunes was a media server in this situation, but nothing appears when I select media server in the menu. Can Itunes be used to share pictures from my PC to TV? I also have a desktop with Windows XP media center. If Itunes can’t share the pictures, can Media Center? Thanks for any help or advice. I am just trying to get everything setup and get the most from my new performance machine.
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ