The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 123

When I press the input icon, the only inputs in the list are network/Internet radio/pandora etc. and iPod player. It doesn't offer any of the standard inputs...

Thanks for heads-up about the web browser,, didn't know that was there.

Is anyone having trouble connecting to the internet through the ethernet connection. I am running a Apple Extreme wireless with a ethernet cable running to the Denon 1713. It will not connect. I have been through the help desk about 7 times, and have even returned the unit since the last Denon support person told me it was a bad network card.

I picked the new unit up and re-set the entire unit up to find the same issue. it simply wont connect to the network/internet. I have never had any issues with any other devices connecting so it's gotta be something with the 1713 not my router. Denon support has no answers as of today and I really don't feel like returning the unit to buy another brand, but they are leaving me no choice. Any ideas?

^^^

You need to tell me a little about how you are using the Airport Extreme.

There are 4 ports on the back, 3 of them are for your internal network, one of them is the WAN network for connecting to a Cablemodem/DSL Modem. Check to see you aren't hooking to the WAN port. It won't work.

I'm using 2 Airport Extremes. One is connected to my DSL modem and routes to the wireless network. The second one is located on my AV Rack and is set to 'extend the network', and I use the 3 LAN ports to connect the various AV equipment that isn't already wireless.

I'm sorry if this has already been covered in the thread (I searched, but did not find the answer), but I have a few questions about connecting an iDevice (iPhone or iPod) via USB to either the 1713 or 2113CI:

(1) Is the iDevice controllable via the receiver's remote control?
(2) Does the receiver display any song information on its screen?
(3) Does any song information appear on the television screen?
(4) Does the receiver charge the iDevice through the USB port?

I'm also wondering if an iDevice connected via AirPlay can be controlled through the receiver.

Thanks!

Can the Denon AVR-1613 play video files from a USB drive connected to the iPod/USB port?

I setup my new Denon AVR-1613 a couple days ago. I tried to sign into Pandora (entered my credentials and pressed ok) but could not ("Please Wait" flashed and went away, but nothing else happened). I saw that a firmware upgrade should resolve this issue, but when I check for a firmware upgrade my receiver says "Latest" for firmware and "_ _ _" for estimated time.... does this mean my firmware is up to date?

Searched around but couldn't find anything about volume unexpectedly decreasing...
I have a new refurb 2113ci from A4L which has been hooked up for only a few days.
Replaced my old AVR in my 5.1 setup.
Wife said she was watching a recorded show last night and a couple times the volume just decreased as if someone had turned down the volume - no audio was skipped - it just got quieter. I thought i had noticed that once also but I wasn't sure cause I was doing something else.
Audyssey has been done - dynamic EQ is on - dynamic volume is medium.
Source is a sat DVR via hdmi which is the same unit and cable i was using with old receiver.

Anyone heard of this symptom before? Not sure how much effort I should put in to investigate or just plan on sending it back asap?

and thanks to everyone for posting so much helpful info!

G

No. It can only play audio files.

Thanks again, batpig! Now, would any of this work if you choose NOT to turn on your TV screen? That is, can you still control music playback with the receiver remote, and is there any chance the receiver's own dot-matrix display would display song info?

With Dyn Vol set to Medium, it will lower any louder sounding passages (eg. explosions and such). Try turning the setting OFF and see if it still occurs.

The idea is that you would run the video cable (HDMI or whatever) from your cable box directly to the HDMI-2 on your TV. You would run the HDMI out cable from the Denon to HDMI-1 on your TV. As you said, you would run the audio cable (digital coax, optical or analog) from your cable box to the input on the Denon.

When you want to watch TV, you select the appropriate input on the Denon (CBL/SAT or whatever) and the HDMI-2 input on the TV. When you want to enjoy other content (like Internet Radio or whatever) you would select the appropriate input on the Denon and HDMI-1 on the TV.

I'm going to do something similar, except that I purchased an HDMI splitter:

http://www.monoprice.com/products/product.asp?c_id=101&cp_id=10113&cs_id=1011306&p_id=8204&seq=1&format=2

I plan to run the HDMI output from the cable box to the splitter and then into the HDMI input on the Denon and to the HDMI-2 input on the TV. The Denon will be connected to HDMI-1 on the TV.

Now, for 99% of use, I can leave the TV on the HDMI-1 input. When I select CBL/SAT, it displays to the TV (via the Denon to HDMI-1 on the TV). When I'm listening to Pandora and want to see whats on the Cable channel, I can just switch the TV input to HDMI-2 and I get what's coming from the cable box (via the HDMI splitter).

I hope to have all this set up this weekend, so we'll see how it works in practice.

Ooh, it does for AirPlay?! Fancy! I will await your results.

Thanks for confirming this, apparently a design change from previous year's models. Best to update info in first page posts.

So when I originally ran Audyssey it only offered me 6 listening positions. But I did a microprocessor reset today, trying to sort out Remote App problems, and when I re-ran Audyssey, the interface was slightly different, and now it measured 8 positions! Any ideas how this happened? It's not a 'problem' but it's odd behavior.

Please review post #4 in this thread (and then review posts 3, 5-6 as well for more general info).

Yup that was the case when I re-ran Audyssey on my 1713 too. 1st time 6 positions and showed setting positions , 2nd time 8 positions but did not show positions on the GUI. Huh? I am still happy with the result.

Another satisfied Future Shop buyer, hey DG? $319 was impossible to beat. I'm sending back an Onkyo 515 to Amazon which I got for about the same price, which has more features and more inputs, but just doesn't sound as good, and has major HDMI handshake headaches.

For real though, I've got to test 3 receivers in a short period of time (my old Sony, the Onkyo, and now the Denon 1713) with the same devices and speakers, and the Denon hands-down sounds the best, and has no connectivity issues.

Got it working now; a microprocessor reset fixed problems I had accessing inputs from the iPhone app, as well as probs accessing the menus from the Web Controller browser interface.

I am unable to do an update on my 1713 receiver, if i do a 10 minute no power "reset" it goes back to a "update retry"-loop where it restarts all the time. if i disable the notifications on upgrade and update the problem disappears. However the reason i wanted to update was to make airplay work, but whenever i try to manually update it either tells me that the firmware is the latest version or that login failed if i just chose to run the update procedure without checking..

Where can i see what version of the firmware is the latest?
Why does it continue to retry to update when i shut it off and remove the power for 10 minutes?
Why does the airplay return an "internal error" message?
Is there a network port i have to open or redirect on my router to make this update work?

I just bought this thing at it does not work at all, the official information about this unit and its firmware is a really hard to find.

All in all, this product is a major disappointment! I have to drive at least two hours to get to the store where i bought it.

Is the picture degradation with Video Convert set to ON present in 2312CI fixed in 2313CI?

Issue # 4
http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread#post_20422031

Hello All,

I am having an audio problem when raising and lowering the volume on my Denon AVR-3313ci receiver when using a Oppo BDP-103 bluray disc player. The best way I can describe it is when I'm doing anything with the Oppo BDP-103 i.e playing a bluray, streaming through Netflix or Vudu, I hear static or a crackling sound coming from my speakers and it only happens when I am raising or lowering the volume. I do not hear this sound when the volume is at a constant level.

FYI, I have several other devices plugged into my AVR-3313 receiver i.e. Xfinity cable stb, Directv dvr, AppleTv, PS3 and HTPC, and I don't have this issue when using these divices, it's only when using the BDP-103.

I talked to Oppo tech suppot and they told me to try a different input on my AV receiver but I did that and I get the same results. We also thought that it may be coming from my IR receiver which I have located right next to the BDP-103 but I took that out of play completely and used the Oppo remote directly to the unit and still have the same problem. Note: I don't know if this would be a factor but I thought I would put it out there; I have my PS3 located directly on top of the BDP-103. I do experience the problem whether the PS3 is turned on or off. I also tried changing the HDMI cable I have connecting the BDP-103 to the Denon receiver and that did not help either.

Has anyone experienced a similar problem with this device? If so, what did you do to fix? If not, any ideas on what I can do to troubleshoot further? Or do I have a defective BDP-103? Are there known HDMI handshake issues between this Denon and the Oppo player?

My equipment: (All devices connected via HDMI to the inputs on my AV receiver with one HDMI cable to my epson projector)

Denon AVR-3313ci
Oppo BDP-103 (have latest official release of firmware 1018)
Epson 5020UB
PS3 Slim
Xfinity DVR
Directv DVR
AppleTV
Dell HTPC

Any advice or insight will be greatly appreciated!!

Thanks in advance for your help!!

Having never actually seen the 2132ci in person, I can only comment on what I see with my 2113ci. Well, what I saw until it shot craps and I had to send it off for repair.

My experience with the Video Convert is that I love it. It seems to offer very good upscaling and de-interlacing. With 720p/1080i sources, the benefit is that it is slightly better than what my TV or SAT box can do, but for SD (480i), it does a really great job.

No, it doesn't make SD look like HD, but it improves it by quite a bit and makes it tolerable on my 54" panny plasma.

I'm not a regular poster on this forum, but wanted to point out an important misprint in the 3313 manual that I learned the hard way.

On page 103 of the AVR-3313 manual it says

"The HDMI audio signals for the input source selected in ZONE2 are output from the ZONE2 speakers."

This is incorrect! HDMI Audio is NOT output from Zone 2 speakers.

On page 130, the manual says:

"The HDMI audio signals for the input source selected in ZONE2 are not output from the ZONE2 speakers."

This is correct. HDMI audio is not output via the Zone 2 speakers.

If you want to use the internal amp to power Zone 2, you will need to hook up analog RCA stereo cables. Oh, and here are no analog inputs for GAME and AUX2. Also, the manual says that if you set MAIN and ZONE2 to the same input "audio playback may be restricted or video may be interrupted." So, by itself, the 3313 is still not a really effective multi zone HDMI device as I had hoped.

In order to go HDMI only and use the ZONE2 output, I think I will need to connect the ZONE2 HDMI out to another receiver with HDMI an HDMI input and use the other receiver to power the Zone 2 speakers.

I am using the network port. I tested the ethernet cable and connector to assure they werent the issue. They connect fine to a laptop when I tried it out. It's gotta be something with the 1713 unit. It's driving me crazy that I cant figure this thing out....

Im most likely going to be getting the denon 2113ci wether its for xmas or me saving up for it when i get a new house.
im wanting suggestions on a blueray play to pair with the 2113ci but am not wanting a crazy expensive one.
i do have polk monitor60s, cs1 center, monitor 30s, and a psw505 sub.
thanks.

read closer... the manual is telling the truth... note the part on page 103 above where you plucked that from... it says: "the following restrictions apply to the HDMI ZONE 2 function"....