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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 207

post #6181 of 10468
Denon AVRs will generally put out their 5/7 channel marketed rated power into only 2CH (see 1913 benchmark results below). Bi-amping using the AVR's "bi-amp" mode serves no purpose as it will neither noticeably boost the power nor improve the audio quality.

1913 (marketed as 95W/7CH) – benchmark tests ---> 2CH @ 102W, 5CH @ 70W, 7CH @ 52W @0.1% THD
Edited by jdsmoothie - 3/10/13 at 5:08am
post #6182 of 10468
Can I ask which xx13 or xx12 models can safely drive 4 ohm speakers? Thanks!
post #6183 of 10468
6-16 Ohm speakers are recommended
post #6184 of 10468
My current system:

Panasonic 65VT50
Oppo 103
Denon 3313
Borrowed Boston audio speakers and sub from a friend

Doing research now on speakers- guy at Magnolia has recommended the following, and I wanted to see if you guys thought this was a good/bad idea:

B&W CWM663 front L/R and center channel

B&W CC684 surround L/R

Rel T9 sub

All will be sunk into wall/ceiling and this is a started home, we won't be there forever- and I don't want to drop too much on something that isn't portable. The sub will come with if/when we move. I'm having trouble finding reviews on these speakers- and yes I have searched the forum, including the official bw owners thread.

Lastly I have heard that some folks have trouble with Rel subs and audyssey- basically that Rels are perfect for 2.1 music but not for theater. . . Any thoughts or advice? Thanks in advance!
post #6185 of 10468
I'm new on the forum and I'm experiencing some problems with a DENON AVR 3313 firmware upgrade...

It kind of keeps updating for several hours now and it keeps restarting and retyring over and over again.

What did I try:

- Unplug network cable
- Restart device via power button
- Restart device by disconnecting power cable
- Reset microprocessor
- Reset network card

Nothing helps, I can't even turn it off or turn it on to watch tv or something like that. It keeps saying:

Main ... min
Updating >>>>>><<br />
After a moment it download something but at 14% it is stuck and restart the whole process again.

My connection with internet is ok as I'm directly connected to a switch which is connected to my router.

Is there any solution for this as I don't know what to do now?
post #6186 of 10468
Disconnect the AVR from the switch and connect directly to the router as switches can cause problems.
post #6187 of 10468
Quote:
Originally Posted by avs28312 View Post

Thanks again for the info. I've only had this receiver for a week. I can't believe all this happened over a software update. Never again!

You'll never again do a software update? That's a bit heavy handed, isn't it? All products (especially ones this complex) can have problems. They are quite rare, however. If you ignore all future software updates, you'll be cutting yourself off from future fixes and enhancements, etc.

It sounds like you got a defective unit. That sucks, but it happens. Exchange it for a good unit and enjoy it.
post #6188 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Disconnect the AVR from the switch and connect directly to the router as switches can cause problems.

Thanks. I'm trying this right now. I took a look in the router and firewall/UPNP are both disabled.

Do you know how it comes that I can't shutdown my unit anymore now?

Edit:

It didn't work. My unit keeps retyring for update. Normally this should take 40 minutes. It counts down untill 26 minutes, then instead of updating it says downloading. This goes until 14% and then all starts again...

Any suggestions?
Edited by gibsonneke - 3/10/13 at 8:39am
post #6189 of 10468
For the short term, set the Update Notification to OFF (p. 143 OM). Also try the tips suggested in post #6 of this thread.
post #6190 of 10468
had to send my 3311 in for repair, because it won't upgrade, or update
Edited by SanchoPanza - 3/10/13 at 6:14pm
post #6191 of 10468
I was having a problem updating my firmware on my 2113ci. Got hung with 'retrying update' or some such. I just let it keep on doing it and after about 30 minutes of resetting that same message over and over, it started and completed the update.

That said, I turned off the update notification since I can either check it manually now and then, or not update ever. As long as things that I care about are working I see no reason to go through this crap again!
post #6192 of 10468
Admittedly, it should not have to be as tough as it turns out for some folks, although just letting it go for an extended period (eg. overnight) will often result in a successful update.
post #6193 of 10468
Quote:
Originally Posted by jdsmoothie View Post

For the short term, set the Update Notification to OFF (p. 143 OM). Also try the tips suggested in post #6 of this thread.

I would like to do this but I can't because I can't turn it on or off... It stays in a sort op standby upgrade mode and it keeps displaying Upgrading...
post #6194 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Admittedly, it should not have to be as tough as it turns out for some folks, although just letting it go for an extended period (eg. overnight) will often result in a successful update.

I did that last night, no success. During the day I did that again, no success neither.

After a couple of hours, it displays Connection Failed with a number and stops to retry... I guess that the number is the number of retries?

Do you have any clue about what I have to do now? Return it back for repair?
post #6195 of 10468
Just a curious question about your internet connection, wonder if the speed or other factor have anything to do with the firmware update?

Try this site for an idea: http://www.speedtest.net/

I don't seem to have a problem updating firmwares, rather surprised there are complaints, problem doing it. So far I did 4 updates on the 4 units I evaluated over a month period on D&M units, 1613, 1713, 1603, 5007. FWIW, today I run a speed test to see how fast or slow my internet works. It is about 15MB download, 10MB upload. So here is a screenshot FWIW, YMMV smile.gif

post #6196 of 10468
Quote:
Originally Posted by jdsmoothie View Post

FLAC - 192 kHz
ALAC - 92 kHz

Thanks for the reply, guess I'm out of luck with my ALAC files.

Perhaps Denon may update this for future firmware smile.gif
post #6197 of 10468
Quote:
Originally Posted by dta721 View Post

Just a curious question about your internet connection, wonder if the speed or other factor have anything to do with the firmware update?

Try this site for an idea: http://www.speedtest.net/

I don't seem to have a problem updating firmwares, rather surprised there are complaints, problem doing it. So far I did 4 updates on the 4 units I evaluated over a month period on D&M units, 1613, 1713, 1603, 5007. FWIW, today I run a speed test to see how fast or slow my internet works. It is about 15MB download, 10MB upload. So here is a screenshot FWIW, YMMV smile.gif

I doubt it. I get 85mbps download speeds and I can't update. I think denon has a problem on their hands.
post #6198 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Nope, not likely related to the cable, rather simply with the signal from the cable box. Connect cable box HDMI directly to the TV with optical from the box to the AVR.

Did the new software update to the devon and my caller ID issue seems to now be fixed, not sure why but I'm not complaining smile.gif
post #6199 of 10468
Quote:
Originally Posted by dta721 View Post

Just a curious question about your internet connection, wonder if the speed or other factor have anything to do with the firmware update?

Try this site for an idea: http://www.speedtest.net/

I don't seem to have a problem updating firmwares, rather surprised there are complaints, problem doing it. So far I did 4 updates on the 4 units I evaluated over a month period on D&M units, 1613, 1713, 1603, 5007. FWIW, today I run a speed test to see how fast or slow my internet works. It is about 15MB download, 10MB upload. So here is a screenshot FWIW, YMMV smile.gif


I tried the speedtest:

29Mbps download 2.38Mbps upload

http://www.speedtest.net/result/2564343637.png

So I don't think that my internet connection is the problem. smile.gif

Could it be a problem that denon servers are difficult to reach from Europe?
post #6200 of 10468
Quote:
Originally Posted by gibsonneke View Post

I did that last night, no success. During the day I did that again, no success neither.

After a couple of hours, it displays Connection Failed with a number and stops to retry... I guess that the number is the number of retries?

Do you have any clue about what I have to do now? Return it back for repair?

Have you tried disconnecting all sources to the AVR? What router are you using? Have you tried switching out to a different brand such as one listed below?

Router
Cisco WRT-100
Cisco E3200
Linksys BEFSX41
Netgear N600 3400v2
Netgear WNDR-3800
Netgear WNDR4500
Airport Extreme
post #6201 of 10468
Am I missing something? I haven't had any prompts for any updates on my 3313. Yes it's all connected...
post #6202 of 10468
Well it looks like someone else is having the same issue I did. Just hope it doesn't make his receiver paper weight. If your getting what you want from your receiver trust me don't bother with the update. it'll turn into a whole day event full of frustrations. I barely enjoyed mine for a week and now its $500 of crap!
What's suppose to be a fun process in putting your surround sound together it turned into a nightmare.
post #6203 of 10468
The recent update was for the 1913 and 2113CI only with the 2313CI and 3313CI updates likely to follow in the near future.
post #6204 of 10468
Quote:
Originally Posted by gibsonneke View Post

Thanks. I'm trying this right now. I took a look in the router and firewall/UPNP are both disabled.

Do you know how it comes that I can't shutdown my unit anymore now?

Edit:

It didn't work. My unit keeps retyring for update. Normally this should take 40 minutes. It counts down untill 26 minutes, then instead of updating it says downloading. This goes until 14% and then all starts again...

Any suggestions?
this is exactly what happened to me over the weekend. I finally got down to 3min over night but once it gets to 1min it would go back to 3min and repeats itself. You can unplug it doesnt matter it'll go back to retrying the download. The only way to get out of that is to reset your receiver which stops the download but in my case denon 2113CI no longer works at all.
post #6205 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Have you tried disconnecting all sources to the AVR? What router are you using? Have you tried switching out to a different brand such as one listed below?

Router
Cisco WRT-100
Cisco E3200
Linksys BEFSX41
Netgear N600 3400v2
Netgear WNDR-3800
Netgear WNDR4500
Airport Extreme

Yes i disconnected everything except for the network cable. The router is a CBN SVG6540E. I tried to switch to a netgear but that didn't help.
post #6206 of 10468
Quote:
Originally Posted by avs28312 View Post

this is exactly what happened to me over the weekend. I finally got down to 3min over night but once it gets to 1min it would go back to 3min and repeats itself. You can unplug it doesnt matter it'll go back to retrying the download. The only way to get out of that is to reset your receiver which stops the download but in my case denon 2113CI no longer works at all.

And how can I reset it?

I tried the both the resets advised on the first page of this thread but I can't even shutdown my avr...
post #6207 of 10468
So, I asked this in the NR1603 thread too, but didn't get any responses. Also considering the 2113 though, so figured I'd try here too:

How well does the gapless FLAC via DLNA playback work in practice? Feedback on this subject seems pretty light - I know it's nominally supported, just wondering how it fares vs. something like a Squeezebox.
post #6208 of 10468
Quote:
Originally Posted by jdsmoothie View Post

The recent update was for the 1913 and 2113CI only with the 2313CI and 3313CI updates likely to follow in the near future.

Well I suppose I will wait a bit to see how it reacts...
post #6209 of 10468
I recently purchased a refurb 1913 from accesories4less. I am having an issue getting airplay to work. I can get music to play from my laptop, but not with the airplay function. In fact, when I go into iTunes and hit the airplay icon, nothing happens. On my iPhone 5, I'm not even getting the airplay icon to show up. The receiver is plugged in to my router and the internet connection seems to function fine, as Pandora and the other internet related services function fine. Can anyone suggest what I might be doing wrong? Airplay was one of the major selling points of the receiver and I'm very frustrated that it doesn't work. Thanks.
post #6210 of 10468
I've had my 1913 going on 2 weeks now. I have 30 days to return it to BB. I really like the sound of this unit and all the features - especially the ability to listen to Pandora and Internet Radio. However, this unit reminds me of a Windows PC - perhaps back in the older, less stable days. It just acts weird at times. Today I was listening to the Sade channel on Pandora and decided I wanted to adjust the Sub. I went into the Audio settings and made the change and saved it. Just as I hit ENTER, it switched to the Jim Gaffigan channel (also in Pandora). Then it went back to Sade a few seconds later. I also seem to have sporadic issues with the navigation of the menus in the OSD when going through the Internet Radio. Sometimes it just seems to just skip submenus altogether and it won't let you get to where you need to be (example, getting to Radiodenon at times can be maddening).

I did the firmware update right after I got the unit - this fixed the Pandora login problem. I am using a wireless gaming adapter (2-wire unit decided for Xbox) and a 2Wire Router (part of my u-verse package). I never have any issues with my Roku and the speedtest seems to come up 12 mbps every time i run it. I have also done the soft reset and the network reset. I have not done the full microprocessor reset (yet).

It just seems like the unit is very buggy when it comes to network operation. Yesterday I turned it on - and it just froze solid. I had to unplug it to turn it off (the power button wouldn't even work). When I turned it back on a few seconds later - it worked perfectly. I am almost wondering if glitches in the network connection are causing these issues. I also noted when I first turn it on - if I move too quickly and don't let it configure things for about 30 seconds - it will act strangely. So I have slowed down - and it seems a little better.

I came from a 10 year Onkyo AVR that didn't even have HDMI. It's a whole new world of complexity with these network receivers and I don't know if I am ready for all the headaches. I just want to listen to music and movie soundtracks for Pete's sake. Why does it have to be this complicated?
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ