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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 208

post #6211 of 10468
^^^ I "upgraded" from. 1911 to the 1913 and think I will be returning the 1913. Mine is very buggy as well. Seems much worse after this monster firmware upgrade. Everytime I hit the network button my system freezes up. I upgraded thinking some of my glitches would go away from the 1911, but there are just different ones nonstop. I absolutely love the sound quality, and the new setup/GUI interface is so much better than the past but I don't want to deal with the constant headaches, microprocessor resets!
post #6212 of 10468
Yeah - I am seriously thinking of returning the 1913. The only thing is I don't know what to get in place of it. I gave my old Onkyo to my son and I really need a unit with HDMI capability anyway. When I pulled the trigger on the 1913, I did it after very careful analysis. It took me months to decide and when it went on clearance at BB - I thought it was a no-brainer. I am afraid of the current Onkyos with all the HDMI board failures (was considering the 616 or 717). Also considered the new Sony ES or STR-DN1030. I just don't know if those are going to be any better. I have heard the sound on the 1913 is much better than the Sony models. One issue is that it's difficult to find a store in my area that actually has these units available in a sound room. My BB isn't a Magnolia - the receivers are just plopped on a shelf and not even plugged in or wired to speakers. We had Sound Advice many years ago (those were the days!). Funny because I live in a medium metro area of over 1 million people and there isn't even a decent audio store around any more. I guess the internet stores took their toll. So I pretty much have to buy something and bring it home to try it out. But I have definitely strayed off topic now ...sorry,

I am going to give the 1913 another week ...
post #6213 of 10468
My father has the Sony STR-DA2800ES, which was upgraded from a previous Pioneer Elite setup (pre HDMI). I noticed a lack of overall excitement in his home theater now versus what he was previously running. I won't go Sony personally. I guess that's my main issue is I love the sound of the Denon but want something more stable and less likely to crap out on me at the most inopportune times!
post #6214 of 10468
It is certainly possible to get a bad unit. The normal response for issue with a new unit is to do the full microprocessor reset (multiple times, if necessary) along with other troubleshooting steps listed in the first few posts of this thread.

I just want to let you know that my Denon is working flawlessly. I have a 3313CI, but I don't think that makes any difference with regard to the issues you're having. My advise is to not through away all the research you did which brought you to the Denon. Instead, get the issues resolved - either through the troubleshooting steps or by getting the unit replaced.

I hope things work out for you. I know there is nothing more frustrating that putting so much time into a decision and then feeling like it was a mistake.
post #6215 of 10468
Another question: The B&W 683s that I bought did not pass the WAF test. May need to return them unfortunately, although they do sound incredible to me...

Can these Polk LSi7's be run on either a 1912 or a 1613?

http://www.amazon.com/Polk-Audio-Bookshelf-Speakers-Ebony/dp/B0009WY690

Specs say they are 88 dB & 4 ohm (this is why I am concerned). Thank you!
post #6216 of 10468
Quote:
Originally Posted by vdubbed81 View Post

I recently purchased a refurb 1913 from accesories4less. I am having an issue getting airplay to work. I can get music to play from my laptop, but not with the airplay function. In fact, when I go into iTunes and hit the airplay icon, nothing happens. On my iPhone 5, I'm not even getting the airplay icon to show up. The receiver is plugged in to my router and the internet connection seems to function fine, as Pandora and the other internet related services function fine. Can anyone suggest what I might be doing wrong? Airplay was one of the major selling points of the receiver and I'm very frustrated that it doesn't work. Thanks.
post #6217 of 10468
Quote:
Originally Posted by gibsonneke View Post

And how can I reset it?

I tried the both the resets advised on the first page of this thread but I can't even shutdown my avr...
it'll tell you how to on page one post 5. Disconnect all HDMI and optical inputs.
post #6218 of 10468
Quote:
Originally Posted by avs28312 View Post

it'll tell you how to on page one post 5. Disconnect all HDMI and optical inputs.

Thanks for the help.

I disconnected everything except for speakers, gnd and network cable.

But I can't even turn off my unit. If I push for 5 seconds to the power button, it simply restart the upgrade in stanbdy mode. (The led stays red)

Any idea what to do? I did read the whole topic and didn't found a good solution...
post #6219 of 10468
Hi,
I bought a Denon AVR-2113 a little while ago and from the start I've been having issues with running video through it.
What happens is that the TV loses the signal to the receiver for it to then fall back in again.. There doesn't seem to be any pattern in it... sometimes I could use it for an hour before it started, other times it would happen after 15 minutes. Sometimes it would be once or twice during a movie.. other times it would come in burst and happen up to 20 times during one. It does not seem to matter what kind of source I use.. same problems on Blu-ray, X-box and PC. Also tried to plug it in different ports on TV and lent some high end cables from the store... neither had any effect. Have tried updating firmware on both AVR and TV and have done a reset on the AVR, but nothing have helped so far. The shop had it in for a week and could not reproduce the issue. Is this most likely a compatibility issue with my TV? I have a Samsung LE40B535.. have never had any other problems linked to HDMI units before.. but then again I've never ran units through an receiver. Currently I'm using the AVR for audio only.. and am very happy with the sound.. but still annoying to getting the video part working satisfactory.
Thanks for any assistance!
post #6220 of 10468
Hi all,

I have the 1913 receiver and I have no access to connect a hard line for the network on the receiver and was wondering if any of the owners have
tried a ethernet wireless adapter to connect to your home network ? will it work ? thank you
post #6221 of 10468
Quote:
Originally Posted by nismosr View Post

Hi all,

I have the 1913 receiver and I have no access to connect a hard line for the network on the receiver and was wondering if any of the owners have
tried a ethernet wireless adapter to connect to your home network ? will it work ? thank you

I do that with an AirPort Extreme and it works for my 1912.
post #6222 of 10468
Interesting think happened to me the week right after the most recent update. I lost all my airplay icons on all of my idevices. Scratching my head, I tried lots of things to get it back. What worked is turning off QOS on my router and suddenly they reappeared.
I found it interesting because I didn't do anything to the router (haven't for years) and yet the Denon update suddenly made my airplay stop working. The QOS had always been on and it worked in the past. Thought I'd throw it out there in case this happened to anyone else.

Pat
post #6223 of 10468
Quote:
Originally Posted by oleh85 View Post

Hi,
I bought a Denon AVR-2113 a little while ago and from the start I've been having issues with running video through it.
What happens is that the TV loses the signal to the receiver for it to then fall back in again.. There doesn't seem to be any pattern in it... sometimes I could use it for an hour before it started, other times it would happen after 15 minutes. Sometimes it would be once or twice during a movie.. other times it would come in burst and happen up to 20 times during one. It does not seem to matter what kind of source I use.. same problems on Blu-ray, X-box and PC. Also tried to plug it in different ports on TV and lent some high end cables from the store... neither had any effect. Have tried updating firmware on both AVR and TV and have done a reset on the AVR, but nothing have helped so far. The shop had it in for a week and could not reproduce the issue. Is this most likely a compatibility issue with my TV? I have a Samsung LE40B535.. have never had any other problems linked to HDMI units before.. but then again I've never ran units through an receiver. Currently I'm using the AVR for audio only.. and am very happy with the sound.. but still annoying to getting the video part working satisfactory.
Thanks for any assistance!

That's happened to me before on other HDMI units. It was probably a handshake issue as changing cables and taking a 90 degree angle adapter fixed it. Sadly, the changing cable thing didn't help. Is there anything else besides the receiver and TV in the line of the cabling?

Pat
post #6224 of 10468
Quote:
Originally Posted by patnshan View Post

That's happened to me before on other HDMI units. It was probably a handshake issue as changing cables and taking a 90 degree angle adapter fixed it. Sadly, the changing cable thing didn't help. Is there anything else besides the receiver and TV in the line of the cabling?

Pat
No, I thought in the beginning it also might have been because I used too long of a cable, but shorting so the cable was straightened between them did not help.
No electrical devices between them that I would think could cause interference to the cabling either. The AVR is more or less right next to the TV

Ole
post #6225 of 10468
Quote:
Originally Posted by raymate View Post

Bit off topic but I'm having a slight issue with my new 2113, now I assume it's just static attraction but my front display get very dusty within a few hours if it's switch on or not. I don't seem to have dust clinging to other electronics in the same area.

Any ideas how to reduce this.


Is there any chance you are running a humidifier raymate? Specifically an ultrasonic humidifier?

I have had this exact thing happen, and it is definitely static related, but it's not dust that is being attracted. It's the fine minerals that become airborne from the humidifier.

This may not be what you are seeing, but it looks very similar to a problem that I had in the past.
post #6226 of 10468
Quote:
Originally Posted by Jon_c View Post

Is there any chance you are running a humidifier raymate? Specifically an ultrasonic humidifier?

I have had this exact thing happen, and it is definitely static related, but it's not dust that is being attracted. It's the fine minerals that become airborne from the humidifier.

This may not be what you are seeing, but it looks very similar to a problem that I had in the past.

+1. I noticed the same kind of effect on my Sony TV'sglossy plastics. The humidifier definitely was emitting "dust" which was clinged onto my electronic surfaces
post #6227 of 10468
Quote:
Originally Posted by warpdrive View Post

+1. I noticed the same kind of effect on my Sony TV'sglossy plastics. The humidifier definitely was emitting "dust" which was clinged onto my electronic surfaces

Heh, not as bad as my old house. I lived just up the hill from a large sulfur terminal (where they load elemental sulfur onto ships). Just about any beige/white plastic would turn yellow after about a year.
post #6228 of 10468
Quote:
Originally Posted by nismosr View Post

Hi all,

I have the 1913 receiver and I have no access to connect a hard line for the network on the receiver and was wondering if any of the owners have
tried a ethernet wireless adapter to connect to your home network ? will it work ? thank you

I bought an inexpensive wireless gaming adapter on Amazon. I configured it and then connected it to the ethernet port on it to the back of the receiver. I think it's really intended for xbox use. Works great and cost $13 plus shipping. It supports the G protocol (54 mbps) - far faster than my internet provider connection (12 mbps).
post #6229 of 10468
Quote:
Originally Posted by nismosr View Post

Hi all,

I have the 1913 receiver and I have no access to connect a hard line for the network on the receiver and was wondering if any of the owners have
tried a ethernet wireless adapter to connect to your home network ? will it work ? thank you


Check out the wireless bridge suggestions in post #5446. You may also want to consider Powerline adapters.
post #6230 of 10468
Quote:
Originally Posted by gibsonneke View Post

And how can I reset it?

I tried the both the resets advised on the first page of this thread but I can't even shutdown my avr...

Disconnect the network cable.
post #6231 of 10468
Is Denon the only receiver manufacturer that allows network streaming to be delivered to Zone 2? I would jump on Denon, but I need variable volume control from receiver to a power amplifier, and Denon doesn't offer this.

I have an Onkyo TX-8050, connected to my computer via digital optical input. Speakers B are on my desk in my office, Speakers A are in living room, powered by a separate amplifier. The problem with this is that anytime a family member wants to play music in the living room (for them it's always a network stream from Pandora or Spotify) they must turn on the amplifier. Yeah I know, first world problem. The 8050 does have the option to configure either variable or fixed volume, which is a big plus. Another silly issue with the Onkyo, using pre-amp output apparently turning off A speakers does not turn off A speakers - as long as the amp is powered up, even if only B is selected on the receiver the living room speakers are also playing.

For myself I don't care, I'm happy to fire up my local collection or any online accounts from my computer, but I need to simplify for my family. Denon would appear to have it all except for line level pre-amp outputs. Of course I could do away with the external amp, but when working outside I need the additional output. Jumping up to 3313CI is way overkill.

Not specifically a Denon question, just wondering what my options are. Thanks in advance.
post #6232 of 10468
Thread Starter 
Quote:
I need variable volume control from receiver to a power amplifier, and Denon doesn't offer this.

Just FYI -- variable volume on the Zone 2 pre-outs actually IS offered on the 2313 and 3313.

I'm pretty sure other brands offer this (e.g. Pioneer for sure) but you should probably check in the threads for those other brands to confirm.
post #6233 of 10468
No, most other brands will as well. Note also that the "variable" control of the external amp is offered on the 2313CI and the 3313CI.
post #6234 of 10468
Quote:
Originally Posted by ProfD View Post

Another question: The B&W 683s that I bought did not pass the WAF test. May need to return them unfortunately, although they do sound incredible to me...

Can these Polk LSi7's be run on either a 1912 or a 1613?

http://www.amazon.com/Polk-Audio-Bookshelf-Speakers-Ebony/dp/B0009WY690

Specs say they are 88 dB & 4 ohm (this is why I am concerned). Thank you!

At average (ie. -20db) volume levels, Denon AVRs should not have an issue with the LSi7's, however, much louder and the AVR will shut down in protection mode.
post #6235 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Check out the wireless bridge suggestions in post #5446. You may also want to consider Powerline adapters.

Be careful with powerline adapters. Most only work if the outlets are on the same circuit (breaker). If you happen to be that lucky - it is a very robust solution.
post #6236 of 10468
Quote:
Originally Posted by jdsmoothie View Post

At average (ie. -20db) volume levels, Denon AVRs should not have an issue with the LSi7's, however, much louder and the AVR will shut down in protection mode.

Thank you! I have never run any of my speakers above -20db.
post #6237 of 10468
Thanks again batpig & jdsmoothie, as always your help is much appreciated. Economically speaking, the ladies can continue to walk to the amp power button biggrin.gif
post #6238 of 10468
My 3313CI indicated a firmware update is available this evening. I started it and it indicated 29 minutes to completion. Well, for some reason, the check failed (twice) on the SUB update, and now it seems to be stuck on "Ether IMG", and I'm still waiting after about 50 minutes.

I have to say though, this is my third Denon with updating via internet, and it's the first time this has happened. I sure hope I don't end up with a brick.

Update: "Ether IMG" update starts at 3min, goes down to 1min, then jumps back up to 3min - over and over. I'm getting a bad feeling about this.
Edited by highwire - 3/11/13 at 6:45pm
post #6239 of 10468
Anyone done any testing of the scaler in the 3313, or a model with the similar Analog Devices chip. Kinda curious on passing thru 1080i/60 to my 1080p display, or letting the Denon send out 1080p/60.
post #6240 of 10468
Quote:
Originally Posted by patnshan View Post

Interesting think happened to me the week right after the most recent update. I lost all my airplay icons on all of my idevices. Scratching my head, I tried lots of things to get it back. What worked is turning off QOS on my router and suddenly they reappeared.
I found it interesting because I didn't do anything to the router (haven't for years) and yet the Denon update suddenly made my airplay stop working. The QOS had always been on and it worked in the past. Thought I'd throw it out there in case this happened to anyone else.

Pat

What is QOS? Airplay isn't showing up for me either, and I can't figure out how to get it to work.
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