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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 210

post #6271 of 7834
3/12/13 at 9:11am
@gornati

Sorry, me neither.
Strange, i always downloaded the current firmware files from the European website of Denon but there is none available for the US version.
But here is another link which should help resetting (and restarting) the 2113ci
http://www.justanswer.com/home-theater-stereo/7cbmr-bought-denon-avr-2113ci-received-end-july-yesterday.html
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post #6272 of 7834
3/12/13 at 9:27am
I updated yesterday (3313) took 5 tries, then went through. Now it's telling me that there is ANOTHER firmware update. . .
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post #6273 of 7834
3/12/13 at 9:31am
Quote:
Originally Posted by awgriffey View Post

I updated my 1913 last night without a hitch. Said it would take 26 mins, and that was about right. If you're worried about it, wait until you're not scared. I saw the update, knew i should wait, but updated anyway. wink.gif
Did you noticed any improvement ?
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post #6274 of 7834
3/12/13 at 9:40am
my 2313ci is working, with exception the zone2 (surround back).
i was able to update it, but i didn't felt any improvments.
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post #6275 of 7834
3/12/13 at 9:49am
Thread Starter 
Most of the time there won't be any "improvements" that you notice, they are likely just fixing glitches that most people aren't even aware of.

Denon does NOT publish their changelog info. The only info you will find on the firmware updates is tracked by JD in post #6 of this thread.
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post #6276 of 7834
3/12/13 at 9:50am
Thread Starter 
Quote:
Originally Posted by gornati View Post

I have a 2313ci and i cannot put zone 2 to work.

Read here: http://batpigworld.com/wp/?p=160
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post #6277 of 7834
3/12/13 at 10:14am
Telnet Issues

Anyone using telnet in some form or another to control their xx13 unit? I've been using telnet via my Pronto for years with my 3808, but can't get it to work with my new 3313. The pronto connects and can receive status (volume changes, surround modes, etc.) from the 3313, if those changes are initiated via IR or web, but cannot command it at all.

Additionally, I am having issues with just using a telnet client for testing. Both putty in windows and telnet in linux are able to receive status, like the pronto, but can only send one command after the initial connection is established, then cannot command any more. I've tried all the various echo and cr/lf options I can think of, to no avail.

I've also reviewed the newer protocol docs, but didn't see anything that should account for changes in behavior like this.

Interestingly, Command3808 still seems to work fine.

Any help appreciated, thanks!
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post #6278 of 7834
3/12/13 at 10:18am
bat pig, i tried almost everything, made a donation for your website also, and sent you a message thru your website.

did you ever get it?
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post #6279 of 7834
3/12/13 at 10:34am
Thread Starter 
When you say you sent a message, do you mean the comment field? I don't ever check that because they are bombarded with spam,it's impossible to filter through all of the junk.

If you want to contact me directly it's easiest to email me (batpigworld at gmail dot com) or post on my Facebook page.
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post #6280 of 7834
3/12/13 at 10:54am
Quote:
Originally Posted by highwire View Post

My 3313CI indicated a firmware update is available this evening. I started it and it indicated 29 minutes to completion. Well, for some reason, the check failed (twice) on the SUB update, and now it seems to be stuck on "Ether IMG", and I'm still waiting after about 50 minutes.

I have to say though, this is my third Denon with updating via internet, and it's the first time this has happened. I sure hope I don't end up with a brick.

Update: "Ether IMG" update starts at 3min, goes down to 1min, then jumps back up to 3min - over and over. I'm getting a bad feeling about this.

My 3313 did the same thing. After approx 6 "recycles" of "Ether IMG", it finally cleared the hurdle and it's now up and running.
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post #6281 of 7834
3/12/13 at 11:20am
Quote:
Originally Posted by batpig View Post

A lot of people are mistrustful of auto setup programs for a variety of reasons. Who knows why certain biases arise. And there is more than one way to skin the cat of good sound.

My first AVR with Audyssey (circa ~2004) was not a good experience. I ran Audyssey once, did not like the results and ran it with manual settings for the remainder of it's life.

Now, with my 2113 and the great Audyssey set up guide you guys have provided, I am getting much, much better results! Don't know if it's the improvements in Audyssey XT or the AVR or just following the guide, but I would not ever buy another AVR without some sort of Auto EQ feature...preferably Audyssey based. wink.gif
Edited by Alan P - 3/12/13 at 11:32am
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post #6282 of 7834
3/12/13 at 11:22am
Quote:
Originally Posted by batpig View Post

Onward.... But first a quick pause to note that it's "moot" not "mute" tongue.gifwink.gif ,.... Ok now you may proceed onward....

wink.gif One of my pet peeves, too. tongue.gif
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post #6283 of 7834
3/12/13 at 11:27am
Thread Starter 
Quote:
Originally Posted by Alan P View Post

wink.gif One of my pet peeves, too. tongue.gif

thanks, but be careful eek.gif
Quote:
Originally Posted by Alan P View Post

for the remainder of it's life.

you may run afoul of some other pet peeves tongue.gif


to comment on the actual substance though, Audyssey has made several improvements since the initial implementation. The microphone has changed (from the old "hockey puck" style to the new "eiffel tower" style) which gives better high freq accuracy, and the subwoofer filtering was improved around 2007 or so with a new "Adaptive Low Frequency Correction" technology that dramatically improved the effective filter resolution. Plus who knows what other minor tweaks were made that we don't know about.
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post #6284 of 7834
3/12/13 at 11:31am
Quote:
Originally Posted by batpig View Post

thanks, but be careful eek.gif
you may run afoul of some other pet peeves tongue.gif

Damn...I always do that! rolleyes.gif
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post #6285 of 7834
3/12/13 at 11:36am
Thread Starter 
there their they're.... don't feel bad!
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post #6286 of 7834
3/12/13 at 11:50am
Is there a known way to downgrade firmware? If nothing else, I'd like to verify whether my delay issue goes away with the previous version. As it sits now, zone 2 audio is ahead of main zone audio by a good half second unless I use Pure Direct on my AVR-1713. This only started happening after the update last week.
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post #6287 of 7834
3/12/13 at 12:17pm
Thread Starter 
No way that I'm aware of. The delay sync with Zone 2 is widely reported, because Zone 2 is NOT delayed (being a pure analog path) compared to all the digital processing going on in Main Zone. Surprised it only cropped up recently for your unit....
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post #6288 of 7834
3/12/13 at 1:01pm
Quote:
Originally Posted by Jon_c View Post

Is there any chance you are running a humidifier raymate? Specifically an ultrasonic humidifier?

I have had this exact thing happen, and it is definitely static related, but it's not dust that is being attracted. It's the fine minerals that become airborne from the humidifier.

This may not be what you are seeing, but it looks very similar to a problem that I had in the past.

Bloody hell, your spot on, I do and it's ultrasonic. The unit is about 20 feet from the amp but in the same room.

Now I have something to play with I shall do some tests. Thank you . Its driving me nuts, got this nice looking shinny amp and want to keep it like it smile.gif

I shall report back wink.gif
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post #6289 of 7834
3/12/13 at 1:04pm
Quote:
Originally Posted by jdsmoothie View Post

Check out the wireless bridge suggestions in post #5446. You may also want to consider Powerline adapters.

+1 powerline adapters, I'm using them and they work fine.
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post #6290 of 7834
3/12/13 at 1:09pm
I apologize in advance if this question has been touched upon, I am a new owner of a 1913 and am in the lengthy process of poring through this thread page by page (currently on page 12 smile.gif. Airplay is up and running but will not send a signal to my sub. Same problem watching Netflix. Any idea why?
I got my 1913 from a "nationally known " electronics retailer. It was a floor model, the only one they had in store, but had never so much as been turned on. Sale price was 399, walked out the door with it in some bubble wrap for 250. So far, very happy with my purchase, just a bit vexed by the sub issue with non-BR, non-CBL sources... Audyssey did detect the front speakers as "small", if this helps any. Thanks!
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post #6291 of 7834
3/12/13 at 1:20pm
MJRHARTLEY,

Check to make sure you haven't accidentally put the receiver into Direct mode. That would disable bass management entirely.

Also, check to make sure it hasn't set the level for the subwoofer to be -12dB. That means that it turned down the output to the subwoofer as far as it could go but it was still too loud. As a result, Audyssey leaves the subwoofer uncalibrated. If that's happened, you'll need to turn down the subwoofer's volume level even more and run the Audyssey calibration again. The instructions in the receiver's manual are overly simplified. For more info about Audyssey, see http://www.avsforum.com/t/795421/official-audyssey-thread-faq-in-post-1/51750#post_21782993
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post #6292 of 7834
3/12/13 at 1:47pm
Quote:
Originally Posted by batpig View Post

No way that I'm aware of. The delay sync with Zone 2 is widely reported, because Zone 2 is NOT delayed (being a pure analog path) compared to all the digital processing going on in Main Zone. Surprised it only cropped up recently for your unit....
BP, I recently became aware of this: http://www.avsforum.com/forums/posts/add/threadId/1409431/toquote/23072133

and while you're batpig, not batman, it seems to me you could appropriately appropriate any of those "visual sound effects" to punctuate your posts.

Kersploosh!

Whameth!

It only seems fair
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post #6293 of 7834
3/12/13 at 1:52pm
OK, I am going to try this one more time.
My unit is a refurbished AVR-1913. When I first turned it on, I set it up, calibrated it and watched a movie (Netflix, from my Apple TV). It was fine, I was happy. When I turned it back on, I got no video (just the occasional flash). When this first happened, I went through the whole HDMI HDCP reset thing and it worked fine; until I turned it off and on again. I flailed around for a bit, called tech support a few times, then brought it in to Panurgey (Denon's repair place).
They found nothing wrong with it.
When I brought it back, I still had the same problem, but I noticed that I could reliably bring it back by unplugging the tv (only the power for the tv - no other cables) for a few minutes. After some more experimenting, I found that I could also bring it back to life by unplugging the HDMI cable from the tv and plugging it back into a different HDMI port on the tv. This tv is a few years old (sony kdl46v5100) and what I suspect is happening is that while the tv is in standby mode, it retains some of the hdmi data in the channel, and this screws up the handshaking when the receiver and tv get turned back on. Unplugging the tv for a minute or two allows the data to dissipate.

Is the receiver at fault here? (or is it my tv?)
Will an HDMI switch placed between the receiver and the tv help at all?
Anything else?
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post #6294 of 7834
3/12/13 at 2:09pm
Hey guys,

I purchased a 2113ci from Accessories4less about 3 weeks ago. I've had some initial headaches and I've had to reset the device because I was not getting picture out of a couple of the hdmi inputs. The most annoying problem however, is that at 4 seemingly random times my speakers will all of a sudden begin to get nothing but a loud hiss and some popping noises coming through them. The first time it happened I could still hear some of the audio coming through the speakers when watching tv thorough the Time Warner Cable box and while checking for loose connections and whatnot I found that the ethernet cable plugged into the back of the AVR seemed to be the culprit as moving it slightly when it was plugged into the AVR changed the tone and frequency of the hisses and pops coming through my speakers. Well I unplugged it and the noise stopped. I plugged it in and it started. So I did a reset and all was fine. Then a few days later it happened again this time the ethernet cable had nothing to do with it. I was annoyed with the various headaches I was having and kicking myself for trying to save $150 and ordering a refurb and in my frustration I gave th Denon and good whack on the right side and there was a click and everything returned to normal. Yay! I had Fonzied it back into perfect working shape. I thought all was good until one day with just the receiver on and no other inputs on the hissing and popping came from the speakers again. This time I just cursed and unplugged everything and dealt with it a few hours later. I did a complete reset, reattached the speakers, redid the Audessy, everything from scratch hoping that would fix it and it did... temporarily. Well today it happened again and I lost picture through the media player input while watching a movie on AppleTV having had to pause the movie for 20-30 minutes- It was right after the AppleTV shut itself off that everything disappeared and the system began to hiss again. I did the whole reset thing again and it's working. Any ideas what I should do here? Should I be calling Denon everytime this stuff happens and build a case to send it back and get something brand new? I would pay whatever the !$%& I need to pay just to not have to worry about this anymore. It's just becoming a hassle. I really don't want hassle with my HT. I just want to turn it on and relax... not turn it on and stress out for 30 minutes unplugging and redoing everything. Also the most recent firmware update had knocked out my airplay until I did the whole reset this morning. In fact, the Denon app didn't recognize my 2113 under devices after the FW update so I had no control of it from my iPhone. Any thoughts on a good course of action here?

Thanks much, guys!
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post #6295 of 7834
3/12/13 at 2:13pm
Thread Starter 
HDMI handshake issues are a bitch. It's really hard to recommend a solution and predict with confidence that it will actually resolve your specific issue frown.gif
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post #6296 of 7834
3/12/13 at 2:55pm
Post #6 updated with new firmware changelog for the 3313CI and 2313CI. smile.gif

Looks like the Pandora/Internet radio GUI issue has been resolved, although if you one you 3313CI/2313CI owners could confirm that would be great.
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post #6297 of 7834
3/12/13 at 2:59pm
Quote:
Originally Posted by rlg212 View Post

I purchased a 2113ci from Accessories4less about 3 weeks ago. I've had some initial headaches......
Sorry, fell asleep with the veeeery long paragraph, short attention span. Next time try breaking into smaller segments.
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post #6298 of 7834
3/12/13 at 3:16pm
Quote:
Originally Posted by jdsmoothie View Post

Post #6 updated with new firmware changelog for the 3313CI and 2313CI. smile.gif

Looks like the Pandora/Internet radio GUI issue has been resolved, although if you one you 3313CI/2313CI owners could confirm that would be great.

Updated firmware on my AVR-3313CI last night. Claimed to take 26 minutes and it took... 26 minutes. All very easy. Overall response from the remote to receiver feels a bit zippier; ditto response time when using the iPhone app. I have a wired network with the receiver cabled right into the AirPort Extreme router.
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post #6299 of 7834
3/12/13 at 4:05pm
Quote:
Originally Posted by raggedymike View Post

OK, I am going to try this one more time.
My unit is a refurbished AVR-1913. When I first turned it on, I set it up, calibrated it and watched a movie (Netflix, from my Apple TV). It was fine, I was happy. When I turned it back on, I got no video (just the occasional flash). When this first happened, I went through the whole HDMI HDCP reset thing and it worked fine; until I turned it off and on again. I flailed around for a bit, called tech support a few times, then brought it in to Panurgey (Denon's repair place).
They found nothing wrong with it.
When I brought it back, I still had the same problem, but I noticed that I could reliably bring it back by unplugging the tv (only the power for the tv - no other cables) for a few minutes. After some more experimenting, I found that I could also bring it back to life by unplugging the HDMI cable from the tv and plugging it back into a different HDMI port on the tv. This tv is a few years old (sony kdl46v5100) and what I suspect is happening is that while the tv is in standby mode, it retains some of the hdmi data in the channel, and this screws up the handshaking when the receiver and tv get turned back on. Unplugging the tv for a minute or two allows the data to dissipate.

Is the receiver at fault here? (or is it my tv?)
Will an HDMI switch placed between the receiver and the tv help at all?
Anything else?

Sometimes a switch will resolve the issue so might as well give it a try. You may also need to connect the ATV HDMI to the TV directly with optical to the AVR.
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post #6300 of 7834
3/12/13 at 4:08pm
Quote:
Originally Posted by rlg212 View Post

Hey guys,

I purchased a 2113ci from Accessories4less about 3 weeks ago. I've had some initial headaches and I've had to reset the device because I was not getting picture out of a couple of the hdmi inputs. The most annoying problem however, is that at 4 seemingly random times my speakers will all of a sudden begin to get nothing but a loud hiss and some popping noises coming through them. The first time it happened I could still hear some of the audio coming through the speakers when watching tv thorough the Time Warner Cable box and while checking for loose connections and whatnot I found that the ethernet cable plugged into the back of the AVR seemed to be the culprit as moving it slightly when it was plugged into the AVR changed the tone and frequency of the hisses and pops coming through my speakers. Well I unplugged it and the noise stopped. I plugged it in and it started. So I did a reset and all was fine. Then a few days later it happened again this time the ethernet cable had nothing to do with it. I was annoyed with the various headaches I was having and kicking myself for trying to save $150 and ordering a refurb and in my frustration I gave th Denon and good whack on the right side and there was a click and everything returned to normal. Yay! I had Fonzied it back into perfect working shape. I thought all was good until one day with just the receiver on and no other inputs on the hissing and popping came from the speakers again. This time I just cursed and unplugged everything and dealt with it a few hours later. I did a complete reset, reattached the speakers, redid the Audessy, everything from scratch hoping that would fix it and it did... temporarily. Well today it happened again and I lost picture through the media player input while watching a movie on AppleTV having had to pause the movie for 20-30 minutes- It was right after the AppleTV shut itself off that everything disappeared and the system began to hiss again. I did the whole reset thing again and it's working. Any ideas what I should do here? Should I be calling Denon everytime this stuff happens and build a case to send it back and get something brand new? I would pay whatever the !$%& I need to pay just to not have to worry about this anymore. It's just becoming a hassle. I really don't want hassle with my HT. I just want to turn it on and relax... not turn it on and stress out for 30 minutes unplugging and redoing everything. Also the most recent firmware update had knocked out my airplay until I did the whole reset this morning. In fact, the Denon app didn't recognize my 2113 under devices after the FW update so I had no control of it from my iPhone. Any thoughts on a good course of action here?

Thanks much, guys!

The cable box issue can be resolved likely by connecting HDMI to the TV with optical to the AVR, otherwise, give Denon a call and exchange it. frown.gif
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ