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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 313

post #9361 of 10468
^^
Yup. Don't use the HDMI(ARC) feature.

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_E4
post #9362 of 10468

i just picked up the AVR-1613 a week ago and have have only one issue so far.  every single input i have used runs Dolby digital/dts surround fine.  DirecTV, Xbox 360, PS3, streaming Netflix.  They all play in Dolby digital/dts.  until it comes to sticking a blu-ray disc in....the best i can possibly get with every blu ray i've put in is "STEREO" 2.1.  i slap a DVD in....pro logic 2 surround, but put a blu-ray in and all i get is stereo. every. single. time.  

 

i have tried in both my dedicated blu-ray player and my ps3....same results.  went into the audio settings for the blu-ray player and it's set to auto.  same with the receiver.  even have gone into  the blu-ray menus just to verify i have some sort of Dolby digital/dts audio selected.

 

i am really frustrated and have no clue how to fix this issue.  i have scoured the manual and have turned up nothing.

post #9363 of 10468
Quote:
Originally Posted by jdsmoothie View Post

^^
Are you using a Quick Select to select the SAT audio? If yes, then reselect the mode desired and resave the Quick Select by pressing/holding the Quick Select button on the front panel.

Got it now. Thanks!
post #9364 of 10468
In these facts http://batpigworld.com/fadq.html it mentions a blue Light for DTS etc.
I dont see a Blue light on my 3313 when the screen says DTS , dolby etc.
Am I missing something?

Cheers Bazzzle
post #9365 of 10468
My 3311 has a Blue light for DSX, but not my 3312.
post #9366 of 10468
Quote:
Originally Posted by jdsmoothie View Post


Did you try resetting the microprocessor (p. 156 OM)? Any other XX13 owners experiencing this with Zone 2 operation?

Bump.

Yes, I have reset the processor multiple times.

Has anyone else experienced a problem adjusting the volume for zone 2 on the 2313 unit itself?


I am also having trouble executing the firmware upgrade. I have tried four times and each time the 2313 gets locked up. I can only unplug the machine to stop it. It literally was stuck for 28 hours the first time. Again I reset the processor after this occurred.
post #9367 of 10468
^^
Try doing the "Network" reset as listed in post #5 of this thread.

http://www.avsforum.com/t/1409431/the-official-denon-avr-xx13-model-owners-thread-faq/0_100#post_21995260
post #9368 of 10468
Quote:
Originally Posted by rgggrp View Post

i just picked up the AVR-1613 a week ago and have have only one issue so far.  every single input i have used runs Dolby digital/dts surround fine.  DirecTV, Xbox 360, PS3, streaming Netflix.  They all play in Dolby digital/dts.  until it comes to sticking a blu-ray disc in....the best i can possibly get with every blu ray i've put in is "STEREO" 2.1.  i slap a DVD in....pro logic 2 surround, but put a blu-ray in and all i get is stereo. every. single. time.  

i have tried in both my dedicated blu-ray player and my ps3....same results.  went into the audio settings for the blu-ray player and it's set to auto.  same with the receiver.  even have gone into  the blu-ray menus just to verify i have some sort of Dolby digital/dts audio selected.

i am really frustrated and have no clue how to fix this issue.  i have scoured the manual and have turned up nothing.


What model of Blu-ray player do you have?
(So someone can provide instructions more appropriate for that particular BD player.)

What model of PS3 do you have?
(Don't forget that the original "fat" PS3 cannot bitstream DD TrueHD or DTS HD-MA from the disc to the receiver. It can only decode them internally and send Multichannel LPCM to the receiver.)

Normally the symptoms you describe are caused by settings configured in the player. For example, there usually are "downmix" settings which cause the player to output stereo LPCM if certain prerequisites are met. Also, if you want your receiver to indicate that it's receiving Dolby TrueHD or DTS HD-MA, you need to tell the player not to decode them. In other words, both set the player to "bitstream" the audio and disable "menu sound effects/ secondary audio".

Edited to add:

Are you using coax or optical S/PDIF connections? They can only carry lossy multichannel DD or DTS or lossless stereo PCM. They cannot transport any of the new lossless Dolby and DTS signals. If you want them, you must use HDMI connections.
Edited by Selden Ball - 9/27/13 at 1:04pm
post #9369 of 10468
Quote:
Originally Posted by bazzle01 View Post

In these facts http://batpigworld.com/fadq.html it mentions a blue Light for DTS etc.
I dont see a Blue light on my 3313 when the screen says DTS , dolby etc.
Am I missing something?

Cheers Bazzzle

Nope. The HD Audio "blue light" was dropped beginning with the XX11 models.
post #9370 of 10468
Quote:
Originally Posted by rgggrp View Post

i just picked up the AVR-1613 a week ago and have have only one issue so far.  every single input i have used runs Dolby digital/dts surround fine.  DirecTV, Xbox 360, PS3, streaming Netflix.  They all play in Dolby digital/dts.  until it comes to sticking a blu-ray disc in....the best i can possibly get with every blu ray i've put in is "STEREO" 2.1.  i slap a DVD in....pro logic 2 surround, but put a blu-ray in and all i get is stereo. every. single. time.  

i have tried in both my dedicated blu-ray player and my ps3....same results.  went into the audio settings for the blu-ray player and it's set to auto.  same with the receiver.  even have gone into  the blu-ray menus just to verify i have some sort of Dolby digital/dts audio selected.

i am really frustrated and have no clue how to fix this issue.  i have scoured the manual and have turned up nothing.

If the display reads Dolby PLII for the DVD, then the PS3 is sending a stereo signal for that as well as the BD as if it were still connected directly to the TV. You must reset the PS3 it so it can detect that it's okay pass a DD/DTS 5.1 signal to the 1613. With the 1613 powered on, power on the PS3 and press and hold the PS3 power button for about 10 seconds until you hear multiple beeps. As Selden notes, if you have a "fat" PS3 leave it in "LPCM" and if you have a newer "slim" version set it to "bitstream."
post #9371 of 10468
Quote:
Originally Posted by Ryan25 View Post

I said my experience. Different routers, different providers, I have ALWAYS had wifi drop outs with iPhones.

I'm not gonna get into a pissing match with you....the simple fact is millions of people using iPhones have never had a problem with WiFi dropouts. Too bad you're not one of them.
Edited by bierboy - 9/27/13 at 2:22pm
post #9372 of 10468
Quote:
Originally Posted by bierboy View Post

I'm not gonna get into a pissing match with you....the simple fact is millions of people using iPhones have never had a problem with WiFi dropouts. Too bad you're not one of them.
Wow, relax. If it makes you feel better my girlfriend has experienced the same problem with her 3, 3GS, 4 and 5.

As I said, this has been my experience. My apologies if you're a supplier for Apple's Wifi radios or something.
post #9373 of 10468
Quote:
Originally Posted by ynos6600 View Post

No. Denon is conected directly to router. Something else i noticed. Sometimes during airplay playback i see (i dont know how to say) disturbance on image on TV, like HDMI cable would be defective. Colour turns pink, image jumps and everything goes back to normal. But this doesnt happen when i watch or listen other sources. And HDMI cable shouldnt influence AIrplay playback.

Any extenders or secondary routers anywhere in the house? The reason I ask is that your wifi signal doesn't necessarily automatically go through the closet physical connection to your phone. Of course this is setup dependent.

For example, in my case I have an Airport Extreme on the first floor, and Airport Express in my media room on the second floor, and another Airport Extreme on the third floor acting as the master/primary and connected to the modem. The router in the media room is connected to my receiver and an Apple TV. Even standing in front of the router in my media room, there's no telling which router my phone's wifi is connected to. And even if it connects to the master upstairs, the Airplay signal is then routed to the router in my media room, then to the Apple TV, which send the audio to the receiver via HDMI. In all of that transfer, sometimes I lose signal for a moment or two, depending on how my phone's signal is, if the microwave is running, if we are doing anything else on the network, and if there is a solar flare happening(just kidding about the last one).

That being said, the occasional lag or hiccup hasn't been frequent or bad enough to give me pause or cause me to adjust my setup so it's probably not nearly as bad as you are experiencing.
post #9374 of 10468
Quote:
Originally Posted by Selden Ball View Post


What model of Blu-ray player do you have?
(So someone can provide instructions more appropriate for that particular BD player.)

What model of PS3 do you have?
(Don't forget that the original "fat" PS3 cannot bitstream DD TrueHD or DTS HD-MA from the disc to the receiver. It can only decode them internally and send Multichannel LPCM to the receiver.)

Normally the symptoms you describe are caused by settings configured in the player. For example, there usually are "downmix" settings which cause the player to output stereo LPCM if certain prerequisites are met. Also, if you want your receiver to indicate that it's receiving Dolby TrueHD or DTS HD-MA, you need to tell the player not to decode them. In other words, both set the player to "bitstream" the audio and disable "menu sound effects/ secondary audio".

Edited to add:

Are you using coax or optical S/PDIF connections? They can only carry lossy multichannel DD or DTS or lossless stereo PCM. They cannot transport any of the new lossless Dolby and DTS signals. If you want them, you must use HDMI connections.

 

the blu-ray model is Sony BDP-S590 and the PS3 is the slim version. and no...no coax...just HDMI connections

post #9375 of 10468
Quote:
Originally Posted by jdsmoothie View Post


If the display reads Dolby PLII for the DVD, then the PS3 is sending a stereo signal for that as well as the BD as if it were still connected directly to the TV. You must reset the PS3 it so it can detect that it's okay pass a DD/DTS 5.1 signal to the 1613. With the 1613 powered on, power on the PS3 and press and hold the PS3 power button for about 10 seconds until you hear multiple beeps. As Selden notes, if you have a "fat" PS3 leave it in "LPCM" and if you have a newer "slim" version set it to "bitstream."

 

it actually is on the blu-ray player that i tried the DVD, but i will try the reset regardless.

post #9376 of 10468
Using a sound bar with the preamps out on a Denon 3313ci?

I'm gonna give this a try, assuming I find a sound bars with analog inputs and I can control it with my iRule system. The sound bar has to be fed directly by the AVR and not from the TV like a typical sound bar. This way I can get radio or pandora out of it as well. It gets me a sub in the 2nd zone and also gets me 3 working zones without using another amp.

My goal will be as follows:

Zone 1: Projector + 5.1 audio
Zone 2: Bedroom TV + 2.1 audio (preamp outputs to sound bar, set up to play analog audio sources without TV)
Zone 3: Office stereo audio, amplified by sub

Will this work? I'm currently running the Bedroom TV with the amplified outputs, and not using zone 3, so I dont' see any restrictions in the Denon manual.
post #9377 of 10468
Thread Starter 
A long as the soundbar is self amplified and has analog RCA inputs no reason it wouldn't work.
post #9378 of 10468
I have a 2113ci set up and running for about a year and I recently bought a subwoofer (NXG NX-BAS-500) to add to the set up. I followed all the audessey faq and batpig advice on how to set up the subwoofer.

My problem is that no matter if I set the subwoofer volume knob to 50% or almost all the way down to 20% during calibration, Audessey sets the subwoofer to -12db, sets my front to Large with full band crossover. I manually set the front to small and changed the crossover to 80Hz. With that, Subwoofer (on auto on) never turns on while watching TV. It turns on while listening to Music on stereo
mode.

I have read enough on the forum to know that subwoofer set at -12db means receiver is running out of room to manage bass and my subwoofer doesn't seem to be used at all while watching tv

what can I do to correct it?
post #9379 of 10468
At -12db it means the sub is putting out too much volume at the main listening position (try moving the sub away from the wall or corner if placed in either position) and you must lower the gain knob to 10% (or lower) if necessary (as you said 20% didn't work). Regardless of how low the sub gain knob may have to be set, the final sub trim result has to be closer to 0db in order for the sub to kick on when set to AUTO, otherwise you will have to keep the sub set to ON full time. Also as a reminder, the sub "gain" knob is not a volume knob in the sense that when set to only 10% doesn't mean ony 10% of the sub is being utilized.
post #9380 of 10468
Thanks. I will try that. Unfortunately the only 2 places where I can place the sub are either on front wall next to TV (in a corner) or on the rear wall (Again in a corner). I know it might sound better with the sub on the same wall as front, but I don't have room to put the sub on the front wall with enough distance to the wall.

In my current sub position on the rear wall, I am able to keep the sub at 1 foot distance from the back wall, although it is next to a side wall.
post #9381 of 10468
After doing all possible within my technical knowledge, I have decided to bother you guys and ask for some help. I have a denon 3313ic and a samsung un65es7500. I've had this setup for less than a year and all worked like a charm until a few days. I cannot get the audio from the tv to get to the receiver. I have only connected the most expensive monster cable hdmi to receiver. All is in wall so I cannot easily pass an optical from receiver to tv. SInce it all worked fine over arc it no longer wants to work. I have gone into hdmi setting and made sure the hdmi control setting on the denon is set to on. And also for the tv setting to have hdmi-cec on. No luck. When I go to input setting on the denon, I only see the options for TV audio are opt1. When I try to change the ontion for HDMI is not available over a dotted line. I remember before, it would read hdmi/opt1 on the receiver when all worked and switched to tv audio.

What could be bad? receiver, cable, or TV?
post #9382 of 10468
^^
Try a soft reset of the 3313CI (ie. unplug it for 10 minutes). Setting up the HDMI(ARC) feature on the ARV requires nothing more than setting HDMI Control to ON as the AVR will automatically switch to TV Audio regardless of whether set to the default of OPT. Make sure the TV is set to "External Speakers" as well as having Anynet+ set to ON.
post #9383 of 10468
Ok, i'll try that this evening. I just have a feeling its either the hdmi cable or tv. Before it stopped working all together it started when i would power the receiver on, the tv would automatically switch to external speakers. Then that stopped working. I had to manually go onto settings set externals. Also i could turn tv off and receiver would turn off. That stopped wirking too, but no biggy. Just manually turned both off. But now all together i cant pass sound. Seems like its the tv... But i will just have to pass an optical if nothing else works.
post #9384 of 10468
Double check that the HDMI cable is fully seated at both ends. It's easy for it to come slightly unseated, causing poor signals and various problems. A long, passive HighSpeed cable is extremely stiff and any movement of the devices at its ends is likely cause it to come unplugged. If you're using short, more flexiblecables to connect between the devices and wall plates, make sure all four connections are tight.

Your symptoms also are consistent with CEC (Anynet+ in the TV) not working, either because it has been turned off manually by accident or because there's a problem in either the TV or the AVR. At any rate, once you've verified the cable connections and that CEC is enabled in both devices, as JDS suggests, try a "soft reset", but of both the TV and the AVR -- unplug both of them from the wall for a few minutes.

If that doesn't work, the problem is more serious. There are other levels of hardware resets in the receiver which could be tried. See post 5 at the beginning of this thread for reset instructions. Check your TV's manual for its own command to "reset to factory defaults".
post #9385 of 10468
Thanks so much for the help guys. Been thinking this out for a couple of hours now and I have a strong feeling its the TV. Because it all started with the cec/anynet+ not working by failing to set tv to externals as id did before, then by not powering the receiver off, followed by no signal to AVR. I have unplugged all, power and HDMI, set back after an hour. Reset the TV to factory, updated firmware. Same with denon, soft reset, updated software. Nothing. Called samsung and they believe its either the cable or TV so they want me to change the HDMI because if tech gets here and finds nothing wrong with Tv, they will charge the service call. I went to bestbuy, picked up another expensive monster cable and no luck. I guess I will give them another call to setup for warranty call.

Any chance it could also be the AVR DEnon, control motitor not working? Tried changing the HDMI from monitor 1(arc) to monitor 2(also arc) and no luck. All audio from all other sources works just fine. Except TV audio.
post #9386 of 10468
Now I am 90% sure its will be the TV's CEC/anynet+ function not working. Just finished doing a micropocessor reset on the denon, even saved settings on the network to upload the file once reset was complete, and nada, nothing.
post #9387 of 10468
Quote:
Originally Posted by angelboc View Post

Now I am 90% sure its will be the TV's CEC/anynet+ function not working. Just finished doing a micropocessor reset on the denon, even saved settings on the network to upload the file once reset was complete, and nada, nothing.

I figured out how to turn off my Anynet+ a few weeks ago and I have been very happy since then. My problem with that Anynet+ function was that it would work more and then less without any change made by me. Once it changed I rarely could change it back to where it had been before. Consider turning it of as an experiment.

On my Samsung the menu was convoluted. It took me some time to determine how to turn it off.
post #9388 of 10468
I have it as if it were off now. Only had it on to have the arc feature work from my receiver to tv via one hdmi only. I should havr ran an optical cable in wall when i did the install. I can still do it. But my set is still under warranty so i'll have them come and take a look at it. Maybe i'll get the newest model. For now i will just have to run netflix, vudu and amazon from my sony bluray.
post #9389 of 10468
I've had really good tv warrantee results from LG & Panasonic; when they can fix it and when they can't. Best wishes.
post #9390 of 10468
I tried with absolute minimum volume setting on the subwoofer and still I get -12db level with subwoofer. I moved the subwoofer away from the corner on the back wall and it's at least a foot away from the back wall. Still, Audessey is stuck on -12db level.

any ideas?
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