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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 315

post #9421 of 10468
Kyle,

Have you run the Audyssey calibration?
Without that it's very hard to make comparisons or recommendations.
post #9422 of 10468
Thread Starter 
Check that model number Selden wink.gif
post #9423 of 10468
I'm hoping someone can help me find an answer to this, I've been unable to find any luck online.

I'm playing GTA 5 on PS3 which includes a Dolby Digital track and LPCM 5.1 track. On the PS3, if I use the default sound settings which includes LPCM tracks enabled, then when I play the game Audyssey is disabled. I can't choose any Audyssey settings in the menu and it can't be applied from what I can tell. I think at this point the Denon 1713 shows "MULT CH IN" as the audio type.

If I disable the LPCM output on the PS3 settings and start the game, I can see the audio type as "DOLBY DIGITAL" and can apply Audyysey, DRC as expected.

My question is, how can I use Audyssey with the LPCM track? My understanding is it's a much higher quality track but I don't want to give up features like Audyssey calibration and DRC options.
post #9424 of 10468
According to pg. 87 of the AVR-1713's owner's manual:
Quote:
When HD Audio for which the sampling frequency exceeds 96 kHz is played back, the “Audyssey” cannot be set.
If you can adjust (lower) the sampling frequency in your player:
- you should have Audyssey functionality once again; and
- sound quality might suffer...but it might not.

Even if it does, though, the ability to apply Audyssey processing may compensate for any reduction in sound quality.
Edited by eljaycanuck - 10/3/13 at 2:01pm
post #9425 of 10468
Quote:
Originally Posted by Selden Ball View Post

Kyle,

Have you run the Audyssey calibration?
Without that it's very hard to make comparisons or recommendations.

 

Selden,

The 1513 doesn't come with Audyssey, but I manually calibrated the speaker output.

post #9426 of 10468

With my old Sony AVR the Decibel output also dropped when switching from 2 channel stereo to multichannel stereo, but not nearly as drastic as the Denon.  Maybe this is normal with Denon?

post #9427 of 10468
Quote:
Originally Posted by batpig View Post

Check that model number Selden wink.gif

My apologies. It would be really nice if they could provide it in all models, but obviously it would increase the price, and people purchasing the less expensive models are very sensitive to price differences.
post #9428 of 10468
Thread Starter 
This does seem like a bizarre problem. I'll confess that I have never tested this without Audyssey enabled. I do switch between 2ch stereo and multich upmix (PLII Music) and I don't notice a major change in volume; if anything the multich mode (with all speakers firing) is louder.
post #9429 of 10468
Quote:
Originally Posted by gibsonneke View Post

Ow I forgot to do that, my apologies.

Anyone having experience, by doing a firmware upgrade via USB?

A USB update should go fairly smooth for you so nothing to worry about there.
post #9430 of 10468
Quote:
Originally Posted by batpig View Post

This does seem like a bizarre problem. I'll confess that I have never tested this without Audyssey enabled. I do switch between 2ch stereo and multich upmix (PLII Music) and I don't notice a major change in volume; if anything the multich mode (with all speakers firing) is louder.

I tried to test this and as soon as the remote realized I was trying to turn Audyssey to OFF ... it jumped out of my hand. biggrin.gif
post #9431 of 10468
Quote:
Originally Posted by batpig View Post

This does seem like a bizarre problem. I'll confess that I have never tested this without Audyssey enabled. I do switch between 2ch stereo and multich upmix (PLII Music) and I don't notice a major change in volume; if anything the multich mode (with all speakers firing) is louder.

I was referring to multichannel stereo mode compared to regular 2 channel stereo.  I'll check multichanned PLII and see if it's louder.

post #9432 of 10468
^^
There's likely something wrong with your unit as 4 speakers playing should be louder than just 2, especially with the 2 side surrounds likely being closer to you then your FL/FR speakers.
post #9433 of 10468

Well, just found myself in an interesting spot.  Bought an openbox 1913 the other day.  Everything appeared alright.  Wasn't until today when I was setting it up that the remote wasn't functioning properly.  Started looking through the manual and found out I have the wrong remote, lol.  I have the RC-1170 and apparently the 1167 is what this unit uses.  The store was basically of no use in resolving this issue (par for the openbox course, lol) and was wondering if anyone has worked with Denon support on an issue like this before?  Just wondering if it's going to be another $50 for a remote or if there is a universal remote that works well with this? (not talking the harmony remotes, had one, didn't like it)

post #9434 of 10468
Harmony remote would be your best choice. What model did you have? The 650 is inexpensive and should get the job done nicely. The 1170 is used by the 1513 which doesn't support Audyssey. I'd take it back to the vendor and see if they cannot replace it for you, otherwise, get them to give you a $50 credit for providing the wrong remote.
Edited by jdsmoothie - 10/3/13 at 6:28pm
post #9435 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Harmony remote would be your best choice. What model did you have? The 650 is inexpensive and should get the job done nicely.

 

I had the H659 and it was a giant pain.  On the other hand it has been probably 6 years or so since I've even touched the damn thing after the screen started dieing out and it had issues holding the macro commands, not to mention the setup was terrifying annoying.  I'm guessing the Harmony experience must be better now?

 

Edit> Just seen your edit, lol, now I'm not sure what you were asking me what model did I have about!  Anyways, I got it at BB as an openbox.  Talking on the phone didn't seem to get me anywhere so I'm thinking about going back into the store.  If I got the 650 (little more than I had in mind of paying at the moment) would it take care of the Audyssey features this remote doesn't?


Edited by wdeydwondrer - 10/3/13 at 6:33pm
post #9436 of 10468
After some looking, think the 1183 will work in place of the 1167 remote? Tbey look exactly the same (different finish) and it runs the new model replacement avr as my 1913
post #9437 of 10468
Quote:
Originally Posted by eljaycanuck View Post

According to pg. 87 of the AVR-1713's owner's manual:
If you can adjust (lower) the sampling frequency in your player:
- you should have Audyssey functionality once again; and
- sound quality might suffer...but it might not.

Even if it does, though, the ability to apply Audyssey processing may compensate for any reduction in sound quality.

Thanks for that. I tried disabling all the LPCM output options that were higher than that sampling rate but no luck, so I'll continue my hunt. I did notice the sound mode said "direct" rather than "multi chan in", so that makes me think now that if I change it off of direct it might correctly apply audyssey. Not sure why it was automatically set to direct when it saw the lpcm stream.
post #9438 of 10468
At one time you may have selected the DIRECT mode while listening to a PCM audio track which will indeed disable Audyssey.
post #9439 of 10468
Just purchased an AVR-1613 from Costco online. Pricing was pretty good, which is why I purchased the 1613 over the new E300.

I originally had an Onkyo TX-SR508 receiver before this, but had recently purchased a new Vizio LED HDTV and the ARC would keep stuttering or pausing. Apparently the Onkyo had trouble negotiating with the Vizio. I couldn't upgrade the firmware as it's not a network equipped model, so I specifically looked for the best, but very cheap, network enabled receiver. The Denon worked out great for the ability to update without having to send it in and wait a long time.

ARC between the Denon and the Vizio is working fantastically. Sounds clearer than before and absolutely smooth, no stutters or pauses in the audio stream.

The discrete amplifiers also are sounding much clearer. It's like I'd purchased a whole new set of speakers (combination of JBL and Polk).

I'm using a lot of rocket fish banana plugs, so that's another reason I like the 1613 over the E300.

One question that I have. Is it possible that the code base for the firmware (Main, DSP and EIMG) are close enough to the E300 that Denon will continue to have updates and possible minor feature improvements for the 2012 series of receivers?
post #9440 of 10468
Minor feature improvements, not likely ............... updates tend to slow down when the new model has been released and continue for maybe 6 - 12 months after that depending on the issue that needs to be fixed.
post #9441 of 10468

Well this is fun.  Went to BB to see about getting the remote replaced.  They called the manager and he simply told me to call Denon and tell them it's a new in box with the wrong remote, or bring the whole thing back for a return.  Seemed like he didn't want to deal with me at all, wouldn't even come out, just talked over the radio thing.  Called Denon and they told me that if the receipt showed as-is that I was simply on my own, pretty sure they'd take 'open box' as 'as-is' :-/  Talk about being thrown under the bus by both companies.

post #9442 of 10468
I had a power issue today that had to do with my battery backup/surge protector. Once I replaced the backup everything worked except the connection between the 2313 and "My Book Live"'s Twonky server. When I try to access the "Media Server" it works to connect with my laptop but not with the Twonky server. When I choose the Twonky I get a green flash on the TV and the network connection to the Denon seems to reset. After about 30 seconds I can once again see the network screen on my screen.

I did a restart on the Twonky server from the web interface with no luck. (I can access the Twonky and play music on it from my cell phone.) I cut power to the Denon for over ten minutes with no improvement. I did a system reset with no improvement.

I guess I have to try the "Network" reset but I am wondering if there is something wrong with Twonky on the "My Book Live" or if perhaps this may have been caused by the recent firmware update.

Can anyone help?
post #9443 of 10468
Quote:
Originally Posted by wdeydwondrer View Post

Well this is fun.  Went to BB to see about getting the remote replaced.  They called the manager and he simply told me to call Denon and tell them it's a new in box with the wrong remote, or bring the whole thing back for a return.  Seemed like he didn't want to deal with me at all, wouldn't even come out, just talked over the radio thing.  Called Denon and they told me that if the receipt showed as-is that I was simply on my own, pretty sure they'd take 'open box' as 'as-is' :-/  Talk about being thrown under the bus by both companies.

Hardly thrown under the bus by Denon. You bought an other than new unit. This is all on Best Buy to do right by you.
post #9444 of 10468

Have had other companies step up and replace a cheap part before, no questions asked, but I totally understand Denon.  Figured they would say no ahead of time.  BB though got on my nerves with this and was just ranting a bit.  Considering the manager wouldn't even come out to talk directly to me, I doubt I'll be going back to that store any time soon.

 

I'll keep future rants out of the thread

post #9445 of 10468
I'd contact his District Manager. Trying to pin it back on Denon is totally unprofessional and jeopardizes they're relationship with BB. After that complaint, something tells me it will be made right.
post #9446 of 10468
Quote:
Originally Posted by wdeydwondrer View Post

Have had other companies step up and replace a cheap part before, no questions asked, but I totally understand Denon.  Figured they would say no ahead of time.  BB though got on my nerves with this and was just ranting a bit.  Considering the manager wouldn't even come out to talk directly to me, I doubt I'll be going back to that store any time soon.

I'll keep future rants out of the thread

Just me, but I would've told him where to stick that unit, even if over the radio.
post #9447 of 10468
Quote:
Originally Posted by SanchoPanza View Post


Just me, but I would've told him where to stick that unit, even if over the radio.

 

I'm not the most confrontational person.  Maybe I need to work on that, if not to that extent, lol.

 

 

Quote:
Originally Posted by Ryan25 View Post

I'd contact his District Manager. Trying to pin it back on Denon is totally unprofessional and jeopardizes they're relationship with BB. After that complaint, something tells me it will be made right.

 

I'll see if I can get back into the store Monday after work and bring up the issue again.
post #9448 of 10468
Quote:
Originally Posted by jdsmoothie View Post

^^
There's likely something wrong with your unit as 4 speakers playing should be louder than just 2, especially with the 2 side surrounds likely being closer to you then your FL/FR speakers.

Speaking of multi-channel stereo, is there a way to balance out the speaker levels front to back? I want the surrounds to fill it out, but they are overwhelming in this mode. I feel as if audyssey turned them up to a good level for 5.1 mode, but there isn't an independent adjustment in multi-stereo mode. I did find an adjustment for adjusting LF and RF levels in stereo mode, but it seems to effect both front and rear.
post #9449 of 10468
Quote:
Originally Posted by wdeydwondrer View Post

Well, just found myself in an interesting spot.  Bought an openbox 1913 the other day.  Everything appeared alright.  Wasn't until today when I was setting it up that the remote wasn't functioning properly.  Started looking through the manual and found out I have the wrong remote, lol.  I have the RC-1170 and apparently the 1167 is what this unit uses.

It could have been a display unit and got swapped by accident with another remote. I'd try some street justice and see if the correct remote is in their demo section. They usually have a few tucked away in there.
post #9450 of 10468
Quote:
Originally Posted by CentralCoaster View Post

Speaking of multi-channel stereo, is there a way to balance out the speaker levels front to back? I want the surrounds to fill it out, but they are overwhelming in this mode. I feel as if audyssey turned them up to a good level for 5.1 mode, but there isn't an independent adjustment in multi-stereo mode. I did find an adjustment for adjusting LF and RF levels in stereo mode, but it seems to effect both front and rear.

You'll likely want to set Dyn EQ to OFF when using this mode otherwise the SL/SR speakers will get a boost over the FL/FR speaker volume. You can also manually lower the volume level for the SL/SR speakers and save the settings to a Quick Select button to recall whenever you use Multi CH Stereo mode.
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