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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 318

post #9511 of 10468
Quote:
Originally Posted by morgangd View Post

I have the following four devices:
  • Denon AVR-1713
  • Sony BLU-RAY DVD player Model BDPS490
  • Satellite HD receiver.
  • ACER Home Theatre HD Projector.

The satellite receiver and blu-ray player are connected into the Denon on HDMI cables.
The Denon Monitor output is connected to the Projector with a HDMI cable.

All aspects of the sat receiver work fine.
BUT when I play a DVD through the Denon the video 'stops' every few minutes and the projector blanks out and starts to re-sync.
It continues for a further few minutes and then stops again.

If I connect the DVD player directly to the projector, it works fine.

Would appreciate any suggestions as to how I might diagnose this problem further.

And yes, I am a newbie to this area!!!

Thank you

Try connecting the AVR to the PJ with a shorter cable .. 6' or barring that, reduce the resolution to 720p. If either resolves the issue, the signal is too weak, so check with forum sponsor Monoprice and add an HDMI extender.
post #9512 of 10468
Thank you. Good thinking!
I will try those suggestions and report back in a day or two.

George.
post #9513 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Try connecting the AVR to the PJ with a shorter cable .. 6' or barring that, reduce the resolution to 720p. If either resolves the issue, the signal is too weak, so check with forum sponsor Monoprice and add an HDMI extender.

How long is your run between the AVR and projector? If it's greater than say 15-20 feet, as JD says the signal may be too weak and as he suggests, test this by temporarily moving the AVR close and see if a short cable makes a difference. If it does, you could get a HDMI cable that uses Redmere technology for the run to the projector, it boosts the signal allowing for longer runs and thinner wire. I know Monoprice sells cables with it among others.

If a short wire doesn't help, then it's something else.
post #9514 of 10468
I have a big dilemma, bestbuy is selling avr-1630 at $120 and the avr-1730 at $199, which one is better value.
post #9515 of 10468
Quote:
... bestbuy is selling avr-1630 at $120 and the avr-1730 at $199, which one is better value.
I assume you mean the AVR-1613 and AVR-1713. The answer, IMO, is "It depends."

The 1613 costs 40% less than the 1713, and is a steal at $120. If it has all the features you want / need, it's the better value.

But the 1713 has a better version of Audyssey (MultEQ XT vs. MultEQ on the 1613), Zone 2 capability and an extra HDMI input. If these things matter to you, the 1713 - for only $199 - is the better value.
Edited by eljaycanuck - 10/16/13 at 7:34am
post #9516 of 10468
So, after just shy of a month of waiting for my beloved AVR1713 to be repaired under warranty (likely HDMI module) I sent the shop an email a week ago. They said they were waiting for a part from Denon and would give me an eta on the part when they had more info. Didn't hear from them until today and they said Denon isn't replying to their requests for ETA.

They mentioned that Japan isn't providing much info to them regarding b/o parts.

What the heck are b/o parts?

I'm dying here Denon.
post #9517 of 10468
Quote:
Originally Posted by wildbill7145 View Post

What the heck are b/o parts?

I'm dying here Denon.

Back ordered
post #9518 of 10468
Quote:
Originally Posted by ScottJ View Post

Back ordered

Oh man. I never thought of that. Back ordered doesn't sound good. At all.

Thanks for the interpretation.

Wow, I wish I didn't have access to the internet sometimes. I just did a google search about this and it appears HDMI boards being on backorder for lengthy periods of time isn't a new issue. Oh well, off to get some anti depressants I guess.
Edited by wildbill7145 - 10/16/13 at 9:40am
post #9519 of 10468
Hello,

I have AVR 2113 an my SUB just stopped working. It is just 2 months old SUB. Green LED on SUB is working, but no sound. I tried soft resetting and microprocessor resetting, but it didn't help. cables are connected. Any ideas?
post #9520 of 10468
Sounds like the SW is getting signal, with LED on. Reset the SW (or unplug) if you can & check Gain. What make/model SW?
post #9521 of 10468
Quote:
Originally Posted by ynos6600 View Post

Hello,

I have AVR 2113 an my SUB just stopped working. It is just 2 months old SUB. Green LED on SUB is working, but no sound. I tried soft resetting and microprocessor resetting, but it didn't help. cables are connected. Any ideas?

Pull the Sub pre-out connection to the AVR and rub your finger over the tip. Hear static? If no, either the cable or sub is bad.
post #9522 of 10468
If the cable is suspect any RCA type can be used to check.
post #9523 of 10468
I tried another cable, i cannot hear any static :s

Sub is indiana basso 850. Damn.
post #9524 of 10468
Router
Cisco WRT-100
Cisco E3200
Linksys BEFSX41
Netgear N600 3400v2
Netgear WNDR-3800
Netgear WNDR4500
Airport Extreme

Bridge (connected to AVR provides wireless connection to the home's wifi router)
Cisco WRT-54G
TRENDnet TEW-640MB
Airport Extreme
Airport Express
Linksys WET610N
Netgear WN2000RPT - 4 port
Netgear WN2500RP
D-Link DAP-1522

Other
Netgear XAVB5004 Powerline Network Adapter (4-port) (on AVR set Network Standby/IP Control to ON/Always ON)
D-Link Powerline Adapter
Belkin Video Link 3 (w/static IP)
D-Link 8-Port Gigabit Switch (DGS-1008G)
post #9525 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Have you tried any of the tips listed in my Troubleshooting section of post #3 of this thread?

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L1

Thanks for the reply. We managed to get it reconnected to the network but the receiver and iPhone still have random drop outs. About every 1 min it will drop out for 3 seconds and it is very annoying. I feel I have more than enough wifi strength but something is still weird. I will try out the post you linked next time I am over his house. My mother In law says that the PDA or some such comes up on the denon LCD. I'm not sure that means protection mode or what not but I don't see how it could be. Next time I am over I will double check.

My question for you now is, is it possible that the denon implementation of airplay is lacking and that this is common? I see a lot of other posts with similar issues. Thanks.
post #9526 of 10468
Do you experience network dropouts with your iPhone regardless of Airplay usage, I.e, do you have a consistently stable wifi connection with your iPhone?
post #9527 of 10468
Quote:
Originally Posted by thewalrusking View Post

I am having major AirPlay issues with a 1613 dropping once a minute for a few seconds. I have gone through 3 different configurations with my router.

First I had upgraded my router to an b/g/n/ac speed Netgear 6300, plenty fast. I used to have a Linksys WRT54g with the dd-wrt hack that allowed me to use it as a wireless bridge, and this technically worked but the Airplay dropouts were pretty bad so I assumed it was due to wireless speed/strength. Now I upgraded to an actual wireless N speed bridge at the Denon and the issue remains (dropout once a min.) Connecting the bridge was a breeze and it seems to be working except for the drop outs. Now I know it can't be due to speed since its only basic audio streaming over a short distance, but I am having a terrible time trying to figure out what it is. If it helps, when the drop out occurs the icon on the iPhone showing volume and source blinks a bit and goes from Denon Airplay to iPhone to Denon Airplay again then the music resumes.

Does anyone have any idea where I can turn for this?

Did you solve the problem? I'm having same issues with airplay sound dropouts with Netgear 3500L.
post #9528 of 10468
Quote:
Originally Posted by ynos6600 View Post

Did you solve the problem? I'm having same issues with airplay sound dropouts with Netgear 3500L.

I FINNALY solved the problem for Airplay dropouts. biggrin.gif


Go to router settings: ADVANCED--> WAN Setup --> uncheck "Disable IGMP Proxying"


Listening for 15 minutes still without dropouts!
post #9529 of 10468
Thanks guys i was ready to pull a trigger in the avr-1713 in bestbuy at $199 and they had an avr-1913 at $144 because the box has a hole, now i am an happy owner of Denon AVR-1913, thanks for the advice and good luck for all AVS member.
post #9530 of 10468
Quote:
Originally Posted by ynos6600 View Post

I FINNALY solved the problem for Airplay dropouts. biggrin.gif


Go to router settings: ADVANCED--> WAN Setup --> uncheck "Disable IGMP Proxying"


Listening for 15 minutes still without dropouts!
Will test this evening thanks!
post #9531 of 10468
Quote:
Originally Posted by ynos6600 View Post

I FINNALY solved the problem for Airplay dropouts. biggrin.gif


Go to router settings: ADVANCED--> WAN Setup --> uncheck "Disable IGMP Proxying"


Listening for 15 minutes still without dropouts!

As noted in my post. wink.gif

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L1
post #9532 of 10468
Problem solved. Defective cable.
Your help much appreciated - thank you.
post #9533 of 10468
Ok, interesting problem using a HTPC through my Denon 2313...
Basically I'm running both HDMI outputs from my receiver to different inputs on the same TV. The reason I am doing this is so that I can setup each TV input with different picture settings(one for Cinema, one for game), and not have to manually switch between cinema and game mode on my TV. Rather I can just switch inputs on my TV which is a much easier and efficient way to program my Harmony Universal remote.
Anyway, as soon as I set my 2313 receiver to dual output mode, the connection on my HTPC seems to drop in and out every 10-15 seconds. My PS3 and Blu-Ray player are fine but my HTPC isn't. When it drops out my PC makes the "hardware disconnected/connected" noises. I'm thinking it's some weird HDMI handshake issue but it's really frustrating. If I set my Denon to single output mode it works fine on the PC so I don't think it's the cables. I have tried my laptop which does the same thing, I've also tried using the onboard HDMI of my HTPC(as both of the dedicated cards are AMD) with no improvement. I've tried updating graphics card drivers with no luck so I can only think it's my Denon. I'm considering running the HDMI direct to the TV and an optical to the receiver but then I'll miss out on HD audio(although I don't actually use the HD audio much, but it's nice to have).
Has anyone tried a similar setup before? Any luck?
post #9534 of 10468
Well... I've figured out a workaround. I updated the drivers for the onboard gpu, and now I run the video from my AMD GPU via a dvi-hdmi cable directly to an separate input on my TV, and then use the onboard HDMI to the receiver for lossless audio. For whatever reason I now don't get any dropouts and everything seems to work fine. Maybe it is an issue with AMD cards after all? Pity I don't have an Nvidia equipped PC to test with.

Edit: Well, I take that back... Didn't work properly. Majorly frustrating.
Edited by fatpizza - 10/18/13 at 7:00am
post #9535 of 10468
Hello,

I have a question about the subwoofer setup on this receiver.

Is there a way to setup 2 channel stereo listening (say your source is an iPod coming in from a high end DAC) where the 2 front speakers are set to LARGE and the subwoofer is set to off. Then when I switch to watch a BluRay in 5.1 surround it automatically switches the subwoofer back ON?

It seems like in the manual there is an individual setting of the subwoofer for 2 channel playback. This way when listening to 2 channel stereo it will turn the sub off, then when going to a surround mode the sub will turn back on. Also, when using the 2 channel stereo with the sub off are you still able to run the signal with manual EQ settings present. I think PURE mode bypasses all EQ settings, but regular stereo mode will allow EQ processing.

Thanks!
post #9536 of 10468

PURE bypasses everything in the amp and puts out the source only.  Stereo mode does use all the EQ/Audyssey.  I'm not sure if speaker changes will stick between sources, but you could try it.  But you could also turn on Direct stereo and that will cut of the EQ and run just your front l/r as full range.

post #9537 of 10468

Quick question, can I still access the full setup on a 1613 w/out a display hooked up?

post #9538 of 10468
Thanks!
post #9539 of 10468
Hey, this may be a stupid question, but when I play blu rays with dts hd ma audio on my AVR-1713 it just says DTS on the front display, not DTS-HD or something. Is this normal? I was just wondering because I know it has more room for letters because it says DOLBY D, haha. Thanks!
post #9540 of 10468
1. Verify that your Blu-ray player is not configured to down-convert the audio
(If you provide its model number, someone could help with the details.)

2. Verify that you've selected the lossless audio tracks on the discs that you're playing.
Some discs have both lossy and lossless tracks and default playing to the lossy tracks.
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