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The **OFFICIAL** Denon AVR-XX13 Model Owner's Thread & FAQ - Page 327

post #9781 of 10468
Quote:
Originally Posted by chillxD View Post

Thanks jdsmoothie! But given that my demo unit came with a crack and chipped plastic, would Denon still honor it's warranty should it fail within two years?

AFAIK, yes. Demo models still receive full mfr warranty from date of purchase. smile.gif
post #9782 of 10468
I have a serious problem with my Denon 2113 AVR. It has been working perfectly for about 1 year but as of two days ago it will not display the TV picture/sound from my Directv DVR. The following are the steps I have taken to diagnose this :

-TV has no picture/sound or GUI from AVR connected by HDMI cables to Cab/Sat connection as always.. No Guide/List displays on TV which is connected to Cab/Sat HDMI plug (#1).

-Can switch to, and all other connections work as intended. Network/ Internet Radio, etc. All have GUI.

-No changes have been made to this system in quite a while.

-All HDMI cables have been switched around/replaced with others. They all work properly.
-Reset microprocessor.

-Connected Directv DVR cable directly to TV (same #! Sat/Cable plug). Picture and tv speakers work properly. Cable must be OK.

-Connected DVR cable back to AVR, all connections including GUI work as intended except Sat/Cable which still has no picture/sound or GUI.

-Moved DVR cable to other inputs which also have the same problem - no picture/sound/GUI.

Has anyone had a similar problem? Need suggestions, please.


EDIT: Checked again and found that the HDMI cable from the D* DVR does not work when plugged into the Cab/Sat plug on the AVR, nor in the DVD plug, the Blue Ray plug or the Game plug BUT it does work when plugged into the Media Player plug. I am now watching my TV through the Avr and the DVR. Well, at least one plug works ok.
Edited by Impala1ss - 11/20/13 at 3:41pm
post #9783 of 10468
Quote:
Originally Posted by jdsmoothie View Post

AFAIK, yes. Demo models still receive full mfr warranty from date of purchase. smile.gif


Yeah, I remember reading that somewhere too. Hope it just works well : ) Thanks again jdsmoothie!
post #9784 of 10468
Quote:
Originally Posted by Impala1ss View Post

I have a serious problem with my Denon 2113 AVR. It has been working perfectly for about 1 year but as of two days ago it will not display the TV picture/sound from my Directv DVR. The following are the steps I have taken to diagnose this :

-TV has no picture/sound or GUI from AVR connected by HDMI cables to Cab/Sat connection as always.. No Guide/List displays on TV which is connected to Cab/Sat HDMI plug (#1).

-Can switch to, and all other connections work as intended. Network/ Internet Radio, etc. All have GUI.

-No changes have been made to this system in quite a while.

-All HDMI cables have been switched around/replaced with others. They all work properly.
-Reset microprocessor.

-Connected Directv DVR cable directly to TV (same #! Sat/Cable plug). Picture and tv speakers work properly. Cable must be OK.

-Connected DVR cable back to AVR, all connections including GUI work as intended except Sat/Cable which still has no picture/sound or GUI.

-Moved DVR cable to other inputs which also have the same problem - no picture/sound/GUI.

Has anyone had a similar problem? Need suggestions, please.

So, when you connect the DVR to other inputs on the AVR (inputs that you KNOW are working with other sources), it still doesn't work?

Except for the fact that when you plug directly into the TV it works, I would say it's the HDMI out of your DVR.....hmmmm, that's a stumper. Hopefully someone else has an idea for you.

As a workaround for the time being, you could go HDMI directly to the TV with optical audio to the AVR....sorry I can't be more helpful.
post #9785 of 10468
Report the problem to DirecTV, with details of set-top-box TV receiver model, serial number, etc., including the date when it stopped working.

Many models set-top-box satellite and cable TV decoders tend to have problems when used with the type of HDMI repeaters used in A/V receivers. DirecTV in particular has been reported to make unannounced firmware updates which cause their units to stop working when connected to receivers, which were fixed by a subsequent firmware update.

Because of this unreliability, the standard workaround is to leave the STB's HDMI output connected to the TV and run a S/PDIF audio connection to the AVR.
post #9786 of 10468
Denon 2313 volume?

If I go up to 60 or higher, is there need for concern?

(2) Rear WH 2 series Wharfedales
(1) Energy CC10 center
(2) Monitor Audio RX6 (towers)
Denon 2313CI AV receiver
post #9787 of 10468
60 is a reasonable volume control setting.

Modern volume control knobs use logarithmic units of dB. Also, unlike old-style volume controls, after calibration the volume control knob sets the sound level relative to movie reference level, not relative to the maximum output that the receiver can provide. After you run Audyssey's calibration, 80 = movie reference sound level. 60 is 20dB below that, and is what many people seem to prefer in a home environment.

Also, D&M receivers have two volume control readouts. "Absolute" has reference at a value of 80, with many people setting it between 60 and 70. Alternatively, you can set the receover to display "relative" volume values, which has reference at a value of 0, with many people setting it between -20 and -10.
Edited by Selden Ball - 11/20/13 at 12:47pm
post #9788 of 10468
Quote:
Originally Posted by Selden Ball View Post

Report the problem to DirecTV, with details of set-top-box TV receiver model, serial number, etc., including the date when it stopped working.

Many models set-top-box satellite and cable TV decoders tend to have problems when used with the type of HDMI repeaters used in A/V receivers. DirecTV in particular has been reported to make unannounced firmware updates which cause their units to stop working when connected to receivers, which were fixed by a subsequent firmware update.

Because of this unreliability, the standard workaround is to leave the STB's HDMI output connected to the TV and run a S/PDIF audio connection to the AVR.

I was sure there have been no software/firmware updates but I confirmed with D*; there have been none in the past month. Regardless, if the D* DVR exports a good signal when connected directly to the tv it should therefore deliver a good signal to the AVR using the same wires. Isn't that correct?
post #9789 of 10468
Quote:
Originally Posted by Alan P View Post

So, when you connect the DVR to other inputs on the AVR (inputs that you KNOW are working with other sources), it still doesn't work?

Except for the fact that when you plug directly into the TV it works, I would say it's the HDMI out of your DVR.....hmmmm, that's a stumper.
But the output of the DVR works when connected to TV but doesn't work in the Cab/Sat plug, OR the other plugs which I know work for other connections.

Hopefully someone else has an idea for you.

As a workaround for the time being, you could go HDMI directly to the TV with optical audio to the AVR....sorry I can't be more helpful.

That doesn't let me use the GUI. Thanks.
post #9790 of 10468
Quote:
Originally Posted by Impala1ss View Post

Quote:
Originally Posted by Selden Ball View Post

Report the problem to DirecTV, with details of set-top-box TV receiver model, serial number, etc., including the date when it stopped working.

Many models set-top-box satellite and cable TV decoders tend to have problems when used with the type of HDMI repeaters used in A/V receivers. DirecTV in particular has been reported to make unannounced firmware updates which cause their units to stop working when connected to receivers, which were fixed by a subsequent firmware update.

Because of this unreliability, the standard workaround is to leave the STB's HDMI output connected to the TV and run a S/PDIF audio connection to the AVR.

I was sure there have been no software/firmware updates but I confirmed with D*; there have been none in the past month. Regardless, if the D* DVR exports a good signal when connected directly to the tv it should therefore deliver a good signal to the AVR using the same wires. Isn't that correct?
Nope. HDMI signalling includes a two-way "conversation" between the player and the receiver and the display. Set-top-boxes tend to be much less reliable at that conversation than Blu-ray players are, for example.

It's like your choice of using a blue font. I had to convert it to AVS default before I could read it easily against the black background of the AVS forum skin that I use, "AVS Black".
post #9791 of 10468
Quote:
Originally Posted by Selden Ball View Post

60 is a reasonable volume control setting.

Modern volume control knobs use logarithmic units of dB. Also, unlike old-style volume controls, after calibration the volume control knob sets the sound level relative to movie reference level, not relative to the maximum output that the receiver can provide. After you run Audyssey's calibration, 80 = movie reference sound level. 60 is 20dB below that, and is what many people seem to prefer in a home environment.

Also, D&M receivers have two volume control readouts. "Absolute" has reference at a value of 80, with many people setting it between 60 and 70. Alternatively, you can set the receover to display "relative" volume values, which has reference at a value of 0, with many people setting it between -20 and -10.


So if i'm watching a bluray or other movie, I could go to 60-70 without damage to my receiver? Thanks
post #9792 of 10468
Thanks jdsmoothie
post #9793 of 10468
Quote:
Originally Posted by purplerain View Post

Quote:
Originally Posted by Selden Ball View Post

60 is a reasonable volume control setting.

Modern volume control knobs use logarithmic units of dB. Also, unlike old-style volume controls, after calibration the volume control knob sets the sound level relative to movie reference level, not relative to the maximum output that the receiver can provide. After you run Audyssey's calibration, 80 = movie reference sound level. 60 is 20dB below that, and is what many people seem to prefer in a home environment.

Also, D&M receivers have two volume control readouts. "Absolute" has reference at a value of 80, with many people setting it between 60 and 70. Alternatively, you can set the receover to display "relative" volume values, which has reference at a value of 0, with many people setting it between -20 and -10.


So if i'm watching a bluray or other movie, I could go to 60-70 without damage to my receiver? Thanks

It shouldn't bother your receiver. It might bother your ears or your neighbors, though. smile.gif
post #9794 of 10468
Quote:
Originally Posted by jdsmoothie View Post

No, yours is more the standard HDMI handshake issue. As you have already replaced the cable, are you powering on the devices in the recommended order (ie. TV, wait a few seconds, AVR, wait a few seconds, Roku)? Also ensure the Roku has the latest firmware update. I'd try a few more HDMI cables as well if you have them handy.

 



Turns out my Roku is allergic to ALL my Monoprice cables, which I thought was odd. I had a cheapo cable from the dollar store laying around so I tried that out and I haven't had a single issue since and it's been a couple days. I thought Monoprice was supposed to be the go to place for cables? Felt half stupid once I tried the cheapo cable out and realized that's all I had to do for the last month+, lmao.
post #9795 of 10468
Quote:
Originally Posted by Impala1ss View Post

I have a serious problem with my Denon 2113 AVR. It has been working perfectly for about 1 year but as of two days ago it will not display the TV picture/sound from my Directv DVR. The following are the steps I have taken to diagnose this :

-TV has no picture/sound or GUI from AVR connected by HDMI cables to Cab/Sat connection as always.. No Guide/List displays on TV which is connected to Cab/Sat HDMI plug (#1).

-Can switch to, and all other connections work as intended. Network/ Internet Radio, etc. All have GUI.

-No changes have been made to this system in quite a while.

-All HDMI cables have been switched around/replaced with others. They all work properly.
-Reset microprocessor.

-Connected Directv DVR cable directly to TV (same #! Sat/Cable plug). Picture and tv speakers work properly. Cable must be OK.

-Connected DVR cable back to AVR, all connections including GUI work as intended except Sat/Cable which still has no picture/sound or GUI.

-Moved DVR cable to other inputs which also have the same problem - no picture/sound/GUI.

Has anyone had a similar problem? Need suggestions, please.

EDIT: Checked again and found that the HDMI cable from the D* DVR does not work when plugged into the Cab/Sat plug on the AVR, nor in the DVD plug, the Blue Ray plug or the Game plug BUT it does work when plugged into the Media Player plug. I am now watching my TV through the Avr and the DVR. Well, at least one plug works ok.
post #9796 of 10468
Quote:
Originally Posted by Impala1ss View Post

I have a serious problem with my Denon 2113 AVR. It has been working perfectly for about 1 year but as of two days ago it will not display the TV picture/sound from my Directv DVR.

This may not solve your problem, and I saw that you asked DirecTV and they said there were no firmware updates, but you can go to the system information page on the DirecTV receiver and see when the last firmware was updated to the machine. If it shows it got a firmware update 1-2 days ago, that is likely the culprit.

I use a DirecTV HR23/700 and am able to connect the DVR directly to my Denon AVR3313CI. However, I've read of many people that are not able to, and must resort to connecting the HDMI cable of their DirecTV (or other satelite/cable) machine directly to their TV, and not getting the AVR's menu on the TV. It's not good, but it seems to be the nature of HDMI.

Edit: You didn't say if you reset your DVR. You may want to try pulling the plug on the DVR and leaving it out for a few minutes, then let it boot back up and see if that helps any. Also, try the HDMI troubleshooting tips listed in the early posts of this thread. - Good luck.
post #9797 of 10468
Dumb question. I have a Denon 1713. Is this the cable I need to hook up the subwoofer?

http://www.monoprice.com/Product?c_id=102&cp_id=10236&cs_id=1023603&p_id=2680&seq=1&format=2


I check the instructions that came with the subwoofer and I'm guessing I should follow the instruction with the diagram that says "Connecting to a system with a subwoofer preamp output"?
post #9798 of 10468
just my luck....Found a closeout AVR-2113 At my local Best Buy at a great price. Just spent a few hours getting it all hooked up and cables tucked away neatly, only to find out the unit is defective. No audio output at all from any source. Tried a few microprocessor resets to no avail and spent some time on the phone with Denon tech support. Dang, now I've got to return it and no more 2113's around. ARGHH mad.gif
post #9799 of 10468
Time to consider the X2000. smile.gif
post #9800 of 10468
Quote:
Originally Posted by ShadowJ20 View Post

Dumb question. I have a Denon 1713. Is this the cable I need to hook up the subwoofer?

http://www.monoprice.com/Product?c_id=102&cp_id=10236&cs_id=1023603&p_id=2680&seq=1&format=2


I check the instructions that came with the subwoofer and I'm guessing I should follow the instruction with the diagram that says "Connecting to a system with a subwoofer preamp output"?

Yep, that'll work
post #9801 of 10468
Quote:
Originally Posted by jdsmoothie View Post

Time to consider the X2000. smile.gif

If I could only afford a few more beans!
post #9802 of 10468
Paypal .... spread the payments interest free over 6 months. smile.gif

https://www.securecheckout.billmelater.com/paycapture-content/fetch?hash=AU826TU8&content=/bmlweb/ppwpsiw.html
Edited by jdsmoothie - 11/20/13 at 6:07pm
post #9803 of 10468
So, planning on spending some time today setting my AVR 1713 back up again now that it's had it's HDMI module replaced. This is very exciting to me.

I've taken measures to protect the incoming cable line via adding it to the surge suppressor. Hopefully that works.

Planning on taking measures to give the amp the space it needs to breath and prevent the delicate HDMI module from over heating. I'll be placing it on top of the entertainment unit instead of within like last time. My wife doesn't like the idea of seeing the avr all the time, but she's going to have to live with that.

Also considering getting cooling fans for the avr. Somewhere on the AVS forum I've found "Coolerguys". They have several different fans available. Not sure if I should get the twin 80mmX80mmX25mm fans, or two of the 120mmX120mm ones to be placed on top of the AVR. I understand they both use a USB port for power. The twin 80's link into one USB cord, whereas I think I'd have to get a splitter if I get two of the 120mm ones. Or get a USB hub, which wouldn't be the best situation as I like the idea of the fans turning on and off automatically when the AVR is powered up. Any suggestions on which setup to go with, or is there a better option?

In terms of powering these, the 1713 has a USB port on the front. Would it be advisable not to use this port for this purpose, or should I get a 110V to USB hub to drive the fans? Not sure if plugging them into the AVR itself would just be adding more load to the thing which I'm thinking wouldn't be advisable.

Are these fans very noisy?

Any ideas on this would be greatly appreciated.

Edit: Ok, in the interest of maintaining peaceful relations in the household... Coupled with spacial limitations... This thing might end up having to go back in the open front cabinet where it previously resided. From what I understand, if I maintain roughly 4-5" clearance on either side and on top this should be ok. I plan on hacking a large hole in the back of this wooden cabinet for air flow. Continue to plan on buying cooling fans to assist with this plan.
Edited by wildbill7145 - 11/21/13 at 7:47am
post #9804 of 10468

Okay, I just got a Denon 1613.

 

I tried to search but didn't see any result to the question I want to ask. My question is:

 

I have an android phone with micro USB port. How can I connect my to the receiver to play music? Does the front USB port work like on ipod?

 

Also I have Google Music service on my phone. Is it possible to stream the music to the receiver? If so how?

post #9805 of 10468
In this instance you would need a converter for the phone to either regular USB or HDMI. The other option is to use one of several DLNA android apps (eg. Skifta) to stream the audio to the AVR.
post #9806 of 10468
Anyone with a denon 3313 and a ps4 been able to get the receiver to do the audio decoding and display the proper formats for streamed video and blu rays?
post #9807 of 10468
Quote:
Originally Posted by angelboc View Post

Anyone with a denon 3313 and a ps4 been able to get the receiver to do the audio decoding and display the proper formats for streamed video and blu rays?

Hi angelboc, when playing a movie press the "option" on the controller and under "audio format" select Bitstream.
post #9808 of 10468
Thread Starter 
I don't have a PS4 but I can tell you it's NOT about getting the receiver to do something, it's about configuring the SOURCE to output the correct audio formats. All the receiver can do is play what it gets -- if it receivers a Dolby TrueHD signal, that's what it will play.
post #9809 of 10468
The ps4 only has three options, linear pcm, dolby(bitstream) abd dts bitstream. None of which will send original format for receiver to display. I only got it to work with blu ray doing what jchin suggested. But dor vudu or netflix it does not work. If i play a dolby plus 7.1 movie from vudu the receiver will show dts 5.1 if i have chosen dts bitstream in ps4. Or multychanel for lpcm
post #9810 of 10468

Despite flikr, spottily, internet radio etc. showing in the network screen of my Denon 2313 there is no Pandora option. I have downloaded the latest firmware update and done a soft reset but nothing has changed. Earlier this year Denon released updates to address a pandora connection problem, but I don't think I applied it then - I didn't realise that Pandora was available on the Denon at the time.  Would the latest update include that fix? If not how do I apply it now that I have updated to a later firmware version.

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