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Digital Cable Advisor reporting only 2 gigs RAM?

post #1 of 28
Thread Starter 
My HTPC is running Win7x86 because when I set it up assassin's guide and LAV weren't even available and I was having issues with codecs and this helped so I just left it.

Being that I'm going to get a CableCard tuner in the next few weeks I decided to run Digital Cable Advisor last night and it reported only 2 gigs installed and that I may have an issue with HD content. I have 4 gigs installed. I know x86 only utilizes 3.6 gigs or so.

Has anybody else experienced this?

Is it really an issue?

BTW, I have an i3-550 on a Gigabyte GA-H55M-USB3 MoBo with 2x2gigs Corsair 1600 RAM.

Thanks..
post #2 of 28
What does it say in Computer Properties?
post #3 of 28
Thread Starter 
Didn't check but previously it was 3.6gigs or 3.8gigs. It was midnight last night.
post #4 of 28
Individual 32bit applications can only access 2GB. That might be why that's all the advisor is seeing. You might want to consider upgrading to the 64bit version of Win7.
post #5 of 28
Thread Starter 
Can I use a tuner card or is WMC not going to even let me instal it? I have more memory than it is reporting.

I really don't feel like wiping the drive and re-installing everything. That takes more time than I have available right now.

My main PC is Win7x64 but it isn't directly connected to my HDTV.
post #6 of 28
Thread Starter 
Any thoughts on using this script?
post #7 of 28
You have to re-install Win7 x64 in order to let WMC see more than 2GB. But 32-bit WMC by itself works just fine.
post #8 of 28
Thread Starter 
By "works just fine" are you refering to using a cablecard tuner for HD content? Will I be able to install the tuner or will WMC boot me because I failed the Digital Cable Advisor entrance exam?
post #9 of 28
Quote:
Originally Posted by Foxbat121 View Post

You have to re-install Win7 x64 in order to let WMC see more than 2GB. But 32-bit WMC by itself works just fine.

Foxbat121,
I am not sure about this statement. I am pretty sure X86 won't see anything more than 4G but it should see up to 4G w/o problem.

Sammy2,
It is a long shot. Please try to shut down and remove the dimm from the current slots to another slots and see. Also, please make sure BIOS also seeing 4G as well. I don't think 2G is a deal breaker. But 2G might give you "not so smooth" experience such as slow responses... If I were you, I will make sure that it is 4G before I process any tuner in this box.
post #10 of 28
Quote:
Originally Posted by Sammy2 View Post

By "works just fine" are you refering to using a cablecard tuner for HD content? Will I be able to install the tuner or will WMC boot me because I failed the Digital Cable Advisor entrance exam?

Never used DCA on x86. I'm not sure why DCA will fail you if you only have 2GB memory. As long as your system pass DRM requirement, DCA will populate the necessary license key.

Quote:
Originally Posted by hlkc View Post

Foxbat121,
I am not sure about this statement. I am pretty sure X86 won't see anything more than 4G but it should see up to 4G w/o problem.

In x86/32-bit OS, the OS is able to see less than 4GB physical memory. However individual process can normal see only 2GB virtual memory. Specially marked processes can see up to 3GB.
post #11 of 28
Thread Starter 
Quote:
Originally Posted by Sammy2 View Post

Any thoughts on using this script?


Any thoughts on this?
post #12 of 28
I had to use that script to get the Win 8 consumer preview to "pass" the DCA test (there is/was an issue with sandybridge integrated graphics and a clean install of win 8). Long story short -- works fine. No further issues. I was using x64 software though.
post #13 of 28
Thread Starter 
Anybody use it to bypass the reported 2gigs memory fail in a 32bit system? If so, what were your results?
post #14 of 28
I have a laptop with only 2GB of memory total and running 32-bit WMC (old 32-bit only CPU). I have no problem passing DCA at all.
post #15 of 28
Thread Starter 
Hmm. It gave me a fail because of the memory? I have 4 gigs installed but of course only 3.5 or whatever available. You didn't get an error at all with that laptop and were able to continue on then.

Will this error prevent me from installing a CC tuner unless I run the script above to bypass it?

And more importantly, will I have issues with HD Content as the error told me?
post #16 of 28
Thread Starter 
I'm really stuck here.. Trying to decide to wipe my OS and go with x64 which will take a lot of time I don't have, bypass this memory "error" with that script and carry on with using a CableCard tuner or just say "screw it" and continue renting a DVR from Uverse while not even bothering to change back to Charter for TV content.
post #17 of 28
Quote:
Originally Posted by Sammy2 View Post

I'm really stuck here.. Trying to decide to wipe my OS and go with x64 which will take a lot of time I don't have, bypass this memory "error" with that script and carry on with using a CableCard tuner or just say "screw it" and continue renting a DVR from Uverse while not even bothering to change back to Charter for TV content.

What is your goal here?

Correct me if I am wrong... I think you are trying to set up your HTPC to have HD Homerun or Ceton and record all the TV shows in your HTPC, right? If it is the case, if I were you, I will totally wipe out the current OS and start with a new X64 build. Yes, you might have something in your HTPC and might take some time to do that. But once you do that, there is no way in the world, at least in my case here that I'll go back to the rented DVR box. With WMC, we can store all we want and never need to worry space again and not to mention we can manage all the TV shows we want using something like this app, http://www.recordedtvhd.com/. In short, With the above app for TV and something like My Movies for the Movie collection, this is the center of my entertainment system for years now. Everything is easy to manage, access and there is no need to back and forth different sources to access what you need.

How about this, remove your HDD with the current OS and start with a new HDD with the OS I mentioned above and move forward. If anything you don't like it and not up to your expectation, you can just take out the old HDD and use the old one instead. In the mean time, don't cut the Unvierse until you feel comfortable.
post #18 of 28
Thread Starter 
Quote:
Originally Posted by hlkc View Post

What is your goal here?

Correct me if I am wrong... I think you are trying to set up your HTPC to have HD Homerun or Ceton and record all the TV shows in your HTPC, right? If it is the case, if I were you, I will totally wipe out the current OS and start with a new X64 build. Yes, you might have something in your HTPC and might take some time to do that. But once you do that, there is no way in the world, at least in my case here that I'll go back to the rented DVR box. With WMC, we can store all we want and never need to worry space again and not to mention we can manage all the TV shows we want using something like this app, http://www.recordedtvhd.com/. In short, With the above app for TV and something like My Movies for the Movie collection, this is the center of my entertainment system for years now. Everything is easy to manage, access and there is no need to back and forth different sources to access what you need.

I understand what you are saying but I don't have time to even hook up and set up the new AVR I just got sitting in a box in the Family Room. I do know that it will take half a day to swap out to x64. It has been so long since I set it up now it will take even longer than last year when I was wiping it and re-installing every other week and had it down to a science.

I guess I'll just have to buck up and do it but I just don't understand; do CableCARD tuners only work in x64 machines? Seems a little rediculous to me.
post #19 of 28
I have W7 32-bit with 4 gig of ram on my HTPC- the Ceton works flawlessly. It has recorded at least 3 channels at a time with no issues. I do not, however use any extenders, so it is all on the HTPC.
I have no intention of wiping my HTPC install just to install 64-bit, especially since it runs great now. Why mess with success?
post #20 of 28
Thread Starter 
Quote:
Originally Posted by jdcrox View Post

I have W7 32-bit with 4 gig of ram on my HTPC- the Ceton works flawlessly. It has recorded at least 3 channels at a time with no issues. I do not, however use any extenders, so it is all on the HTPC.
I have no intention of wiping my HTPC install just to install 64-bit, especially since it runs great now. Why mess with success?

Are those in HD? The error stated that there'd be issues with HD.

EDIT:
BTW, I'm leaning toward the HDHR Prime for networking and would probably do my x64 i5-650. I could add more RAM to that if need be. I ran the DCA on my x86 i3-550 HTPC but haven't on my PC. Right now I'm not doing extenders nor going to watch on anything other than my HTPC because my PC is in the office immediatelly adjacent to my Family Room and you can see the HDTV from there. I'm thinking that might change later, though..

Did the DCA report an error such as this to you before installing the Ceton but let you set up the CableCARD tuner anyhow?
post #21 of 28
I never saw any errors on my laptop so I don't know why yours give you a fit. I used this laptop to watch live TV and playback recorded TVs in the past (all HD programs) and never had any problems.

Unless you also connect extenders to it, 2GB is more than enough even for HD channels. On my PC with 3 Extenders, I found that often each extender session uses about 1 to 1.5GB of memory. So extenders need more memory.

2GB isn't a problem. But like others posted above, re-install 64-bit Win7 is probably the best way going forward.

You have been asking the same question for over two days now on this board. You certainly could have installed x64 Win7 multiple times during that time
post #22 of 28
Thread Starter 
Quote:
Originally Posted by Foxbat121 View Post

I never saw any errors on my laptop so I don't know why yours give you a fit. I used this laptop to watch live TV and playback recorded TVs in the past (all HD programs) and never had any problems.

Unless you also connect extenders to it, 2GB is more than enough even for HD channels. On my PC with 3 Extenders, I found that often each extender session uses about 1 to 1.5GB of memory. So extenders need more memory.

2GB isn't a problem. But like others posted above, re-install 64-bit Win7 is probably the best way going forward.

You have been asking the same question for over two days now on this board. You certainly could install x64 Win7 multiple times during that time

I can get on here from work..

But with the commute I'm gone from home 13 hours a day and we're doing a major remodel at our house right now and when I say "we're" I mean we are doing most of it and not hiring a contractor to do it so that is taking up all the rest of my extra free time. We need to get the bulk of it done in the next couple weeks before the guy comes to re-finish the 80 y.o. oak floors but after that I will have more free time to tackle this. What I can do is follow your earlier suggestion to swap the dimms around and see if I get different results.
post #23 of 28
Quote:
Originally Posted by Sammy2 View Post

Are those in HD? The error stated that there'd be issues with HD.

EDIT:
BTW, I'm leaning toward the HDHR Prime for networking and would probably do my x64 i5-650. I could add more RAM to that if need be. I ran the DCA on my x86 i3-550 HTPC but haven't on my PC. Right now I'm not doing extenders nor going to watch on anything other than my HTPC because my PC is in the office immediatelly adjacent to my Family Room and you can see the HDTV from there. I'm thinking that might change later, though..

Did the DCA report an error such as this to you before installing the Ceton but let you set up the CableCARD tuner anyhow?

Yes all recording in hd.
post #24 of 28
Thread Starter 
That's good news. Thanks for getting back to me..
post #25 of 28
I think x64's time has come for those x86 users that were holding out.

I have been predicting that the fear of incompatibilities for x64 would go away to be replaced with fear of incompatibilities with x86.

Looks like that time has come. I can't remember the last time I read about a x64 incompatibility on modern day (2-3 year old) hardware.
post #26 of 28
Thread Starter 
Agreed.

If your guides were available last when I set it up, I would have x64 but to make codec issues easier, I ended up going with x86 and been using it ever since. If it comes down to it I'll do the swap as I have x64 available. It is just a matter of putting in the time.
post #27 of 28
One caution for installing 3rd party codecs and use WMC for CableCard Tuning. Most of those codec packs will break the WMC Media Fundation which is required for DRM-strict CableCard TV watching.
post #28 of 28
Thread Starter 
The solution to that is setting audio to stereo in control panel and 5.1 in WMC I've heard.
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