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Official Samsung UNxxES7500 thread - Page 14

post #391 of 420
Some more:

* I've got the picture dialed in to my liking: Movie Mode, Backlighting around 7 and some more. Really, this is so much a matter of preference that its sort of incumbent on each user to find their own settings. (regardless of the expensive "calibration", IMO).

* Last night's Denver game was quite stunning, except for one horrible problem: lots of jerking, interruption (sound too), etc. It was like the cable connection was being momentarily interrupted. Very bad. However, it was only on ESPN. All other stations functioned normally. Very weird.

* This morning, I dove into Voice Recognition. Its actually quite good if you use the Smart Remote as a walkie-talkie. I was able to navigate to and from Smart Hub, select Netflix, Amazon Instant Video and a few other things. Even Mute the sound. Pretty neat. Unfortunately I was only able to change the channel one time, and that was it.

More later...
post #392 of 420
Quote:
Originally Posted by hhyder View Post

So I have a similar setup as you... a UN55ES7500 connected to a Yamaha YHT-397BL home theater in a box. All devices (Cable, PS3 and Apple TV) are connected to the Yamaha receiver in the HDMI 1,2 and 3 and the HDMI out goes to the TV's HDMI2/ARC input. I did this to take advantage of the ARC feature and avoid using an optical cable for audio. Now here is the problem that I have:

When I turn the receiver, cable and tv on and set it to hdmi 1 on the receiver, after a few seconds, the input automatically switches to AV4 and the sounds cuts off. The video still displays. I have to click on HDMI 1 again for the sound to work again. HAS ANYONE FOUND A SOLUTION TO THIS?

Thanks!

My experience with the 7500 as well as the 6350 is that all sources should be connected to the TV and the only AVR output should be for TV or Monitor, ARC preferred. Then use SmartHub as the central focus. I fought it for a long time since the AVR should be control point, but I had problems like your's and they disappeared when I used the TV as the control point.....
post #393 of 420
Quote:
Originally Posted by Scott Oakley View Post

Some more:

* I've got the picture dialed in to my liking: Movie Mode, Backlighting around 7 and some more. Really, this is so much a matter of preference that its sort of incumbent on each user to find their own settings. (regardless of the expensive "calibration", IMO).

* Last night's Denver game was quite stunning, except for one horrible problem: lots of jerking, interruption (sound too), etc. It was like the cable connection was being momentarily interrupted. Very bad. However, it was only on ESPN. All other stations functioned normally. Very weird.

* This morning, I dove into Voice Recognition. Its actually quite good if you use the Smart Remote as a walkie-talkie. I was able to navigate to and from Smart Hub, select Netflix, Amazon Instant Video and a few other things. Even Mute the sound. Pretty neat. Unfortunately I was only able to change the channel one time, and that was it.

More later...

More:

* Worked with Voice Recognition again last nite....I learned that turning Voice Recognition ON and OFF in the Menu means activating it for the TV's separate speakers or not. I found it better to do the walkie-talkie thing with the remote rather than also having the TV speakers on (ie, turning OFF Voice Recognition). The TV speakers picked up all kinds of ambient noise and things would unexpectedly pop up on the screen..pretty stupid and frustrating.

* Also, the Smart Remote actually can pause and play something just by pressing the touch pad. I dont remember reading that anywhere.....

More later.
post #394 of 420
Quote:
Originally Posted by hhyder View Post

So I have a similar setup as you... a UN55ES7500 connected to a Yamaha YHT-397BL home theater in a box. All devices (Cable, PS3 and Apple TV) are connected to the Yamaha receiver in the HDMI 1,2 and 3 and the HDMI out goes to the TV's HDMI2/ARC input. I did this to take advantage of the ARC feature and avoid using an optical cable for audio. Now here is the problem that I have:

When I turn the receiver, cable and tv on and set it to hdmi 1 on the receiver, after a few seconds, the input automatically switches to AV4 and the sounds cuts off. The video still displays. I have to click on HDMI 1 again for the sound to work again. HAS ANYONE FOUND A SOLUTION TO THIS?

Thanks!

I have similar issue that just started recently. I have a denon 3313 AVR and have all sourced connected to AVR and AVR hdmi output(ARC) to samsung HDMI 2(ARC). ALL in wall. I had sound from TV to receiver working just fine for many months until recently the function started to fail. First it began with having the receiver turn on and the TV audio would still play through tv speaker as well as AVR speakers. Before I would click the power on for AVR and the TV audio would switch to external speaker. Even could control the AVR volume with TV remote. That stopped working. But still would get audio to AVR. Then when I would power off the TV, the AVR would power off. That stopped working as well. Soon after that, I get no audio at all from TV when I turn on receiver. I reset both AVR and TV, made sure the cables were hooked right, turned on ARC feature for both avr and tv, No luck. I am starting to believe its the TV. My AVR works with all sources, I have the most expensive monster hdmi cable. All that is left is to go optical. But because its in wall. It will be a pain.

Anyone else with this problem?
post #395 of 420
Hi Scott...

Did you get the 7500 at Costco? The Costco here in east Mesa only has the 6300 series. I'd prefer to buy from Costco account their excellent return policy - far better than Best Buy's.

Thanks...

Ted
post #396 of 420
Quote:
Originally Posted by ACR_Ted View Post

Hi Scott...

Did you get the 7500 at Costco? The Costco here in east Mesa only has the 6300 series. I'd prefer to buy from Costco account their excellent return policy - far better than Best Buy's.

Thanks...

Ted

Hi Ted,

I bought the 7500 from Fry's. Costco doesnt carry that higher end of the Samsung line. I did return a 6350 to Costco and their return policies are excellent.
post #397 of 420
Thanks Scott....I had forgotten that they sell the big screen TV sets. I'll check and see what their return policy is - they were very good about taking back a defective slide (film) scanner, but for something like a flat screen it may be different.

Too bad Costco doesn't carry the better stuff smile.gif

There is also Amazon....they were very good about the one thing I had to return as well.

Thanks!

Ted
post #398 of 420
Quote:
Originally Posted by ACR_Ted View Post

Thanks Scott....I had forgotten that they sell the big screen TV sets. I'll check and see what their return policy is - they were very good about taking back a defective slide (film) scanner, but for something like a flat screen it may be different.

Too bad Costco doesn't carry the better stuff smile.gif

There is also Amazon....they were very good about the one thing I had to return as well.

Thanks!

Ted

Fry's return is 30 days; I will have personal experience with it when I return the 7500 on Wednesday.....
post #399 of 420
Quote:
Originally Posted by Scott Oakley View Post

Fry's return is 30 days; I will have personal experience with it when I return the 7500 on Wednesday.....

Oh? What is wrong with it? I thought you liked it from your earlier posts smile.gif

And yes please post about how they handle the return.

Thanks again,

Ted
post #400 of 420
Quote:
Originally Posted by ACR_Ted View Post

Oh? What is wrong with it? I thought you liked it from your earlier posts smile.gif

And yes please post about how they handle the return.

Thanks again,

Ted

Nothing is wrong with the TV per se. Apparently the LED image is just not "right" for my eyes. The biggest thing was that I was never to "tame" (my word) the whites. They were always WHITE, compared to the rest of the image. So, it went back this morning. Frys was a bit of pain. They had to open the box, unpack everything and plug the set in. The fact that the remote didnt have any batteries (I kept them) threw them for a while till I showed them how to turn it on from the back. I now have a Panasonic VT60 and right out of the box, its much more natural with zero side to side fading.
post #401 of 420
Quote:
Originally Posted by Scott Oakley View Post

Nothing is wrong with the TV per se. Apparently the LED image is just not "right" for my eyes. The biggest thing was that I was never to "tame" (my word) the whites. They were always WHITE, compared to the rest of the image. So, it went back this morning. Frys was a bit of pain. They had to open the box, unpack everything and plug the set in. The fact that the remote didnt have any batteries (I kept them) threw them for a while till I showed them how to turn it on from the back. I now have a Panasonic VT60 and right out of the box, its much more natural with zero side to side fading.

Thanks for the info Scott! I am somewhat surprised that Fry's would unbox the TV - that would take some time I bet. But at least they did refund your money. When I brought back the bad film scanner, all they did was open the box to make sure all the cables and software were there. They did not plug it in or test it, but maybe for a $300 item they don't care.

Interesting about the blown out whites...of course, everyone sees colors differently, and I've alway thought that plasma screens were a bit dark for my eyes, but then I do tend to like bright saturated colors, which is also why I much prefer a glossy screen to the matte finished ones.

I do use my 55 in Samsung as much for watching my digital slide shows and home videos as I do for regular TV which does make a difference as well. I did check out the 80 in Vizio at Costco, but the dull screen turned me off, as well as a lot of reports on here that the remote control isn't that great account short range. The 75 in Samsung had great colors but with only a 120 hz refresh the pictures was too 'jittery' for me - but then I am very sensitive to flickering from any source, even florescent lights!

Maybe one of the 240 hz Samsungs with the glossy screen will be on sale somewhere soon for Black Friday.....or maybe I should be careful on what I am wishing for smile.gif.

Thanks again for the info....

Ted
post #402 of 420
Quote:
Originally Posted by ACR_Ted View Post

Thanks for the info Scott! I am somewhat surprised that Fry's would unbox the TV - that would take some time I bet. But at least they did refund your money. When I brought back the bad film scanner, all they did was open the box to make sure all the cables and software were there. They did not plug it in or test it, but maybe for a $300 item they don't care.

Interesting about the blown out whites...of course, everyone sees colors differently, and I've alway thought that plasma screens were a bit dark for my eyes, but then I do tend to like bright saturated colors, which is also why I much prefer a glossy screen to the matte finished ones.

I do use my 55 in Samsung as much for watching my digital slide shows and home videos as I do for regular TV which does make a difference as well. I did check out the 80 in Vizio at Costco, but the dull screen turned me off, as well as a lot of reports on here that the remote control isn't that great account short range. The 75 in Samsung had great colors but with only a 120 hz refresh the pictures was too 'jittery' for me - but then I am very sensitive to flickering from any source, even florescent lights!

Maybe one of the 240 hz Samsungs with the glossy screen will be on sale somewhere soon for Black Friday.....or maybe I should be careful on what I am wishing for smile.gif.

Thanks again for the info....

Ted

Hi Ted...Yes, I am convinced that people see things (TV screens) differently. As you mentioned, you are bothered by flickering; I have never seen that. But you like the LED image. I also felt strongly that the plasma image was generally too dark but now I know that most of that has to do with how individuals have their screens dialed in. We watched the new Panasonic Plasma last nite (Breaking Bad, ****** cable image) and it passed the true test - I never fussed with Picture settings. I was constantly doing that with the LEDs. Again this has nothing whatsoever to do with Samsung - its me.

I'll be moving on to the Panasonic plasma threads now. Take care.
Scott
post #403 of 420

~~Good Evening Everyone - I am a "newbie". I did a lot of research on buying a new TV. I ended up buying a Samsung UN46F7500 SMART TV at Best Buy. After reading a ton of reviews I also bought a Samsung BD-F5900 3-D Blu ray DVD PLAYER and a Samsung HW-F450 SOUND BAR. I have TimeWarner Cable along with Time Warner Roadrunner. Time Warner has supplied a Samsung SMT-H3272 DVR with a remote ur5u8780L-twc. I have many questions, please bear with me and answer as many as you can. I find the best help is from those with real life experiences. Question 1. What is the best way to hook all together to get the best results? 2. Will one remote control all devices? – (how and which one?) What are the best settings for these devices? 3. Should I buy Best Buy “Geek Squad” protection plan? 4. Will I be able to set these up and learn how to use everything myself? (Best buy said they would send someone to my house to set up everything, make sure everything was working correctly with the best settings and teach us how to use all the devices for $250.00.) As soon as it is all set up, I will certainly share my experiences, tips, hints and suggestions with you all. Thanks for your help – I hope, I can set up and learn these devices. I hope I didn’t overdo it, but this is a present to myself for retiring after teaching 30 years.

post #404 of 420
OK - so I've had the UA46ES7500 for around 6 months.

Recently I've noticed that sometimes when I turn on the TV after a few minutes it would refresh the screen. I.E. the screen and audio would go blank for a second and then back to normal. I would see the screen info (res/refresh rate etc) on the top left.

This isn't the TV turning off and on by itself but similar without the power going out. I noticed this on different HDMI connections so it can't be the cable or the source of video.

What could be causing this? It doesn't always happen but I'm noticing it on 1 out of 5 times the TV would turn on. Is this a symptom of an impending failure of some sort?

I'm getting a little worried. frown.gif
post #405 of 420
Quote:
Originally Posted by i2amanana View Post

~~Good Evening Everyone - I am a "newbie". I did a lot of research on buying a new TV. I ended up buying a Samsung UN46F7500 SMART TV at Best Buy. After reading a ton of reviews I also bought a Samsung BD-F5900 3-D Blu ray DVD PLAYER and a Samsung HW-F450 SOUND BAR. I have TimeWarner Cable along with Time Warner Roadrunner. Time Warner has supplied a Samsung SMT-H3272 DVR with a remote ur5u8780L-twc. I have many questions, please bear with me and answer as many as you can. I find the best help is from those with real life experiences. Question 1. What is the best way to hook all together to get the best results? 2. Will one remote control all devices? – (how and which one?) What are the best settings for these devices? 3. Should I buy Best Buy “Geek Squad” protection plan? 4. Will I be able to set these up and learn how to use everything myself? (Best buy said they would send someone to my house to set up everything, make sure everything was working correctly with the best settings and teach us how to use all the devices for $250.00.) As soon as it is all set up, I will certainly share my experiences, tips, hints and suggestions with you all. Thanks for your help – I hope, I can set up and learn these devices. I hope I didn’t overdo it, but this is a present to myself for retiring after teaching 30 years.

Congrats on your retirement. I too did that a coupla years ago. Your questions are the kind with lots of answers so I will just offer you this general advice: if you are patient and willing to read manuals, ask questions on here (this is a great site for that) and maybe Google some things, I recommend doing the set up yourself. I don't think there is any substitute for doing it yourself and making mistakes and learning how to correct them. Also, during your use of the products you will be confident about tweaking them, etc.
post #406 of 420
Hi there,

Is there any way to get Gigabit Ethernet on ES7500 as the default Ethernet adapter is 10/100 only.

Thanks,
Jay
post #407 of 420
Wondering if anyone has any experience with having there screen replaced? I have a scheduled service call this week to replace the screen because of clouding.

I'm scared I might end up with a bigger problem after it's repaired....
post #408 of 420
So after my panel was replaced this is what I was left with...

Blown pixels, horrendous clouding, even a scratch about 10 inches on the inside of the panel! What a nightmare.


Question for anyone that has ever gone through the repair process. Does Samsung replace these panels with new or refurbished parts? Why is the quality control so bad? Is there some point where Samsung will just replace the set or do I have go through panels like underwear for the next month?

Any insight is appreciated.





Edited by digimat - 2/5/14 at 10:04am
post #409 of 420
Quote:
Originally Posted by digimat View Post

So after my panel was replaced this is what I was left with...

Blown pixels, horrendous clouding, even a scratch about 10 inches on the inside of the panel! What a nightmare.


Question for anyone that has ever gone through the repair process. Does Samsung replace these panels with new or refurbished parts? Why is the quality control so bad? Is there some point where Samsung will just replace the set or do I have go through panels like underwear for the next month?

Any insight is appreciated.





Was this a factory repair/replacement or done by a local outlet?
post #410 of 420

Hello, 

 

I have been reading the ES7500 and ES8000 (more info) threads all the way, and decided to explain my situation here

 

I own a 55ES7500 connected to a ONKYO 616 HDMI 2 (ARC) to HDMI main out.

So far so good.

 

Then each of my devices, PC, PS3 and digital antenna box go to the ONKYO 616.

I use the satellite for normal tv. 

 

I am having always audio sync problems.

If i watch netflix from the smarthub i have to set the delay to 170 in the settings of the TV. but when watching satelite, that is too much....

If i watch netflix from the PS3, which somehow gives me much better black levels and PQ, i have to set in my ONKYO about 160ms delay.

 

Now when i know i have to do these settings im admitting i concentrate too often and too much on the AV sync, and am never happy with it. (bothers my gf that im always changing settings while watching a movie etc...)

 

Then if i want to play a game on the PS3 i have to set the TV to game mode = on, otherwise its useless to play battlefield etc. Lag is simply too bad, on game mode the picture quality is just so much worse.... ;( and again change the audio delay on the ONKYO to 20ms or so.

 

Now i always have to set HDMI 2 as my source and change the source at the ONKYO if i want to watch PC, PS3 or digibox. Wouldnt it be better to connect each device directly to the TV, so each input has its own settings?  I have been reading you can set a input to "PC" and the lag is less.

Then how should i get the audio to the ONKYO, Does it work via the ARC??

 

Im very happy with the TV, (minor clouding) and not much problems with the 616 (latest firmware without problems, never tested the hdmi through.)

 

Thanks for any feedback!

 

PS. DIGIMAT,, that looks really bad! hard to believe this came back from Samsung....

post #411 of 420
It was done by a certified repair shop... I'd mention names but don't want to be that guy.
post #412 of 420
Hi Guys, I installed my TV about a week ago and im noticing very bad backlight bleeds, do you guys think I should call Samsnung support? Backlight is at 15. (see pictures)


post #413 of 420
Quote:
Originally Posted by juajar View Post

Hi Guys, I installed my TV about a week ago and im noticing very bad backlight bleeds, do you guys think I should call Samsnung support? Backlight is at 15. (see pictures)


Run your backlight no higher than 10 otherwise it looks ugly.
post #414 of 420
That looks pretty good 15 is meant to be used in a bright room not a dark one
Quote:
Originally Posted by juajar View Post

Hi Guys, I installed my TV about a week ago and im noticing very bad backlight bleeds, do you guys think I should call Samsnung support? Backlight is at 15. (see pictures)


post #415 of 420

I recently got the 60" from amazon. I notice light bleed on the bottom. Im not sure if it is a defect or not. Should I return it?

Its pretty subtle but you can see it along the bottom of the screen more on the left side with intermediate colors and textures. Not noticed with bright or dark or with solid colors. Backlight set to 12.

Samsung UN60F7500 60-Inch 1080p 240Hz 3D Ultra Slim Smart LED HDTV


Edited by alanled - 3/22/14 at 5:33pm
post #416 of 420
Last week, I turned on my 7500 and the screen was doing a funny thing. It was getting whiter and whiter (while displaying live content from a DirecTV Genie receiver) until the screen was almost completely white. I turned off the TV and turned it back on again and it was fine. I chalked it up as a fluke but then it happened again a couple days later. It hasn't done it since, but is this the early signs of a known failure?
post #417 of 420
Light bleed, clouding, brutal uniformity... Samsung uses sub par panels for their 2k + sets....

After three repairs and numerous times of being told I would receive a call back from their less then helpful ECR dept this is what I have to look forward watching every night. Never again will I buy anything Samsung.... total Korean garbage.

Save yourself the headache buy a Sony.








post #418 of 420
Quote:
Originally Posted by digimat View Post

Light bleed, clouding, brutal uniformity... Samsung uses sub par panels for their 2k + sets....

After three repairs and numerous times of being told I would receive a call back from their less then helpful ECR dept this is what I have to look forward watching every night. Never again will I buy anything Samsung.... total Korean garbage.

Save yourself the headache buy a Sony.








Whoa my Samsung barely has any light bleed or clouding. It's almost not noticeable. I would be sending that TV back. There's something seriously wrong there.
post #419 of 420
Does anyone know what could be causing this "dark line" down my entire tv screen? Is the entire panel bad or just a component that can be replaced or fixed? Samsung is coming out to fix it, but by the above posts I hope it isn't the entire panel needing to be replaced. My tv has been perfect otherwise.
post #420 of 420
Nope was told today that my TV is operating within specification at least that's what the idiot technician told Samsung. Absolute ********, I'm planning on filling with the BBB and posting these photos all over their social channels. Anyone have any advice to escalate the situation? Seems like the ECR dept in canada is the worst customer service ever created. Never had to deal with such rudeness or incompetence in my life.
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