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ATI HDMI loss of sound on receiver input change - Page 2

post #31 of 53
Has anyone tried this with the 12.7 beta driver?
post #32 of 53
Thread Starter 
Quote:
Originally Posted by Rew452 View Post

I would suggest remove current AMD drivers and installing 12.6 Beta drivers.
Prior to these HDMI had problems much as you describe.
There are now 3 flavors of 12.6 beta, I have used the first or oldest but have heard the second worked as well. The third I have no info on.
Rew

I have installed the 12.6 beta and it seems to be working good so far. I have had 1 or 2 times where it seems to stop working but I can not explain why. Hopefully they were isolated incidents and do not reoccur
post #33 of 53
Quote:
Originally Posted by chicoquente View Post

I have installed the 12.6 beta and it seems to be working good so far. I have had 1 or 2 times where it seems to stop working but I can not explain why. Hopefully they were isolated incidents and do not reoccur

Remember to turn off the defaults in the Video section, under Quality of CCC, I only leave on

- Use Automatic deinterlacing
- Pulldown detection

Rew
post #34 of 53
Does anyone here who has a 7XXX series card on an HTPC have it working well and also use a second monitor? We have our HTPC running to the TV and an office.

Also if it stops working does a simple restart fix the issue? This thing has to be reasonable for the woman to use. I am starting to really regret the AMD decision.
post #35 of 53
Just FYI, I became impatient since realizing this AMD card will probably not work in my main rig. So I dropped it in the HTPC after uninstalling the nVidia drivers for a GTX460 which was working perfectly. I then installed the beta 12.6 drivers off the AMD site. Sure enough after fiddling around and several restarts / different combos I cannot get HDMI audio working at all on my Denon AVR 791.

I have looked around the internet alot and there seems to be no pattern. People seem to get it working almost at random and some people have it working on various different versions of catalyst.

So the moral of the story is that a fresh install of 12.6 does not solve the problem.
post #36 of 53
Quote:
Originally Posted by PubFiction View Post

Does anyone here who has a 7XXX series card on an HTPC have it working well and also use a second monitor? We have our HTPC running to the TV and an office.
Also if it stops working does a simple restart fix the issue? This thing has to be reasonable for the woman to use. I am starting to really regret the AMD decision.

I have the Radeon 7970 and have no issues with the 12.6 beta regarding loss of sound on my receiver. I did, however, have issues with 12.4 and 12.5, but only when the receiver's connection to the PC was interrupted in some manner. Logging out and back in was sufficient to fix the problem, rebooting completely was not necessary. Prior to 12.6, 12.3 was the last release to work correctly. I have not tried 12.7.

The only issue I do have now is distortion with loud LPCM sources when the volume on the HDMI output is set to 100%. Backing down the volume a bit from 100% has fixed this. I'm not sure when or how this started, as I don't recall it being an issue before, and when I reverted back to 12.4 as a test, it was still present.
post #37 of 53
Just an update, I was able to get HDMI audio to work last night. I honestly could not tell you what the key was. I uninstalled catalyst and reinstalled it about 3 times. I also went into the device manager and deleted every HDMI audio driver at one point, but that was not on the last catalyst install. Many restarts. Eventually it worked. Another guy in another forum said he had to install 5 times. I only watched one movie so I have no idea if I will get a call from a panicking woman saying it does not work today.

EDIT: Already got the call during work, HDMI audio is out again.
Edited by PubFiction - 6/26/12 at 9:14am
post #38 of 53
12.6 now released. Seems to fix "Not plugged in" HDMI sound problem that was in 12.4.
12.7 beta available for the adventurous.
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista32.aspx
post #39 of 53
Thread Starter 
I've been using the 12.6 beta and it certainly has not solved the issue for me. It is VERY intermitent though. I can not seem to figure out what combination of things causes the issue to arise and other times it is fine. Thanks for the update though. I will try the final 12.6 and if not move on to 12.7 beta
post #40 of 53
I have been working on 12.7 and have the same issue, intermittent loss of connection and the only way to get it running again seems to be shutting everything down and turning it all back on.
post #41 of 53
I don't know why some want the misery when the older driver works perfectly. What do the newer drivers do (working that is) that everyone wants?
post #42 of 53
Quote:
Originally Posted by Gary Quiring View Post

I don't know why some want the misery when the older driver works perfectly. What do the newer drivers do (working that is) that everyone wants?

When I used ATI cards it was usually because something else wasn't working quite right and I wanted to see if the new driver could improve it.
post #43 of 53
Thread Starter 
Quote:
Originally Posted by Gary Quiring View Post

I don't know why some want the misery when the older driver works perfectly. What do the newer drivers do (working that is) that everyone wants?

I am only trying the newer one as I have yet to find ANY driver version to solve my problem. I have tried 12.1, 12.2, 12.3, 12.4 and most recently 12.6 beta. I have had the HDMI connection issue with every last one of them. Nvidia is looking better and better every day to me.
post #44 of 53
Quote:
Originally Posted by chicoquente View Post

I am only trying the newer one as I have yet to find ANY driver version to solve my problem. I have tried 12.1, 12.2, 12.3, 12.4 and most recently 12.6 beta. I have had the HDMI connection issue with every last one of them. Nvidia is looking better and better every day to me.
The 12.1 will fix the HDMI audio issue but only if you 100% remove the newer drivers. If your problem is the HDMI audio then you did not get them totally out of your system. I know it's a PITA but you might be better off just formatting the drive and reloading Windows to guarantee a clean install.
post #45 of 53
The thread is about replacing "amd high definition audio device driver" only, not the whole set comes with CCC.
I have AHDAD 12.1 and the rest 12.4.
I guess, I may try AHDAD 12.6 some time, but see no point really.
Thank for letting us know, it's fixed in 12.6 thought!
post #46 of 53
I have completely removed the ATI drivers and that fixed the problem for me. So I'm running whatever stock drivers come with Windows 7.

This sucks.

I was having to unplug the cable from my computer (HDMI cable) and plug it back in for the sound to work. Not a viable solution for me, as the computer is in another room from the my sound system.

Damn it, ATI.

Anyone found a forum where ATI engineers actually respond to issues?

Oh, and this is such a big deal to me, that I"m considering NVIDEA for my next rig. It seems they have taken the performance crown from ATI this latest round, also. Bonus.
With Intel beating them at CPUs, ATI is really looking bad right now. My current Phenom II/ Radeon rig feels like a charity case.
post #47 of 53
Quote:
Originally Posted by S_rangeBrew View Post

I have completely removed the ATI drivers and that fixed the problem for me. So I'm running whatever stock drivers come with Windows 7.
This sucks.
I was having to unplug the cable from my computer (HDMI cable) and plug it back in for the sound to work. Not a viable solution for me, as the computer is in another room from the my sound system.
Damn it, ATI.
Anyone found a forum where ATI engineers actually respond to issues?
Oh, and this is such a big deal to me, that I"m considering NVIDEA for my next rig. It seems they have taken the performance crown from ATI this latest round, also. Bonus.
With Intel beating them at CPUs, ATI is really looking bad right now. My current Phenom II/ Radeon rig feels like a charity case.

What? ATI has HTPC driver problems? Some on this forum think that's heresy!!! cool.gif
post #48 of 53
I am so sick of fighting this problem that I am going to smash my AMD(6570) card with a hammer when I remove it. That at least will give me my first pleasure since owning it. (I have tried other ATI cards including my onboard HD4250 with the same results.)

I have tried everything from EDID overides to removing the hotplug detect pin to older drivers. None of them completely cured the audio loss.

I just now did a fresh install of windows 7 and the CAT 12.6 drivers. Since they stated the audio loss was fixed I thought I would give it another shot.. It is actually WORSE now... unbelievable!

I have my gaming pc with a NVidia 560ti hooked to the same receiver/TV combo and it works flawlessly. It never loses audio, all the settings stay put with no random changing. And no !#$!% underscan when that randomly decides to turn on!

Every time I boot up or switch inputs there is a 70% chance I'll see that @#$&%$ red x over the system tray speaker icon! Then I have to switch inputs back and forth until the audio decides to re-enable.
post #49 of 53
Have you tried the Realtek HDMI drivers?
post #50 of 53
Yes i did.

Ok so it turns out that the Catalyst 12.6 installer was not installing the audio driver at all. I had to manually install from the device manager.

So far the audio loss seems to be fixed....

But now, on first boot, the screen is always underscanned. This happens irregardless of the slider setting.
Then after about one minute or so the sreen will flicker and then go full screen.
This I could live with... but it also causes XBMC to minimize if I have it is running fullscreen. frown.gif
post #51 of 53
Long time lurker here finally had to post.

I'm having this same ****ing issue and have been dealing with it for a long time. I have my ATI HD56xx card hooked to my sony receiver via HDMI and then the receiver to my samsung TV via HDMI. I have always had detection issues with this combo and found that if I created a macro on my remote to switch my recevier and tv inputs to another source then back to my pc it would output the correct resolution and hdmi audio issue (This was all under windows 7). So now I have upgraded my system to windows 8 and it has become much worse, now that same macro trick doesnt work, I am forced to log out, run the macro then log back in (I was fine with the previous inconvenience but this is too much).

So, I uninstalled the most recent ati driver and installed the win7 12.1 x64 driver on my windows 8. Now the audio and res are fine when power cycling the tv but now I get random HDMI audio distortions or cuts (very infrequent but still annoying). After years of having issues with this I am about to switch to Nvidia...

I can handle little nuances with the system but the Girlfriend just moved in and I am constantly getting txts like "the sound isnt working again", I'm sure you guys understand.
post #52 of 53
WAF is very important for your sanity! I think you meant to say you loaded 12.10 (the October release, not the January release). I feel your pain and have always been able to have my HDMI audio track flawlessly through my HD4550 (now HD6450), Onkyo 803 to my PJ. I have the HDMI set as DEFAULT along with NOT doing any Auto-Detect of EDID (displays). Have you tried unloading your CCC s/w, reboot and then reload? I also removed the RealTek HDMI audio from my system thus having ONLY the AMD HDMI Audio device. I did this years ago when I was having issue losing HDMI audio after switching off the PJ... cured my woes even before Win 7 SP1 supposedly addressed the "loss of HDMI audio" concern.
post #53 of 53
Quote:
Originally Posted by Puwaha View Post

Have you tried the Realtek HDMI drivers?
I don't believe that they work with the 7XXX cards (or I couldn't get them to install for me).

This is clearly a HDCP issue between your video cards and your TVs/receivers. I had the exact same problem as the rest of you when I was using a GTS450, switched to a 7750 and it works like it dream. I can turn things off or switch inputs and everytime I switch over to the PC I have audio. This is with a Marantz and Sony TV (both HDMI ver1.4). And this doesn't seem like a magic combination for me either because I used to be sporting a Sony receiver with a JVC TV and had nothing but issues with anything Nvidia connected to it (mostly audio). One trick that you could try people is to use a DVI to HDMI adapter (one that's audio capable). I know that this sounds bass ackwards, but it's helped me out a few times with HDCP issues.

Edit: Forgot to mention that I'm running the latest drivers (non beta) with my 7750 without issue.
Edited by Ryan L - 11/19/12 at 9:45pm
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