Sent: Friday, May 25, 2012 11:53 AM
Subject: General Questions
Category: Submition
To Whom It May Concern:
I was wondering if you have an update as to the future of HDI Dune? I've noticed the stock keeps dropping and recently the prices went up for all the devices, which sincerely does not make sense unless. Dune has not made any hardware updates to any of its devices to explain such price increase.
I currently own a Dune D1, and I was interested in buying more Dune devices, but with the price increase, I won't be doing this. I was wondering if Dune plans to reduce its prices at all? When? If there is no price reduction or at least hardware update to were it warrants the price increase, I will be looking else where for the 4 other media players I need.
Thank you for any information regarding this issues.
Submitted By:
Name: Gustavo
Email:
Hello Gustavo,
While we understand if the price increases customers would like to see a hardware change, but that was not the case this time. There were many reasons for the price increase, but I can assure you greed was not one of them. The prices will not be going down, and I would imagine when the next generation of players is released, the prices will remain consistent.
All 864X series units, with the exception of the B1, are in stock in the USA and have been for quite some time. The B1 units went out of stock Tuesday, and the stock is due here today. I think that is quite reasonable.
Every month sales increase, and every month we reforecast our USA stocking levels. Keep in mind, when a sudden demands for inventory are not expected, and then they happen, it makes forecasting much more difficult.
Everyone has a right to purchase a product that fits their needs and price range. If the Dune is now outside of your range, I am sorry to hear that. We have a quality product that is FULLY licensed in every aspect. Most custom installers, like James, think the price point is now correct.
Thanks for your thoughts,
Michael Truppi
Subject: General Questions
Category: Submition
To Whom It May Concern:
I was wondering if you have an update as to the future of HDI Dune? I've noticed the stock keeps dropping and recently the prices went up for all the devices, which sincerely does not make sense unless. Dune has not made any hardware updates to any of its devices to explain such price increase.
I currently own a Dune D1, and I was interested in buying more Dune devices, but with the price increase, I won't be doing this. I was wondering if Dune plans to reduce its prices at all? When? If there is no price reduction or at least hardware update to were it warrants the price increase, I will be looking else where for the 4 other media players I need.
Thank you for any information regarding this issues.
Submitted By:
Name: Gustavo
Email:
Hello Gustavo,
While we understand if the price increases customers would like to see a hardware change, but that was not the case this time. There were many reasons for the price increase, but I can assure you greed was not one of them. The prices will not be going down, and I would imagine when the next generation of players is released, the prices will remain consistent.
All 864X series units, with the exception of the B1, are in stock in the USA and have been for quite some time. The B1 units went out of stock Tuesday, and the stock is due here today. I think that is quite reasonable.
Every month sales increase, and every month we reforecast our USA stocking levels. Keep in mind, when a sudden demands for inventory are not expected, and then they happen, it makes forecasting much more difficult.
Everyone has a right to purchase a product that fits their needs and price range. If the Dune is now outside of your range, I am sorry to hear that. We have a quality product that is FULLY licensed in every aspect. Most custom installers, like James, think the price point is now correct.
Thanks for your thoughts,
Michael Truppi
