Onkyo TX-NR818 "official" owner's thread discussion - Page 142

Originally Posted by william06 

Al though I have not noticed the issue, I understand that does not mean it is not there . If it is a case that it is a hardware issue, then since the 0007 series every year there has been some sort of issue with the Onkyo receivers. Both hard or software.At least they offered a firmware to correct the issue if software if hardware they issued an ra to fix or at least made sure it was taken care of. This seems to be another one of those issues. If software they should offer a firmware, if hardware they should definitely offer free fix or replacement or a different unit of at least equal value. If they choose to ignore the issue and put owners through a dog and pony show as they presently are doing, then anyone thinking about purchasing one of these or another Onkyo should definitely wait to see the outcome. If people are noticing the issue on a recently purchased unit and still in the return window, I would seriously consider taking advantage of they're dealers return window.

Originally Posted by cytoSiN 

Everyone who is complaining here but who has not yet complained in the Onkyo thread, get on it! http://forums.onkyousa.com/viewtopic.php?f=2&t=138

Originally Posted by steveting99 

I'm looking to replace my old 12-year old Onkyo receiver that has continued to work well up to this day - I do like Onkyo products. I would like to have another Onkyo and have been eyeing the TX-NR818 model (great features for the price), however, the issues related to 24P bug, the drop outs when streaming high resolution music files, some networking issues has made me pause.

Is there a way I can let Onkyo know that they'll be missing out on sale due to their head in the sand approach in dealing with defective equipment? Maybe AVS forum is not the right place, but surely there must be another forum that Onkyo management does monitor and will take note.

Perhaps if there are enough of current and future Onkyo owners who can state the facts about the problems, then make it known to the rest of the world about Onkyo issues, Onkyo management wont be able to hide or say these are minor - that only the fringe (the minority or what ever one would refer to) at AVS forums are experiencing. It's not that I want to belittle Onkyo, it's to help management understand what the problems are, address them and help make a better product that people would like to purchase and continue to purchase with confidence.

Steve

Originally Posted by FlatRocky 

If you have ipad or iphone, try Oremote app, best $4.99 that i spent on an app for this receiver. Most of the settings are one touch shortcuts on Oremote. I use it 95% of the time. For me, it also controls my cec hdmi conected oppo dvd player.

Originally Posted by rworne 

I wonder how iRule and the gang do a lot of those settings. A lot of them are buried in the GUI "Quick Setup" and have no discrete controls. I did find the IP controls to handle those, but they are undocumented and a pain to deal with. The undocumented command set is even larger than the documented set - it lets you get into nearly everything the receiver can do. On the 818 I can do interesting things like pull the temp, firmware revision for each chip, and even do a full system reset.

I have about a dozen or so commands that are as of yet a total mystery. My holy grail would be to find one that would switch regions from US to EU or JP - since at least the US and EU versions seem to use the same firmware. JP models might be a bit too much to ask for.

Originally Posted by rworne 

I have about a dozen or so commands that are as of yet a total mystery. My holy grail would be to find one that would switch regions from US to EU or JP - since at least the US and EU versions seem to use the same firmware. JP models might be a bit too much to ask for.

Originally Posted by MadMyers 

If your contact at Onkyo knows about it, he should tell Onkyo's support people about it...

Originally Posted by chrisexv6 

Has anyone been able to determine if other models are affected? 809, etc.

Originally Posted by Patrick Murphy 

Here's a link to a European forum that found it in 609 and 809's back in January.

Start at post 73.

http://www.avforums.com/forums/av-amplifiers-receivers/1574646-onkyo-tx-nr609-owners-thread-part-2-a-3.html

Originally Posted by fight4yu 

Where do you find the undocumented commands? I checked the "documented one" and the one to completely turn off VFD is "N/A", but given if you are in pure Audio mode, the VFD can be turned OFF completely, I think there is likely a way. Does this exist in the undocumented world?

Originally Posted by Dums 

Any chance that you've discovered a way to send custom CEC commands? My Samsung LCD ignores documented commands to control TV set.

Originally Posted by chrisexv6 

Has anyone been able to determine if other models are affected? 809, etc.

Originally Posted by fahrenheit 

I've traced it back at least as far as the 807 (Faroudja chipset), so we can safely remove the HQV as being the problem.

Originally Posted by TheaterChad 


If you feel your words will make any difference, the link is above, feel free to try, the more the better, but this was reported back in mid to late July or early August, and still no FW fix...

Originally Posted by Adam James 

How many people have actually seen the effects of the 24p bug?

Originally Posted by freshdecay 

A few things here from a first time user:

It appears Onkyo could have made the firmware update notifications a little more obvious. I did spend quite a bit of time trying to update last night, when it appears it had already been done for me in the background. Many users have commented on this so far as they did not know they had already updated. A simple "your firmware is up to date" notification perhaps?

I setup my receiver for the first time last night. I only have one issue so far. When trying to calibrate through Audyssey, my remote wouldn't work and I had to use the button on the front panel on the receiver to progress. This also occured when trying to switch sound modes (games,movie, THX) from the remote, simply would not work. I downloaded the app and the remote app worked fine.
Not sure if there is something wrong with my remote or I need to select something on it to allow these functions to work..

Also Audyssey said that my sub was 9 metres away which is about a three fold over estimation. Will this be an issue? Should I manually change it to 3/4 metres which is the actual distance?

What are the supreme listening modes for music/movies/games?

thanks folks![/quote

Don't forget to press RECEIVER (as a source on the remote) when using your remote to control receiver functions. ..
Don't change the sub distance. Your sub has probably a DSP which delays the signal.
Distance in Audyssey is actually "time" (messured in the time domain).

When whatching Blu-ray then I'm using straight decode Dolby Digital/DST bitstream. Don't forget to set your BD player to bitstream also.
If you have a 7.1 (or larger) system the you should try Audyssey DXS or NEO X modes.
I'm using DD TV Logic when watching TV, and DD Music or Stereo (2.1) for music.
Is all down to your own preferences:)))

Originally Posted by AVRams 

Freshdecay

Don't forget to press RECEIVER (as a source on the remote) when using your remote to control receiver functions. ..
Don't change the sub distance. Your sub has probably a DSP which delays the signal.
Distance in Audyssey is actually "time" (messured in the time domain).

When whatching Blu-ray then I'm using straight decode Dolby Digital/DST bitstream. Don't forget to set your BD player to bitstream also.
If you have a 7.1 (or larger) system the you should try Audyssey DXS or NEO X modes.
I'm using DD TV Logic when watching TV, and DD Music or Stereo (2.1) for music.
Is all down to your own preferences:)))

Originally Posted by EHUFF 

For those that would like to see what the 24p bug looks like, I've attached an example video of the problem. I took a 23.976 fps test file (posted earlier in this thread) and ran it through my professional video editing system and output at 24.00 fps. As expected every 1000 or 1001 frames (approx 41 seconds) there is a frame repeat. It is very subtle, which is why I believe some don't notice it, but it it certainly not how the 818 output should be. The attached video is an excerpt of a longer test video and clearly has its frame labeled 1000 repeat twice, just like it would show on the 818 main output. You'll see a very fast stop and go effect.

skip_example.zip 393k .zip file

Originally Posted by EHUFF 

For those that would like to see what the 24p bug looks like, I've attached an example video of the problem. I took a 23.976 fps test file (posted earlier in this thread) and ran it through my professional video editing system and output at 24.00 fps. As expected every 1000 or 1001 frames (approx 41 seconds) there is a frame repeat. It is very subtle, which is why I believe some don't notice it, but it it certainly not how the 818 output should be. The attached video is an excerpt of a longer test video and clearly has its frame labeled 1000 repeat twice, just like it would show on the 818 main output. You'll see a very fast stop and go effect.

skip_example.zip 393k .zip file