or Connect
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Official Samsung UNXXES7100 Thread.
New Posts  All Forums:Forum Nav:

Official Samsung UNXXES7100 Thread. - Page 80

post #2371 of 2849
Quote:
Originally Posted by PiratesCove View Post

Yes, I have experiences with both.

Samsung is a year + 3 months if you register at Samsung Support online.

Its free and Direct, Best Buy has to get parts from Samsung.

An eventual Samsung replacement can be an improvement...Best Buy will downgrade you.
I Spoke to Geek Squad today. Wow, I ws surprised to find out that Samsung is the way to go. I was told that a single pixel failure does not provide for a panel replacement. It requires several pixels bad and location was also a consideration. Another surprise to me was that during the factory warranty period, Best Buy extended warranty only covers things like power surge failures but not Mfg component failures. Thanks PiratesCove for the GOOD infomation. I guess I am not getting that F series TV so easy after all But I did start the process with Samsung today.
post #2372 of 2849
Quote:
Originally Posted by mgh26 View Post

I Spoke to Geek Squad today. Wow, I ws surprised to find out that Samsung is the way to go. I was told that a single pixel failure does not provide for a panel replacement. It requires several pixels bad and location was also a consideration. Another surprise to me was that during the factory warranty period, Best Buy extended warranty only covers things like power surge failures but not Mfg component failures. Thanks PiratesCove for the GOOD infomation. I guess I am not getting that F series TV so easy after all But I did start the process with Samsung today.

Glad to help, its funny Samsung Service is supposed to contact me Tomorrow to reschedule.

Geek Squad repairs were pretty awful - and their parts are all refurbs./used.

Samsung Service is way more precise, careful and knowledgeable.

I really hope they can't find an NEW (I won't accept another defective) panel, so I can upgrade to the F series.
post #2373 of 2849
Anybody have a suggestion for the following issue I'm experiencing I'd appreciate it- In low light scenes, I often see an outlining effect around people and objects floating about an inch or so around the object in the same shape. Doesn't happen in well lit scenes. I have noise reduction set to off, sharpness at 0. Thanks
post #2374 of 2849
Looks like Wednesday I get the "perfect" panel or convince the service tech to let ECR handle this.

The ES7100 is still an excellent HDTV, except for the viewing angle.

If I can exchange again, I may even consider the ES8000.
post #2375 of 2849
Wanted to post my story on this TV. Purchased the 7100 3 weeks ago. Replaced an older model LCD Samsung. Out of the box it was very bright. Good picture but not real satisfied. Tried several calibrations from this thread and the 8000 thread I found the "10K calibration" the best but still continued to try others. Being someone that likes to tinker I was going to keep trying until I got it right. One day I decided to buy all new HDMI cables. Mine were very old. Some maybe 5 + years old. Once i changed all of them to the new ones Blue Rigger my pictured improved dramatically. In fact I almost did not want to turn the TV off the couple of nights the picture was so good. These were very inexpensive HDMI cables and I have no way of proving these made the difference but something sure did. Glad I did not return it because I have very little to no flashlighting and minimal clouding.
post #2376 of 2849
Is this a sales pitch? The hdmi cables have nothing to do with the PQ assuming there is a picture
that is not broken.
post #2377 of 2849
I ordered the ES 7100 60" model last week and it arrived on Saturday. Very pleased so far I tried a few different calibration settings from this thread...post 1344 on pg45 and post 1968 on pg66 both are pretty good but still toying around with the settings. this might be a stupid question but how do you enable to so called "soap opera" effect. I'm using pirate coves settings in post 1968 and its in movie mode. Is the "soap opera" disabled in movie mode or is it something else. I just want to see if I can get used to the effect or not. Any help would be appreciated and if anybody else has any other settings they'd like to share I'm always up for trying to improve the pq.
Edited by tootall77 - 3/25/13 at 6:55pm
post #2378 of 2849
Ive spent countless hours online trying to equip myself with best knowledge before I calibrated tv. Have un55es7100. Will be calibrating with Disney bluray WOW on a ps3 hooked up with hdmi to onkyo txnr609 and then hdmi from onkyo to tv. I have video settings on onkyo to direct. I've read plenty of mixed opinions on what settings to use for ps3. First I thought u set display settings on ps3 for rgb full to full if playing a game and hdmi level to normal on tv and opposite if watching a movie. Then i came across info saying if your tv supports it to leave rgb on full and hdmi level to normal. Long story short, before i calibrate this should i have ps3 settings for rgb to full or limited and should i set output to rgb or y pb/cb pr/cr. I really would like to do it right the first time rather then doing it again because I plan on spending a little bit of time with it
post #2379 of 2849
Quote:
Originally Posted by tootall77 View Post

I ordered the ES 7100 60" model last week and it arrived on Saturday. Very pleased so far I tried a few different calibration settings from this thread...post 1344 on pg45 and post 1968 on pg66 both are pretty good but still toying around with the settings. this might be a stupid question but how do you enable to so called "soap opera" effect. I'm using pirate coves settings in post 1968 and its in movie mode. Is the "soap opera" disabled in movie mode or is it something else. I just want to see if I can get used to the effect or not. Any help would be appreciated and if anybody else has any other settings they'd like to share I'm always up for trying to improve the pq.

Its the Auto Motion Plus (AMP) setting-its frame interpolation.

Try Standard, Smooth or play with the Custom settings.

You are right my settings avoid AMP and "soap opera effect".
post #2380 of 2849
Quote:
Originally Posted by droseofc View Post

Ive spent countless hours online trying to equip myself with best knowledge before I calibrated tv. Have un55es7100. Will be calibrating with Disney bluray WOW on a ps3 hooked up with hdmi to onkyo txnr609 and then hdmi from onkyo to tv. I have video settings on onkyo to direct. I've read plenty of mixed opinions on what settings to use for ps3. First I thought u set display settings on ps3 for rgb full to full if playing a game and hdmi level to normal on tv and opposite if watching a movie. Then i came across info saying if your tv supports it to leave rgb on full and hdmi level to normal. Long story short, before i calibrate this should i have ps3 settings for rgb to full or limited and should i set output to rgb or y pb/cb pr/cr. I really would like to do it right the first time rather then doing it again because I plan on spending a little bit of time with it

For Xbox360 I use RGB and HDMI Black Level: Normal.
post #2381 of 2849
Quote:
Originally Posted by PiratesCove View Post

For Xbox360 I use RGB and HDMI Black Level: Normal.
Thank you for the reply, I have seen alot of your posts on this thread and really appreciate your info. I've read somewhere that games are developed or whatever using rgb and blu ray movies are y pb. Does it matter that much to switch it for each? I just got done calibrating with the wow disc on movie mode and y pb output on with super whites on. Should i go through it again on a different picture mode that ill specifically use for gaming with rgb on full?
post #2382 of 2849
Quote:
Originally Posted by droseofc View Post

Thank you for the reply, I have seen alot of your posts on this thread and really appreciate your info. I've read somewhere that games are developed or whatever using rgb and blu ray movies are y pb. Does it matter that much to switch it for each? I just got done calibrating with the wow disc on movie mode and y pb output on with super whites on. Should i go through it again on a different picture mode that ill specifically use for gaming with rgb on full?

You really can't go wrong with YCbCr if you use HDMI Black Level: Low.

RGB setting allows the Game Console to do the processing with less lag and more responsiveness.

I rarely watch video sources via. the Xbox360 so the slight switch doesn't matter.

If you mainly game go with RGB, if you also watch alot of videos (Blu-ray) via. the PS3 stick with YCbCr.
post #2383 of 2849
That makes it a ton easier. Thanks a lot! I've read so many different things in the past 2 days I was confused. Even saw one article saying how Samsung had the hdmi low and normal labeled wrong so normal was actually low and low was normal. I was ready to throw the towel in
post #2384 of 2849
"Is this a sales pitch? The hdmi cables have nothing to do with the PQ assuming there is a picture
that is not broken."


Nope. Dont care about making a sale just telling everyone my experience. I have told many a people over the years that cables do not make a difference but something sure did for me and the only thing I changed was the HDMI cables. I guess I could have had a bad one and never knew it.
post #2385 of 2849
Quote:
Originally Posted by droseofc View Post

That makes it a ton easier. Thanks a lot! I've read so many different things in the past 2 days I was confused. Even saw one article saying how Samsung had the hdmi low and normal labeled wrong so normal was actually low and low was normal. I was ready to throw the towel in

This is true, but I think you have it set up correct now.
post #2386 of 2849
Thread Starter 
Quote:
Originally Posted by Hooterville View Post

Once in a while my 60" 7100 will get these green Matrix like lines on peoples faces and wording just after turning the set on. If I turn the TV off and back on again these lines are gone. I think this happens just after a firmware or smart hub update. Anyone else seen this problem on their 7100 series TV?

Anyone else seen this problem?
post #2387 of 2849
Help, during any smart hub playback like YouTube, Netflix, amazon, etc. I have almost no control via remote. I can't turn up the volume or stop playback. It works about 5% of the time. Remote apps on my phone do fine. New tv, updated firmware, no change.
post #2388 of 2849
I saw the F7100 today at Best Buy...looked Identical to the ES7100 except for the silver bezel and Samsung logo.

The picture quality looked just like the ES7100, slightly less than the F8000 above it.
post #2389 of 2849
Quote:
Originally Posted by PiratesCove View Post

For Xbox360 I use RGB and HDMI Black Level: Normal.

For the actual Xbox settings (not he TV) do you have it set to expanded?
I was playing Tomb Raider and it didn't crush the details, i was surprised how nice it looked.
post #2390 of 2849
Quote:
Originally Posted by helvetica bold View Post

For the actual Xbox settings (not he TV) do you have it set to expanded?
I was playing Tomb Raider and it didn't crush the details, i was surprised how nice it looked.

Yes...I use Expanded.
post #2391 of 2849
Samsung support tech just left and he was very helpful.

I showed him the 3 dark horizontal lines in various 3D sources.

He then proceed to Install a June 2012 panel.

I looked at the Explore 3D via. Smart Hub -Underwater 3D and the lines were just as bad/slightly worse.

I then convinced him to put in for an Exchange so he filled out the paper work.

So in the next two weeks I need to decide on the ES8000 or F8000 depending on the cost difference.
post #2392 of 2849
Quote:
Originally Posted by PiratesCove View Post

Samsung support tech just left and he was very helpful.

I showed him the 3 dark horizontal lines in various 3D sources.

He then proceed to Install a June 2012 panel.

I looked at the Explore 3D via. Smart Hub -Underwater 3D and the lines were just as bad/slightly worse.

I then convinced him to put in for an Exchange so he filled out the paper work.

So in the next two weeks I need to decide on the ES8000 or F8000 depending on the cost difference.

Man....putting in a June 2012 panel is almost like a downgrade in my opinion. Glad to hear your repair guy was nice enough to do the paperwork for the exchange.

My repair guy wasn't helpful at all. After he installed the 1st panel, I told him I wasn't satisfied with the uniformity on the new panel on the D6000. He told me he was going to call it into Samsung to see if a exchange or a another panel was going to be ordered. Instead of doing that he closed out my repair ticket as complete and didnt bother letting Samsung know that the repalcement panel was defective.

I had to contact samsung on my own again for another repair. The 2nd panel got put in and was worse than the 1st replacement. Btw....as he was putting in the panel, he did drop it quite hard on the floor. When I told him I still he issues with the panel, he then called his boss who said leave the tv as is with the replacement panel and tell the customer to work it out with samsung.

So my repair expereinces are all horrible with the local repair guys, and finally after 3 phone calls to samsung, I was told I could get an exchange for the 2012 models.
post #2393 of 2849
Quote:
Originally Posted by axm438 View Post

Man....putting in a June 2012 panel is almost like a downgrade in my opinion. Glad to hear your repair guy was nice enough to do the paperwork for the exchange.

My repair guy wasn't helpful at all. After he installed the 1st panel, I told him I wasn't satisfied with the uniformity on the new panel on the D6000. He told me he was going to call it into Samsung to see if a exchange or a another panel was going to be ordered. Instead of doing that he closed out my repair ticket as complete and didnt bother letting Samsung know that the repalcement panel was defective.

I had to contact samsung on my own again for another repair. The 2nd panel got put in and was worse than the 1st replacement. Btw....as he was putting in the panel, he did drop it quite hard on the floor. When I told him I still he issues with the panel, he then called his boss who said leave the tv as is with the replacement panel and tell the customer to work it out with samsung.

So my repair expereinces are all horrible with the local repair guys, and finally after 3 phone calls to samsung, I was told I could get an exchange for the 2012 models.

Real tales of Horror...eek.gif

The "new" panel looks decent (in the daylight, tonight will be the real test).

My third panel fix for the D6900 looked unacceptably bad- so this is O.K. 2D -wise.

Honestly, my thoughts are on the new exchange model.

The F7100 looks nice also, but I really want the F8000- I'd settle for the ES8000 too. biggrin.gif
post #2394 of 2849
What they did with me was they sent me a credit of the purchase price of the D6000 and sent it to Bestbuy since they were partners for replacements. I was told to take my old TV to the store and pick out a TV of my choice. I went and picked up the ES6100. Brought it home and hated the horrible picture quality. About 3 weeks later the ES7100 was just $300 more so went and exchanged it within the 30 day period for the ES7100. Two weeks later went and exchanged it for another ES7100 due to flashlighting. I'm somewhat satisfied with this one. I'm just tired of playing the panel lottery.
post #2395 of 2849
Quote:
Originally Posted by PiratesCove View Post

Samsung support tech just left and he was very helpful.

I showed him the 3 dark horizontal lines in various 3D sources.

He then proceed to Install a June 2012 panel.

I looked at the Explore 3D via. Smart Hub -Underwater 3D and the lines were just as bad/slightly worse.

I then convinced him to put in for an Exchange so he filled out the paper work.

So in the next two weeks I need to decide on the ES8000 or F8000 depending on the cost difference.
Did you get another US02 panel version? I,m just curious since I have a new panel in the works. I,m still awaiting a tier 2 return call to start the process. Any suggestion to help speed things up? Its been a few days since I was told I would be getting a call back and so far nothing.
post #2396 of 2849
Quote:
Originally Posted by mgh26 View Post

Did you get another US02 panel version? I,m just curious since I have a new panel in the works. I,m still awaiting a tier 2 return call to start the process. Any suggestion to help speed things up? Its been a few days since I was told I would be getting a call back and so far nothing.

No clue on panel type only know it was manufactured 6. 6. 12. on panel label.

I believe its a Samsung panel as it still excellent 2D, with details, color saturation etc.

I went direct to ECR first, I had 3 previous repairs with my local repair company.

The Local Samsung repair company orders parts first, then does a visit and the tech decides what happens.

Infact, he suggested the exchange-left his card and even advised me to "go plasma".

Call back or contact Samsung support online and get contact info. on the repair company.
post #2397 of 2849
So frustrating! http://forums.cnet.com/7723-13973_102-580746-1/samsung-remote-not-working-properly/?tag=contentMain;posts

Same problem here, anyone else? Thinking of returning this otherwise great tv. No point in having a smart tv if you can't control the streaming apps
post #2398 of 2849
I'm having an issue with my smart hub apps on my es7100. When I go into netflix and slect to play a movie I can still here the audio from my cable box. I have everything going through my sony receiver with hdmi cables and also have the latest firmware update. If anybody has any insight, comments or solutions it would be greatly appreciated.
post #2399 of 2849
TooTall does your Sony receiver have ARC? What HDMI port are you using to connect tv to receiver Samsung uses HDMI #2 for ARC.
ARC= Audio Return Channel
If your receiver doesn't support you will have to use tv speakers or run optical audio out to receiver.

High Tide have you tried covering you IR sensor with a piece of paper or even scotch tape? Sometimes there is interference due to environment that covering the Ir sensor on the tv will fix.
post #2400 of 2849
good idea and RTR.

I will try that. It seems to be something like that. it only happens when i'm streaming so maybe the wifi streaming is blocking the IR. If I get within 5 feet of the TV it works great, but as soon as i start backing up it goes out.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: LCD Flat Panel Displays
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Official Samsung UNXXES7100 Thread.