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Panasonic ST50 image retention, please help! - Page 12

post #331 of 730
Quote:
Originally Posted by SightSeeker1 View Post

Just wondering where you people are seeing all this IR? Are you seeing it on slides or during regular TV/Movie viewing. I have not babied my TV one bit or ever ran a single slide or even the bars. I play xbox for hours like Mass effect, Spec Ops or anything else and haven't noticed a thing. I even use it as a PC and haven't seen anything.

if you've played mass effect 3 online for any length of time in "cinema" or "thx" mode without pixel orbiter on, then my advice to you is DON'T look at solid colored slides or be prepared to freak out.
IR is like that ugly girl at the bar, once you see it, you can't UNSEE it.
post #332 of 730
One can only hope smile.gif

I will definitely keep you guys posted. New replacement unit will be delivered by the end of next week.
post #333 of 730
Quote:
Originally Posted by vilago View Post

if you've played mass effect 3 online for any length of time in "cinema" or "thx" mode without pixel orbiter on, then my advice to you is DON'T look at solid colored slides or be prepared to freak out.
IR is like that ugly girl at the bar, once you see it, you can't UNSEE it.

I put it in game mode and made adjustments. What I do notice is the streaks from the anti glare coating kind of looks like a dirty screen on whites. I noticed it first on the google homepage screen. I can see it when the set is off too. Kind of annoying but I don't let it get to me.
post #334 of 730
Quote:
Originally Posted by SightSeeker1 View Post

Just wondering where you people are seeing all this IR? Are you seeing it on slides or during regular TV/Movie viewing. I have not babied my TV one bit or ever ran a single slide or even the bars. I play xbox for hours like Mass effect, Spec Ops or anything else and haven't noticed a thing. I even use it as a PC and haven't seen anything.

Mainly on slides, or light scenes like blue skys. Once you see it you always see it.
Quote:
Originally Posted by lyrrad721 View Post

One can only hope smile.gif
I will definitely keep you guys posted. New replacement unit will be delivered by the end of next week.

Make sure you schedule your appointment with the shipping company. In my case they didnt arrange a time until the TV was in their local distribution center, and then I had to set an appointment which pushed it into next week. Maybe call Amazon or the freight company and arrange a time now.
Quote:
Originally Posted by SightSeeker1 View Post

I put it in game mode and made adjustments. What I do notice is the streaks from the anti glare coating kind of looks like a dirty screen on whites. I noticed it first on the google homepage screen. I can see it when the set is off too. Kind of annoying but I don't let it get to me.

I wonder if this is what I am seeing on the new set.
post #335 of 730
thanks vilago,

looks like size 1 is the setting to use

size 1 = 95%
size 2 = 100%
post #336 of 730
Wow just found this thread and now I am starting to get worried.

I just bought a 60 inch ST based off all the awesome reviews on the internet about its picture quality.

So far I have only watched about 6 hours of TV on it but as of yet I honestly have not noticed any IR. So far I have watched a Dallas Cowboys football game, a NY Yankees baseball playoff game, and half an episode of The Voice.

I kina wish I had noticed the IR concerns on the set before I bought it. I guess I am going to go home tonight and look for some IR on my set as I had never even considered looking for it.

I only read on article on CNet saying that IR on a plasma is not a real concern and if you just watch the dang thing like normal everything should be ok.

So far I have been blown away by the picture quality and have only noticed some very minor/faint "streaks" when looking at a solid white background. I'm guessing after reading this forum that those minor streaks are coming from the screen filter application.
post #337 of 730
Quote:
Originally Posted by TennisFreak View Post

Wow just found this thread and now I am starting to get worried.
I just bought a 60 inch ST based off all the awesome reviews on the internet about its picture quality.
So far I have only watched about 6 hours of TV on it but as of yet I honestly have not noticed any IR. So far I have watched a Dallas Cowboys football game, a NY Yankees baseball playoff game, and half an episode of The Voice.
I kina wish I had noticed the IR concerns on the set before I bought it. I guess I am going to go home tonight and look for some IR on my set as I had never even considered looking for it.
I only read on article on CNet saying that IR on a plasma is not a real concern and if you just watch the dang thing like normal everything should be ok.
So far I have been blown away by the picture quality and have only noticed some very minor/faint "streaks" when looking at a solid white background. I'm guessing after reading this forum that those minor streaks are coming from the screen filter application.

6 hours is nothing, if you notice any IR when you get home, just leave it on something full screen for a few hours. you aren't in the 'trouble' zone just yet. but definitely be mindful of what you're watching, how long and how bright the settings are for the first 200-500 hours. in general it's a good idea to be safe than sorry
post #338 of 730
TennisFreak what is the build date of your set? Should be written on the back of you TV
post #339 of 730
Ok just got home to check. The build date is September 2012.
post #340 of 730
Quote:
Originally Posted by vilago View Post

If you're so upset about it, just get an LCD. that's what I'm saying to everyone who complains and blames everything on the TV. 100 hours isn't enough break in time IMO and honestly the chances for IR are only reduced over time not eliminated. it's possible you have a defective set but i have never heard of someone having problems that extreme without viewing habits/settings being at least partially to blame.
Well youve heard of the set having these issues now. I use the tv correctly. Low contrast, low brightness, and properly aged. Thanks for the advice to buy an LCD but I already own one. A 2012 LG, nice model tv. Only it doesnt work well with the xbox. But your generic advice to go LCD must be very wise advice since you tell it to anyone who experiences problems with their set. Because there is no way its the tv's fault, right?

Except in my case at least it absolutely is the fault of the tv. I was able to diagnose a glitch in the pixel orbiter while the TV is in HD size2 mode by placing a piece of silly putty over a fixed point in the displayed image. It never moved. Then I tested size1 with a second spot of silly putty and could watch the image shift. Alot. Back to size2 and still no shifting. I kept going back and forth between size1 and size2, and noticed that every once in a while the HD size2 image no longer lined up with the silly putty so I watched and waited size2 mode again and it was finally shifting, albeit alot less, but moving. Toggled back and forth between size1 and size2 and the pixel orbiter quit working in size2 again. Somehow it doesnt work when it should. Best Buy is going to come look at it, see if manually overriding the orbiter settings fixes the problems in the default user menu. Apparently the service menu allows you to play with the pixel orbiter.

Could this be why some people are having issues? Idk. But its obvious to me that the set is defective, even if u feel its in a trivial way. I shouldn't have to toggle back and forth over and over between size1 and size2 in hopes that the pixel orbiter starts functioning.
post #341 of 730
To my knowledge, pixel orbiter works in a way more subtle way in Size 2, because the tv hasn't got 'exceeding' picture to work with off the screen. On my tv (which is an ut50 btw) pixel orbiter effect is almost unnoticeable in Size 2 but still haven't got any problem with ir, even after 2 hours sessions of gaming.
Be sure to have pixel orbiter set to 'on' and not to 'auto' which is reported to be less effective.
post #342 of 730
Pixel orbiter on my st50 has no auto or on, it's either enable or disable, that's it. Also, when I enable the orbiter, size 2 is grayed out. To use size 2, I need to first set the orbiter to disable.
post #343 of 730
Quote:
Originally Posted by allWhiteMeat View Post

Well youve heard of the set having these issues now. I use the tv correctly. Low contrast, low brightness, and properly aged. Thanks for the advice to buy an LCD but I already own one. A 2012 LG, nice model tv. Only it doesnt work well with the xbox. But your generic advice to go LCD must be very wise advice since you tell it to anyone who experiences problems with their set. Because there is no way its the tv's fault, right?
Except in my case at least it absolutely is the fault of the tv. I was able to diagnose a glitch in the pixel orbiter while the TV is in HD size2 mode by placing a piece of silly putty over a fixed point in the displayed image. It never moved. Then I tested size1 with a second spot of silly putty and could watch the image shift. Alot. Back to size2 and still no shifting. I kept going back and forth between size1 and size2, and noticed that every once in a while the HD size2 image no longer lined up with the silly putty so I watched and waited size2 mode again and it was finally shifting, albeit alot less, but moving. Toggled back and forth between size1 and size2 and the pixel orbiter quit working in size2 again. Somehow it doesnt work when it should. Best Buy is going to come look at it, see if manually overriding the orbiter settings fixes the problems in the default user menu. Apparently the service menu allows you to play with the pixel orbiter.
Could this be why some people are having issues? Idk. But its obvious to me that the set is defective, even if u feel its in a trivial way. I shouldn't have to
toggle back and forth over and over between size1 and size2 in hopes that the pixel orbiter starts functioning.

Could you show some pics of your IR? It sounds pretty severe and I'l like to see how it looks since I'm interested in this set. Thanks!
post #344 of 730
Yea, I'd like to see some pictures too
post #345 of 730
Quote:
Originally Posted by allWhiteMeat View Post

Well youve heard of the set having these issues now. I use the tv correctly. Low contrast, low brightness, and properly aged. Thanks for the advice to buy an LCD but I already own one. A 2012 LG, nice model tv. Only it doesnt work well with the xbox. But your generic advice to go LCD must be very wise advice since you tell it to anyone who experiences problems with their set. Because there is no way its the tv's fault, right?
Except in my case at least it absolutely is the fault of the tv. I was able to diagnose a glitch in the pixel orbiter while the TV is in HD size2 mode by placing a piece of silly putty over a fixed point in the displayed image. It never moved. Then I tested size1 with a second spot of silly putty and could watch the image shift. Alot. Back to size2 and still no shifting. I kept going back and forth between size1 and size2, and noticed that every once in a while the HD size2 image no longer lined up with the silly putty so I watched and waited size2 mode again and it was finally shifting, albeit alot less, but moving. Toggled back and forth between size1 and size2 and the pixel orbiter quit working in size2 again. Somehow it doesnt work when it should. Best Buy is going to come look at it, see if manually overriding the orbiter settings fixes the problems in the default user menu. Apparently the service menu allows you to play with the pixel orbiter.
Could this be why some people are having issues? Idk. But its obvious to me that the set is defective, even if u feel its in a trivial way. I shouldn't have to toggle back and forth over and over between size1 and size2 in hopes that the pixel orbiter starts functioning.

By saying to get an LCD i'm saying LCDs don't have burn in therefore if the risk of burn in bothers you then get the LCD (at a significant loss in PQ) so that you don't have to worry. i don't say that this set or others specifically have a "defect". The pixel orbter thing sounds weird, but I don't really know how it is supposed to work. i also dont' know if it is making that much of a difference in your particular case being on or off because of the level of severity IR you say you have.
post #346 of 730
Quote:
Originally Posted by vilago View Post

By saying to get an LCD i'm saying LCDs don't have burn in therefore if the risk of burn in bothers you then get the LCD (at a significant loss in PQ) so that you don't have to worry. i don't say that this set or others specifically have a "defect". The pixel orbter thing sounds weird, but I don't really know how it is supposed to work. i also dont' know if it is making that much of a difference in your particular case being on or off because of the level of severity IR you say you have.
Its not really helping after all. What I have now is a very dirty looking smudged area of the screen. I figured it might be an old software glitch so I had the tv check and sure enouth there was an update. I went from 1.2 something to 1.9 something. Didnt change the IR issue, but it did something else horrible to the set.
Since the IR/burned spot drives me nuts, I stare at it. Always looked for the vertical bands everyone complained of since they ran through the same part of the tv as my IR. No bands, till after the update. In addition, the screen has terrible green pixel static. From a normal viewing distance you can sense the glitter effect. Up close you see that 2/3 of the onscreen colors/images have green static. Everywhere. It had issue driving very specific colors pre-update which I always wrote off as Satellite Compression. This green sparkles now that it happens everywhere is happeneing in the panasonic menu graphics as well. I feep cursed by the tv gods.
post #347 of 730
Quote:
Originally Posted by Karn View Post

Could you show some pics of your IR? It sounds pretty severe and I'l like to see how it looks since I'm interested in this set. Thanks!

Quote:
Originally Posted by mgrotel View Post

Yea, I'd like to see some pictures too
Here is the deal with pics imo. Too take a pic of IR i would need to do a full colored slide. A pic of normal programming doesnt show the IR even though you can see it while viewing. In pics the IR blends in like shadows or camouflage. But when the image is moving the contrast between the static IR against the changing background makes it look like somebody put a greasy smudge on the tv. Did I explain that clearly? I could take a full colored slide but Im sure I would get an onslaught of "you only see that because its a full screen slide".

Im actually more concerned wity this green static im getting over most of the color spectrum now. Its really bad after I updated the firmware to 1.2 from 0.2 something. I saw a vid on youtube, exactly what Im having an issue with. You can see/sense the glittering effect from normal viewing distance. Its in the menu too, so its not an hdmi cable or provider signal issue.
Edited by allWhiteMeat - 10/23/12 at 12:18pm
post #348 of 730
Quote:
Originally Posted by allWhiteMeat View Post

Here is the deal with pics imo. Too take a pic of IR i would need to do a full colored slide. A pic of normal programming doesnt show the IR even though you can see it while viewing. In pics the IR blends in like shadows or camouflage. But when the image is moving the contrast between the static IR against the changing background makes it look like somebody put a greasy smudge on the tv. Did I explain that clearly? I could take a full colored slide but Im sure I would get an onslaught of "you only see that because its a full screen slide".
Im actually more concerned wity this green static im getting over most of the color spectrum now. Its really bad after I updated the firmware to 1.2 from 0.2 something. I saw a vid on youtube, exactly what Im having an issue with. You can see/sense the glittering effect from normal viewing distance. Its in the menu too, so its not an hdmi cable or provider signal issue.

I'm fine with a colored slide, another poster has shown a pic of IR on a slide and people haven't been blasting him saying it's only a color slide. The only reason I asked for it over TV content as well is you were saying it actually had color to it. Like the red health bar left blue IR and the blue bar left red IR so I wanted to see if that was visible over TV content but if it's just a shadow at this point it's fine to just see it on a color slide. I can't speak for anyone else but I'm sure not going to dismiss it just because it's a color slide as I'm asking for that. I think any pics that show the issue are valuable as I'm getting ready to plunk down money on it and I'd like to see how much these issues would bother me. Not to trivialize what you guys are going through but to help me decide on the set.
post #349 of 730
I received my replacement 50" ST50 a few days ago. I finished the slides and the buzzing is still there, altough it is slightly less. The image retention seems pretty evident though. For example, if I'm at the Menu calibrating it and then turn on the PS3, I can see the Menu settings all over the place. I can also see it whenever a BD displays their Warnings before the movie menu comes up. They do get away after a few minutes though, but I find it pretty distracting and unacceptable for a TV to retain images so quickly and I haven't even started gaming. I can see the IR at viewing distance (8.5 ft). My question is, is this IR behavior that common throughout these sets? Have you guys experienced this also?

I forgot to add, I'm willing to give it a third try as the image quality and black levels are incredible and would not settle for less right now after experiencing it. It's just the IR that's worrying me.
Edited by lyrrad721 - 10/26/12 at 7:56am
post #350 of 730
Quote:
Originally Posted by lyrrad721 View Post

I received my replacement 50" ST50 a few days ago. I finished the slides and the buzzing is still there, altough it is slightly less. The image retention seems pretty evident though. For example, if I'm at the Menu calibrating it and then turn on the PS3, I can see the Menu settings all over the place. I can also see it whenever a BD displays their Warnings before the movie menu comes up. They do get away after a few minutes though, but I find it pretty distracting and unacceptable for a TV to retain images so quickly and I haven't even started gaming. I can see the IR at viewing distance (8.5 ft). My question is, is this IR behavior that common throughout these sets? Have you guys experienced this also?
I forgot to add, I'm willing to give it a third try as the image quality and black levels are incredible and would not settle for less right now after experiencing it. It's just the IR that's worrying me.

there's always going to be some risidual IR and it depends on what follows the offending object. For instance, when you first turn it on, there's a viera logo and if it immediately follows on a grey or lighter shade you'll see the residual logo for a little bit. There really is nothing you can do about this, i'm fairly confident any plasma you buy will do it.

As for the buzzing, I have a theory. Just last night I noticed it being louder than usual. It didn't bother me, but I was worried that the sudden increase in the buzzing meant that it was damaged somehow. Interestingly, the buzzing was still there when the tv was OFF and the only way it would go away is if I unplugged it. after a while of plugging and unplugging things and google search I came to find out it was the CFL bulb in my dimmer lamp plugged in on the other side of the room causing the buzzing. my point is, the buzzing might just be caused by some electromagnetic interference from something else in the room or even the house. my suggestion to you is to plug in just the tv and turn everything else in the house off to eliminate the possiblity of interference.
post #351 of 730
Quote:
Originally Posted by vilago View Post

there's always going to be some risidual IR and it depends on what follows the offending object. For instance, when you first turn it on, there's a viera logo and if it immediately follows on a grey or lighter shade you'll see the residual logo for a little bit. There really is nothing you can do about this, i'm fairly confident any plasma you buy will do it.
As for the buzzing, I have a theory. Just last night I noticed it being louder than usual. It didn't bother me, but I was worried that the sudden increase in the buzzing meant that it was damaged somehow. Interestingly, the buzzing was still there when the tv was OFF and the only way it would go away is if I unplugged it. after a while of plugging and unplugging things and google search I came to find out it was the CFL bulb in my dimmer lamp plugged in on the other side of the room causing the buzzing. my point is, the buzzing might just be caused by some electromagnetic interference from something else in the room or even the house. my suggestion to you is to plug in just the tv and turn everything else in the house off to eliminate the possiblity of interference.

That's a great post. I'll have to keep this in mind.

Michael
post #352 of 730
did the 100 hours slides thing, varied all of my tv/movie watchings for the first full week of owning this tv (after the 100 hours of slides). we had the news on for 2 hours to watch for updates on hurricane sandy. power went out for about 24 hours. but when we came back on and turned the tv on, sure enough i saw the channel 10 logo at the bottom right. ARRGH!!! watched other things and it's starting to go away, but to say that you can't notice it or that it doesn't show up easily is very misleading.

and also anyone who says that watching the news for 2 hours during a hurricane constitutes "plasma tv abuse" is also out of their mind!! i'm still very impressed with the image output of this tv though.
post #353 of 730
Quote:
Originally Posted by evident View Post

did the 100 hours slides thing, varied all of my tv/movie watchings for the first full week of owning this tv (after the 100 hours of slides....

Our 60ST50 was prone to Quick Onset IR until past the 400 hour mark - at which point Onset became Slower, and Duration Shorter: currently the set is roughly on par with our two older Pan plasmas in terms of IR, but provides a MUCH better overall picture....

Your experience with the channel logo - assuming it was a Bright Color (White & Yellow esp) - sounds similar to how our ST50 behaved earlier in its life.

The ST50 may still be a BIT quicker to pick up IR than the older panels, but in recent weeks Duration has been strictly short-term, with any image dissipating readily during normal programming. Had occasion to run the HD709 disk again recently, and was very pleased with the panel uniformity, which seemed a nice confirmation that "IR" is just that: IR - that is, Temporary in nature....

Knock on Wood..... wink.gif
post #354 of 730
I have a 42ST50 and I have a logo retention. I have used snow channel with dynamic mode, that I have read that is a good option, however, when the TV is 30 minutes on, it shoutdown, because it does not get signal. is it possible to configure the TV to not shutdown after 30 minutes?

Other thing that I notice is that when I use the snow channel, after 5 minutes the TV reduce the contrast, like a "eco mode" but I have disabled all the eco adjust, so I think that I lost eficient.

By the moment, I get a snow video that I play with snow ( a video from pixel protector utilities), and I have used it for a week 1 hour in the morning and 1 hour in the afternoon, but I still can see a bit sadhow of the logo. I notice this logo in normal view, in some circunstances, and if I use the scroll bar, I can see it. It is true that in some passes of the scroll bar it likes that there is nothing, but if you know how to see, you can see it.

Always, since I have the televisión, the fist thing that I do is set the contrast to 20, and now, that I see that the logo is not completly go, I set the contrast to 15, and I use the snow video 3 hours in the morning and 3 hours in the afternoon in the last three days, but the sadhow is not reduced, I don't notice any result.

is it possible that this is a burn? If I continue with snow, the logo will go in the future? which is the best way to wash the logo? I am doing something wrong?



Thanks.
Daimroc.
post #355 of 730
duplicate for internet issues, sorry.

Daimroc.
Edited by Daimroc - 11/1/12 at 11:57am
post #356 of 730
With all the BAD reviews and issues in this thread, I would love to read a equal amount of good reports. I want a plasma but gee, come on already.This thread should be titled Panasonic ST50 reasons NOT to buy it. Its funny how CNET and everyone else that professorially reviewed this series say nothing about Buzz or IR , I mean come on,they must of watched the set for more then 2 hrs to make the review.
post #357 of 730
Quote:
Originally Posted by EricST View Post

With all the BAD reviews and issues in this thread, I would love to read a equal amount of good reports. I want a plasma but gee, come on already.This thread should be titled Panasonic ST50 reasons NOT to buy it. Its funny how CNET and everyone else that professorially reviewed this series say nothing about Buzz or IR , I mean come on,they must of watched the set for more then 2 hrs to make the review.

You have to remember that all products get bashed on these forums do to real circumstances or fans of the competition repeating things from other posters whether they actually own said product, just look and sort it out most of us know how good the set is and if another mfg makes a set better for the price then most of us will be in line for the purchase.
post #358 of 730
Quote:
Originally Posted by Daimroc View Post

I have a 42ST50 and I have a logo retention. I have used snow channel with dynamic mode, that I have read that is a good option, however, when the TV is 30 minutes on, it shoutdown, because it does not get signal. is it possible to configure the TV to not shutdown after 30 minutes?
Other thing that I notice is that when I use the snow channel, after 5 minutes the TV reduce the contrast, like a "eco mode" but I have disabled all the eco adjust, so I think that I lost eficient.
By the moment, I get a snow video that I play with snow ( a video from pixel protector utilities), and I have used it for a week 1 hour in the morning and 1 hour in the afternoon, but I still can see a bit sadhow of the logo. I notice this logo in normal view, in some circunstances, and if I use the scroll bar, I can see it. It is true that in some passes of the scroll bar it likes that there is nothing, but if you know how to see, you can see it.
Always, since I have the televisión, the fist thing that I do is set the contrast to 20, and now, that I see that the logo is not completly go, I set the contrast to 15, and I use the snow video 3 hours in the morning and 3 hours in the afternoon in the last three days, but the sadhow is not reduced, I don't notice any result.
is it possible that this is a burn? If I continue with snow, the logo will go in the future? which is the best way to wash the logo? I am doing something wrong?
Thanks.
Daimroc.

I assume you mean you have a 42UT50. They never made an ST50 in the 42" size.

It's possible that what you have is burn in. But I suspect that if you give it enough time, it will eventually go away.
They say with plasmas that you should break them in for between 100-200 hours. But man, with these new Panasonics, it's more like 500 hours. My plasma is finally getting to a point where persistent IR is not as much of a problem. Meanwhile, my E6500 Samsung has never had a single instance of IR.
post #359 of 730
Quote:
Originally Posted by EricST View Post

With all the BAD reviews and issues in this thread, I would love to read a equal amount of good reports. I want a plasma but gee, come on already.This thread should be titled Panasonic ST50 reasons NOT to buy it. Its funny how CNET and everyone else that professorially reviewed this series say nothing about Buzz or IR , I mean come on,they must of watched the set for more then 2 hrs to make the review.
Remember forums like these are where people to post about the problems they are having with thier sets in most cases, if you are not having issues only a very very small minority will ever post. You can come to know what the issues are, but remember those not having issues are probablly not posting about it. Some of the issues are becasue the people here tend to be more picky than the general public, and most people woul never see these issues....dont let reports here scare you off, if you want the TV get it, if there is an issue return it during the window you have smile.gif.Each manudacturer has thier own issues that are reported, if you went off the forums no one woud every by any TVs at all.....
Quote:
Originally Posted by oztech View Post

You have to remember that all products get bashed on these forums do to real circumstances or fans of the competition repeating things from other posters whether they actually own said product, just look and sort it out most of us know how good the set is and if another mfg makes a set better for the price then most of us will be in line for the purchase.

Well I wouldnt go that far, but as always take things posted with a grain of salt...
post #360 of 730
Quote:
Originally Posted by jsnyder82 View Post

I assume you mean you have a 42UT50. They never made an ST50 in the 42" size.
It's possible that what you have is burn in. But I suspect that if you give it enough time, it will eventually go away.
They say with plasmas that you should break them in for between 100-200 hours. But man, with these new Panasonics, it's more like 500 hours. My plasma is finally getting to a point where persistent IR is not as much of a problem. Meanwhile, my E6500 Samsung has never had a single instance of IR.

Well, my model is the 42ST50E, in Europe exists the 42'' version. I know that this is an american forum, but for retention issues this is not important.



Thanks.
Daimroc.
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