The *Official* Onkyo TX-NR414/515/616 Problems Thread - Page 15

+1

True. You only lose the 2 back surrounds while you are using Zone 2 though. When you're not using Zone 2 all 7 channels will be functional.

Ed

anyone with the nr616 use spotify? if so after about an hour or so of playing spotify does it just lock up! have to unplug to get it to work again or do a master reset which i try to avoid at all cost!.if anyone wants to try something for me i would be greatful. i have a nr616 its about a week or so old! i can go to spotify and search for "elton john" then select "artist" then select "albums" and bet ya 100 bucks it locks up... at least mine does everytime! i can make it lock up by doing that but it also does it sporadically.. just try it and let me know what happens ..
thanks
steve

having the same issue here with my security cameras into analogue upscale. it is absolutely horrid!! blinking every 15 to 20 seconds!

I ordered an NR414 last night from newegg real cheap along with Definitive Technology Procinema 60 speakers ($379 for both!). I didn' t know these had so many issues...I also ordered the onkyo usb wifi adapter from amazon. So do you guys recommend NOT updating the firmware??

I'm replacing an older Sony HTIB system from 2008 that has been having issues lately.

i called onkyo and amazon again today requesting them to fix the issue instead of blaming it on my router and other stuff. now amazon has pulled the tx-nr616 from the shelves.. maybe now onkyo will look into it and fix the net issues! hopefully anyway.. its an awesome avr if they would just fix the issues... minor issues at that.. but nothing worse than listening to music and have to unplug it to unlock it!

Very interesting! Hope you finally get taken care of!

Ed

I have a 515 that is on the 0400 firmware.Ever since i installed the update the net and usb inputs act up.If I select the usb input either front or rear the front panel displays no storage.When i select the net the light on the front panel blinks and it won`t connect to the net. The only way to get these inputs to work is to unplug the power cord for awhile and plug it back in.Then when I select either of these inputs it takes awhile but they will work.The next time I turn the 515 on these inputs may or may not work. It didn`t do this untill after the 0400 update. If anyone has any ideas I would like to hear them,THANK YOU!

I've had the 515 for a couple of months and it's starting to play up with me now.

First of all, the hdmi pass through doesn't seem to work unless I power on the unit and then turn it off again. I've got the sat box set to bypass whilst the amp is in standby as I don't want to use the amplifier all the time for satellite TV.

Secondly, the sound randomly cuts off every now and then.

Almost forgot one more thing, the other day when watching a Blu-ray movie the picture just turned off and I had what I can only describe as a screen full of small pixelated flashing blocks (something like you get on those Plasma logo removal patterns). After that happened, every now and then the picture will randomly turn off for a second or so and then come back on.

What's the deal, warranty repair or is there a firmware update in the works?

Any help would be appreciated.

Thanks

Make sure you have the firmware version ending in -0400. If you do and the passthrough issue is still happening, pretty much your only option is to 1. try doing a factory reset and 2. returning the unit. I went through very similar issues with mine even with the most up-to-date firmware, and had to return it after tech support and Onkyo engineers couldn't fix it (then they banned me from their support forum for saying so).

Thanks mate, will check it out tomorrow!

How do we insert the (net )on the latest 515 using a USB update, never have done this.

ANY ONE< willing to take a shot at this??????



Thanks
Edited by zapper - 2/28/13 at 9:49am

I have a TX-NR616, I have in my den i have no issues and it works flawlessly 7.1 THX Cinema I have aTX-NR818 IN THE LIVINGROOM i did have a little issue when i put the 616 in the Den my HDMI CABLE WAS bad it was a high speed cable but it was not working properly couldn't get 3D TO WORK AT ALL replaced it and all is well so make sure you have the latest high speed HDMI CABLES

It seems the issues are still there with the 515,616,717, etc...?

Amazon has the 616 back up for $344...its super tempting at that price I figure its worth the chance of getting a bad egg...I just need the HDMI passthrough and the Pandora to work. I dont use spotify.

I have the 515. I love the Pandora feature. I don't listen to music much normally but now that I can just hit a button on my Harmony and start streaming through my living room system I do it all the time. Love it! No HDMI issues so far (crossing my fingers!)

pandora works great.. spotify does not. spotify locks it up after awhile..pass through is ok also.. keep in mind you will need to do a firmware update and it has to be done via usb stick cannot do via wifi or ethernet. it is downloadable through onkyo web site.

Hi all, have had problems with my 515 so requested a replacement and currently working with the replacement from Amazon also have the BenQ W1070 front projector and a PS3 as the player, well after a semi long conversation with Onkyo support we concluded that of course we have no handshake between the Onkyo nor the BenQ, so in the meantime have to find out before my return policy expires from Amazon and have to find out which one is at fault.

My question is this who has the BenQ on this thread besides me and if they have a handshake problem????? or what Front Projector do you guy's have with your 515,616.


Thanks

Guys, I have a TX-NR616 and my HDMI MAIN (out) just went dead. I can only use the HDMI SUB (out).
I did the firmware upgrade due to the "hdmi start up" issue, but I'm far from satisfied with this receiver.
I guess there is no solution, right?
Onkyo never more!

Have had good luck with Onkyo before maybe about 3 or 4 before the 515 now have a 803 with my Plasma TV, it seems that they put to many bells and whistles on this model and thus possible more issues. Working with a 515 and now its ok but my PJ is not accepting the handshake.

Sorry to quote an old post, but I came accross this while looking for a solution for the exact same problem I'm having with my new 616. I got mine last weekend, in combination with a brand new 5.1 speaker set (Harman Kardon HKTS65) and new bluray player (Sony BDP S790). After spending a couple of hours cleaning up my old setup and installing and mounting all of the new stuff, I was excited to finally start the setup and see what these babies could do. I was pretty disappointed: video from all connected devices (bluray, TV settop box, XBox and mediaplayer) came through as expected, but the sound volumes were way too low after calibrating the audio with the Audyssey full room setup. For all inputs, I had to turn up the 616 to 60-70 to have a more or less acceptable volume. Changing the Intellivolume settings in the menu fixed this, but while doing this, the remote hardly responded: I couldn't even change the db adjustments for certain inputs. For the bluray player, I only have sound coming through the center speaker. I checked the settings on the bluray, and everything seems to be correct there. I've finally updated the firmware last night, but didn't got a chance yet to redo the setup. Did anyone have the same issues and managed to solve it?

I have the BenQ W1070 (awesome!) but not the Onkyo. Mine is plugged directly into my PS3 with no problems. I'm shopping for a receiver and curious what receiver people are getting instead after they return their Onkyo?

I'm sick of my 515 and ready to replace it.

Any advice on a comparable replacement?

Hi, I'm faced with the choice of the receiver. I liked the Onkyo 414 or Marantz 1406 + Apple TV. What would you advise me? If I take 414 now from Amazon will it have problems?

Did get a replacement on the 515, so far no issue at all and for the price and bells & whistles on this receiver especially ready for 4K you cannot beat the price, etc. by the way by the time 4K will be around it will be a while probably long while to reach the masses.



By the way guys WELCOME to the forum their is a lot on information on this forum.

I am running my windows 7 media player through my onkyo 616 and when I switch to antenna or anything else I lose my sound. I have to shut down the computer and restart it to get the sound back to my Tv. Any one have this problem? Thanks

I have a 515 with -400 firmware and my sound will occasionally drop out. It doesn't go out completely, just seems to lose the bass and everything gets really subdued, like listening in a room with padded walls.Basically everything but the center channel cuts out. At first I thought it was the cable signal, but it happens on all devices. Usually the sound comes back after a major change in the soundtrack, like an explosion or a large vamp in music. I thought it would be solved by the firmware update, but nada.


ANy thoughts?

Thanks
Edited by dhelias - 3/24/13 at 7:46pm

Curious... I also have a 616 and tried to update the fw. The download for 10/09/12 was what I picked up on the Internet as the latest and greatest. The PDF instructions stated that it was 1141.... and when I went to install it, it showed 1151. Is yours the same fw? I know all of this is interactive and I did not go back and read the 400+ posts, started at the end and am going back ward.

What is your fw? It sure didn't do what the instructions stated it would do, so now I don't understand and am curious about other.

Jack

My 616 appears to work differently than the others I've been reading about. First is the fw update mechanism, when I press the keys I get the screen with the fw update option before I put the USB plug into the receiver, so the order doesn't seem to matter. Format of the USB stick is FAT16 with a ext2 partition and it seems to read it ok, as far as I can tell. But I haven't heard any feedback from the above request of the current version of fw.

Since It looks like it's the complete fw for the box, I guess they could have redesigned the whole thing to operated differently. I will format the USB stick to a different format and see if I can find any difference. It appears that I have the latest fw on the box and I will not have to currently update. Do the others have the 1151 version of the update? The downloaded version I have is said to be 1141, not the 1151 that supposed to be the latest and greatest.

I have limited items to test it on at this point, so can't tell if there are problems that correspond to what others are seeing. Especially with the HDMI inputs/outputs. Will keep my eyes open for a reply. I will also try to check the USB before the next reading/post...

Thanks to all...

Jack

Lots of cities have noise ordinances, that basically take your equipment if you don't comply. Being a retired police officer I know how it works, but you can fight it if you are in the right, if you are blasting your neighbors, you will probably lose.

If you know they are just trying to run you off make a deal with someone in power that might side with you and let them have a component that will stop the problem and park it with them for a week and run your TV loud or something to get them going. Then when they complain, you will have positive proof they are harassing you and at that point the tables can be turned and you can FILE against them for harassment, and probably make it stick. But you need to be careful as most noise complaints are valid, so you need to PROVE yours is not.

I took a guys stereo because he stated that it wasn't on at the time and the neighbors were harassing them. I took them and booked the items into the PD as he asked me to. Two nights later there was a complaint that there was noise and I went, it was quiet. The neighbors stated they would sign a complaint that the noise was louder than their own TV. I knew it wasn't possible and it went into the report. The kid sued and won 15,000 bucks from the people. They moved, never found out the complaint, but it was a problem. I showed up at the trail and they settled before the trail began, knowing that I was going to testify that the equipment wasn't on the property that night. The insurance company paid them I believe....

So most places can but it has to be recurring and loud with more than one person complaining. The other side of the coin, how would you like to live next to someone that played stuff you couldn't stand or kept you up at all hours, piss you off too...

Jack

Ok, finally my Receiver is so called working but unable to the the lousy OSD on my screen so read the manual and tried it and nothing, so my question is this who can help me set up the OSD on this little beast, would appreciate it then can relax like everyone else and enjoy the movies again.


Thanks

Did you hit the receiver button - not the yellow power one labeled under receiver, but three buttons down - white oval with black lettering. Then hit the Home button.