Quote:
Originally Posted by
Bill Mac 
I don't understand why you would go out and buy another AVR when Onkyo was replacing your 905 with the 5009. Then to leave it sitting in the box just doesn't make any sense to me. You seem to be put off because it took several weeks to replace your 905 with a 5009. I would be ecstatic if my defective 905 was replaced with a 5009 even if it took a few months

. Anyone else have a 3-4 year old AVR that failed and then have it replaced with a brand new current model AVR from the manufacturer?
Bill
I am not put off at all...time and trouble was not something I liked to deal with for sure. Financially I cant complain in the least
And the 905 was still under warranty...it was their option not to fix it and send me another one...that was not something I demanded
By the way I bought the 905 as a dealer demo for $499...yes it was a 3 year old unit when I bought it..not old for an AVR IMO
To tell you more of the story...in regard to why the 5009 is in the box
I had a 807 that I bought open box at Magnolia......3 months into it it had failed twice
Magnolia gave me full retail ( in store credit) for the failed Onkyo 807...or roughly 3x what I paid for the unit in the first place
They just happen to have an open box Yamaha A3000...so with the store credit I was able to buy the Yamaha for about $450...
I knew it would be weeks before Onkyo figured out the "path" for the failed 905
Besides that I really liked the sound of the A3000...much more musical than the Onkyo...however clearly less power. The power was a moot point since it was running book shelf speakers anyway
My plan was to sell the fixed 905 when I got it back...whenever that was going to be. Onkyo had my unit shipped from the local audio repair shop to them in NJ. They then surprised me and said the unit was going to be replaced
My plan was to not keep the fixed 905..or now new 5009...I just never got around to selling it
To answer your question about how many people had had units replaced...you need to add to that question how many have had failure issues with units in the first 3-4 years?
In regard to the Onkyo brand, I bet that number is higher proportionately
I have owned several Onkyos in the last five years...several receivers and a couple of preamps...as you know from my posts
All but the one pre-amp.. the PRSC885, has had some failure
Of all the myriad of receivers and separates I have owned over the last 20 years I have only had issue with one other product..a Yamaha Z7
I have a Pioneer elite receiver 10 years old..no issues. My old Yamaha's from 7-8 year ago that I sold are still going strong at the family/friends that have them now
As you know, I am a fan of the Onkyo performance...and as I have said many times the price/performance ratio cant be beat
Especially when the actual transaction prices can be so low...heck Fry's electronics is selling the 5009 for 1/3 of its retail.
what brand can you touch ...for that price....with the features and performance?..certainly not Denon or Yamaha. Closely equivalent models will cost you hundreds more
But like I always say as well buy the extended warranty with an Onkyo, with the money you saved with the brand...it is your friend
Warren
Edited by turnne1 - 10/23/12 at 7:00am