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TX-NR3010 / 5010 Info - Page 23

post #661 of 1066
Hi

I now have an Onkyo 3010 to replace my 3008 due to HDMI fault (again).
The temperature on the almost total free standing and "freely aspirated" 3010 is pretty warm - I might even consider calling it hot - at the right back corner.
Possibly due to driving 3x Dynaudios which need quite a strong AMP, however I think there are users here which have more speakers and need more power.
I havent checked the temp. in my old 3008 so I cannot compare.
But if Onkyo will not fix my old unit (which is surprisingly out of warranty) free of charge I think this issue is something
for the AV-magazines to check out.
It is ridiculous to sell AVRs for 2-3k which blow up after a couple of months - for that purpose they have to put a "Best Before Date" on the bottom mad.gif

Gear mentioned in this thread:

post #662 of 1066
Quote:
Originally Posted by Bill Mac View Post

I don't understand why you would go out and buy another AVR when Onkyo was replacing your 905 with the 5009. Then to leave it sitting in the box just doesn't make any sense to me. You seem to be put off because it took several weeks to replace your 905 with a 5009. I would be ecstatic if my defective 905 was replaced with a 5009 even if it took a few months wink.gif. Anyone else have a 3-4 year old AVR that failed and then have it replaced with a brand new current model AVR from the manufacturer?
Bill

I am not put off at all...time and trouble was not something I liked to deal with for sure. Financially I cant complain in the least

And the 905 was still under warranty...it was their option not to fix it and send me another one...that was not something I demanded
By the way I bought the 905 as a dealer demo for $499...yes it was a 3 year old unit when I bought it..not old for an AVR IMO

To tell you more of the story...in regard to why the 5009 is in the box

I had a 807 that I bought open box at Magnolia......3 months into it it had failed twice
Magnolia gave me full retail ( in store credit) for the failed Onkyo 807...or roughly 3x what I paid for the unit in the first place

They just happen to have an open box Yamaha A3000...so with the store credit I was able to buy the Yamaha for about $450...

I knew it would be weeks before Onkyo figured out the "path" for the failed 905
Besides that I really liked the sound of the A3000...much more musical than the Onkyo...however clearly less power. The power was a moot point since it was running book shelf speakers anyway

My plan was to sell the fixed 905 when I got it back...whenever that was going to be. Onkyo had my unit shipped from the local audio repair shop to them in NJ. They then surprised me and said the unit was going to be replaced
My plan was to not keep the fixed 905..or now new 5009...I just never got around to selling it

To answer your question about how many people had had units replaced...you need to add to that question how many have had failure issues with units in the first 3-4 years?

In regard to the Onkyo brand, I bet that number is higher proportionately

I have owned several Onkyos in the last five years...several receivers and a couple of preamps...as you know from my posts
All but the one pre-amp.. the PRSC885, has had some failure

Of all the myriad of receivers and separates I have owned over the last 20 years I have only had issue with one other product..a Yamaha Z7
I have a Pioneer elite receiver 10 years old..no issues. My old Yamaha's from 7-8 year ago that I sold are still going strong at the family/friends that have them now

As you know, I am a fan of the Onkyo performance...and as I have said many times the price/performance ratio cant be beat
Especially when the actual transaction prices can be so low...heck Fry's electronics is selling the 5009 for 1/3 of its retail.


what brand can you touch ...for that price....with the features and performance?..certainly not Denon or Yamaha. Closely equivalent models will cost you hundreds more

But like I always say as well buy the extended warranty with an Onkyo, with the money you saved with the brand...it is your friend


Warren
Edited by turnne1 - 10/23/12 at 7:00am
post #663 of 1066
Quote:
Originally Posted by blub-blub View Post

Hi
I now have an Onkyo 3010 to replace my 3008 due to HDMI fault (again).
The temperature on the almost total free standing and "freely aspirated" 3010 is pretty warm - I might even consider calling it hot - at the right back corner.
Possibly due to driving 3x Dynaudios which need quite a strong AMP, however I think there are users here which have more speakers and need more power.
I havent checked the temp. in my old 3008 so I cannot compare.
But if Onkyo will not fix my old unit (which is surprisingly out of warranty) free of charge I think this issue is something
for the AV-magazines to check out.
It is ridiculous to sell AVRs for 2-3k which blow up after a couple of months - for that purpose they have to put a "Best Before Date" on the bottom mad.gif


while I agree with you on an ultimate level

I have to think about price...these sell for no where near retail and far below what their competition does from other brands

That old saying "there is no free lunch" comes to mind

an extended warranty is your friend with an Onkyo product

Warren
Edited by turnne1 - 10/23/12 at 6:53am
post #664 of 1066
Quote:
Originally Posted by turnne1 View Post

while I agree with you on an ultimate level
I have to think about price...these sell for no where near retail and far below what their competition does from other brands
That old saying "there is no free lunch" comes to mind
an extended warranty is your friend with an Onkyo product
Warren

mhh, well.

In Germany the 3010 is sold for approx 2200€ from authorized dealers (online). I think msrp is around 2500€ so it is approx. a 10-15% discount and is around that of other manufactures.
So with the 2012 line I do not see the high discounts from xx08 models for example quite yet - but still selling devices that will break down at a specific point in time and bad warranty, covering under policy might at the end breaks Onkyos back in a couple of years.
post #665 of 1066
By the way where can I get an extended warranty!?
post #666 of 1066
Quote:
Originally Posted by turnne1 View Post

and I cant say that it was astute of you to not get my point
you seem to have gone on a further apples and oranges tangent
Clearly I need to explain my point in detail
Onkyo's reputation is not good..and hasn't been for several years now
You can read the myriad of pages on the subject of failure from actual Onkyo owners here in AVS forum
My personal experience with Onkyo has been with 5( of 6) units that had some type of failure....2 fixed under warranty with HDMI board and/or DSP issues....2 others replaced by Onkyo with new units...1 fixed with the "wire" issue from last year
The lone Onkyo product that I have owned that didnt have any issues was the PRSC885 preamp I owned a few years ago
Now ..if you know of a Toyota/Lexus owner that has owned 6 different products in the last 5 years .... 4 of which had problems that rendered the products unusable...then perhaps you can understand why expectation comes from a historical perspective of product performance
One of my replaced Onkyo's( a 5009) is still in the box that replaced a broken 905. After all the weeks it took for them to replace the unit I had already purchased another receiver
Warren

Ah, so you are saying it is worse to a few bad receivers than to have your steering fail at highway speeds. Very strange, but if it keeps you angry at Onkyo I suppose it is a position you have to take.

Since you are to angry at Onkyo to understand my point, I will spell it out for you. The heat issue is gone, and with it is all the heat related issues. This is akin to the steering issue in the Toyota/Lexus being gone and therefor the death and suffering caused by it are gone as well. I am vendor agnostic - I have owned Denon, Pioneer, Onkyo, Kenwood, and Sony. This year, Onkyo is the winner in features to price since they fixed the heat issue they had.
post #667 of 1066
Quote:
Originally Posted by cybrsage View Post

Ah, so you are saying it is worse to a few bad receivers than to have your steering fail at highway speeds. Very strange, but if it keeps you angry at Onkyo I suppose it is a position you have to take.
Since you are to angry at Onkyo to understand my point, I will spell it out for you. The heat issue is gone, and with it is all the heat related issues. This is akin to the steering issue in the Toyota/Lexus being gone and therefor the death and suffering caused by it are gone as well. I am vendor agnostic - I have owned Denon, Pioneer, Onkyo, Kenwood, and Sony. This year, Onkyo is the winner in features to price since they fixed the heat issue they had.

All of us hope you are correct. In about 18 to 24 months, we will know for sure, won't we?
post #668 of 1066
Quote:
Originally Posted by cybrsage View Post

Ah, so you are saying it is worse to a few bad receivers than to have your steering fail at highway speeds. Very strange, but if it keeps you angry at Onkyo I suppose it is a position you have to take.
Since you are to angry at Onkyo to understand my point, I will spell it out for you. The heat issue is gone, and with it is all the heat related issues. This is akin to the steering issue in the Toyota/Lexus being gone and therefor the death and suffering caused by it are gone as well. I am vendor agnostic - I have owned Denon, Pioneer, Onkyo, Kenwood, and Sony. This year, Onkyo is the winner in features to price since they fixed the heat issue they had.

Not really

Your interpretation of what you think I mean is far from reality

First off...the car to automobiles thing is an apples and oranges comparison as I said before

Do you really put the same amount of time, energy and thought into buying an AVR as you do a new car?. I certainly dont

personal safety and possible personal injury/ loss of life is at another level of consideration than an HDMI board failure

Are those points at the same level of consideration for you?

If there were stories....proven ones....where the receivers caught on fire in homes and posed a safety threat...is that on the same level..for you...as a HDMI board failure?.....


I am not angry at Onkyo..if I were I would say so...I am not sure where you are getting that?

They did what they needed to do in my case and replaced a few items. Clearly their QC is not on the same level as some other manufacturers..or at least it wasn't as of two years ago

As for price to features ratio..Onkyo has always been on top of the price to features ratio.....why do think that is something new?
It was there at least 4-5 years ago when I bought my first Onkyo 875...And it was also there, I guess, when its HDMI board went out 6 months later...

If you have a fry's electronics near you check and see what they are selling their remaining 3009/5009 inventory for....its a fraction of retail with the discounted percentage being much larger being much larger than the sale price percentage

Heat issue?.....hmmmm....I would say heat is relative. I havent run the 5009 directly against the 875 to determine if it gets as ho as the older model

I will do that and post my findings

What I will say is that from playing with the 5009 the other day...it gets considerably hotter than the yamaha A2000...playing in the same room with the same source material, speakers and sound levels

Like I have said many times in different parts of this forum....when you buy an Onkyo receiver..buy the extended service plan. It will likely be your friend

Based on what I read now even owners of the xx08 series are starting to have issues of the same variety as their predecessors


Warren
post #669 of 1066
Quote:
Originally Posted by blub-blub View Post

By the way where can I get an extended warranty!?

if you are within 30 days of your purchase you can probably buy it from the merchant you bought your unit from

If you are after that period of time you can buy it directly from Onkyo..if your unit is still under its original manufacturers warranty.....from a link on their website



Warren
post #670 of 1066
Quote:
Originally Posted by turnne1 View Post

Not really
Your interpretation of what you think I mean is far from reality
First off...the car to automobiles thing is an apples and oranges comparison as I said before
Do you really put the same amount of time, energy and thought into buying an AVR as you do a new car?. I certainly dont
personal safety and possible personal injury/ loss of life is at another level of consideration than an HDMI board failure
Are those points at the same level of consideration for you?
If there were stories....proven ones....where the receivers caught on fire in homes and posed a safety threat...is that on the same level..for you...as a HDMI board failure?.....
I am not angry at Onkyo..if I were I would say so...I am not sure where you are getting that?
They did what they needed to do in my case and replaced a few items. Clearly their QC is not on the same level as some other manufacturers..or at least it wasn't as of two years ago
As for price to features ratio..Onkyo has always been on top of the price to features ratio.....why do think that is something new?
It was there at least 4-5 years ago when I bought my first Onkyo 875...And it was also there, I guess, when its HDMI board went out 6 months later...
If you have a fry's electronics near you check and see what they are selling their remaining 3009/5009 inventory for....its a fraction of retail with the discounted percentage being much larger being much larger than the sale price percentage
Heat issue?.....hmmmm....I would say heat is relative. I havent run the 5009 directly against the 875 to determine if it gets as ho as the older model
I will do that and post my findings
What I will say is that from playing with the 5009 the other day...it gets considerably hotter than the yamaha A2000...playing in the same room with the same source material, speakers and sound levels
Like I have said many times in different parts of this forum....when you buy an Onkyo receiver..buy the extended service plan. It will likely be your friend
Based on what I read now even owners of the xx08 series are starting to have issues of the same variety as their predecessors
Warren

What do those issues mentioned by you have to do with missing QC ?
QC only captures valid problems present during and directly after production.
The things you mentioned happened, as usual, clearly later on.
If anything, this might be rather a problem of board design or parts selection, supplier.
post #671 of 1066
Quote:
Originally Posted by SugarmillMan View Post

All of us hope you are correct. In about 18 to 24 months, we will know for sure, won't we?

Yep, we will find out. smile.gif I can say it is warmer than my old Pioneer but not hotter than my old Denon 3808.
post #672 of 1066
Quote:
Originally Posted by turnne1 View Post

I am not angry at Onkyo..if I were I would say so...I am not sure where you are getting that?
They did what they needed to do in my case and replaced a few items. Clearly their QC is not on the same level as some other manufacturers..or at least it wasn't as of two years ago
As for price to features ratio..Onkyo has always been on top of the price to features ratio.....why do think that is something new?
It was there at least 4-5 years ago when I bought my first Onkyo 875...And it was also there, I guess, when its HDMI board went out 6 months later...
If you have a fry's electronics near you check and see what they are selling their remaining 3009/5009 inventory for....its a fraction of retail with the discounted percentage being much larger being much larger than the sale price percentage
Heat issue?.....hmmmm....I would say heat is relative. I havent run the 5009 directly against the 875 to determine if it gets as ho as the older model
I will do that and post my findings
What I will say is that from playing with the 5009 the other day...it gets considerably hotter than the yamaha A2000...playing in the same room with the same source material, speakers and sound levels
Like I have said many times in different parts of this forum....when you buy an Onkyo receiver..buy the extended service plan. It will likely be your friend
Based on what I read now even owners of the xx08 series are starting to have issues of the same variety as their predecessors
Warren

You appear to be angry from your posts. You then go on to pretend last year's model is this year's model; It is not. When I said this year's model does not get as hot as pervious years' models, that really is what I meant. The 5009 is not the 5010 or 3010. SugarmillMan compared the 3010 to his older model and said it is cooler. You do not have to believe me, but you should believe him since he made a direct comparison and owned both.

My Denon 3808 was replaced because the CPU board died. Should I rail against Denon and say they are crap because of it? I did for the first week after, of course, but now not any longer as that would be foolish. I can assume they have fixed such manufacturing issues by now.


I removed the parts where you keep saying we should forget the problems of a manufacturer whose faults could kill you over that which could just make your avr stop working. Since you believe this way, there is no need to discuss it further.
post #673 of 1066
Quote:
Originally Posted by gurkey View Post

What do those issues mentioned by you have to do with missing QC ?
QC only captures valid problems present during and directly after production.
The things you mentioned happened, as usual, clearly later on.
If anything, this might be rather a problem of board design or parts selection, supplier.

You are right

I should have said design flaw.....especially if all the assumptions about heat being the cause of the failure are accurate



Warren
post #674 of 1066
Quote:
Originally Posted by cybrsage View Post

You appear to be angry from your posts. You then go on to pretend last year's model is this year's model; It is not. When I said this year's model does not get as hot as pervious years' models, that really is what I meant. The 5009 is not the 5010 or 3010. SugarmillMan compared the 3010 to his older model and said it is cooler. You do not have to believe me, but you should believe him since he made a direct comparison and owned both.
My Denon 3808 was replaced because the CPU board died. Should I rail against Denon and say they are crap because of it? I did for the first week after, of course, but now not any longer as that would be foolish. I can assume they have fixed such manufacturing issues by now.
I removed the parts where you keep saying we should forget the problems of a manufacturer whose faults could kill you over that which could just make your avr stop working. Since you believe this way, there is no need to discuss it further.

well..clearly you are not able to interpret what I mean from my posts...since you think I am angry

As I said before...If I was angry with Onkyo I would have no issue stating that in my post

If you feel that a life threatening safety issue with an automobile is on the same level level as an AVR purchase...then you should stand by what you stated

Please dont let my priorities between the two make the decision for you

Perhaps you are right that the 5010 runs MUCH cooler than the 5009
I was completely unaware that there had been so many strides from last year...if that is the case I stand corrected.

Ofcourse...if he didnt own the 5009 and 5010 could he say with 100% certainty that the units are different temp wise in operational terms?...after all the 3010 is a not a 5010..

There is at least one big difference between the 3010 and 5010 that could contribute to a higher operating temp

I have never owned the 3008,3009,or 3010 so I cant speak to their operational temps in my application. As I said before the 5009 runs quite a bit hotter then the Yamaha A2000( or A3000)

I didnt say any brand was crap...BTW..if you had one unit of one brand fail I am not sure that is a cause to make any assumptions on further reliability

On the other hand if you have 5 failures out of 6 different units....would that make a difference to you?

Again....Onkyo...for the price to performance ratio is a winner. It has been for years. From my first refurbed 875 that I bought for $550 from Ecost approximately 4 years ago

They consistently sell ...from a true market price perspective..below the equal Yamaha, Pioneer and especially Denon models

While MSRP pricing could be close to competing brands...street prices are for the most part at least 20% lower. Throw in all the cheap refurbs etc from A4L and Shop Onkyo and there are typically some real bargains on high performance units


Like I said before...look at what Frys is selling the xx09 unit for in their remaining inventory...heck the 5009 is less than $1K

Perhaps if my 5009 kicks the bucket ...just like a few other instances..Onkyo will give me a 5010( or newer unit) to replace it
At that point I can make that statement on how "cool" the unit is vs its 1 year older brother



Warren
post #675 of 1066
I had them in the same exact spot in my rack and the 5010 does run a little cooler. And that is after a long football marathon. smile.gif
post #676 of 1066
Quote:
Originally Posted by turnne1 View Post

Perhaps you are right that the 5010 runs MUCH cooler than the 5009.

No need to listen to me, listen to those who have both. I can definately say the 3010 is no hotter than the Denon 3808. If you have no problem with the heat level of Denons, then you will have no problem with the heat of the 3010.
post #677 of 1066
Quote:
Originally Posted by cybrsage View Post

No need to listen to me, listen to those who have both. I can definately say the 3010 is no hotter than the Denon 3808. If you have no problem with the heat level of Denons, then you will have no problem with the heat of the 3010.

I never had a "problem" with the heat level of any of the Onkyo receivers I have owned.....or any other receiver

It wasnt like it made me uncomfortable....heck I can feel a heat difference in my Samsung plasma vs my Samsung LED
But..based on the picture quality I assure you I wont be switching the plasma out

If you had a 3808....which I assume you bought like in 07-08...you had an item that you used several years before buying the Onkyo. You should read the forums of the people that bought Onkyo receivers from that time and see what type of results they had

There is just been a lot of speculation.....in these forums... that heat was the reason for the issues with Onkyo receivers. It seems credible as the preamps seem to fare a lot better in reliability

I have not seen anyone that had the 5009 and now the 5010 make a statement as to the heat difference presented by the units

I swapped out a Yamaha A2000 with a Onkyo 5009 the other day I will tell you these was a major heat difference in those two

But again...like I said before

Buy the extended service plan with an Onkyo purchase
It will likely be your friend


Warren
post #678 of 1066
Quote:
Originally Posted by joerod View Post

I had them in the same exact spot in my rack and the 5010 does run a little cooler. And that is after a long football marathon. smile.gif


interesting

so you replaced your 5009 with a 5010?

I assume the reason was for the 11 channel capability?

Is there much ..if any....sound difference?

At the discounts I have seen stores like Frys selling the 5009 currently...it would be very hard to justify the 5010 that has to have a street price of at least 2x the 5009



Warren
Edited by turnne1 - 10/29/12 at 6:20am
post #679 of 1066
My unit will not turn on all of a sudden.
Disconnection the power supply may solve the issue (as recommended in the manual) but it will immediately come back once I turn it off again.
Disconnected everything (including speakers), power socket and cable changed - nothing, same issue.

Any ideas, recommendations?
post #680 of 1066
Oh boy.. i just went thru like an hour on this thread and couldn't find what I am looking for. Maybe I missed it due to blurry eyes and speed reading...

Did anyone do a comparison between the 3009 and the new 3010? What's the upgrades/difference? If there aren't many, I may just go with the older model. I just could not find this comparison anyone on the net no matter what keyword i used.
post #681 of 1066
Quote:
Originally Posted by coolgeek View Post

Oh boy.. i just went thru like an hour on this thread and couldn't find what I am looking for. Maybe I missed it due to blurry eyes and speed reading...
Did anyone do a comparison between the 3009 and the new 3010? What's the upgrades/difference? If there aren't many, I may just go with the older model. I just could not find this comparison anyone on the net no matter what keyword i used.

Less I/O ports for Component/Composite/S-video on the 3010 vs the 3009.
post #682 of 1066
Quote:
Originally Posted by turnne1 View Post

I never had a "problem" with the heat level of any of the Onkyo receivers I have owned.....or any other receiver

Buy the extended service plan with an Onkyo purchase
It will likely be your friend
Warren

You never had a heat problem but people should buy extended warranties due to all the heat problems...
post #683 of 1066
Quote:
Originally Posted by coolgeek View Post

Oh boy.. i just went thru like an hour on this thread and couldn't find what I am looking for. Maybe I missed it due to blurry eyes and speed reading...
Did anyone do a comparison between the 3009 and the new 3010? What's the upgrades/difference? If there aren't many, I may just go with the older model. I just could not find this comparison anyone on the net no matter what keyword i used.

A member of this forum with the username JoeRod did a comparison that you can read here. He compared the 1010, 3009, 3010, 5009, 5010, and a few other receivers.
post #684 of 1066
Quote:
Originally Posted by coolgeek View Post

Oh boy.. i just went thru like an hour on this thread and couldn't find what I am looking for. Maybe I missed it due to blurry eyes and speed reading...
Did anyone do a comparison between the 3009 and the new 3010? What's the upgrades/difference? If there aren't many, I may just go with the older model. I just could not find this comparison anyone on the net no matter what keyword i used.

3009 is 9.2 using preouts while 3010 is 11.2 using preouts (subtract 2 to find what it can do natively).
3009 had analog out to multiple zones, 3010 had digital out to multiple zones.
3010 has instaprevue of what is on the other HDMI inputs.
3009 has more analog inputs than the 3010 has.


That is the basics of it off the top of my head. Not saying any of those things matter to you, just that they are what they are.
Edited by cybrsage - 10/29/12 at 2:33pm
post #685 of 1066
Quote:
Originally Posted by cybrsage View Post

3009 is 9.2 using preouts while 3010 is 11.2 using preouts (subtract 2 to find what it can do natively).
3009 had analog out to multiple zones, 3010 had digital out to multiple zones.
3010 has instaprevue of what is on the other HDMI inputs.
3009 has 24bit DACs, 3010 has 32 bit DACS
3009 has more analog inputs than the 3010 has.
That is the basics of it off the top of my head. Not saying any of those things matter to you, just that they are what they are.

The 3009 and the 3010 both have 24 Bit DACs. The only Onkyo receivers with 32 Bit DACs are the flagship 5009 and 5010 models.
post #686 of 1066
Quote:
Originally Posted by TazExprez View Post

The 3009 and the 3010 both have 24 Bit DACs. The only Onkyo receivers with 32 Bit DACs are the flagship 5009 and 5010 models.

Ah, my bad. I will edit my post.
post #687 of 1066
Quote:
Originally Posted by cybrsage View Post

You never had a heat problem but people should buy extended warranties due to all the heat problems...


no one knows for sure it heat is the reason or not

and frankly unless someone works for Onkyo you never likely will

I am just saying whatever the issues with these units in the past 5 years ..extend your warranty


Warren
post #688 of 1066
Quote:
Originally Posted by TazExprez View Post

The 3009 and the 3010 both have 24 Bit DACs. The only Onkyo receivers with 32 Bit DACs are the flagship 5009 and 5010 models.

the units are missing( maybe just the 3010) analog inputs as well..correct?



Warren
post #689 of 1066
After reading lots of posts on this forum, as to which receiver to get, I decided to go with the TX-NR3010. Hearing that the 3009 had heat issues, hoping this one does not. I'm upgrading from a Denon 3805, which has served rather well with no problems at all. I tried the Yamaha RX-A2010 and did not like the GUI what so ever, and all the scene choices didn't make it easy, I didn't care for the Adventure, Scifi selections that it had. Was considering the RX-A3020, Denon 4311, even looked at the Pioneer sc-1527k. We'll see how the Onkyo works out in the end, should be here in a couple of weeks, enough time to allow me to finishing putting up Roxul safe and sound insulation, and possibly get gyprock on the ceiling... wink.gif
post #690 of 1066
I can say the Onkyo 3010 is no hotter than the Denon 3808 was. I feel you have no reason to worry about the heat related failures that might not have been caused by the high heat. wink.gif
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