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Software bug

post #1 of 2
Thread Starter 
This happened to me twice. I was fast forwarding a show and I got a telephone call. Once the called ID appears on the screen it renders the remote useless. You cannot stop, pause, anything until the box disappears.
post #2 of 2
You usually have to press select to get the caller ID to go away if you want instantaneous use of the remote. It might help if you told us exactly which DVR and service you have....
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