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Thoughts on open box plasma?

post #1 of 9
Thread Starter 
Just wondering what your thoughts on a open box tv from amazon with 1 year squaretrade warranty are?

Would save around 300-500 on the Panasonic st50 and gt50 tv's im looking at by going that route, just not sure if thats a good route to go?
post #2 of 9
Quote:
Originally Posted by skzzzzy View Post

Just wondering what your thoughts on a open box tv from amazon with 1 year squaretrade warranty are?
Would save around 300-500 on the Panasonic st50 and gt50 tv's im looking at by going that route, just not sure if thats a good route to go?

I usually stay away from open boxes. Yes, the price on them is much more attractive than on a brand new sealed set, but ask yourself is the risk worth it? What if the thing has a problem on it? It's just not worth the risk in my opinion.
post #3 of 9
Quote:
Originally Posted by Jawzey View Post

I usually stay away from open boxes. Yes, the price on them is much more attractive than on a brand new sealed set, but ask yourself is the risk worth it? What if the thing has a problem on it? It's just not worth the risk in my opinion.

+1
post #4 of 9
Quote:
Originally Posted by Jawzey View Post

I usually stay away from open boxes. Yes, the price on them is much more attractive than on a brand new sealed set, but ask yourself is the risk worth it? What if the thing has a problem on it? It's just not worth the risk in my opinion.

Quote:
Originally Posted by Otto Pylot View Post

+1
'I've never understood this mindset. If the TV still comes with a 1 year warranty and you plan on adding an extended if you bought new anyway, what exactly is the risk? It is not like you can't return it if it doesn't work out within the return period.

So I ask, given these parameters, what exactly is the risk?

OP, if the panel has no signs or wear and is like new, there is no risk and the savings are a nice bonus.
post #5 of 9
If you do buy a returned open box Panasonic ST50 or GT50 plasma, be sure the first thing you do is the procedure for a complete reset to the factory reset condition, to erase all of the passwords and account settings for the Viera Connect internet control. Otherwise you wouldn't know the old PIN entered to modify/setup your own account for the apps.
The Panasonic website FAQ on the ST50/GT50 has details on the key sequence for the complete reset procedure.
post #6 of 9
Quote:
Originally Posted by Fanaticalism View Post

'I've never understood this mindset. If the TV still comes with a 1 year warranty and you plan on adding an extended if you bought new anyway, what exactly is the risk? It is not like you can't return it if it doesn't work out within the return period.
So I ask, given these parameters, what exactly is the risk?
OP, if the panel has no signs or wear and is like new, there is no risk and the savings are a nice bonus.

You don't know how the tv was treated. Was it a floor model with tons of people playing with the controls that are available in demo mode? Did it have multiple issues that required service calls? Sure, a one year warranty with extended warranty is nice, but if the set is in for warranty repairs every couple of months, what's the point? Admittedly a brand new tv can have it's issues as well (all mfrs have lemons from time to time) but for me, if I spend that kind of money, I want to be the first person to play with it. At least I know what has been done with, and to, the tv. It's just personal preference. Refurbs and open boxes can be a great deal and give one many years of satisfactory service, but......
post #7 of 9
Refurbs and open boxes does NOT always mean it was used.
there can be endless reasons why it's a return, it does not mean it was used at all.
post #8 of 9
Quote:
Originally Posted by sonyfan View Post

Refurbs and open boxes does NOT always mean it was used.
there can be endless reasons why it's a return, it does not mean it was used at all.

Refurb means it was fixed (cosmetic or component) and brought back up to mfr specs. An open box item? Why was the box opened in the first place? Agreed, refurb or open box does NOT always mean it was used. But unless you know for sure why one of those two conditions were brought about, caveat emptor. Again, it's personal preference and what you are comfortable with. There is no right or wrong answer. The OP can take both sides of the argument presented here and decide for his self.
post #9 of 9
I would think it depends on how particular you are and how much this display matters to you.

I'm an extremely particular guy. Whenever I buy something as complex as an electronic component, I'm always wondering "is it functioning the way it is supposed to?" It's just a fact of today's marketplace that everything electronic you buy has aspects that don't work the way they ought to, whether because of a bug in the software or just bad design. So I find there's always something where I have to worry "Is the way mine working typical of the model or is it something particular to this one device?"

Buying something open box just makes that worry more intense for me, so it isn't worth the money I would save. If it's the sort of thing were you're just going to turn it on and be happy with whatever it does, then open box can save some money. I'm not that sort of guy.
Roy
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