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Ceton PCI Tuner & ZeeVee

post #1 of 32
Thread Starter 
Has anyone here been able to get a modulated digital channel from a ZeeVee to work with the Ceton tuner and Windows Media Center?

I've been trying to get this to work for weeks, and so far nothing has worked.

1. Used the special Ceton add channel setup to add the channel
2. Tried to add the channel manually via WMC add channel option, but the option was missing from the WMC GUI.
3. Downloaded Guide Tool and it allowed me to add the channel, but when I try to tune to it on the Ceton, I get "no tuner available to satisfy the current request." I did setup the channel on all 4 tuners, so I'm not sure what the problem is.

Ceton has tried to help with this, but since they only seem to offer email support (no phone) it's really difficult to get this working with them.
post #2 of 32
Hi Dawn,
This is Melanie from ZeeVee tech support. We haven't tested this particular tuner card, but poking around their website we came across the below FAQ. I am not positive, but I read that to say it requires a cable card to enable the tuner even for clear QAM channels. This might help with questions to their support team.

Hope this helps!

http://cetoncorp.com/infinitv_support/faq/#1520
"Q: Does InfiniTV tune Clear QAM, ATSC and/or Analog TV channels?

A: Clear QAM (e.g. unencrypted digital cable): Yes, InfiniTV supports Clear QAM channels; however, Windows Media Center requires that you have a CableCARD inserted in your InfiniTV device in order to configure the tuners in Media Center. Once your InfiniTV is paired and activated with your local cable system, then you can remove the CableCARD if you wish to receive ClearQAM channels only. "
post #3 of 32
I'm trying to understand what ZeeVee does..
post #4 of 32
The ZeeVee is basically an MPEG2 encoder and QAM modulator in one box (it takes either component or VGA in, and outputs an HD QAM channel).

What you're doing should work, though please keep in mind that if you have a TA connected, that will override the channel map (and the custom channel you are adding) to the InfiniTV.

I sent you a few more troubleshooting steps in your ticket - we need to sort out if the problem is that the custom channel is not being added to the InfiniTV, or WMC is confused.

Also, If you enter a custom channel in the InfiniTV and the channel number is already in use by the CableCARD, this will override it - this could be useful for confirming that it not a MCE issue (just re-use an existing channel number that is already in the WMC guide)
post #5 of 32
Thread Starter 
Melanie,

We are using a cable card. ZeeVee works very well everywhere else.

Eric,

Thanks.

What's a TA?
post #6 of 32
TA= Tuning Adapter

Often required by Cable Co. when they use SDV Switched Digital Video

I have one with Charter Comm. service.
post #7 of 32
Did anyone ever get a zeevee to work with the ceton? I'm having the same issue.
post #8 of 32
Quote:
Originally Posted by mavromatis View Post

Did anyone ever get a zeevee to work with the ceton? I'm having the same issue.

Wh not just add a $20 ClearQAM tuner to feed the signal from zeevee?
post #9 of 32
Quote:
Originally Posted by blueiedgod View Post

Wh not just add a $20 ClearQAM tuner to feed the signal from zeevee?

I have a clearQAM tuner but I can't use more than 4 tuners and the ceton uses them all.
post #10 of 32
Does anyone have the ability to get a transport stream capture from a ZeeVee? I should be able to stream it out with a QAM modulator and see if I can tune it.
post #11 of 32
Quote:
Originally Posted by erickotz View Post

Does anyone have the ability to get a transport stream capture from a ZeeVee? I should be able to stream it out with a QAM modulator and see if I can tune it.

Let me know how to capture the stream and I can send you over the capture -- also, I think you guys (Ceton) are based in Kirkland,WA -- do you want me to drop off the ZeeVee box so your tech team can analyze it?

Best,
Danny
post #12 of 32
Why can't you use more than 4 tuners? WMC only states that you can only have 4 tuners of 1 type i.e. 4 clear QAM tuners 4 cable card tuners etc. I think that ceton's software has disabled this though allowing a large number of tuners.
post #13 of 32
Quote:
Originally Posted by JJHTPC View Post

Why can't you use more than 4 tuners? WMC only states that you can only have 4 tuners of 1 type i.e. 4 clear QAM tuners 4 cable card tuners etc. I think that ceton's software has disabled this though allowing a large number of tuners.

WMC only detect 4 tuners -- unless you use Ceton's tuners, then I believe Ceton's drivers do something "special" so it works with more of their tuners. If you mix Ceton with other's like ATI or QAM then WMC detects the tuners in setup but doesn't allow you to use them. There is a hack, you can run to enable, but anytime WMC resets you lose that ability. I enabled multi-tuner once but I had some guide issues and WMC crashed and I didn't want to keep doing this trick.

Ideally, it would be a nice feature of the Ceton to be able to tune the veebox channel without needing to add another tuner.
post #14 of 32
Look into tuner salad. Or contact ceton support. I think this should be a non-issue.
post #15 of 32
Quote:
Originally Posted by mavromatis View Post

Let me know how to capture the stream and I can send you over the capture -- also, I think you guys (Ceton) are based in Kirkland,WA -- do you want me to drop off the ZeeVee box so your tech team can analyze it?

Best,
Danny

Lets start with just a TS capture. Do you have InfiniTV? If so, can you open a support ticket and include a diagnostic capture while tuned to the zeevee - put in the ticket I told you to open it.
post #16 of 32
Quote:
Originally Posted by erickotz View Post

Lets start with just a TS capture. Do you have InfiniTV? If so, can you open a support ticket and include a diagnostic capture while tuned to the zeevee - put in the ticket I told you to open it.

That's the main problem -- I have the zeevee zBox 170 setup to broadcast on channel 135.1 which is open -- when I go to a clearQAM capable TV and tune to 135.1 I can see the channel. When I tune the MCE to 135 via the Ceton Diag test channel, it shows no channel at that station. How do you suggest I tune the MCE/Ceton InfiniTV to channel 135.1?
post #17 of 32
Quote:
Originally Posted by mavromatis View Post

That's the main problem -- I have the zeevee zBox 170 setup to broadcast on channel 135.1 which is open -- when I go to a clearQAM capable TV and tune to 135.1 I can see the channel. When I tune the MCE to 135 via the Ceton Diag test channel, it shows no channel at that station. How do you suggest I tune the MCE/Ceton InfiniTV to channel 135.1?

Use the manual channel add page to add a channel on 861000kHz with a program number of 1, modulation of QAM256, then try and tune that channel number (whatever you added it to) in WMC.
post #18 of 32
Quote:
Originally Posted by erickotz View Post

Use the manual channel add page to add a channel on 861000kHz with a program number of 1, modulation of QAM256, then try and tune that channel number (whatever you added it to) in WMC.

Where do I find the manual channel page - the only one I can is via the webpage of the ceton, under "one", then "tuner", there is a manual tuning section. Nothing to add a channel.
post #19 of 32
Quote:
Originally Posted by mavromatis View Post

Where do I find the manual channel page - the only one I can is via the webpage of the ceton, under "one", then "tuner", there is a manual tuning section. Nothing to add a channel.

I added 135.1 using GuideTool. It seems like it's tuning but it displays a black screen. I have the built in zbox test pattern generating a signal which is showing up on the TV system directly but not through the ceton.

Do you just want me to record using media center and send you the file or some other tool?
post #20 of 32
Quote:
Originally Posted by mavromatis View Post

I have a clearQAM tuner but I can't use more than 4 tuners and the ceton uses them all.

Ceton driver ups the limit to 32 by default.
post #21 of 32
Quote:
Originally Posted by mavromatis View Post

WMC only detect 4 tuners -- unless you use Ceton's tuners, then I believe Ceton's drivers do something "special" so it works with more of their tuners. If you mix Ceton with other's like ATI or QAM then WMC detects the tuners in setup but doesn't allow you to use them. There is a hack, you can run to enable, but anytime WMC resets you lose that ability. I enabled multi-tuner once but I had some guide issues and WMC crashed and I didn't want to keep doing this trick.

Ideally, it would be a nice feature of the Ceton to be able to tune the veebox channel without needing to add another tuner.

As long as you have Ceton driver installed, you can add more tuner. I have 4x Ceton in addition to SiliconDust.
post #22 of 32
Quote:
Originally Posted by blueiedgod View Post

As long as you have Ceton driver installed, you can add more tuner. I have 4x Ceton in addition to SiliconDust.

Well that is not true with my system. I have a Ceton 4-tuner USB, 4 ATI Digital Cable Tuners and 2 QAM cards -- MCE detects all but only enables up to 4 tuners. You can only go above if you enable the multi-tuner hack or use Ceton. I believe SiliconDust drivers also allow multi so that's why it's working for you?
post #23 of 32
Quote:
Originally Posted by blueiedgod View Post

As long as you have Ceton driver installed, you can add more tuner. I have 4x Ceton in addition to SiliconDust.
There's something going on with the Ceton driver and the 4-tuner limit. I had my Ceton InfiniTV 4 (PCIe) and HDHR Prime working together in WMC. My guide data recently stopped updaing so I ran the TV signal setup again to fix it. I got the guide data back but WMC would only let me set up 4 CableCARD tuners. I installed TunerSalad, then I could set up WMC with more than 4 CableCARD tuners again. A few other Ceton users also had this experience lately.
post #24 of 32
Quote:
Originally Posted by mavromatis View Post

I added 135.1 using GuideTool. It seems like it's tuning but it displays a black screen. I have the built in zbox test pattern generating a signal which is showing up on the TV system directly but not through the ceton.

Do you just want me to record using media center and send you the file or some other tool?

That's not what you need to do. You need to add the channel to the InfiniTV using http://192.168.1.118/Services/AddChannel.html then try and tune 135 (not 135.1) in WMC.
post #25 of 32
Quote:
Originally Posted by erickotz View Post

That's not what you need to do. You need to add the channel to the InfiniTV using http://192.168.1.118/Services/AddChannel.html then try and tune 135 (not 135.1) in WMC.

Thanks! Will try that out in a few and report back!
post #26 of 32
That worked - thanks!!!
post #27 of 32
Quote:
Originally Posted by mavromatis View Post

That worked - thanks!!!

Glad to hear that you were able to tune your ZeeVee. Just to reiterate, that should be considered an unsupported feature (manually provisioning a channel using the AddChannel web page) and it will not work if a TA is connected.
post #28 of 32
Quote:
Originally Posted by Ken.F View Post

There's something going on with the Ceton driver and the 4-tuner limit. I had my Ceton InfiniTV 4 (PCIe) and HDHR Prime working together in WMC. My guide data recently stopped updaing so I ran the TV signal setup again to fix it. I got the guide data back but WMC would only let me set up 4 CableCARD tuners. I installed TunerSalad, then I could set up WMC with more than 4 CableCARD tuners again. A few other Ceton users also had this experience lately.
Quote:
Originally Posted by mavromatis View Post

Well that is not true with my system. I have a Ceton 4-tuner USB, 4 ATI Digital Cable Tuners and 2 QAM cards -- MCE detects all but only enables up to 4 tuners. You can only go above if you enable the multi-tuner hack or use Ceton. I believe SiliconDust drivers also allow multi so that's why it's working for you?

hrm, that is interesting. If you do manual set up, instead of automatic, do other tuners show up?

Perhaps Erickotz can shed some light as to whether Ceton removed the 32 limit from newest drivers?
post #29 of 32
Quote:
Originally Posted by blueiedgod View Post


hrm, that is interesting. If you do manual set up, instead of automatic, do other tuners show up?

Perhaps Erickotz can shed some light as to whether Ceton removed the 32 limit from newest drivers?

We have not removed this from current drivers. If you are experiencing issues, please try the following:
1. Restart your PC and re-run TV setup
2. If the issue persists, Click the Reset Tuners button, then Discovery tuners button in the diag tool, then re-run TV setup
3. Open a support ticket if the issue persists.
post #30 of 32
I've created a blog post at Mavromatic as well for others -- linking back to this forum.

http://www.mavromatic.com/2013/06/how-to-get-mce-ceton-infinitv-and-zvbox-170-working-together

Thanks!
Danny
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