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hi im new in ths page but really need your help!

I have the LHB536 and everything worked perfectly until one day I stop reading the usb flash and hard drive usb.
Maybe it was one of the automatic updates of firmware.
I've tried multiple USB flash drives and multiple hard drives and not even recognize it as connected.

I formatted in fat16/fat32/NTSF but still does not recognize , I reset to factory settings but still not working, someone has had this problem? how I can fix it?