Originally Posted by bas2001
Hello STRDN1030 experts/owners,
I am facing two problems with this receiver I purchased recently last week.
1) The receiver fails to do 7.1 channel check clip with both Dolby and DTS. When I run the channel check clip, it provides audio only on the front channels on Front Left, Center and Front Right. No audio signals on Surround Left or Right or Rear Left or Right. I have 7.1 speaker setup. I called Sony Support to see if they can help to fix it, but they failed. I am testing the channel check video clip from Blu Ray discs of Dolby and DTS using my Sony Blu Ray player. Also tested with Dolby 7.1 channel check video available on YouTube. It works fine if I do a factory reset on the receiver which was first suggestion Sony support provided. But once I turn it off and turn it back on, it doesn't provide audio on the right channels especially on the Rear and Surround channels. As suggested by Sony support, I had PLIIx MV selected as Sound Field. Also tried some other 7.1 type options there. Also had "Auto", "Multi ST" and some other options tried from "A.F.D". But no luck with passing the channel check videos. I also have 2/4.1 as speaker pattern listed in the setup. I believe it is the default.
2) I also see the audio is totally missing in some cases especially with Video 1 and Video 2 HDMI inputs. This issue also gets fixed if I do a factory reset and goes back to same state once I turn it off and turn it back on.
I am totally puzzled about these two problems and about to return this receiver. And the most interesting thing is that this is the second receiver of this model I am testing. Both have exact same issues. I bought this receiver by seeing the Outstanding review by CNET.
I am trying to replace my Denon AVR-1910 7.1 receiver which doesn't have 3D support. In the past I had Onkyo TX-SR606 which is also a 7.1 receiver. And the first receiver I used was a Sony 5.1 receiver which was probably the best receiver I used. But I had to move on to the newer receivers as new technologies got introduced. The reason I mentioned this is that to let you know that I am not a complete newbie to home theater system or receivers and all the other receivers worked fine with the same 7.1 and 5.1 channel check videos I have been using.
Also wonder if any of you tried to run this 7.1 channel check on your receiver? I must be missing something in the setup. I can't think of any reason to no have the right audio signals on the right channels during the test. When I watch a movie, I do hear from all speakers though. But I am not sure if it is supposed to be the right audio coming out via those channels and that was the reason I wanted to make sure it passes the 7.1 channel check.
Thanks in advance for any help/suggestions you can provide.
Sorry to hear about your troubles with the receiver.
I did notice you mentioned that you have 2/4.1 as the speaker pattern. That is 6.1 not 7.1. It should be 3.4.1
. if you have 3 fronts (L/C/R), 4 surrounds and 1 sub. That could explain why you are not getting the second surrounds working or something else not producing sound. Make sure you set the speaker pattern first
then run the autocalc with the mic. Hope that helps some. Also - you will want to change any large speakers that Sony autocalc put in there to small for all with a crossover of 80hz for fronts, c, and around 100hz for the surrounds (depending on the speakers you have) so that all the low end goes to the sub. I run autocalc for distance and eq only then switch the speaker size. Then use test tones in the sony gui
- that would let you know for sure if everything is working correctly.
I would also (as a sanity check) check the speaker wires to make sure you didn't inadvertently switch red/white (+ and -) and that you plugged them into the correct plugs in the back. I recommend banana plugs if you don't have them. Saves tons of time and frustration.
One other thing - if your BD player can handle it change it to bitstream, so that you run lossless audio - for tru-hd, master-hd. That is such an incredibly clean sound.Edited by eah9 - 3/28/13 at 6:54am