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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Pioneer VSX-921-K turning on and turning off
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Pioneer VSX-921-K turning on and turning off

post #1 of 9
Thread Starter 
Hey Everyone- I recently bought a Pioneer VSX-921-K Receiver. I was trying to set everything up and when I was testing out speakers, I turned the volume up and all of a sudden the receiver shut off. Now, I turn on the machine, it stays on for 5-10 seconds and then shuts off. Any idea what's going on/how to fix it? Thanks for the help.
post #2 of 9
Hi cohen1, double check all speaker connections (both ends) and run.
post #3 of 9
Thread Starter 
I dont have any speakers currently hooked up to it. Should I hook them all up and then run? Any ideas if I do that and it is still turning off on me?
post #4 of 9
No, if it's shutting down without speakers connected, then it could be amp failure. Disconnect any sources and see if the AVR still shuts down. If yes, then exchange for a new unit.
post #5 of 9
No, is this a new, open box or refurbished unit? Suggest a factory reset first but IMO get an exchange.
post #6 of 9
Thread Starter 
New
post #7 of 9
If still shutting down or not, get an exchange as this shouldn't be happening.
post #8 of 9
That happened to me when I had the receiver's HDMI setting to ARC=ON. I turned if off and all is well.
post #9 of 9
I had a pioneer 1014 that was doing this, it was a bad unit. My next one started doing it (after a few years) and it turned out to be some kind of auto protect that went wrong and needed to be disabled. If new, try a new one. Can you return? Asking because I would think that was the first thing you would do.
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