I recently purchased this Hauppauge with the idea of watching TV up in the bedroom with no additional charges from the caco. I had a PC that I set up with WMC, I only have basic cable, so ClearQAM with no cable card in the hauppauge should work fine. When I initially set it up, it DID work fine. Then a few days later, the wife wanted to swap TVs with the downstairs and I had to move around a bunch of stuff physically and when I next tried to watch live TV, nada. I also noticed the 'cable' light on the Hauppage was out (though I have no idea if it was on when it was working, but the docs say it should be)
The status webpage on the hauppauge reports:
Tuner 0 Status
Virtual Channel none
Frequency none
Program Number none
Authorization none
CCI Protection none
CGMS Protection none
Modulation Lock none
PCR Lock none
Signal Strength none
Signal Quality none
Symbol Quality none
Streaming Rate none
Resource Lock none
I thought hmm,.... almost looks like it's not connected to the cable outlet. So I carted up my TiVo from downstairs and removed the coax from the Hauppage and plugged it into the TiVo and live TV worked fine. So that leaves the hauppauge or windows as the issue, but I THINK the hauppauge should still get a cable lock even if it's not connected to a PC, but I'm just speculating. I'm running the most recent firmware.
I then ran the hauppauge test application DCRdiag and it reported
- either windows has not been activated (it is)
- The digital cable advisor has not been run (it has) or your system is not able to support cablecard devices (don't care, not using one)
- cable card inserted - failed (correct)
- the tuning service has not been installed (comcast does not need a tuner adapter in the boston area - not to mention this was working just a few weeks ago)
I'm at a dead end. I've tried all the troubleshooting steps I can think of
The status webpage on the hauppauge reports:
Tuner 0 Status
Virtual Channel none
Frequency none
Program Number none
Authorization none
CCI Protection none
CGMS Protection none
Modulation Lock none
PCR Lock none
Signal Strength none
Signal Quality none
Symbol Quality none
Streaming Rate none
Resource Lock none
I thought hmm,.... almost looks like it's not connected to the cable outlet. So I carted up my TiVo from downstairs and removed the coax from the Hauppage and plugged it into the TiVo and live TV worked fine. So that leaves the hauppauge or windows as the issue, but I THINK the hauppauge should still get a cable lock even if it's not connected to a PC, but I'm just speculating. I'm running the most recent firmware.
I then ran the hauppauge test application DCRdiag and it reported
- either windows has not been activated (it is)
- The digital cable advisor has not been run (it has) or your system is not able to support cablecard devices (don't care, not using one)
- cable card inserted - failed (correct)
- the tuning service has not been installed (comcast does not need a tuner adapter in the boston area - not to mention this was working just a few weeks ago)
I'm at a dead end. I've tried all the troubleshooting steps I can think of
