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Here we go again! No response from dial up servers! - Page 2

post #31 of 170
Quote:
Originally Posted by srfrdan View Post

i have one number that works in 08721 area if some wants to try it . i used it last week ---d.
i just tried to test my numbers and when i tried to switch to dialup there was no answer at replaytv today or yesterday---ah oh!eek.gif
post #32 of 170
Ok, this is the longest I've gone with no success in connecting to RTV in many months; Guide runs out in 2 days. I've tried several times a day for 6 days, using numbers for my area which have been working all summer.

Anybody else in my boat, and are the 5xxx users still getting their guides online without problems?
post #33 of 170
Quote:
Originally Posted by Arvy View Post

Care to enumerate about the impending demise?


well, I wrote about exactly what she said.. I didn't want to get into it with her, Cindy is very nice, I"m sure she would explain.. I kinda took it as, your mechnic telling you.. time to start lookin for a new car.. I just tryed to convey to her HOW MUCH we enjoy these machines, and HOW well they work, after all these years.. I really don't find much missing from it that I have on a directv receiver in the other room. let us know if you call and find anything out..
post #34 of 170
Redw000d, I think the point that was being made is there is no "impending demise" because of WiRNS and LaHo.

Many people on this forum no longer connect to Replay's servers at all. ReplayTV can shut down and the only way they'll know is from the forums.

At this point, someone can use a ReplayTV unit as long as they want. It may not be as simple or cheap, but it will still function.

Robert
post #35 of 170
Got my connection back (just in time), but am beginning to wonder if these near-weekly connection failures may be a deliberate (if unspoken) strategy to slowly shake off the dial-up users (last summer's overt shutdown announcement having been rescinded).
post #36 of 170
Quote:
Originally Posted by gring40 View Post

Got my connection back (just in time), but am beginning to wonder if these near-weekly connection failures may be a deliberate (if unspoken) strategy to slowly shake off the dial-up users (last summer's overt shutdown announcement having been rescinded).

As has been stated several times in the past, these dial-up connections belong to Earthlink, AT&T, and others, not ReplayTV. As was demonstrated a couple of weeks ago when ReplayTV's server was down, all ReplayTV can control is the authorization to allow the connection or not. There isn't any way for them to authorize a "poor" connection. I think what you're seeing is the effects of the dwindling dial-up users and the providers cutting back on their dial-up support. It is these dial-up providers that are cutting back on phone numbers, not ReplayTV, for example. I think if you actually had dial-up Internet service from these same providers, you would see similar connectivity problems. But, short of some actual comparisons of dial-up Internet users in the same areas, there's no way to tell for sure. It is unlikely that ReplayTV can force these dial-up providers to keep up their service or even provide good service. As can be seen from the Ethernet-connected community, ReplayTV is still providing their EPG service without problem. And, if you build your own dial-up provider as many have, then your dial-up unit will connect to ReplayTV without problem. So, that would seem to indicate that the problem is with the local dial-up providers and not ReplayTV. While anything is possible, it seems much more likely that dial-up Internet is dwindling, and you are simply seeing the effects of the dial-up providers cutting back on their service. It's probably not all that different than when cell phones switched from analog to digital, and after awhile it became very difficult to continue using an analog cell phone and get service. Even if you had a roaming agreement with your cell phone provider, they couldn't control your being able to get any kind of analog cell phone coverage when you were outside of their network. This is very similar because all ReplayTV has is a agreement to allow them to use these dial-up providers, they can't control their actual dial-up service. I might assume that ReplayTV would view this as just the natural progression of things, just like the discontinuance of analog broadcast TV restricting the usability of the ReplayTV units without going to extra trouble...
post #37 of 170
Quote:
Originally Posted by Reden View Post

Redw000d, I think the point that was being made is there is no "impending demise" because of WiRNS and LaHo.
Many people on this forum no longer connect to Replay's servers at all. ReplayTV can shut down and the only way they'll know is from the forums.
At this point, someone can use a ReplayTV unit as long as they want. It may not be as simple or cheap, but it will still function.
Robert

well, all of my Calling trying to get update resulted in a letter from ATT.. Not supposed to connect to online, etc.. I had bought an OBi-110 to avoid long distance charges.. but, I never was able to connect with it.. ANYbody here using OBi-110 with their Showstoppers? Love some advise..

also, Reden... regarding WiRNS and LaHo... this ol dog is gettin old.. not sure I can Learn yet Another thing.. I can Follow directions pretty well, but.. this seems a bit of a challenge.. tell me, am I wrong? how hard/easy is it to setup? thanks!
post #38 of 170
Thread Starter 
Call ATT and tell them you are only calling in to get your TV Guide for your "Tivo type device" . They did the same to me and actually cut off my long distance service. After I talked to them they turned it back on and said Tivos are allowed to call in and get their guide. I did not trust them after that and bought a magic jack plus that I now use for my four showstoppers to call in on.
post #39 of 170
very interesting..

Thank you for that.. they Didn't shut me off .. Yet.. just a warning letter, I think.. now, guide is working, I only plug it in, about once a week.. I was calling aLOT when it wasn't working right...

I did buy the OBi-110 for that purpose.. thinking I had read others using them.. but, no worky for me.. so, is Magic Jack doing it for you easily?
post #40 of 170
I have a PV-HS2000 and would like to know if there is a way to convert it over to get updates through the internet? After 8/16 I was getting channel guide updates again but as of yesterday I'm not able to updates.eek.gif After it's connected for 42 mins it disconnects and states there's a problem with the transfer from ReplayTV.rolleyes.gif I'm using NetTalk and didn't have a problem getting updates and you can't beat the price.biggrin.gif
post #41 of 170
Quote:
Originally Posted by eagleyed View Post

I have a PV-HS2000 and would like to know if there is a way to convert it over to get updates through the internet?

I would suggest starting here...
post #42 of 170
Quote:
Originally Posted by Redw000d View Post

Reden... regarding WiRNS and LaHo... this ol dog is gettin old.. not sure I can Learn yet Another thing.. I can Follow directions pretty well, but.. this seems a bit of a challenge.. tell me, am I wrong? how hard/easy is it to setup? thanks!
I would say getting WiRNS/FreeSCO working is a bit of a challenge ( mostly on the FreeSCO side). The whole purpose of LaHo is to make it simple.... just a phone prefix on the Replay and some steps with your web browser to set it up. Unfortunately, while simple, it's not cheap ) frown.gif

Glad to hear you're working again to the mother-ship.
post #43 of 170
Thread Starter 
Quote:
Originally Posted by Redw000d View Post

very interesting..
Thank you for that.. they Didn't shut me off .. Yet.. just a warning letter, I think.. now, guide is working, I only plug it in, about once a week.. I was calling aLOT when it wasn't working right...
I did buy the OBi-110 for that purpose.. thinking I had read others using them.. but, no worky for me.. so, is Magic Jack doing it for you easily?


That is what happened to me, first I received a letter from ATT and I called them and was told not to pay any attention to the letter as it "was computer generated". Well a couple weeks later my showstoppers were still getting their guide every night as I was using a local San Diego number but when I tried to call L.A. I got a recording that my long distance service was cut off due to misuse/fraud and was connected to their fraud dept in New Jersey. That was when I spoke to an ATT rep and reminded them that I told the ATT rep when I signed up for their natonwide unlimited calling plan (at their suggestion) that I needed to be able to make at least four calls a night lasting around 15 minutes each for my four "Tivo type" devices to get their guide info. That was when she stated that "Tivo type devices were exempt" and she would restore my service and put a note on my account. As I said in my earlier post I did not trust them to not pull the plug again so bought my third magic jack plus to use for my showstoppers. It was fairly easy my house was wired for two phone lines so I back fed the magic jack plus into my house wiring (make sure the line coming in from ATT is unplugged or disconnected) I put the magic jack on as line 2 so bought splitters that have L1 and L2 on them and just plugged the line from each showstopper into L2.
post #44 of 170
I switched to internet update from dial-up recently. So far it is working well but it does have one glitch used to be that Replay would update sometime between midnight and 7 a.m. However it is connecting later and later in the day (yesterday at 11:30 a.m.). Is this odd or is something amiss?

About dial-up and long distance plans. You need to read the terms and conditions before signing up. I ran into the same problem when a plan offered by AT&T did not allow for ANY internet connections. I got the same letter threatening disconnection and spoke, at length, with AT&T people about it. Bottom line is this: any Internet connection, even for a TIVO nightly connection, is not allowed. Period. No exceptions unless you get it in writing. Even if a customer service rep says it is okay it is not unless AT&T (or whoever you are in contract with) specifically allows the exemption IN WRITING. You will have to switch to another ld plan that allows for the nightly connection (as I did to allow for dial-up connection). I make it a point now whenever I am offered a long distance plan to look at those terms.
post #45 of 170
Quote:
Originally Posted by medtaylor View Post

I switched to internet update from dial-up recently. So far it is working well but it does have one glitch used to be that Replay would update sometime between midnight and 7 a.m. However it is connecting later and later in the day (yesterday at 11:30 a.m.). Is this odd or is something amiss?

Ethernet connected units don't follow any schedule, they connect approximately 24 hours from the previous connection. If you want to force them to connect at a scheduled time, like dial up, then you have to run something like WiRNS to turn on that setting...
post #46 of 170
well, spent half hour on the phone, with ATT.. transfered 3 times, .. the BEST I could do was.. I was told the number that generated the letter, and suggested I Don't use IT... oh well... thanks for the replies...
post #47 of 170
Quote:
Originally Posted by ReplayLurker View Post

Ethernet connected units don't follow any schedule, they connect approximately 24 hours from the previous connection. If you want to force them to connect at a scheduled time, like dial up, then you have to run something like WiRNS to turn on that setting...

Except that time keeps changing. It started out at 2am, then 5am, then 7am, then 10. It is now up to 12:30p.m. Even if I force connect, it still connects later the same day. Very strange.
post #48 of 170
Quote:
Originally Posted by medtaylor View Post

Quote:
Originally Posted by ReplayLurker View Post

Ethernet connected units don't follow any schedule, they connect approximately 24 hours from the previous connection. If you want to force them to connect at a scheduled time, like dial up, then you have to run something like WiRNS to turn on that setting...

Except that time keeps changing. It started out at 2am, then 5am, then 7am, then 10. It is now up to 12:30p.m. Even if I force connect, it still connects later the same day. Very strange.

Yes, it will keep changing. If you want it at a fixed time, then you have to use something like WiRNS to change the setting that the RTV will obey the scheduled net connect time...

Normally people don't care about this. That is kind of the point of the Ethernet-connected units, that it can connect at anytime, versus having to wait until it's likely that there's no one on the phone...
post #49 of 170
Thread Starter 
Quote:
Originally Posted by Redw000d View Post

well, spent half hour on the phone, with ATT.. transfered 3 times, .. the BEST I could do was.. I was told the number that generated the letter, and suggested I Don't use IT... oh well... thanks for the replies...

I was not able to talk to anyone who knew what was going until they cut my long distance off, then when I tried to make a long distance call I was automatically connected to their fraud department. When that happens explain what you are doing and good luck!!
Edited by cajon - 8/30/12 at 1:01am
post #50 of 170
Quote:
Originally Posted by ReplayLurker View Post

Yes, it will keep changing. If you want it at a fixed time, then you have to use something like WiRNS to change the setting that the RTV will obey the scheduled net connect time...
Normally people don't care about this. That is kind of the point of the Ethernet-connected units, that it can connect at anytime, versus having to wait until it's likely that there's no one on the phone...

Your right. Just had gotten used to the dial-up method. When it does connect, it goes pretty quickly and the programming is still going on in the background unlike before. As long as it logs in and updates, I am happy. smile.gif
post #51 of 170
Lost my SS Guide connection again on Sun, still out yesterday (Wed), called the RTV support line, & asked them to fix whatever it is they fix when the dial-ups are down. So today it's back up. :-)

Coincidence? If not, the call helped.

In my imagination, I see them leaving for the weekend, switching off the lights, and inadvertently powering down something they didn't mean to.
post #52 of 170
I have a PV-HS2000 and the unit is awesome but the ReplayTv service sucks ...eek.gif The dial-up service is terrible, one day it works and the next week it doesn't. Just too unreliable, maybe this problem only affects people with lifetime subscriptions.biggrin.gif

Their tech support sent me some bogus instructions to fix the problem of it not downloading the complete channel guide. Well since my Showstopper stays connected
for over 40 minutes the problem isn't with my Showstopper it's with their
messed up service! rolleyes.gif I don't believe for a minute I'm the only one who's having problems getting the channel guide updates.rolleyes.gif
post #53 of 170
I forgot how to change the modem speed on a SS. Anyone?
post #54 of 170
from dialing prefix screen press zones
post #55 of 170
Arvy ... Go to Menu > Setup > dialing & input > change Telephone > Past phone & zip screens > Press Zones at Dialing prefix > see screen for max modem speed. (Guess I took too long to post this :-) )
post #56 of 170
I'm stuck without guide data. It was OK this morning and gone tonight. I didn't bother checking through the week. My idea is slowing down the modem to 14.4 from 19.2 or 28.8 (whatever it was set for years ago) may help data transfers. I doubt it since the issue, as far as I read, is with the authentication process.
post #57 of 170
Modem users remember.... If you don't have POTS (Plain Old Telephone Service) but use a VoIP phone service (cable phone service is VoIP) expect a lot of trouble connecting to modem lines. If you make a long distance call, that may use VoIP too w/o your knowledge. Such connectivity will be very hit and miss and seemingly random.

I'm not saying ReplayTV/Earthlink don't have lots of issues, just that many folks have changed home phone services and not realized their end could be part of the problem.

I know it's happening because I hear folks call into the Perc/Laho dialup line to set the clock, get IR codes, etc. I have the speaker turned on and I can hear sync problems when folks are on a VoIP connection. Sometimes it works, sometimes it doesn't. But the computer tries. smile.gif

Personally, I use an Ooma for my home phone. When I was on DSL, my RepalyTV 3000 seldom had connection problem to Replay or Laho. I switched to cable internet and now can't connect. I tried everything I could think of to make it work, but it just doesn't work. Luckily, I don't need it.

Robert
Edited by Reden - 9/22/12 at 9:40pm
post #58 of 170
Just saying... I have a POTS line mostly because of the SS and the danged thing is being a PITA. At this point, I have all settings and local phone numbers in place but a Network Connection Error on each try (6 tonight) to get guide data. Maybe the lines will set themselves straight.

One thing I noticed is the SS, over the week's period of not beng able to connect, would only try every 3 days. There are error messages for the guide update but only every thrid day. I thought it is a nightly update.
Edited by Arvy - 9/22/12 at 11:50pm
post #59 of 170
I'm pretty sure it tries every day... could it be working 2 out of 3 days? Do you have a lot of overnight recordings?
post #60 of 170
Arvy ... I'm with you; SS=PITA. Have to check Menu for failure messages often, and also Guide for 8 days of data. Usually once it fails it needs to be restored, and this routine is getting old. Solution is a 5xxx unit, which can be had cheaply; I've seen them for $20-30-50 on Craigslist (working, $$ depending on accessories & capacity), & bought several, along with a refurb bridge router for the connection (or DIY). DNNA Guide update is fast, and I can go to WIRNS eventually; voila.
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