Hi and Happy New Year!Dial-up disaster
I'm in NYC. Have three 5000 units. No broadband (very limited funds).
Other than the times that there were (verified) problems with the server (that were eventually resolved) I've had minimal connection issues.
Suddenly (as of 12/27/12) I've had no successful connections on any of my units
"Initializing modem".......then "dialing".......then "connecting". Beyond that point.....nothing!
They sit on "connecting" for several minutes and then disconnect. This has happened each time I try forcing a connection (many times) and overnight as well.
No messages have been generated by any unit. My guide is slowly dissapearing!
I called Replay and spoke to Jackie (nice guy). He said that mine was the very first call (I didn't want to call immediately..... and then came the weekend).
I'm confused, since I've had this problem since last Thursday.
This appears to be the exact same thing that happened back in August, yet he seemed to think that the problem was on my end.
I tried everything
(even changing the area code and first 3 digits). I was unable to retrieve a new list of phone numbers to try, as there was no connection to the 800 number either. Phone service is working fine (as well as a fax machine).
Anybody else having the same issue (especially in the NYC area)?
It truly surprises me that Jackie said that I was the only call
regarding this problem!
It would have been far less frustrating if he had heard of this problem from others!
Any and all suggestions would be greatly appreciated!