Originally Posted by yenal
No warranty but Best Buy's cover burn-in. Obviously it happens more than people think it would and they cover their bottoms so they can get away by selling broken products.
Indeed. It was the only reason I purchased it from BB. That being said, I have not even experienced IR let alone Burn In. I was fastidious about avoiding logos, black bars, 3D, et al during the first 150 hours. What was really annoying was when my first 60GT50 was exchanged for another due to stripped screws on the Pedestal,
I simply called BB's 866 Number simply asking to get 2 screws mailed to me. At first, they were going to bring out a new Pedestal. And within 8 hours of that call I got the Email stating that they were exchanging the PDP for another one. The crazy thing is my initial one had a July 2012 Build Date whereas the exchanged one that came 2 weeks later has an April 2012 date. Not that it really matters I suppose, but I figure the newer the better.
While I have had an overwhelmingly positive experience, it definitely is comforting to have 4 years coverage should something like that happening. I also lucked out that I had purchased a PSP on my Sony SXRD RPTV. When I called in about the HDMI Board acting up, it took 10 days to get a Technician out here and he brought the Component/Composite Video Board as opposed to the HDMI Board. Due to a new stipulation in BB's PSP, if they do not repair the TV within 14 days, you end up getting a new TV.
When I went in there I was honestly petrified that I would end up with a Mitsubishi RPTV. Thankfully, they accepted my argument that SXRD is a completely different technology than DLP. Therefore I ended up with about a $1250 Gift Card to purchase any one I wanted. Definitely my favorite day of the Summer.