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POPCORN HOUR A-400 is coming soon - Page 66

post #1951 of 2288
Ok gang- miraculously- I think I pulled off a static IP- but I'm fearing that it's the variety you don't want (halfelite). That is: I went into my router and set up an assigned "reservation" to the PCH's MAC address.

I started this process out on the PCH but it didn't seem perfectly clear to me...do I simply switch to "manual" and leave all else alone (basically keep the current IP that shows)?

End game: I'm able to go to the home screen and re access my files via the network option. Now, while this normally produces the "share no longer exist" or "unable to connect to server" message, I have got this to work for a day or two before so let's see what the next few days brings.

Thanks again all for the help!

James
Edited by mastermaybe - 10/2/13 at 6:18am
post #1952 of 2288
Quote:
I sold it to him. I didn't have any of these issues, but I got rid of my netgear router and switch for an Asus router and a TP-Link switch. I was having other network issues that went away as soon as the Netgear stuff was gone.

I used to have the Netgear WNDR 3700, and that one gave me issues with my UnRaid server. At times, it would not let me connect with gigabit speeds. After the last update, I wasn't able to see my clients from my router not set static IP addressed. I switch to the ASUS AC66U, and it has worked well so far. I am very happy with it.
Quote:
I have issues with the Dune 303, you can't put it into sleep mode or it will drop NFS connections.

I never had issues with my Dune TV303D, but I never have used NFS. I only use SMB with my UnRaid server.
post #1953 of 2288
Quote:
Originally Posted by GusGus748s View Post

I used to have the Netgear WNDR 3700, and that one gave me issues with my UnRaid server. At times, it would not let me connect with gigabit speeds. After the last update, I wasn't able to see my clients from my router not set static IP addressed. I switch to the ASUS AC66U, and it has worked well so far. I am very happy with it.
I never had issues with my Dune TV303D, but I never have used NFS. I only use SMB with my UnRaid server.

Same Netgear - I switched the the Asus as well. SMB works fine, I simply prefer using NFS so I can easily assign permissions to clients based on IP. Makes it easier to keep the naughty bits away from the kids wink.gif
post #1954 of 2288
Quote:
Originally Posted by mastermaybe View Post

Ok gang- miraculously- I think I pulled off a static IP- but I'm fearing that it's the variety you don't want (half elite). That is I went into my router set up an assigned a "reservation" to the PCHs MAC address.

I started this process out on the PCH but it didn't seem perfectly clear to me...do I simply switch to "manual" and leave all else alone (basically keep the current IP that shows)?

End game: I'm able to go to the home screen and re access my files via the network option. Now, while this normally produces the "share no longer exist" or "unable to connect to server" message, I have got this to work for a day or two before so let's see what the next few days brings.

Thanks again all for the help!

James

I know you probably have done this, but I am going to ask. Have you done a complete reset, which erases all of you settings so you can start from scratch? I know when I first got my PCH-A210, I wasn't able to connect to my server even though I was able to see it in the options. I ended up doing a complete reset, and updated the firmware again even though it had been updated by the previous owner, and thereafter everything worked fine....until I had to update the firmware again lol.
post #1955 of 2288
Oh yeah, I forgot to mentions another router + switch combination that gave me issues was Netgear WNDR 3700 with 8 port TrendNet green gigabit switches. For some reason or another the Trendnet do not want to connect to gigabit speeds. So, I only use these for internet connection and / or for devices that do not require gigabit speeds such as my Dune media player, PS3 and Xbox 360 / slim.
post #1956 of 2288
Quote:
Originally Posted by mastermaybe View Post

Ok gang- miraculously- I think I pulled off a static IP- but I'm fearing that it's the variety you don't want (halfelite). That is; I went into my router, and set up an assigned "reservation" to the PCH's MAC address.

I started this process out on the PCH but it didn't seem perfectly clear to me...do I simply switch to "manual" and leave all else alone (basically keep the current IP that shows)?

End game: I'm able to go to the home screen and re access my files via the network option. Now, while this normally produces the "share no longer exist" or "unable to connect to server" message, I have got this to work for a day or two before so let's see what the next few days brings.

Thanks again all for the help!

James

 

 

It doesn't really matter which method you use to assign the IP address in your router.  The MAC table version is basically just for higher security.  All you have to do is make sure that your IP address in the A-400 matches what you gave it in the router settings.  Your gateway is probably the default 192.168.1.X and subnet mask is 255.255.255.0.  I believe these are the only other settings in the manual config setup.  The fact that you can browse your shares is probably a good indication that you have the correct settings but difficult to confirm since you've made a lot of recent changes.  Are you still using the Netgear switch??

 

I'm fairly certain this step will help your cause tremendously.  Halfelite, Willem53 and the other mods over at the NMT forums usually insist you do this first before trying anything else.  Let this be a lesson to you as well when seeking advice on troubleshooting your issues.  Follow through on the recommendations and report back (before possibly introducing another potential issue like a Netgear switch!!).  Per GusGus748s' recommendation, you might need to reset everything with all of the hardware changes you've made recently.

post #1957 of 2288
Quote:
Originally Posted by robnix View Post

Same Netgear - I switched the the Asus as well. SMB works fine, I simply prefer using NFS so I can easily assign permissions to clients based on IP. Makes it easier to keep the naughty bits away from the kids wink.gif

Funny part is I have an WNDR3700 and never had any problems with it. Its not my main source of connectivity though. I have my FIOS ont set to output over cat5 going into the wndr3700 then from the wndr3700 to a 24 port HP pro Curve switch I did have a problem at the start where the A400 would not renew its DHCP lease but setting a static solved it an no issues since. I thought of moving to the Asus for better wireless coverage but aint had a real good reason yet to make the switch
post #1958 of 2288
Quote:
Originally Posted by jkasanic View Post


It doesn't really matter which method you use to assign the IP address in your router.  The MAC table version is basically just for higher security.  All you have to do is make sure that your IP address in the A-400 matches what you gave it in the router settings.  Your gateway is probably the default 192.168.1.X and subnet mask is 255.255.255.0.  I believe these are the only other settings in the manual config setup.  The fact that you can browse your shares is probably a good indication that you have the correct settings but difficult to confirm since you've made a lot of recent changes.  Are you still using the Netgear switch??

I'm fairly certain this step will help your cause tremendously.  Halfelite, Willem53 and the other mods over at the NMT forums usually insist you do this first before trying anything else.  Let this be a lesson to you as well when seeking advice on troubleshooting your issues.  Follow through on the recommendations and report back (before possibly introducing another potential issue like a Netgear switch!!).  Per GusGus748s' recommendation, you might need to reset everything with all of the hardware changes you've made recently.

Yep yep. I didn't intentionally skip over assigning a static IP, it prolly just got lost amongst the ocean of stuff I was poring over...many sites, many tips, etc.

But you're right, I think relative newbs like me may gloss over a simple suggestion sometimes when it could very well be/IS the golden key.

By the way I'm using a D Link switch. Netgear router.

thanks

James
Edited by mastermaybe - 10/2/13 at 6:20am
post #1959 of 2288

^^^^I can understand how that can happen.  Anyway, did you take the 10/100 Netgear switch out of the equation then as I thought it was a recent purchase to force the A-400 to a slower speed?

 

Quote:
Originally Posted by mastermaybe View Post

Gulp. I just picked up a 10/100 NETGEAR switch on c-list yday as a sub for my gigabit D Link.

Hopefully it's not $10 wasted.

What a stupid game this is I'm playing.

James
post #1960 of 2288
Yes. The 400 was completely and utterly unusable with the 10/100 switch in place. 10 mins to boot up, and vids wouldn't even start after 5 minutes of "magic wheel".

Thankfully it was $10 off c-list.

James
post #1961 of 2288
Quote:
Originally Posted by GusGus748s View Post

I did not know that. No warranty?

I think the warranty is only for the original purchaser. At least that is what I read when I picked up my second A400 which had a previous owner. But fortunately both of my A400s have been working great with my 3D and 2D BD ISOs. The last two 3D and last two 2D BD ISO titles I watched on my A400s from my unRAIDs this past week played back perfectly, just like playing back from a disc based player. Only without the menus and advertisements.
post #1962 of 2288

@aaronwt:  Just curious if you're using UnRAID v5 on your servers to stream to the A-400?  I've been reluctant to upgrade since my current setup is working perfectly using v4.7 but I'd like to start using 3 and 4TB disks in my array.  Any thoughts?

post #1963 of 2288
Just to update:

Although pretty busy yday, I was able to check in on my 400...it did indeed fire right up AND I was able to leave the jukebox, visit the home screen, and get back to my networked library. That's where I usually get the "cannot connect to server" or "share no exist" error.

Now I'm not going to get too excited just yet as I've had a one or two day stretches before with some luck, but if it makes it to the weekend I'll be much more optimistic.

thanks again everyone.

James
post #1964 of 2288
Quote:
Originally Posted by jkasanic View Post

@aaronwt:  Just curious if you're using UnRAID v5 on your servers to stream to the A-400?  I've been reluctant to upgrade since my current setup is working perfectly using v4.7 but I'd like to start using 3 and 4TB disks in my array.  Any thoughts?

Yes, I upgraded all three of my unRAID servers to v5. I upgraded a few months ago. I was initially reluctant too. But I tried one box and I had no issues, so I went ahead and did the other ones too.
post #1965 of 2288

^^^^Thanks for the info.  I think I'll take the plunge around Black Friday when 3 and 4 TB disks are selling at current 2 and 3 TB prices!

post #1966 of 2288
^ I'll be jumping with you as I just got the "almost empty" light on my synology this week. 340 movies in a 12TB RAID 5. Not bad to me.

I don't think I'll be accumulating another ~170 anytime soon...before my heart explodes, anyway. I have virtually every catalog title I want, and there can't be but MAYBE a title a month worth owning, these days.


James
post #1967 of 2288
Just thought I'd return to let all know that I'm still getting network drops. Although I checked my IP in the PCH and I THINK it's different from the one I "assigned" in my router. How can that be???

Should I go back into my router and change it to what's listed in the 400?

c o n f u s e d

James
Edited by mastermaybe - 10/7/13 at 8:58am
post #1968 of 2288
Quote:
Originally Posted by mastermaybe View Post

Just thought I'd return to let all know that I'm still getting network drops. Although I checked my IP in the PCH and I THINK it's different from the one I "assigned" in my router. How can that be???

Should I go back into my router and change it to what's listed in the 400?

c o n f u s e d

James

are you running the latest forum release to fix that network drops?
post #1969 of 2288
Oh crap, I forgot about that this weekend. I don't think I've ever run a forum version...do I just d-load it to a thumb drive?

thanks

James
post #1970 of 2288
a newer version came out then the one posted above its located here

http://www.networkedmediatank.com/showthread.php?tid=68506
post #1971 of 2288

@mastermaybe: It doesn't sound like you've "successfully" assigned a static IP.  Try this first.  You assign the IP address in the router config and then use this same address in the A-400.  I'm not saying you don't need the new forum firmware but this solution is even simpler than manually updating the A-400 FW.  FWIW, I never install a forum release until it's properly vetted and becomes an official release.  Too many possible regressions that will only frustrate you more.  I would only install the forum release after trying the static IP.

post #1972 of 2288
I'm still having excellent results with the last official firmware release. I'll keep using that until the next official firmware comes out.
post #1973 of 2288
Quote:
Originally Posted by jkasanic View Post

@mastermaybe: It doesn't sound like you've "successfully" assigned a static IP.  Try this first.  You assign the IP address in the router config and then use this same address in the A-400.  I'm not saying you don't need the new forum firmware but this solution is even simpler than manually updating the A-400 FW.  FWIW, I never install a forum release until it's properly vetted and becomes an official release.  Too many possible regressions that will only frustrate you more.  I would only install the forum release after trying the static IP.


Thanks, I guess I have a fundamental misunderstanding, somewhere.

I thought that when I find the PCH through its MAC address in my router and assign it an address that would be the address it would have from there on out...hence the "assigning" terminology.

So how can the address be different in the 400's menu?

So I should just double check the address I assigned it in the router and change it to that on the pch?

Thanks for the help.

James
post #1974 of 2288

Check out p. 37 of your router manual.  You want to "reserve" the IP address of your A-400 in the router settings.  You do this by enabling DHCP in your router configuration and then assigning/reserving the IP address for the A-400:

 

 

More specifically, p. 38 tells you how to reserve the IP address:

 

 

Whatever address you reserve is what you should type in the A-400 IP configuration screen (under manual).  Based on what you've said previously, it could be that you reserved the address in your router but never changed the address in the A-400 to match.  I'm not sure what would happen in this case...

 

EDIT:  Once the reservation has been made, you can set the A-400 to obtain its address automatically (from the DHCP server's reservation).


Edited by jkasanic - 10/7/13 at 7:39pm
post #1975 of 2288
Hi James,
Quote:
Originally Posted by jkasanic View Post

Whatever address you reserve is what you should type in the A-400 IP configuration screen (under manual). Based on what you've said previously, it could be that you reserved the address in your router but never changed the address in the A-400 to match. I'm not sure what would happen in this case...
The A400 should not be set to a static IP address. For the router's "reserve" function to work, DHCP needs to be enabled in the A400. That way, when the A400 requests an IP address (and other parameters) through DHCP, the router will provide the reserved address.

DHCP sets more than the IP address. It also sets the subnet-mask and gateway. It can optionally set dozens of other network parameters, like the time-server address, and using DHCP is a good way to insure that all network parameters are consistent across the subnet. A common cause of network issues is machines having different subnet-masks, and DHCP eliminates those issues. With DHCP, you can set all network parameters in one place (on the DHCP server), and the rest of the network will follow.

Static IPs are overrated. DHCP was created to address problems like yours.
post #1976 of 2288
Quick question to the owners.

Does it get hot and noisy with the usage. I have a PS3 playing network media (off the server in basement) sitting inside a closed cabinet and it gets really hot/noisy. I want to replace it with Popcorn Hour A-400 and wonder if it behaves the same.
post #1977 of 2288
Quote:
Originally Posted by MarkHotchkiss View Post

Hi James,
Quote:
Originally Posted by jkasanic View Post

Whatever address you reserve is what you should type in the A-400 IP configuration screen (under manual). Based on what you've said previously, it could be that you reserved the address in your router but never changed the address in the A-400 to match. I'm not sure what would happen in this case...
The A400 should not be set to a static IP address. For the router's "reserve" function to work, DHCP needs to be enabled in the A400. That way, when the A400 requests an IP address (and other parameters) through DHCP, the router will provide the reserved address.

DHCP sets more than the IP address. It also sets the subnet-mask and gateway. It can optionally set dozens of other network parameters, like the time-server address, and using DHCP is a good way to insure that all network parameters are consistent across the subnet. A common cause of network issues is machines having different subnet-masks, and DHCP eliminates those issues. With DHCP, you can set all network parameters in one place (on the DHCP server), and the rest of the network will follow.

Static IPs are overrated. DHCP was created to address problems like yours.

 

That makes sense.  He should not have to set the address manually in the A-400 if the reservation has been made in the router configuration.

 

While static IP's might be overrated in your book, there are quite a few A-400 users in the NMT forums with streaming and network drop issues that might disagree.  As always YMMV and I was only suggesting this because others have reported it fixed similar issues with their setup.

post #1978 of 2288
Hi Jkasanic,
Quote:
Originally Posted by jkasanic View Post

While static IP's might be overrated in your book, there are quite a few A-400 users in the NMT forums with streaming and network drop issues that might disagree.  As always YMMV and I was only suggesting this because others have reported it fixed similar issues with their setup.
I agree - although I don't need static IP addresses myself, that doesn't mean they don't come in handy when things don't work as they should. I suspect that the DHCP client in the A400 has problems in some situations, and a static IP may then be the only solution.
post #1979 of 2288
thanks guys...although I thought I followed the above instructions to a "T" I'll have another go at it. What I do NOT recall was ever needing to input OR cut and paste anything in the set up genie re the MAC. I simply identified the 400 through it's MAC add (which was already there) and I simply "reserved/assigned" the address I saw in the 400's network menu screen. Again, par for the course, color me confused. confused.gif

What little I think I have down about networking comes from i-net sources that appear to be- at best- dicey. I always thought that the router is what assigns IP addresses to the network it "runs". So, when you "assign" an IP to a specific device that would ALWAYS be the IP it would have, so there would be- by design- no way the device could ever have an IP different from that which you assigned within the router. redface.gif

The more I read here and elsewhere it seems that IS the way it works, so I must be jacking something up, somewhere, obviously.

James
Edited by mastermaybe - 10/8/13 at 6:39am
post #1980 of 2288

Change the assignment in the router to something other than what the A-400 is currently showing.  Then redo the network setup in the A-400 and choose automatic and see if the A-400 is assigned the address you reserved in the router.  If so, you're done and then wait to see if you get further drops.  Next step is to try the forum firmware.

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