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POPCORN HOUR A-400 is coming soon - Page 69

post #2041 of 2288
Quote:
Originally Posted by mastermaybe View Post

For better or worse, I am not beaten easily. I just do not want to start over and this damn thing does EVERYTHING else I want. Honestly, if I didn't need to change the settings a couple times a week to downmix audio so I can watch stuff in my garage, its use would be all-but transparent for me...as far as I can tell at this point anyway.James

I have a very similar setup. When I first got the A400 I had to reboot it every day as it couldn't find the shares. The A400 goes to a gigabit switch and then to another gigabit switch to which my Synology 1512+ is connected. I had never had any issues with media players accessing the NAS before the A400. My first switch was a Netgear one. The day I replaced it with an inferior Trendnet was the day the A400 started working perfectly. Never a drop out. I have avoided upgrading the A400 for fear of that returning. There seems to be something with Netgear and the A400, though to be fair it doesn't appear to be consistent. Some work, some don't. The same with the Trendnet switch. It seems to depend on the version.

Philip
post #2042 of 2288
^^^ Maybe so because I have a netgear router and switch and I don't have network issues with my server.
post #2043 of 2288
Hi. Master maybe ,I like to help you ......Have you disabled NMJ ? and try to see or play your files on the Synology DS 412+ ...through the PCH -A400 ? . this way you can see if the NMJ is the problem......Some where I read about the. Samba & Synology bug with software
post #2044 of 2288
I was too busy to do anything yday, but today I'm going to try Synology's suggestion of connecting directly to the NAS. I suppose if this works it's safe to eliminate the NAS and 400 as the issue...although with my thinking that REALLY isn't the case as either could still be the problem as it could be the the way either is interfacing with my router. tongue.gifmad.gifconfused.gif

James
post #2045 of 2288
Quote:
Originally Posted by MarkHotchkiss View Post

Hi James,
The reason it is not the defacto choice is Microsoft. NFS was created in the early '80s to share files on Unix workstations, and Microsoft never adapted it. Being older than SMB, it is lighter weight, and hence the better performance. For those of us using Linux-based NASes and Linux-based media-players, it probably should be the standard, but most media-player manufacturers make windows-compatibility a higher priority.

On to things for you to look at:
Since you are now using a static IP address, have you verified that all if you subnet masks are identical?
To maintain the Jukebox, does not the A400 need to write to your share? Have you tried giving the A400 write access to the share?

Thanks hotch...

I'll check out those submasks when I get home.

And I think I misspoke-typed...there prolly IS read/write assigned to the 400 if it's retrieving and implementing movie data...although I do a lot of it on my own through tool box.

James
post #2046 of 2288
And not to say anyone glossed over this point I made yday, but IS this different from the typcial dropout problem? Seems to me this would have been much less of an issue with people (although still unacceptable to be sure smile.gif ) and would have been pointed out more specifically- if this was the case for all else:

"Say you watch a movie, turn off the PCH and go to bed. Upon returning the next day, I think they (other users with the network drop issue) would need a reset, straightaway. I THINK that used to be an issue for me too, but now, as far as I can tell, upon re-powering, I'll just get the info screen for the last movie I played, and I CAN choose it or another selection and it will play back fine. Again though, the second I leave that jukebox I may as well grab my ankles, cause I know I'm not watching another title wihout a re-boot."


just a thought.

James
post #2047 of 2288
ok so as long as you stay in the jukebox the network connectino stays up? but the second you leave the jukebox and try to come back in then network not found?
post #2048 of 2288
^ correct, as far as I can tell at this point. For instance, I texted my wife this AM to turn it on and try playing a movie...

It powered on to last nights movie (Lady and the Tramp) info screen, and she was able to back out from it, into the jukebox, and start another movie...played fine.

Now, you tell me what leaving to the main menu, adjusting an audio setting and then attempting to return does to wreck the whole thing and you'll be my personal October hero. Do I need to remap the share for some reason? But then, why does a reboot link it up just fine?

thanks!

James
post #2049 of 2288

I would say this qualifies as a different issue than the network drop being reported but halfelite would know better.  When you did the FW update, did you do a factory reset and have to remap the share?  If not, have you tried deleting and re-adding the share?  I would recommend the reset to factory settings and then add the share again if you didn't already.

post #2050 of 2288
That's what I'm going to end up doing...but again, upon a restart how does it find the identical share just fine?

James
post #2051 of 2288
I see the have an official firmware release today. I loaded it on both of my A400's. It's worked great with all the 3D BD ISOs I played on them this evening.

But the biggest thing for me is that they changed the GUI. Everything is much easier to read with a larger font. It is a big improvement over the old GUI.
post #2052 of 2288
Hi James,
Quote:
Originally Posted by mastermaybe View Post

...but again, upon a restart how does it find the identical share just fine?
This is my Hypothesis:
When it goes to mount the share, like it would normally do at startup, it has no problems finding and mounting it. But somewhere along the way it gets an error that causes it to drop the share. It then does not automatically re-mount it when you later need it again. You then need a restart or some similar action that forces it to remount the share.

That is why I was wondering about the permission to write. I was thinking that the share might be dropped when an attempt to write had failed. Or Samba may have crashed altogether, and a restart or a change in the configuration becomes necessary to restart Samba.
post #2053 of 2288

right,that pretty much would give some encourgament to make more flash skins that would have nicer options.

2.gif

post #2054 of 2288
master maybe ,,,,,,,,Have you check your Synology System Log ?....
post #2055 of 2288
Quote:
Originally Posted by MarkHotchkiss View Post

Hi James,
This is my Hypothesis:
When it goes to mount the share, like it would normally do at startup, it has no problems finding and mounting it. But somewhere along the way it gets an error that causes it to drop the share. It then does not automatically re-mount it when you later need it again. You then need a restart or some similar action that forces it to remount the share.

That is why I was wondering about the permission to write. I was thinking that the share might be dropped when an attempt to write had failed. Or Samba may have crashed altogether, and a restart or a change in the configuration becomes necessary to restart Samba.

Ok, thanks for the tip and explanation.

Well, I discovered that I had it accessing through my admin account...which I believe has read and write privileges automatically but I'll check.

Onward- this AM- like others, saw me immediately be able to play movies. Trip to the menu and a re-access? No joy of course.

So I deleted the share and inputted it again: didn't work immediately but of course it did upon a restart. Go figure.

I also tried to hook up the 400 directly to the nas via one of its two Ethernet ports but neither time did it even recognize the connection...is there a trick to this???

Do I need a router involved to assign an IP?

I'm going to ensure I have the read and write privileges assigned and check those logs now.

Thanks again
James
Edited by mastermaybe - 10/19/13 at 5:57am
post #2056 of 2288
K...checked logs and privileges...

Both read write are locked in and all the system logs display are log ins from my various home IPs.

confused.giffrown.gif

James
post #2057 of 2288
Not 100% sure but when you try to connect them directly to each other, I think you need a crossover cable instead of a straight CAT5 or 6 Ethernet cable. See here.
post #2058 of 2288
Hi James,
Quote:
Originally Posted by mastermaybe View Post

Do I need a router involved to assign an IP?
That could be the problem, or it could be the crossover. You already set a static IP address for the A400, but you may also need to set a compatible static IP address for that Ethernet port on the Synology, since it won't have access to the DHCP server on your router. Each Ethernet port on the Synology needs its own IP configuration.

As Jkasanic said, you may need a crossover cable. Some devices have an auto-crossover capability, and I have plugged my laptop directly into my old Synology (CS-406), and it worked. I had assumed that the Synology had the auto-crossover, but it could just as well have been the laptop.

The link lights on the RJ-45 connectors would not light if the problem is a crossover. If they light, then the problem is likely the IP addressing.
post #2059 of 2288
I just try my Mede8er 600x3d & KDLink 700 with a straight cable ,,,I could access my synology DS 1513+ and play movies . My Dune would not show my DS 1513+ hooked up the same as the others hope that helps
post #2060 of 2288
post #2061 of 2288
Quote:
Originally Posted by aaronwt View Post

I see the have an official firmware release today. I loaded it on both of my A400's. It's worked great with all the 3D BD ISOs I played on them this evening.

But the biggest thing for me is that they changed the GUI. Everything is much easier to read with a larger font. It is a big improvement over the old GUI.

Hello aaronwt.
I'm interested in the A400's and I have a question about your post. With this change in the GUI, I wanto to know if browsering files is faster or if continues the same slow speed. And if the buffer circle appears when you browser among folders.
Thank you very much.

post #2062 of 2288
Quote:
Originally Posted by wmlou88 View Post

http://www.networkedmediatank.com/wiki/index.php/Network_Synology_NAS_setup
May be this will help.
mastermaybe


Thanks for this...I followed it to a tee and found all was already precisely how this advised.

James
post #2063 of 2288
Ok- prolly more to the visitors of this threads happiness than my own- I MAY have had a breakthrough, but I've been down this road before...

So what happened? After visiting and revisiting the same damn areas over and over again within my Synology NAS' control panel I finally took a "longer" look at "groups".

Now, seeing I've only created one guest user (no group) since I've owned the NAS I never really anticipated that this would even apply to me (again, I ensured both the admin acct ((that I use for the a 400)) and my PCH acct are set up for both read and write) but alas. It appears all the privilege boxes were unticked, so I checked "read and write" for the admin "group" lmao. Why the "admin" would not have these rights straightaway is hilarious to me but what do I know?

I've now tested the ol settings/menu hurdle and I've been able to get back to my movie share.

Let's see if we can get 24 hours out of this one, lmao.

Again: thanks to everyone for all of the help!

James
Edited by mastermaybe - 10/21/13 at 7:54pm
post #2064 of 2288
Some "fix"..."share no longer exist"

Lmfao. Although I am getting it to hook up now, so, sigh, whatever.

James
Edited by mastermaybe - 10/21/13 at 8:17pm
post #2065 of 2288
Quote:
Originally Posted by guiroscor View Post

Hello aaronwt.

I'm interested in the A400's and I have a question about your post. With this change in the GUI, I wanto to know if browsering files is faster or if continues the same slow speed. And if the buffer circle appears when you browser among folders.

Thank you very much.

I haven't done alot of file browsing with the new firmware. I'll need check it out some more and pay more attention to it next time.

I didn't notice anything really different in speed but I don't usually do file browsing as my main method of playing content. I typically initiate playback from a tablet, using NMJ navigator to browse the movie collection on the tablet.
post #2066 of 2288
^ Yes, browsing my movies has never been an issue for me...when I can get to them, that is.

This AM I checked everything again before taking off for work: "cannot access server" and "share does not exist" on every single attempt.

James
Edited by mastermaybe - 10/22/13 at 10:20am
post #2067 of 2288
I have been to busy to really jump in and try to assist so far. But a couple things are you using any sort of auto start for NMJ either home screen or the autostar function. This is not the normal network dropout that most people talk about your bug is something different and could effect more but I doubt many people exit the movie wall to turn around and go right back in. If you are using NMJ now for a test I would not use it for a couple days just use the plain file browser and see if the same problem persists.

This will rule out some strange locking issue as it could be when you are inside NMJ and exit out samba is keeping the NMJ db locked for a period of time.
post #2068 of 2288
^ thanks. The couple days of non use MAY work, but I have two year old and wife who prolly use the thing 4+ hours a day.

I did submit a "case" with the official cloud media site so we'll see. If nothing else, this has made me MUCH more familiar with my NAS and router which is good, I suppose.

I don't know why, but I keep thinking it's something with the A400. The behavior is/was just so freaking bizarre. Like yesterday, after allowing the "admin group" reading and writing privileges in my Synology it seemed perfect for a couple of tries. Then, with NOTHING changed, minutes later, I could not get back into the share for love nor money.

Then 20 minutes later, with (again, lol) nothing changed, I tried a half dozen times- going into the jukebox, then back out to the GUI and back into the jukebox via "Network" and every time it was golden...worked perfectly.

Now this AM, locked out again.

I suppose I could be missing a setting on my router or NAS but I don't know how much more thorough I could be at this point...and what setting on EITHER would have things be peachy-keen for 5 minutes, and then, a complete and utter bolted door a minute later?

You guys have been great. Really appreciate the patience. I guess maybe somethings "broke" somewhere, but the sporadic success just makes me keep coming back to the idea that something's just not set up properly, somewhere. And with this being my first "real" fray into this arena, I guess I'm not real confident that it's anything but that.

James
post #2069 of 2288
Quote:
Originally Posted by halfelite View Post

I have been to busy to really jump in and try to assist so far. But a couple things are you using any sort of auto start for NMJ either home screen or the autostar function. This is not the normal network dropout that most people talk about your bug is something different and could effect more but I doubt many people exit the movie wall to turn around and go right back in. If you are using NMJ now for a test I would not use it for a couple days just use the plain file browser and see if the same problem persists.

This will rule out some strange locking issue as it could be when you are inside NMJ and exit out samba is keeping the NMJ db locked for a period of time.

And by the way: by "autostart" do you mean setting the 400 to start up at the jukebox? If so, YES I have it set up that way and of course quite like it, since that's what I use the machine for. tongue.gifwink.gifbiggrin.gif

The funny thing about this scenario is (again) that I only really need to leave the jukebox to force a SPDIF down mix when I want to play something in my garage (AVR will only pass 2 channel PCM to its zones). If there was a "set it and forget" to simultaneously push multi channel out over HDMI and downmix over SPDIF I'd prolly leave the jukebox once a month, lmao.

James
post #2070 of 2288
Just FYI all: after being not at all pleased with some of the "moderation" on cloud media's "non official" official forum, I finally relented and posted the following...


"I have now officially opened a case with cloud media. I can state with 100% certainty and honesty that I've never spent this much time and energy attempting to resolve such a core part of a device's functionality. Honestly, I would have returned this months ago, but I bought it with the understanding that there would be some growing pains- both for me and this young media player. But after throwing everything but the kitchen sink (not YET, anyway) at it, I'm just in disbelief I haven't at least got LUCKY at this point.

Onward, I have to say I don't appreciate the condescension and completely inaccurate representation of me or my posts (and others), here, from moderators or anyone else. "yada yada yada" and "if it's broke, fix it" are non productive and really, just wastefully combative.

What would any reasonable person THINK I've been trying to do, besides PRECISELY that (fix things)? I feel I have been more than patient and have pushed my know-how and "expertise" FAR beyond their limits and I don't appreciate anyone suggesting anything to the contrary. This all "never minds" the fact that I've drove others out of their respective minds, elsewhere, in an unrelenting attempt to correct my/the 400's issues. Thankfully there are many generous and good people (here, included) that have offered assistance.

Well, I suppose I can open yet another thread on this site dedicated to my problem, but how many times should I do so until it becomes madness?

I'm just here in search of a solution so I can watch movies. The end. If that search- on a forum CONNECTED to the device manufacture's home page- brings so much hostility, please point to a superior option- although honestly, I'd be shocked if it's an avenue I haven't already explored."

thanks
James


I don't think the post was a bit unreasonable. Very (we'll politely say) "odd" tone over there.

James
Edited by mastermaybe - 10/22/13 at 10:55am
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