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RTI remote help needed

post #1 of 5
Thread Starter 
Hello all,

I have an RTI RP-6 remote system processor and T4 remote system. It was working fine up until yesterday when the RP-6 started jamming up whenever a command is sent or received. If I press power-on or power-off on the T4, the IR signal in/out light up constantly and the system fails to take any more commands until its unplugged and reset.

What exactly is going on here? Is the remote at fault or the processor? I'm not that familiar with these systems. I bought this pre-installed in my house.

Thanks!
post #2 of 5
Thread Starter 
Can anyone help? RTI tech support suspects its the RM-433 shorting or interference. The Data light on the RM-433 is still lighting even without an antenna connected making me think its shorting.
post #3 of 5
Is the led on the RM-433 glowing dimly all the time?

If so it sounds like a bad antenna and should be sent in for repair
post #4 of 5
I believe it is the actual RM-433 as I had another client with the same issue. Once replaced, it should be fine.

You should consider using a Tablet as a remote for the RTI solutions. It is much cheaper than replace the actual remote if/when your T4 decides to give problems.

Regards,

Brian
post #5 of 5
He is unable to use a tablet with that system, he is using a RP-6,
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