Originally Posted by ss9001
stu, yours is one of the few adult posts I've recently read on this topic. sure don't see many "adult" posts like yours in Pioneer threads, just a lot of complaining!
I tried to explain the concept to those angry Pioneer posters that maybe the company might become interested in their app upgrades if owners made it clear to the company they were willing to pay for it, say an annual fee similar to how mainstream software works.
Of course, that fell on deaf ears since not one of the complainers thought that was reasonable or was willing to get off their ass & contact Pioneer about the idea. they just feel they are entitled to free software updates, period. when confronted with the fact that no matter how many years a company would agree to provide free upgrades, some owners would want it to be longer, so it's a one-sided losing proposition for the company - they can't win no matter what they did. Nearly all Pioneer threads are a whole lot less informative than they used to be...mostly it's hand-holding people who don't read the manual
I like to come here for a refreshing change where some intelligent discussion takes place
an annual subscription fee is a reasonable way for the companies to make it happen, if they can change their concept of what the product is, metal box or capabilities. Heck, to a lesser extent, I can see hardware upgrades done the same way. Put a price on it and watch how seriously those owners are about their phone apps
Well, I stopped reading Pio threads except for what you and Chris say, since most of the rest isn't relevant anymore (from the POV of the Dark Side LOL), or not that interesting as purely technical newbie learning curve stuff....i.e. the hand-holding. It's neccessary, and I'm glad that you (and even Purdyd) are doing it, but it's a labor of love. It doesn't have that back and forth of informed opinions that you (mostly) get on, say, an Oppo, Denon, or Panny Plasma thread. In fact, lately I'm finding that I'm making purchase decisions based on the quality of posts for the products I'm considering. If we @ AVS or HDJ are effectively the 'aftermarket' tech support for one another, that matters.
Sorry, but extended software updates are not a requirement of a product warranty. Only a fool doesn't think so...hence the more we push company tech support, or try to build virtual relationships with a Walkamo or a nameless guy from Panasonic on HDJ, the better...but as consumers, it's up to us. Still, if MS is moving in to the subscription model for future office productivity software, IMO it's inevitable that a smarter CE manufacturer will try the same idea. Especially as product 'updates' become more 'nice to have' than essential, in a slowish economy (and with crappy, relatively cheap options like iDevices to steal market share).
Hell, we _should_ push Pioneer, Denon etc. to a pay for update model - or at least an open source approach to apps that they'll license or get royalties from on an iTunes.
I'm not _that_ original, but I'd like to think I do a good job of distilling the issues/rants with what I've learned into something readable...just some of my thinking, anyway, virtually speaking.