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The **OFFICIAL** DENON AVR-4520CI thread - Page 124

post #3691 of 7729
Quote:
Originally Posted by Brinfc View Post

It sucks so many people are having issues. My last 3 denons i had no problems with and now I own the 4520 and have had it for 2 months without any issues. Maybe im just lucky or its just the fact that only the people with problems are posting and not the people that own the 4520 with no problems.

I hope people get their issues resolved because the 4520 imo is a great receiver and i love it!

No issues with my new 4520! Same room, same speakers as my 4311 and audio is much richer for me.
post #3692 of 7729
Quote:
Originally Posted by Brinfc View Post

It sucks so many people are having issues. My last 3 denons i had no problems with and now I own the 4520 and have had it for 2 months without any issues. Maybe im just lucky or its just the fact that only the people with problems are posting and not the people that own the 4520 with no problems.

After reading Jerry's experience I can tell you I'll never buy a "B" stock Denon.

I've had my 4520 since November and haven't had any problems. So far it's been a fantastic receiver/prepro for me.
post #3693 of 7729
Quote:
Originally Posted by mo0sic View Post

No issues with my new 4520! Same room, same speakers as my 4311 and audio is much richer for me.
It's good to hear from those with trouble-free units.

But "much richer" from 4311 to 4520? No offense, but I'll have to attribute that to some factor other than the AVR upgrade itself. It may be settings, a fortuitous mic position array during Autosetup, auditory memory or other psychoacoustic factor.
Edited by SoundofMind - 3/22/13 at 11:31am
post #3694 of 7729
Quote:
Originally Posted by SoundofMind View Post

It's good to hear from those with trouble-free units.

But "much richer" from 4311 to 4520? No offense, but I'll have to attribute that to some factor other than the AVR upgrade itself. It may be settings, a fortuitous mic position array during Autosetup, auditory memory or other psychoacoustic factor.

You don't believe that DTS-NEO:X, AL32+ processing and 32bit DACs that the 4520 has over the 4311 might be a reason for the improved performance?
post #3695 of 7729
While the Neo-x processing may be quite a bit better than what was previously available. many people attribute the "sonic improvement" which is claimed for the more sophisticated output drivers to be primarily due to "expectation bias". Certainly 32bit DACs, by themselves, can't produce an audible improvement. The improvement might be measurable, perhaps, but quality 24-bit DACs already have distortion and noise values which are far below the level of audibility.
post #3696 of 7729
Quote:
Originally Posted by SoundofMind View Post


It's good to hear from those with trouble-free units.

But "much richer" from 4311 to 4520? No offense, but I'll have to attribute that to some factor other than the AVR upgrade itself. It may be settings, a fortuitous mic position array during Autosetup, auditory memory or other psychoacoustic factor.

 

Well, I owned the 4311 for several years before upgrading to the 4520.  I still have the 4311 in my bedroom.  I agree with SoM.  Using superlatives to describe the sonic difference between the two AVR's, assuming everything else is the same, is a bit of an exaggeration.  You can't use NEO:x in the comparison, because that would be apples to oranges.  And I don't think I can actually hear the difference in the DAC's.

 

I prefer to say that both AVR's sound pretty darn good.

post #3697 of 7729
Quote:
Originally Posted by ss3740 View Post

This is my post from 2 pages back...Look familiar? I shut it down ( or tried to when it went back up to 3 minutes remaining ) Read entire post
Popped up on the TV that a Denon Update was available last night. I went ahead and clicked "Yes install". It posted that it would take 10 minutes. It updated " Main" ,then "Sub" ,then Either". What was odd was, it had counted down to 3 minutes when it started on the "either".It then went to 2 minutes, then 1. But then it jumped back up to 3 and started counting down again.Back down to 1 minute,then back to 3 .It did this 4 or 5 times. I finally tried to shut it off. It would not shut off, but on the next "cycle" it started scrolling Stars instead of Arrows.It then came up "update installed" and powered itself down. All seems well. Anybody know what the latest updated software did.I know I now have color equalizer readouts on the audicy even though I'm not using them. I don't think they were there before.

see
http://www.avsforum.com/t/1430049/the-official-denon-avr-4520ci-thread/3540#post_23087580

Sorry to bother you again.
After a short company tour i tried again to reactivate my 20 kg door stopper.

This is what i see after switching on:
Main - 10min
Updating - Arrows from left to right
Counter goes down to 0min and immediate to 3min
After this the Arrows changes to 0%.
This goes up to 14% and then the whole thing restarts or i get an error message. (Updating Fail 14 or ConnectionFail38)

Nothing interrupts this loop.
I tried:
holding Info + Back and Switch On
holding Up + Down and Switch On
holding Status + Option and Switch On
The Power button doesn't function to enter standby, so i pulled the power plug for each try.
After inserting the power plug i see the Main 10min immediate, it simply ignores every button press.

Any last idea before i send it to service?

Thanks,
Thomas
post #3698 of 7729
jdsmoothie advises to let it run all night & go straight into Start instead of Check for Update
post #3699 of 7729

OK, I have to admit, I have never seen this before:

 

 

What does "Installer Locked" mean?  I went into the GUI and made sure that Setup Lock wasn't turned on.  Any ideas?

post #3700 of 7729
See post 6 in the xx13 series thread
post #3701 of 7729
Quote:
Originally Posted by AustinJerry View Post

OK, I have to admit, I have never seen this before:




What does "Installer Locked" mean?  I went into the GUI and made sure that Setup Lock wasn't turned on.  Any ideas?

One would assume that if a custom installer installed the AVR they could lock the settings so no one could change them.
post #3702 of 7729
Quote:
Originally Posted by SanchoPanza View Post

See post 6 in the xx13 series thread

 

If you are talking about this thread http://www.avsforum.com/t/1409431/the-official-denon-avr-xx13-model-owners-thread-faq, then post #6 has no reference that I can see for the "Installer Locked" message.

 

Would you be so kind as to provide a link to the post you are referencing?

post #3703 of 7729
Quote:
Originally Posted by Irwinroad View Post


One would assume that if a custom installer installed the AVR they could lock the settings so no one could change them.

 

No custom installer has ever touched my AVR, and I have launched the web interface countless times and never received this message before.  Any other ideas?

post #3704 of 7729
wait an hour and try again
post #3705 of 7729
Quote:
Originally Posted by SanchoPanza View Post

wait an hour and try again

 

???  What happened to the link I asked for?  Are you saying this issue will clear by itself after waiting for a certain period of time?

post #3706 of 7729
Jerry that link was for the gentleman from Germany a coupla posts up. I'm just saying most of my issues with web controller seem to work out given time
post #3707 of 7729
Jerry,
Mine looks similar?

post #3708 of 7729
Quote:
Originally Posted by SanchoPanza View Post

Jerry that link was for the gentleman from Germany a coupla posts up. I'm just saying most of my issues with web controller seem to work out given time

 

The forum convention is to quote the original poster to avoid confusion.

post #3709 of 7729
And read the posts prior to take in context.
post #3710 of 7729
Quote:
Originally Posted by AustinJerry View Post

OK, I have to admit, I have never seen this before:




What does "Installer Locked" mean?  I went into the GUI and made sure that Setup Lock wasn't turned on.  Any ideas?

There are a number of special sequence codes that when selected place the unit into a specific mode. This mode as guessed simply allow an insfaller to lock the settings to ensure the customer cannot change them, which generallly requires another trip to the customer's home. The easiest way to get out of these modes is to do a microprocessor reset.
Edited by jdsmoothie - 3/22/13 at 4:28pm
post #3711 of 7729
Nevertheless sorry for the misunderstanding
post #3712 of 7729
In reference to the audible capabilities of the 4311 versus the4520


Some people (mainly 4311 owners) just can't stand the thought that something that has an actual hardware improvement (4520) can be nothing more than "just a cosmetic change".
'The 4520 has superior "sound hardware" than what is in the 4311 so live with it!

Joerod noted that the 4520 was an audibly superior sounding avr than the 4311.


Had a similar comment by a forum member in Australia.

Some people just can't fathom reality !!!
Edited by con219 - 3/22/13 at 4:50pm
post #3713 of 7729
would anyone know how to get my 3313 blu-ray player to work with my denon 4520 remote app, I go to player view and nothing happens on the player. Any help would be Great Thanks The AVR works Excellent with Remote App.
post #3714 of 7729
Installer Locked, had I paid for the installation, would give me a case of the you know what...
post #3715 of 7729
Quote:
Originally Posted by jdsmoothie View Post


There are a number of special sequence codes that when selected place the unit into a specific mode. This mode as guessed simply allow an insfaller to lock the settings to ensure the customer cannot change them, which generallly requires another trip to the customer's home. The easiest way to get out of these modes is to do a microprocessor reset.

 

It gets more interesting, JD.  I tried a soft reset, but that did not clear the issue.  Then, as you suggested, I did a processor reset.  That cleared the Installer Lock.  I was able to load my most recent save, and then I reloaded the saved measurements file that I used in a calibration earlier today.  Finally, after everything was back to normal, I was able to do a successful network save, so I am now protected again.

 

However, when I try and launch the web interface now, the "Installer Locked" status is back!  eek.gif

 

I called Denon TS, and was told that the only people who could help are the members of the "CI" support team, which is on the East Coast, and is only open until 5pm EDT.  So, I'll call them on Monday to try and get to the bottom of this.  I'll report back when I have an answer.

post #3716 of 7729
Ruh roh .. yeh ... somethings amiss there for sure. frown.gif
post #3717 of 7729
Quote:
Originally Posted by AustinJerry View Post

It gets more interesting, JD.  I tried a soft reset, but that did not clear the issue.  Then, as you suggested, I did a processor reset.  That cleared the Installer Lock.  I was able to load my most recent save, and then I reloaded the saved measurements file that I used in a calibration earlier today.  Finally, after everything was back to normal, I was able to do a successful network save, so I am now protected again.

However, when I try and launch the web interface now, the "Installer Locked" status is back!  eek.gif

I called Denon TS, and was told that the only people who could help are the members of the "CI" support team, which is on the East Coast, and is only open until 5pm EDT.  So, I'll call them on Monday to try and get to the bottom of this.  I'll report back when I have an answer.

Maybe you can check if the "maintenance mode" is activated in the network settings of the AVR? I don't know if it could be related but it is worth trying.
post #3718 of 7729
Does anyone have the issue of OSD not displayed on the screen? The OSD shows when switched to bluray cd sat etc but does not show when on media player.
post #3719 of 7729
Quote:
Originally Posted by kaphely View Post


Maybe you can check if the "maintenance mode" is activated in the network settings of the AVR? I don't know if it could be related but it is worth trying.

 

I am not sure I understand what the Maintenance Mode is.  My settings are Web Access Port=10443, Port Mapping=Auto.

post #3720 of 7729
Quote:
Originally Posted by United2013 View Post

would anyone know how to get my 3313 blu-ray player to work with my denon 4520 remote app, I go to player view and nothing happens on the player. Any help would be Great Thanks The AVR works Excellent with Remote App.

I have the same combination and was told ( local distributor support) that the only way to get it to work was to use the HDMI Control function (AVR-4520 Manual Page 102, 3313 manual page 35). Configure it for both devices based on the instructions provided in the manual.
I tried it and it seemed to work, but it conflicted with other HDMI devices I had connected to my receiver ( e.g. Cable ) and so I disabled it again. I do not undestand why it is not recogised as a separate "discrete" network device. Then they could be properly linked together and controlled by the app. Would also be nice if the Denon App was a proper Ipad app( Iuse use an Ipad) , rather than an Iphone one.

Good luck
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