FIRMWARE UPDATES
(1) Firmware updates can be installed by the owner via a network connection to the Denon servers. Although it's not necessary to update your unit if you are not experiencing any problems, it's generally a good idea to keep it updated during the warranty period so that if there are any problems with the update the unit will still be covered under warranty. The update process generally doesn't take more than 30 minutes once the download begins and also generally does not erase any settings, although it's always a good idea to SAVE the config/settings file using the Web Control function (pp. 108-109) feature prior to doing the update just in case. Follow the guidelines in the post below to ensure the SAVE file is valid.
https://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_E10
Note that if the update process is stuck on "Authenticating", ensure a source other than NET/USB is selected and just let it continue for up to a few hours and it should eventually begin the update process. Some owners have noted the connection to the Denon server is more successful selecting the "Start the Update" setting rather than first selecting the "Check for Update" setting. One owner noted that disconnecting all sources to the unit enabled it to connect to the Denon servers when all previous attempts had failed. Other tips if having problems with the update include setting "Network Standby/IP Control/Network" to OFF, cycling the DHCP setting on the AVR, or using a static IP address.
After the update has been downloaded from the Denon servers (which only takes a few seconds to a minute or two depending on your internet connection speed), the AVR will go into Standby mode to perform the actual update but will continue to update status on the front panel display. If the update seems to be hung up (ie. goes beyond 1 hour) ... power the AVR to Standby, unplug it for a few minutes and power back on and attempt the update again. If the update fails to load, check the network environment (ie. reset the router, replace the router with a more current/robust model, or ideally wire directly to the router if connecting wirelessly). If the update still fails to load but is stuck in the update mode when you power on the unit, do a network reset (ie. press/hold the UP arrow and DOWN arrow buttons on the front panel display while powering on the unit, ensuring you keep these two buttons pressed for at least 4-5 seconds. You may also want to consider purchasing a long (100'+) Cat5/6 cable for network updates only for a higher probability of a successful install. Also note, that once the update has completed, there is no way of returning to an earlier version of firmware.
(2) USB firmware update. [This procedure is no longer available].
(3) Denon will sometimes make "minor" changes to the firmware with each new manufacturing production run, so it's not unusual to see a higher version number on a newer unit of the same model. For the non-networking models, this doesn't mean an older unit needs to be returned to get the firmware updated, rather it only needs to be updated if you are experiencing a problem that resetting the microprocessor will not resolve. The year/month the unit was mfr'd can be determined by looking at the first 3 digits of the serial number (eg. 209xxxxxxxx would be Sep 2012) which can be found on the original box as well as on the back panel of the AVR.
(4)
What is my unit's current firmware version? The current firmware version can be determined from the AVR's menu:
General --> Information --> Firmware Version.
(5) There are two firmware notification settings, both of which default to "ON" from the factory..... "
Update" (fixes) and "
Upgrade" (new feature). When either an "update" or "upgrade" is available, the front panel will display a message alerting you to this "update" or "upgrade" every time you turn on the AVR. If you prefer not to install the update/upgrade, then simply change the appropriate setting at
General --> Firmware --> Notifications ---> Update/Upgrade to OFF (factory default is ON) and it will go away.
This area will be used to track the changelog of the firmware updates. When Denon begins providing these firmware updates on their website for installation via USB, the changelog information will also be available at the
Updates webpage.
Original firmware version: 3325-1532-1375
1.
10/1/2012 (3325-8562-1375)
- When the product is in standby, the product doesn't do the power-on in the IR receiver that is connected to the Remote IN terminals of the product.
- The black picture noise in video output (NTSC) of Network and the iPod/USB function has been reduced.
2.
11/19/2012 (3325-0792-1424)
- Various failures: Sample rate is not indicated at FLAC, WAV, ALAC. If ALAC is played back, AAC is displayed. No album art displayed for ALAC files.
- When the customer connects 3D Player and projector (RICOH PJ-X3340) to the unit via HDMI, there is a possibility that 3D image is not output even if the disk of 3D is played.
- The black picture noise in video output (NTSC) of Network and the iPod/USB function has been reduced.
- When the customer uses the USB file, the product does wrong behavior by operating the FF/RWD button. The button of FF/RWD must not function in the USB file. Therefore, the firmware was corrected for FF/RWD to not operate.
3.
12/6/2012 (no change from above version)
- Fixed issue of inability to connect to Pandora server.
4.
2/14/2013 (3325-5703-3453)
- When the customer connects DLXA75R (VICTOR) and 65ZT5 (Panasonic) with the unit via HDMI, the unit was freeze by a dual output.
- When the product is used for a long time, the GUI image might not change even if Source is changed.
5.
3/11/2013 (3325-8733-3492)
- The product corresponded to Gapless Playback from Mobile App.
- When the HDMI output is a dual output and the device connected with HDMI OUT1 is made a standby, the image of HDMI OUT2 is not output.
- When Pandora is played, the display of the icon becomes the Internet radio by specific music.
- The Picture View setting cannot be stored.
- AirPlay cannot be executed while executing SlideShow.
- AirPlay cannot be executed from Function other than Network.
6.
5/30/2013 (3325-0843-4401)
- The Preset Names of FM-Tuner can't change from Web.
- After the update and AudysseyPro measurement, the set cannot access the WEB page.
- When TV Format is "PAL", the aspect ratio is not correct.
- When new features included Multi-Artists Radio of Last.fm is used and played, the set starts the reconnection operation and fails in the connection.
- Radio Text from Russian Internet Radio Station "Nashi Pesni 98.9FM" is not displayed correctly.
- The BBC broadcasting station of the Internet radio cannot play from Remote App.
- After the log in of SPOTIFY, when the customer changes the source or restart the unit (POWER OFF/ON), the customer needs the account input again.
- When the customer starts Remote App, the display of Remote App might become abnormal.
- The PlayerView button in the NetUSB browse screen by Remote App was added.
- The SleepTimer setting by Remote App was added.
7.
9/9/2013 (3325-3843-4485)
- Random Feature in Spotify follows to Pandora.
- The source doesn't change into SiriusXM even if SiriusXM is selected by Apps.
- "File Format Error" and "Track Not Found" are displayed by playing a specific iRadio station, and, if "Enter" is pushed, the display becomes empty "PlayView".
- After the firmware is updated, the device is not found via the ios application.
- Airplay does not play the sound synchronously with sound on the PC and other Airplay devices, e.g. B&W A5, A7, Air.
8.
2/19/2014 (3525-8853-5475)
- Crestron update
- Sirius XM API2.0
- When DTS-HD MA 96k audio is streamed, there is noise or no output
- Noise from DD+ stream from Netflix
- WMA 11/12 files not playing
- Noise from WAV file in NAS (Twonky Server 7) via remote app
- MSLEFT and MSRIGHT of the AMX command
- Noise between tracks of FLAC file
- No communication with Buffalo LInkStation
- No sound from SW in PURE DIRECT
- DIalogue Enhancer set by Menu is not memorized
- When connected Server shuts down in the Resume play of Last Sation of iRadio, the browsing of iRadio cannot be done
- AMP ASSIGN 7.1 + Zone 2, unable to choose SB/FH/FW
9.
12/12/2016
- Pandora logon fix
10.
3/22/2018
- Remove on board Spotify and replace with capability to use phone/tablet Spotify Connect app instead
11.
11/29/2018
- Unable to logon to Pandora
**
NOTE: The changelog information above is provided as is, without any further explanation and only when I am able to obtain it. If the information listed above doesn't make sense, please don't ask for clarification, as I have none.