Originally Posted by anjenaire
I did the update but I don't think you need to be connected to the network to make it work, only have the file on a thumb drive and plug that into the front of the machine. I blindly got the update to start but never saw it flash "finish" since I was shuttling back and forth to my PC to read the instruction manual and the update instructions.
Having dealt with a variety of these type of music appliances over the years, network connections are the biggest pain. In fact the reason I purchased this unit was because I was tired of wrestling with my Logitech Duet and music server. Again all due to network issues caused by either a router reboot, a computer upgrade (weekly MS security updates -- necessary but I big pain in the neck if the proper sequence wasn't followed to get everything talking again). My humble suggestion is to try static addresses, make sure the ethernet cable is solid and the location is receiving a good internet connection before deciding it is the receiver (it may well be a defective unit; I suspect that my unit was a return or at least a refurbished unit sold as new coming from the factory).
The location has several new runs from the wall behind the media center to a patch panel in a different location and from the patch panel to a switch and from there to the router. All runs have been tested several times and work perfectly. I do have a brand new Sharp LCD TV with built-in Ethernet (which is plugged to one of the jacks in the same location) and as soon as I started having issues with the receiver I also tested the TV in other five jacks and it works perfect. The problem is that as I said before, the receiver will connect 1 or 2 out of 10 times. I checked different CAT5/CAT6 cables, different ports in the switch....certainly goes by the receiver's mood - sometimes it does, most of the time it won't.
Also, from what I remember from the manual, you need to go to Network mode then press the Home key in order to flash the new firmware, and if you go to Network it will try to connect to the network at which time it will not allow you to press the Home key.
I am out of the home this week, I'll certainly try again but I am not willing to live with it like this. I bought this unit, as well as another one if I have to, for purpose of all these features (and the networking in particular) to work flawlessly.