I am new to this forum but not new to owning Classe products. Here is my issue and I will post the idea Roger had, but am hoping others might have some views as well.
Problem Statement
I recently puchased both the Levinson No. 535 and the SSP-800. My issue is that the SSP-800 can trigger the ML No. 535 and power it on and off, but after several minutes of putting my amp into standbyt waiting for the next trigger to occur my amp will not power on and gives a signal fault. I have to physically turn off and on the rear power switch to get the amp going again.
What I have troubleshot so far..
Was on the phone with ML and they indicated that a constant signal is being received by the amp from the SSP-800 in standby mode thus the fault and not powering on. If I disconnect the audio interconnects I can trigger the unit on and off with no issue. But when the audio interconnects are connected no good. Additionally, I have ruled out components connected to the SSP-800 to not be the issue. It appears to be the SSP-800.
Some hypothesis...
- Roger recommended the following..."I suspect there may be a small transient coming from the SSP when it powers on, that the amp senses. Ideally you would apply some delay to the trigger, but neither the SSP nor the amp offer a means to adjust the delay. You can prove this theory by removing the trigger connector from the rear of the SSP, turning it on, then inserting the connector a second or 2 later to see if the amp starts normally. If so, such a delay would do the trick. If not, there's something else afoot." I think this would do the trick, but I am incompetent at integrating something like this.
- Try XLR connectors and see if the issue persists
- Call Classe 20 more times to see if they call back
So what I am wondering is anyone else with ML amps or other amps having the same problem? If not, what recommendations might you have on helping to resolve this issue?
Any advice is helpful.
Thanks
Rick
Problem Statement
I recently puchased both the Levinson No. 535 and the SSP-800. My issue is that the SSP-800 can trigger the ML No. 535 and power it on and off, but after several minutes of putting my amp into standbyt waiting for the next trigger to occur my amp will not power on and gives a signal fault. I have to physically turn off and on the rear power switch to get the amp going again.
What I have troubleshot so far..
Was on the phone with ML and they indicated that a constant signal is being received by the amp from the SSP-800 in standby mode thus the fault and not powering on. If I disconnect the audio interconnects I can trigger the unit on and off with no issue. But when the audio interconnects are connected no good. Additionally, I have ruled out components connected to the SSP-800 to not be the issue. It appears to be the SSP-800.
Some hypothesis...
- Roger recommended the following..."I suspect there may be a small transient coming from the SSP when it powers on, that the amp senses. Ideally you would apply some delay to the trigger, but neither the SSP nor the amp offer a means to adjust the delay. You can prove this theory by removing the trigger connector from the rear of the SSP, turning it on, then inserting the connector a second or 2 later to see if the amp starts normally. If so, such a delay would do the trick. If not, there's something else afoot." I think this would do the trick, but I am incompetent at integrating something like this.
- Try XLR connectors and see if the issue persists
- Call Classe 20 more times to see if they call back
So what I am wondering is anyone else with ML amps or other amps having the same problem? If not, what recommendations might you have on helping to resolve this issue?
Any advice is helpful.
Thanks
Rick
