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Marantz AV8801 Preamp/Processor Official Owner's thread - Page 273

post #8161 of 11305
Quote:
Originally Posted by beastaudio View Post

I really think you should at least try some of your settings that you were shuffling through, but with LFE+Main switched just to LFE only. it still sounds to me like you are having slight integration issues between your subs and your mains, which is really no surprise, since audyssey doesn't correct this.
a better option would be a disc that runs the same pink noise that you can run outside the 8801 on your player that would use the after-audyssey calibrated pink noise.

I ran your suggestions, wow, the sub bass blends very well with the mains and sounds simply punchy, not boomy at all. Here is my lesson learned:
The Y-cable connected to the L & R of the sub might have been doubling the signal and hence caused the boom. It also caused the Audyssey to trim beyond -12 in the past (Sub level matching is a great tool to have!). I've been mistakenly blaming the subs while the Y-cable has been the culprit since 2006!
Setting mains to large instead of small. I have been reluctant to set my B&W 802 Diamonds to small thinking why I would spend so much $$$ just to delegate the bass reproduction to the subs. But I was wrong with the misconception of small size. Now I understand the dedicated job of the powered subs and the larger driver sizes is hard for the floor standers to replicate. The LFE with 80Hz crossover indeed improved the bass tremendously.

Thanks Beastaudio and rest for your suggestions!
post #8162 of 11305
Anyone having flakey problem with SW2 pre-out of the AV8801?It sometimes works and sometimes doesn't. I discovered while testing speaker levels.

I ruled the sub or the cable being the problem by rotating the connection to 3 different subs and cables. Same thing. I made sure the sub is on not in auto standby mode. Also fiddled with crossover on/ff. Didn't help. So, I don't think it's related to setting error. May need to take it to the shop for repair. Man, can't stand the thought of being without 8801 for a few days, hopefully not weeks!mad.gif
post #8163 of 11305
Help please, my on screen display for volume or info doesnt work with the Cabl/Sat input. It works with blu ray and other inputs fine.

While using the Cable/Sat input i press the instaprevue button that shows up and then while that screen is displayed if I press volume or info, it works. but otherwise i can't see anything on my screen if i press info or adjust the volume.

any ideas?
post #8164 of 11305
I just turned on my 8801 and seem to have lost all HMDI video output.

I haven't used it in a week - it was working fine then.

I have tested both HDMI outputs with two different TVs and neither work. I have also tested the wires and TVs with other sources and they work fine.

Audio seems to work fine.

I did the firmware update and the situation did not change.

Any ideas? I have two sad kids right here who were excited to play some NHL14 hockey on the PS3.

Let me know - thanks in advance.

David
post #8165 of 11305
First troubleshooting step is to "unplug" the 8801 for about 10 minutes. Then plug back in.
post #8166 of 11305
Quote:
Originally Posted by Audiguy3 View Post

I second that - I have used the One and now using the Harmony touch


Will these Non-Marantz Remote Control be Convenient in Commanding the AV8801?
For example, with the RC016SR, you can just press the Internet Radio Preset 1, out of the 4 Buttons available, to just make the Unit Turn On itself and Play the Preset 1 Channel all at once.

I have not used these Harmony series, even though they look neat.
Would you say that the Harmony does everything that the RC016R does, but more and better?

Thanks.
Ken.
post #8167 of 11305
Quote:
Originally Posted by jdsmoothie View Post

First troubleshooting step is to "unplug" the 8801 for about 10 minutes. Then plug back in.

Excellent idea but it didn't work.

Anyone have any other good ideas other than calling Marantz?
post #8168 of 11305
A full reset as described in the manual?
post #8169 of 11305
Quote:
Originally Posted by dschamis View Post

Excellent idea but it didn't work.

Anyone have any other good ideas other than calling Marantz?

Next step would be to try an HDMI HDCP reset.

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_L11


And finally a microprocessor reset (p. 186 OM).
post #8170 of 11305
Quote:
Originally Posted by dschamis View Post

Excellent idea but it didn't work.

Anyone have any other good ideas other than calling Marantz?

Check the order in which you power up all the connected devices that are hdmi ( unplug and reinsert if necessary one at a time to reestablish the hand shakes) and then power up the 8801 last , if no go shut it down and power up again! Is there a device in particular that has no video or all?
post #8171 of 11305
Did anyone else have any problems downloading the new firmware update? I notice some have stated it wiped out their Audyssey settings and I'm just being cautious.
post #8172 of 11305
Just be sure to save your settings. I do it from the units web site (IP address) as well as the in the unit itself.

Update seemed to have improved connectivity to my home network for music playback. It would be nice to have a detailed list of changes.
post #8173 of 11305
Quote:
Originally Posted by jmschnur View Post

Just be sure to save your settings. I do it from the units web site (IP address) as well as the in the unit itself.

Update seemed to have improved connectivity to my home network for music playback. It would be nice to have a detailed list of changes.



Ok gotcha thanks. I invite the improved connectivity, mine is pretty slow and sometimes extra slow. My service is pretty consistent so it's not that.
post #8174 of 11305
my update went OK

after I disconnected the control cable to the RS232 port, disconnected any other ethernet cables connected to the switch (just the main ethernet cable is left connected) I did the update from the front panel of the unit, rather than the IP GUI, and it went through without issue: my Audyssey settings appear to be intact

edit: lost user account settings for Sirius and Pandora
post #8175 of 11305
Quote:
Originally Posted by audiofan1 View Post

Check the order in which you power up all the connected devices that are hdmi ( unplug and reinsert if necessary one at a time to reestablish the hand shakes) and then power up the 8801 last , if no go shut it down and power up again! Is there a device in particular that has no video or all?

No video from any device on either TV via either HDMI output.

I have now done a Master Reset and still no luck.

I think I will be calling Marantz some time this week during their very convenient M-F 9-5 hours.
post #8176 of 11305
Quote:
Originally Posted by jmschnur View Post

Just be sure to save your settings. I do it from the units web site (IP address) as well as the in the unit itself.

Update seemed to have improved connectivity to my home network for music playback. It would be nice to have a detailed list of changes.

They will be posted to post #1 with the other update change logs ... however, also listed below ...

- Random Feature in Spotify follows to Pandora.
- The source doesn't change into SiriusXM even if SiriusXM is selected by Apps.
- "File Format Error" and "Track Not Found" are displayed by playing a specific iRadio station, and, if "Enter" is pushed, the display becomes empty "PlayView".
- After the firmware is updated, the device is not found via the ios application.
- Airplay does not play the sound synchronously with sound on the PC and other Airplay devices, e.g. B&W A5, A7, Air.
post #8177 of 11305
No problem with the recent 7 minute FW update via Ethernet to my router. Audyssey settings are still intact. Whew! I always sweat these damn updates, they are scary.
post #8178 of 11305
Quote:
Originally Posted by comfynumb View Post

No problem with the recent 7 minute FW update via Ethernet to my router. Audyssey settings are still intact. Whew! I always sweat these damn updates, they are scary.
LoL so true I feel the same way with FW updates I always wait to the last minute with all my gear . As long as its working fine I figure if it isn't broke don't try to fix it biggrin.gif
post #8179 of 11305
Quote:
Originally Posted by TheFactor View Post

LoL so true I feel the same way with FW updates I always wait to the last minute with all my gear . As long as its working fine I figure if it isn't broke don't try to fix it biggrin.gif



I didn't update my Oppo 93 for almost 2 years because it worked perfect. Then I did and lost the ability to play ISO files, I never played them anyway but now if I want to I can't. Live and learn smile.gif
post #8180 of 11305
I installed a new Marantz AV8801 on Friday. It is a complicated beast, but I am slowly figuring things out. However, how it handles Dolby Digital (DD) is a mystery. It will properly decode DD multi-channel audio from my Oppo BDP-105 when I use it for streaming. It also properly handles DD from my Apple TV. But on audio from my Tivo and Roku 3, it only is picking up stereo signals, no surround (the Marantz front panel display says "Stereo" and the only channels used are the front left and right} . I have double checked that the Tivo and Roku audio settings are for muti-channel output. I have also updated the Marantz firmware.

Does anyone know how to get the Marantz to properly decode Dolby Digital?
post #8181 of 11305
Quote:
Originally Posted by Wayne Z View Post

I installed a new Marantz AV8801 on Friday. It is a complicated beast, but I am slowly figuring things out. However, how it handles Dolby Digital (DD) is a mystery. It will properly decode DD multi-channel audio from my Oppo BDP-105 when I use it for streaming. It also properly handles DD from my Apple TV. But on audio from my Tivo and Roku 3, it only is picking up stereo signals, no surround (the Marantz front panel display says "Stereo" and the only channels used are the front left and right} . I have double checked that the Tivo and Roku audio settings are for muti-channel output. I have also updated the Marantz firmware.

Does anyone know how to get the Marantz to properly decode Dolby Digital?



It has to be a setting in your TiVo and Roku boxes. Like a secondary audio on, if it is turn it off and try it. I don't have these boxes but it may be the same as a DVD player. Or from your Marantz remote hold down the red>movie or green>music buttons for a couple of seconds, the different sound modes pop up see if you can choose it there.
post #8182 of 11305
The Roku was my mistake, I forgot that when watching Netflix streaming, you need to select the preferred audio for that particular title even if the overall Roku system setting is for Dolby Digital.

The Tivo is fixed, but I am not sure why. I unplugged the Tivo HDMI cable from HDMI 1 and put it into HDMI 3 where the Blu-ray player is. Then the Tivo DD worked. So I then plugged it back into HDMI 1 again and DD worked there too even though it had not before.
post #8183 of 11305
Quote:
Originally Posted by jdsmoothie View Post

First troubleshooting step is to "unplug" the 8801 for about 10 minutes. Then plug back in.

Thanks jdsmoothie! The SW2 sure works now after I replugged it back in. Is this a known software or hardware bug issue? If so, did anybody notify Marantz so they can work on getting us an update?
post #8184 of 11305
No, more likely one-off.
post #8185 of 11305
Quote:
Originally Posted by treky11 View Post

Help please, my on screen display for volume or info doesnt work with the Cabl/Sat input. It works with blu ray and other inputs fine.

While using the Cable/Sat input i press the instaprevue button that shows up and then while that screen is displayed if I press volume or info, it works. but otherwise i can't see anything on my screen if i press info or adjust the volume.

any ideas?

well i solved my own problem. in case anyone else runs into the same issue, it happens when you turn Video Conversion Off. turn it back on and the volume and info show on screen again.

i don't understand why that should be the case, my whole system is HDMI for video so no conversion is needed which is why i turned it off. hopefully marantz can fix it with a firmware update.
post #8186 of 11305
Quote:
Originally Posted by treky11 View Post

well i solved my own problem. in case anyone else runs into the same issue, it happens when you turn Video Conversion Off. turn it back on and the volume and info show on screen again.

i don't understand why that should be the case, my whole system is HDMI for video so no conversion is needed which is why i turned it off. hopefully marantz can fix it with a firmware update.

I do not believe this is a problem.
These settings a input specific so changing one does not affect another input.

- Rich
post #8187 of 11305
Quote:
Originally Posted by jt-hifi View Post

I ran your suggestions, wow, the sub bass blends very well with the mains and sounds simply punchy, not boomy at all. Here is my lesson learned:
The Y-cable connected to the L & R of the sub might have been doubling the signal and hence caused the boom. It also caused the Audyssey to trim beyond -12 in the past (Sub level matching is a great tool to have!). I've been mistakenly blaming the subs while the Y-cable has been the culprit since 2006!
Setting mains to large instead of small. I have been reluctant to set my B&W 802 Diamonds to small thinking why I would spend so much $$$ just to delegate the bass reproduction to the subs. But I was wrong with the misconception of small size. Now I understand the dedicated job of the powered subs and the larger driver sizes is hard for the floor standers to replicate. The LFE with 80Hz crossover indeed improved the bass tremendously.

Thanks Beastaudio and rest for your suggestions!

No prob!!! I am glad you found such a great benefit from a simple switch!!! The thought process you had about not wanting to switch the B&W's to small is a toughy, I know, but subs are ALWAYS going to handle that bottom end better. The fact that so many commercial speakers use a ported design to attempt to get more out of their speakers than they otherwise could sealed is only part of the problem, the even larger issue is that when asking your mains to do full range, they are much less efficient, you are subjecting your sound to more IMD (intermodular distortion), and in turn, have a much higher THD and draw from whatever amp you are powering them with. Give a little more to your subs and make it all disappear!!!! It's amazing that it is just that easy...
post #8188 of 11305
^^^

Many amps do not operate as clean in the 1 watt range as they do close to their rated power.
Most quote their THD at high power wink.gif

- Rich
post #8189 of 11305
Does anyone know if there is a way to engage the sub outs (1&2) while listening in stereo only?
post #8190 of 11305
If your mains are set to large I assume? Just change the setting in the sub menu to life+main. But as jt just learned, sometimes this does not yield good results. Instead try setting your mains to small and then your sub will work in stereo
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