Originally Posted by rgood10921
My 2 year old dla-hd250 is now having the same issue, purple band along the left edge (ceiling mounted projector). It started several months ago and I thought it was because the bulb was old and was not concerned, replaced the bulb today and it is still there, bummer. I really don't want to pay for a repair that costs more than I paid for the projector and I really like the projector too. Wondering if JVC has some kind of 'parts' issue with these projectors...seems to me they should repair these on their dime if it is happening across their line right near the 2 year mark. I will be calling them next week to see what I can do since I am just a couple of months out of warranty, guessing they will tell me "sorry you have to pay you are out of warranty", if this is true then no more JVC more me...will be looking for another Projector brand for my next purchase. Anyone that has had this issue know what the out of warranty repair costs?
I absolutely agree with you. I believe it's a design issue, like Sony had on their SXRD rear screen TV's. After a lot of denials and claiming the problem had been corrected, Sony continued to make and sell these TVs with defective optical blocks (A2000, A2020 and A3000). Finally, a class action was filed, but, in the end, Sony wound up (secretly) offering NEW TVs at a BIG discount to owners with the bad sets (which seemed like nearly all at one point). If it wasn’t for the AVSFORUM and people posting their problem, enabling others to see what was going on, Sony would have done NOTHING but continue to deny that there was even a problem. It reminds me of auto manufacturers when a problem is first detected, until they are forced into a recall. That’s what I believe JVC should do. They should at least DOUBLE the warranty period.
In an effort to consolidate the threads under ONE title so owners can easily track it, I started a new thread here: http://www.avsforum.com/t/1451654/attention-magenta-or-any-colored-stripe-defect-on-their-jvc-projector
I would appreciate it if you (and anyone else with the problem) could post your information there, whether it was repaired already under warranty or not. If nothing else, maybe they will take responsibility for what appears to be a very widespread problem. I own an RS35, however, it has such low hours on it that there hasn't been enough time for ANY problem to develop yet. The RS35 came with a 3 year warranty....and mine expires around the end of this month. I have MANY years of experience installing and repairing JVC D'ILA projectors (which “were” the best of the bunch. However, from experience, it's beginning to look more and more like a design defect. What's even more annoying is that it's now apparently even showing up on their "newest" chassis design. If that doesn’t scream defect, Sony has good company. I can’t wait until BAD OPTICAL BLOCKS start showing up on Sony’s, and to a lesser extent because of much lower sales, JVC’s 4K DCI theatre projectors, with the heat from the 2K and up xenon lamphouses.