Originally Posted by Bob Pariseau
^ Terry, I suggest you call or email OPPO Tech Support with the details of what's happening and what you've tried and let them help you diagnose this. You may have a faulty unit. There are also known issues with some AVRs -- some with workarounds like the new, Blank HDMI 2 setting in the OPPO.
Sent the following and received the stated reply from OPPO today. OPPO service continues to be superb as their phone message states they are closed both today and tomorrow. But someone was 'watching the store' even while they are off for the holidays. Pretty great IMHO:
Issues related to audio and video handshaking errors with cable and satellite boxes are known and are being investigated. We have seen some set top boxes receive upgrades which have resolved these HDCP errors. We will also be releasing firmware on our own which will address these issues as well.
If you have not done so already, upgrade the firmware of the player to the latest Beta Firmware release (https://www.oppodigital.com/blu-ray-bdp-103/BDP103-firmware-38-1220B.aspx
). Beyond this, you will want to continue to use the set top box direct to your receiver for audio and video and wait for a firmware release to correct this issue.
OPPO Digital, Inc.
2629B Terminal Blvd.
Mountain View, CA 94043
From: OPPO Store
Sent: Monday, December 31, 2012 12:47 PM
To: OPPO Service
Subject: Message From Terry Mann (email@example.com)
Message from Contact Us Web Page
Preferred Contact Method: Phone
Category: Technical Support
Order Number: xxx
Note: Serial number of BDP-103 is xxx
Purchase date was October 2, 2012 via Oppo advance purchase.
Having severe HDMI handshake audio drop-out issues.
Am an AVS Forum member and have read the entire 103 forum. Also posted to the forum. Bob Pariseau recommended I contact you direct (posts 3858 & 3859).
Setup is DirecTV HR-21 HDMI to BDP-103 HDMI 'rear in' to (a) Sony KDL-52EX701 1080P 2D TV via HDMI1 out and (b) Denon 3312CI AVR HDMI2 out. HDMI out is set to Split A/V. Deep Color is off. DirecTV is set to Native. The Oppo 103, DTV HR21, and the Denon 3312CI have been updated to the latest available non-beta software.
Nothing has resulted in stable audio via HDMI. I have used the Oppo included HDMI cable, with various 1.3 and 1.4 HDMI cables of 1 & 2 meters.
Suspect the HDMI is fine from DirecTV to 103 because when using only FR/FL pre-outs to a separate amp and speakers the audio is stable although there are the initial BDP-103 'pops' that accompany this arrangement.
Alternatively, HDMI 'rear in' from DirecTV HR21 with HDMI2 out to the Denon 3312CI and onto speakers using the Denon internal amps is where the loss of audio occurs. So I am confused on how to next proceed in diagnosing and resolving the problem.
There is a fairly lengthy pause in both video and audio when switching from/to any DirecTV channel. Both audio and video are separate HDMI outs from the BDP-103.
Video from Oppo 103 to the Sony TV is excellent and stable once established. The video does not disappear when the audio drops out.
With the exception of the audio instability via HDMI, I am delighted with the unit but regret not waiting for the 105 due to (i) the HDMI audio drop out issues and (ii) the fact that I have audiophile amps and speakers I want to use in both stereo and a 5.1 surround arrangements.
When it works, the system sounds really nice with the lesser non-audiophile surround speakers that are in place. But the system sounds great in 2.0 stereo via the pre-outs.
1. Want to use 2.1 setup out of the BDP-103 without preamp. Is this possible?
Suspect the 105 sounds phenomenal via the dedicated analogue outs!
2. Did not find the 'HDMI2 blank' option in setup but am using Split A/V so maybe that is why.
3. Am eager to receive your assistance in solving the HDMI audio drop out issues.
I plan to change out the Sony TV with an Epson 8350 front projector but am reluctant to make this modification until the HDMI audio issues are resolved.
Apologize for any typos. Thanks. Terry
UPDATE NOTE; I will update to the latest beta and temporarily switch the DTV unit direct into the Denon 3312CI. Any other suggestions would be appreciated.