Hi all, I'm wondering if anyone can assist with some queries about the Marantz SR5007.
I had decided on the Marantz SR5007 and after reading BeeMan's excellent review (thank you!) I was comfortable that it seemed to be a good unit. I've been a loyal Marantz purchaser for over a decade now (owned 4 units in that time, keeping them up-to-date every 2-3 years), as I love the warm sound and quality components.
So I was in the process of selling my trusty SR7002 as while it had sensational sound it lacked a few features. I wanted to get a new unit that: a) could connect to the network for streaming and remote control from an iPad, b) had HDMI pass-through so I could turn my amp off and still have my AV sources go through to the TV, and c) would be firmware upgradable by me to receive new features. The SR5007 seemed to tick all those boxes.
Unfortunately, while the Audyssey setup was very impressive, almost immediately after that my frustration with it has grown. It simply does not seem to be designed for use with a HTPC (home theatre PC), which I find odd given it seems to know all about DLNA, streaming, LANs, Media Servers, heck it even has a button for "Media Player".
Specifically (and all these are still true after updating the firmware to the latest it could find):
1.) No audio passthrough when in standby. My HTPC source is an nVidia GT520, going to a Samsung C6900 TV. Interestingly, an Xbox 360 will pass through both audio and video fine, but I can only get video from the nVidia. I check Control Panel on the PC and there is no audio device listed, not the amp or the TV, so perhaps this is why, in which case how is the Xbox 360's sound getting through? When transitioning between the on/standby states it seems to tell the HTPC to change screen modes, as any open windows get shrunk to 640x480 size at top-left of the screen, too.
2.) Constant 'mode changes' when watching recorded TV in Windows Media Centre (WMC7). When using the remote to skip forwards/backwards by 30s, the TV keeps displaying the '1920x1080, HDMI' message, indicating it has just been told to change sources or resolutions. It doesn't do this if skipping when the TV is connected directly to the PC, so why is the Marantz continuously dropping the signal?
3.) Occasional black-screens when watching recorded TV. Every so often there will be a second or so of black-screen when watching recorded TV, possibly due to errors in the recording (DVB-T, HD). When watching it normally, there can be a freeze of the picture and the audio will jitter, but the Marantz now causes complete picture dropout and then it tries to re-lock to the signal. Possibly related to #2 above, it seems to be very slow at acquiring signal lock on HDMI sources.
4.) Glitchy UI. As a UI designer myself, this is an annoyance. In an HD world, especially when this unit is advertised as capable of supporting 4K HD, why design the UI overlay for 1280x768? This does cause issues with some of the HDMI menu options (especially annoying when I was trying to troubleshoot the other issues). Plus there is frequently 2 different volume overlays showing simultaneously, one over the top of each other, and both showing different things: one appears to be 2 numbers higher than the other (or 4 steps, since it changes in 0.5 increments). This also occurs when using the iPad app: the volume shown on the iPad app doesn't match what the onscreen UI says. Speaking of iPad app, there isn't one, only an iPhone app (iPads have been around for 2.5 years, Marantz).
So my summary, the sound (what very little I've heard from it) is great. But for me, this is simply feeling very rushed-to-market and not fully tested with the 'digital' landscape.
Does anyone have any thoughts on the above? Am I expecting too much? Is anyone running a similar setup (HTPC, nVidia graphics over HDMI, WMC7) and finding it works great? I really would love to keep it, but at the moment I'm leaning towards returning it as it just feels too half-baked for me, and I don't know whether a firmware patch can resolve some of these in the time before my consumer right-of-return runs out. I've got my SR7002 that I'll repeat the above on tomorrow night and see how it goes, I just wanted to see if my experiences were unique since no-one else seems to be having any major issues.
CJ
Edited by CJbravo - 10/16/12 at 1:42am