Originally Posted by Trevor78
I have a (relatively) older Sony HTIB, model STR-K502P that is going into "protect" mode. I've re-checked all the wiring and left the box unplugged for a couple hours. This has not solved the problem yet.
This is Kevin Krause from Sony Support USA. I am sorry to read about the problems that you are having with your receiver. The following is a link from Sony's esupport site that explains how to get your receiver out of protect mode. http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C215444&fes=true&mdl=STRK502P
. If this link does not help fix the problems that you are having then please call Sony's home audio support line at 239-768-7547.
Sony Support USA
For helpful videos that will help answer some questions you may have about your Sony products please visit the Sony Support USA YouTube page at http://www.youtube.com/sonylistens