Vizio E601-A3 Owners Thread - Page 64

Thanks for the settings I may have to give them a try as I hated the cnet settings.

I left my video settings default and only changed the temperature mode to "computer" and it looked good enough, but I might be too easy to please. Also turned off the motion blur or whatever it's called, call me old fashion.

Can you detail the warping experience on your old set. I wonder if that's whats going on with mine?

Hello All,

I love the picture that this TV brings but one thing is happening that I cannot get over and may cause me to return this TV and just going back to my old 40 samsung lcd or a plasma.

I used CNET's settings and then went to watch some sports. When the picture would come out of a replay or come from a commercial and go directly into some motion, I would see some judder or almost like a filter was being applied to the picture. I turned on smooth motion to low and it seems to fix the problem, but now I notice a slight Soap opera effect with some of the channels I watch. I'm kind of OCD about this type of stuff so wondering if anyone has anything to add that could help me before I return the TV. I did see some other people have this issue ,but they do not mind the smooth motion turned on.

The smooth motion really only seems to kick in if it detects a 24p source. I could be wrong, but that's what it seems like.

Smooth motion does have some judder effects, especially in camera pans and fast moving cameras. It's kind of just the nature of the beast. Anytime in media you are making up data real time on the fly, it won't be perfect.
The TV is "making up" frames of picture that didn't exist before.
Just turn off smooth motion if it bothers you.

I've seen several people (and the root, CNET) recommending similar settings, turning down the red and up the blue. I find that these settings make my set incredibly blue/cold.

Strange. On my set many sources look way too red with the cnet settings. Granted, if you move 3 feet to the left or right the red goes away...

Actually the juddering happens with the smooth motion off. Smooth motion on low fixes the issue but causes the SOE on some channels. Any thoughts?

Got my 3rd TV out of the box today....

There is a small puncture in the screen...

S/N: 46

Walmart sending another replacement, 4th time is a charm?

Depends on what you are used to and what you are expecting to see. video game players like blue tint and are used to it while those who grew up watching film, and want to look at their own arm and then at the screen characters face and see the same tint, want a pale red. It all depends on your own perception of reality based on how you learned to interpret it, IMO.

After all you've been through, and if it's not too late, I would call your contact at Walmart and request...no, INSIST...on a set with a Serial Number of WAP01 (or later - "01" being the first week of January 2013) and get a set that should incorporate all the latest fixes.

Let us know how it goes.

Gene

I told them I wanted a comparable model actually, lol.

We'll see what they say.

On mine it was the left side edge that was warped. Right side was fine, but the left bottom edge stuck out an extra 3/4 inch compared to the top. At first I thought I was seeing things. Then I pulled out the level to confirm. Sure enough, right side was level, but the left side was way off. Crooked & warped. If I had wall mounted, it would have been really noticable as that left bottom edge would've protruded from the way an extra inch compared to the right side. It also had really bad flashlighting from bottom left edge all the way to the middle of the screen and I believe this was caused from the warping. So I took it back, got a 3rd one and all is good on this one so far.

Thanks for the tip! I just did a factory default reset. Worked great at first but now it is back to the way it was. It lasted about 10 minutes max after the reset. Very frustrating!

Looking forward to being snowed in with mine this weekend. If the dish gets knocked out because of snow cover I have plenty of North Woods Law, Alaska State Troopers, and Ice Road Truckers on the DVR to keep me entertained. On a screen this big and this clear it feels like you're in the woods!

Well, at least you know you've done all you can do, time for a new set! I keep waiting for all these returns to show up on Woot as refurbs!

.

...about the speaker system on the E601i-A3.

What do you guys think was the audiological theory that compelled Vizio engineers to put the speakers on the back, facing away from the listener?

Wouldn't the sound be much more richer, clearer, and distinct, and the surround sound more realistic, if they were facing toward the listener instead of bouncing off and subsequently dispersed by whatever is behind the set?

It wouldn't bother me if the base at the bottom of the frame was higher in order to accommodate the speakers, perhaps even eliminating the purchase of a sound-bar, as some are want to do?

hmmm....

Gene

(actually, I don't find the sound from the Vizio speakers, by themselves, all that bad, but I do use my Sony Home Theater system as my main audio source, which, when used in conjunction with the Vizio speaker system, sounds pretty good)

When I was at Costco, I checked some serial numbers. The first one was 48, but the ones in the back were WAP05.

SC

Well, I confirm earlier posts that talked about a "recall" by Costco. I purchased one last Saturday from a Costco here in North Jersey, and they had a whole stack of them with serial numbers between 41 to 45. That made me wider about claims that Costco had sent them back to Vizio because of all of the problems. I picked up 45 serial number and brought it home. It's still in the box however, because I've had a busy week at work. I stopped into Costco this afternoon, and saw lots of 55 and 70 inch sets but no 60's. I couldn't believe that they had sold the whole lot of them since Saturday, so I asked. Sure enough, the sales associate I spoke with told me that theybhad shipped all of the 60 inch sets back to Vizio because there was a "recall due to bad power supplies." I'm not so sure he was completely informed about the reasons the units were sent back, but they were definitely sent back. He didn't know when they would be getting a new shipment in, but until they did, they were not selling any from the stock they had. I'm thinking mine is going to stay in the box and get replaced when they get a new shipment.

Just thought you guys might be interested.

The plot thickens. Glad they are getting this straightened out. I have a replacement set on the way from Vizio, I wonder if that is why they were so quick to offer to send me a new TV. Curious to see what serial number I get!

take it out and watch it until they get the new ones in....costco doesnt need the box to be returned....

I'm tempted to do that, but it's going to get mounted on the wall, and the mount I ordered won't be here until next week, so I think I'm going to at least wait until then. I wonder what the failure rate on these things really is related to how many sets they sold overall? I saw someone mention 3 percent, but that statistic came from a Vizio rep. I would think it's got to be more than that for Costco to ship them all back.

Dont know if this was posted yet


VIZIO has released a bulletin about the E601i-A3 E701i-A3. Please click the following link for more information https://vizio.custhelp.com/app/answers/detail/a_id/962/kw/special%20bulletin

https://twitter.com/VIZIOsupport/status/300289550847180800

Nice, they are doing what they can to aid the issue. We all have 2 year warranties from Vizio now, which is nice! Vizio customer support was great when I worked with them about a week ago.

FInally VIZIO wakes up and admits a recall for defective supplier components......this is very consistent with my tracking thread and failure within 60 to 90 days. Out of the 11 serial numbers 38-48 reported by VZIO there were only 4 not reported with BSOD's in the tracking thread. Now they are saying 500 hours which is difficult to track. It's time to take this back to Costco and swap it out for a model manufactured in 2013. So far this 46 has been perfect and there is no guarantee that you will get the same quality and picture with a recent manufactured set.

Incredible customer service, there are manufacturers who would be fighting tooth and nail to avoid responsibility. My E60 is affected (39) but my E70 is not (50). Everything about my 60 is superb, perfect panel, no app problems, hope it doesn't fail, love this set!

Thanks for the link!

I'm happy to see Vizio being pro-active and getting this issue resolved as quickly and efficiently as possible.

So, this affects only sets manufactured in 2012 the weeks from:

(WAN38) Week 38--->>> September 17, 2012 - September 23, 2012
to
(WAN48) Week 48--->>> November 26, 2012 - December 2, 2012

I escaped it by two weeks (WAN50)....(so far at least).

Vizio truly does stand behind their product!

I like this part also:


Gene
Edited by iautotron - 2/9/13 at 10:26am

Mine is a LFTRNWAN48107XX just past the LFTRNWAN4805300. Hope the defective models really stopped after that serial number. Looks like there is no 2 year warranty for my 48. Oh well if it fails its gonna fail quick and I'll get a new one.

I just had a 60" delivered and setup today. The serial number is WAN27 which seems pretty old. This is outside the range Vizio posted about. I haven't yet read this entire thread but has anyone with a 27 serial number had any problems?

Thanks.

That's being a very good company what Vizio is doing from what I read in their special bulletin.

I have SN 43 and never had a problem yet since I connected it back on 12/27/2012, my TV works great/looks great, I tried everything VIA dock app's/media for thumb drives/media for DLNA/ color settings even though I like the factory setting better/sound..never had that lip snych problem even with firmware 1.1.4/upgraded to 1.1.5 firmware easy/no problems with remote. I'm not a gamer so I don't have those gaming systems connected to my TV..only a DVD player and that works fine with the TV.

I have no intentions to return my TV unless something goes wrong of course...works great why would I? I only average 25-30 hours use per week so that possible 500 hour issue will fall around my fourth month of use...if still ok covered till December 2014 now.

Glad I cancelled my square trade warranty within a day. I didn't get my TV from Costco so the square trade warranty cost me around $95 but it starts on the day you purchased the TV..thats a lost of one year on a three year square trade warranty ( first year TV has it already). Now Vizio gives two year warranty if a problem...that would mean I paid square trade warranty $95 for just one year....wasn't worth it to me with two years now square trade warranty is really one year.

If it last two years with no problems should last a few more until I buy a OLED TV in future.

WTG VIZIO