Originally Posted by xenokira
The SN contains 'WAN30' for our TV...
I'm really on the fence about this--My wife and I really like our Vizio E601-A3...but we just want something that works and that we're not going to have to replace again (seems there a quite a few folks that have had to have theirs replaced more than once).
I agree that it's basically impossible for your set to be an SN WAN30
for the simple reason already mentioned that they didn't go into production until October of 2012.
According to Week Numbers for 2012 :
Week 40: October 1 - 2012-October 7, 2012
so check the SN on the back of the set
where the bar code label is and see what the number is that follows WAN
. (don't use the number following WAN when you go to Menu>Help>System Info>TV SN
because the sequence of numbers is different)
It's a bit disheartening to find owners like yourself who are discouraged by problems encountered, but of course, that's what these forums are all about, and I can only echo what was told to me by a Vizio Rep, and I mentioned it in a previous post weeks ago, that of all the E601i-A3 that have been produced so far, only around 3% have been returned for defects, equating to 97% of sets sold having no issues whatsoever.
I can't tell you what to do, but my advice would be to exchange your set for a newer SN since you have that option in front of you, preferably one in the WAP (2013)
range of SNs, and give this set a second chance. I'm so happy with mine, I've already had two friends go out and get one for themselves and they, like myself, couldn't be more satisfied with the picture quality as well as the Vizio support team we know is behind it that, according to much of the feedback we read in this thread, respond quickly to issues arising, to the point of replacing a set when deemed necessary.
Good luck, and let us know what you decide.