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Vizio E601-A3 Owners Thread - Page 86

post #2551 of 3777
So does anyone else continue to have lip sync issues after the 1.1.5 update? I have a very simple setup and still see lip sync issues all the time. I just have a Tivo Premier XL plugged into HDMI 2. I just use the speakers built into the TV. Before 1.1.5, I would sometimes see the lip sync issue but it seemed to clear up when I changed the channel. Now changing the channel doesn't seem to impact my current problem. I love this TV other than this, but it's getting kind of annoying. Not sure what to do. I do have a serial number WAN46, so I am in the range of impacted TVs for the black screen issue. However, since I have a two year warrantee now, I was planning on just keeping this set and only exchanging it if it dies. Is there any evidence that the newer TVs have anything that would make lip sync better than my older set?

Thanks,
DM
post #2552 of 3777
Quote:
Originally Posted by robx View Post

Well I just called vizio about my tv that is in the WAN45 range (not had issue occur yet) and they are just sending a technician out to replace the part they said. So I wonder if they are now not changing tv's out completely but sending technicians out to fix them?

Why would Vizio send a tech to you and you have no problems with your TV? Did you request this?

Those owners of TV's in the bad chip SN# range have a choice according to the special bulletin " affected users can have their units repaired or replaced free of charge".

My TV has a serial number WAN43, had it six months now and used way over 500 hours..never had a problem yet works great. If future problem within next 1.5 years I'll call up for a new replacement.
Edited by Internet2 - 5/9/13 at 9:11am
post #2553 of 3777
Quote:
Originally Posted by Internet2 View Post

Why would Vizio send a tech to you and you have no problems with your TV? Did you request this?

Those owners of TV's in the bad chip SN# range have a choice according to the special bulletin " affected users can have their units repaired or replaced free of charge".

My TV has a serial number WAN48, had it five months now and used way over 500 hours..never had a problem yet works great. If future problem within next 1.5 years I'll call up for a new replacement.

Well I plan to have my tv longer than 2 years so I requested they service my television. Many people in this thread have said they called up and requested a new television before there tv had an issue. I was just letting everyone know that the person I talked with wouldn't give me the option of a replacement television but rather send a technician. Looking at the back of the television I don't see how the thing is even that serviceable unless you take the entire back off which makes me more hesitant about having it serviced versus getting a replacement television.
post #2554 of 3777
Quote:
Originally Posted by robx View Post

Well I plan to have my tv longer than 2 years so I requested they service my television. Many people in this thread have said they called up and requested a new television before there tv had an issue. I was just letting everyone know that the person I talked with wouldn't give me the option of a replacement television but rather send a technician. Looking at the back of the television I don't see how the thing is even that serviceable unless you take the entire back off which makes me more hesitant about having it serviced versus getting a replacement television.

IC..Vizio didn't give you that option. I did read some where it stated if there is a Vizio TV tech in your area that's what Vizio does sends out the repair guy...but if not happy with repair you call back again and ask for replacement. Those who don't have a Vizio tech in their area get a replacement from what I read some where online.

I had to edit my last post I have a WAN 43 not a WAN 48.

Like they said..not all are bad in that serial number range..guess I'm lucky my TV is good, old saying if the TV works fine after three months should be good for years to come.
post #2555 of 3777
Quote:
Originally Posted by robx View Post

Well I just called vizio about my tv that is in the WAN45 range (not had issue occur yet) and they are just sending a technician out to replace the part they said. So I wonder if they are now not changing tv's out completely but sending technicians out to fix them?

I sure hope not.
post #2556 of 3777
I think the replacement policy is for a bad panel, anything less gets you a technician.
post #2557 of 3777
I believe pictures of a set being serviced have been posted in this thread, and yes, the whole back side appears to come off.

SC
post #2558 of 3777
So here I am, updating my continuing saga. I had a scheduled appointment for my new TV today. Range of hours were from 12-4, they never showed up. I get a call at 5:30 saying, "Hey, we need to reschedule. Is NEXT THURSDAY OK?" Really? 1 Extra week? I told them point blank that I'm seriously unhappy right now, and if you were given a 4 hour time window to deliver this thing. If there were any problems, a phone call to any of the 2 phone numbers I provided, or even an email would have been nice just saying, hey, we're not going to make it. Instead, you decide to call me an hour and half after the scheduled appointment and tell me you need to reschedule for NEXT WEEK? Yeah, you can expect a bill for hours missed from work.

Sorry, had to vent, and I feel bad for the CS guy. It's really not his fault, but a month to ship is unacceptable. I've had items coming from Hong Kong take less time.
post #2559 of 3777
Quote:
Originally Posted by stellgod View Post

So here I am, updating my continuing saga. I had a scheduled appointment for my new TV today. Range of hours were from 12-4, they never showed up. I get a call at 5:30 saying, "Hey, we need to reschedule. Is NEXT THURSDAY OK?" Really? 1 Extra week? I told them point blank that I'm seriously unhappy right now, and if you were given a 4 hour time window to deliver this thing. If there were any problems, a phone call to any of the 2 phone numbers I provided, or even an email would have been nice just saying, hey, we're not going to make it. Instead, you decide to call me an hour and half after the scheduled appointment and tell me you need to reschedule for NEXT WEEK? Yeah, you can expect a bill for hours missed from work.

Sorry, had to vent, and I feel bad for the CS guy. It's really not his fault, but a month to ship is unacceptable. I've had items coming from Hong Kong take less time.

#firstworldproblems biggrin.gif
post #2560 of 3777
First world nothing. #ChampagneProblems more like haha.
post #2561 of 3777
A month is unacceptable, first world/champagne or not.

SC
post #2562 of 3777
Thanks for the reassurance. I wasn't sure if I was being an angry old ass or not. I was fuming when I got off the phone with the sales rep.
post #2563 of 3777
Was wondering if it's possible to to replace the built-in NTSC tuner with a PAL one. Any thoughts or help on this would be much appreciated. I've been trying to figure out the model of the tuner but haven't had any luck. Thank you guys.
post #2564 of 3777
I doubt it. I think you would be better off with a PAL STB of some sort.

SC
post #2565 of 3777
I really like this TV I have been happy ever since I got my replacement one, however I noticed that my TV has a good amount of noise/grain especially on blacks, does anyone else have this issue? I am running hdmi from my cable box which is Motorola to my tv I also notice it when I play blu rays on my ps3. Any insight is appreciated
post #2566 of 3777
I have noticed the "black grain" more on Netflix. I guess it's the frame rate. When I noticed it while watching regular TV I checked my settings and for some reason everything under advanced picture was on. Just double check and make sure all that crap is turned off. Once I went in and turned all the advance stuff off it improved a lot.
post #2567 of 3777
Can someone here summarize what the issue with this TV is?

My Google-Fu is not working well and I keep getting single entries and not enough of a clear picture to know what the replacement tv entries in this thread are about.

My family bought one back when it was on sale at Sams club in the holiday season. The only issue they are experiencing right now is that the apps have issues with connecting despite a solid Wifi and high speed connection (laptops and other devices in the same room work well)
post #2568 of 3777
post #2569 of 3777
Quote:
Originally Posted by schex View Post

The only reason for the optical out is for the internet content from the TV correct? or am I missing something?
I have no lip synch issues with a single HDMI from the receiver to the TV but am thinking of getting the optical to utilize the apps on the TV
Don't want to create any problems though.

Got the optical out - hooked it up to TV and receiver and still not getting audio through the receiver??
I can see that the input is VIA but no way to tell it to get audio from optical 1
Feel like I am missing something easy here
TV speakers work but not what I want
TIA
post #2570 of 3777
Ready to pick new unit up at Sam's - Do you guys think all the "issues" are ironed out? Thanks.
post #2571 of 3777
Are there any non-Vizio cameras that work with the Skype app?
post #2572 of 3777
Gonna try to restate my question - still can't get this to work

I have one HDMI hooked to the Vizio from my receiver - everything else hooked to receiver = NO problems

When I tried to use the internet apps (Pandora etc) I got no sound from receiver

Hooked a digital optical cable from Vizio to receiver and still get no sound????

Receiver Pio VSX 1020-k has auto audio and should pick up sound as follows - 1-hdmi 2- digital 3- composite

What gives?? surely someone has this hookup! help!
TIA
Schex
post #2573 of 3777
I just picked up a Vizio E601i-A3 from Costco today.. I was at first considering the samsung F8500, but being as I already own 2 plasmas and am
not terribly thrilled about some aspects of their PQ, or having to worry about IR, and deal with excess buzzing, etc, i decided to try an led tv.. I really like the PQ on this Vizio, especially
on bright scenes.. I found the "football" picture mode, (but tweaked) to have a nice all around picture.. I have to admit that, my eyes are hurting a bit, since im not used
to such a bright picture. lol
post #2574 of 3777
Quote:
Originally Posted by jason2799 View Post

Should I return it?? Lets talk about viewing angles. I know this one does have some angle issues, but should I see a difference just from standing up and sitting down in front of the TV? It's like it changes from just sitting down?! My son was watching a cartoon ( regular show ) and there is a blue bird as one of the characters. If I step about 2 feet to either side he turns VERY pale baby blue. If I'm in the kitchen ( side view, but still not "extreme angle") he's almost white!! with the entire screen about washed out! So I guess my question is what are you guys calling "acceptable". Does this sound different than what yours is doing, or is mine normal ?

Mine is wall mounted at standing eye level and it does not washed out when im sitting down,, (im 16 feet away) the picture stays decent within 3 sofa cushions.. anymore farther to each side than that, if becomes really washed out,, but still watchable..
Edited by Tony1 - 5/23/13 at 8:19am
post #2575 of 3777
Quote:
Originally Posted by tripod39 View Post

Ready to pick new unit up at Sam's - Do you guys think all the "issues" are ironed out? Thanks.
WAP16.OK pic.Read last 20 pages of posts.Reflection reduction-outstanding.W/O all the replies,I wouldn't have done it.
post #2576 of 3777
Wow, hard to believe, I've had my '39' for 7 months and three days. The first week of production was 38 so mine is the second week. It really hasn't caused any serious issues, it's popped a couple of times when the computer gets locked up (always when using VIA apps). The remote stopped working once but somehow a reset fixed that. That's really it. I got the 70 inch version in January so I split time with that one. I will say I can't achieve the same clarity on the 70 that I get on the 60.

I will continue to be a Vizio customer until they give me a reason not to, great TVs and great service. biggrin.gif
post #2577 of 3777
Anyone know of a way to disable media server scanning on these sets? I have a NAS and the media server capability works fine with my PS3 but it freezes my VIZIO and makes the remote unresponsive. It's definitely the mediaserver because when I disable it in my NAS the TV is fine. So is there a way to prevent the TV from looking for Media Servers or turn off the DLNA function completely on the TV?
post #2578 of 3777
Finally got my replacement yesterday. It took about 3 weeks to get it since Manna (company Vizio contracted) only offered deliveries on Mondays and Wednesday. I finally had to call Vizio to get them to approve a friday or saturday delivery. The TV seems like it is running better. It could be placebo. I haven't noticed the screen going blank for no reason. The one thing I forgot to do was write my settings down. UGH!
post #2579 of 3777
.
Couldn't be Happier!
.
At the risk of a jinx, I am just posting this as a happy Vizio E601i-A3 owner going on five months of ownership (purchased my WAN50 December 27, 2012) who has experienced no issues or interruptions of service with my set, and am still in wonderment and joy at the great color, sharpness, and overall picture quality.

By the gradual reduction of posts within this thread lately, it would seem that early issues have been resolved and new owners are simply finding their unit meets or exceeds all the expectations that encouraged them to make their purchase of this particular unit in the first place.

Hoping for many months, perhaps years, of continuous satisfaction from my E601i-A3 until the time comes when I'm ready to move on to the next generation of Vizio and what it might have to offer at that time, perhaps replacing this 60" with a 70". One thing for certain, whatever I decide, it will be a Vizio.

Regards,

Gene smile.gif
post #2580 of 3777
Post back in a year and let us know if you're still satisfied with no issues. Hopefully Vizio is getting better with their quality and support and you got a good set.
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