Originally Posted by Smithcraft
It's prevalent on my display. I've been messing with settings trying to reduce it as it's noticeable watching anything with an aspect ratio higher than 1.85.
Thanks for your feedback Smithcraft
I asked those four questions because I believe, after all this thread has been through with early issues previously resolved, this is the most pressing and somewhat compelling one that seems to affect so many of this set's owners throughout this community.
For myself, as much as I've praised this set in previous posts, I also have this flash-lighting on my set to some degree and I'm wondering do we just learn to live with it and accept it as a basic characteristic, or if it's actually a "defect", a "flaw", worthy of a call to Vizio in hopes of an exchange while we're still under warranty.
Looking for thoughts, comments, and suggestions.
UPDATE: I decided to call Vizio about this issue
Just spoke to "Presley" (it's a "she"), and she shared the following with me:
In the Vizio lexicon, this is referred to as "BACKLIGHT BLEED"
and is not
considered a "defect" per se, in that it is somewhat normal for this type of set and, to a minor degree, is not a reason to have a set replaced....EXCEPT
...if it is to the point where it is so noticeable that it becomes a distraction, Vizio will work with the owner (they would like to see pics of your backlight bleed) and you could possibly be a candidate for an exchange.
There is no "adjustment" that she knows that will "adjust it out" or fix it and she admits that she also experiences this on her own 47" Vizio.
So, bottom line, if your backlight bleed is to the point of distraction and you just can't live with it, give Vizio a call at (877) 698-4946 (1-877-MY-VIZIO)
, be prepared to send them snapshots of your issue, and they will work with you to exchange the set if they deem it justified.
As we know, Vizio Technical Support is quick to accommodate us to rectify any issue we may have, to the point of an exchange if necessary, and I feel the same thing applies here. If you can live with a certain degree of this backlight bleed, you're not alone in that it's fairly common, but if it is very bothersome, give them a call and discuss it with them and, one way or the other, you should come away satisfied with their response.
Personally, I'm ok with the degree of backlight bleed that I see on my set since I only notice it at startup as Comcast connects, and then I really don't see it much unless it's a very dark scene, and then I have to tell myself to "look for it" because it doesn't "pop out" at me as it might on other owner's sets.